Elison Independent Living at Willowbrook

The 13 hot meals a week is so wonderful. The house cleaning is wonderful. The best part is the different sections of the facility meaning it's like there are 6 different little neighborhoods. There is a place for people who are more social, for people who want things quiet, who like to cook out, who want to sit outside and read, or people who want to hit on the putting green. The activities coordinator seems to make sure the activities are what the residents would be interested in doing and making sure to pair people up that have things in common. The maintenance staff is very prompt and very courteous. All the things are good. She is getting everything we had asked for and I wished we would have done this a long time ago!

I love Elison Independent Living. I was worried about what the other residents would be like, but they're just really friendly and good people. My mom was such a hermit at home by herself, but now she's getting out of her apartment. All the ladies take turns sitting with each other - you never sit alone. Mom is enjoying the activities. This has been really good for her, and it's so fulfilling to see her happy. It's a good place for someone to not feel alone.

Elison has some issues at present; however, this might be because of COVID. The staff are working on the issues hard and fast. This is a community I would recommend you look into. There are three meals a day served and there are choices for the residents. There are different meals packages to choose from. There are communal laundry areas in the building. There is a full kitchen in the apartment, and housekeeping is included once a week.

So far it's been good for my loved one. He's enjoying himself very much. They do a lot of activities outside of the facility. The apartment is very nice. It's not too small, but not to big. It gives him enough room to feel at home, but is not so large that cleaning is a hassle.

My Mother lived there for 4 years+ with 3 different owners. Sagora being the last one. When it was necessary for my Mother to receive more care than Independent living Sagora was very difficult to work with. The inspection of the apartment was so specific that they charged us for a paint job for small nail holes from hanging pictures. Though I returned the gate key fobs that we had (3) which we paid [fee removed] deposits on we were never refunded the money nor would they respond to repeated attempts to contact them.

If management did not change so often it would be better.

The care services change frequently, staff turnover rate is frequently, activities are good, and the residents are friendly. The meals vary from tasteful to tasteless. Overall, the price is reasonable compared to other facilities. Elevator stays out so look for an apartment downstairs if needed. The courtyards are nice but they need each corridor painted different colors to help new residents find their way around. Community room where most gatherings are held, needs better ventilation to prevent COVID outbreaks.

The Elison community is very warm setting. The Administration staff, has been clear and concise with cost, and what expected of the residents. The property service are and go the extra mile. The Culinary staff [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], and [name removed] the service is awesome even if don't menu of the day. Activities Staff [name removed], [name removed] and [name removed] mini Concert, Christmas program set the atmosphere a "Mature young" person to have fun. The residents always helpful, friendly, caring and full of wisdom. There are someone to talk when you need to just talk.

We chose Elison Independent Living because when we went and toured we were very impressed so we did not have to look anywhere else. The apartment size is good, it is perfect for one person. My dad said the food is overcooked and there is not a lot of variety on the menu, it is not what was advertised to us. Overall I would definitely recommend to others looking.

We chose Elison Independent Living because the price was right, it was close to her children, and the apartments also had full kitchens in them. The apartment sizes are great, hers is plenty big for what she needs. They have a very nice big pool so that is a big plus. The staff is extremely friendly and helpful, sometimes residents lock themselves out and they are always there to help, someone is at the front desk 24/7. I would definitely recommend to others looking.

The community is more independent living the assisted living and if you need additional help you may need to use private pay. The community is kept neat and clean and the staff is very friendly and helpful. I would recommend this community to others based on my experience.

Run. It's hard to get anything done here. The staff were very unconcerned about a theft in my room. They didn't even write it down or make a note of it or anything. Their attitude was like "So what?" To me, that's not a so what. That takes away my feeling of safety. They've changed ownership since I moved in, and things are really going downhill fast. This is an old complex, and it could be wonderful under the right management. It's laid out beautifully. You can go anywhere and not be out in the rain on the rainiest day. They have a pool, although it could be made easier for us to get in and out of it. But I don't feel like they know what they're doing. There are some very nice people who live here, but I've learned to keep to myself pretty much.

The community has staffing issues with the business office. There were some billing issues that we are trying to get fixed. The staff is very friendly. I would recommend the community based on my experience.

My loved one has settled in and is starting to enjoy herself. She's very active, and we're very happy with that. That's exactly what we wanted that for her, to be around people her age and to be active. When she first moved in, things were kind of rough, and I felt they could have been a little more helpful during that transition. Not that they weren't helpful. But I would definitely recommend them to others. My loved one is really enjoying living there. Keep in mind it's independent living, so they have activities and bus rides, but everything else, including any medical concerns, I still take care of for my loved one. The one downside is she hates the food. She doesn't care for the way it tastes or the way it's prepared. So we end up buying groceries for her regularly. Any other concerns we've had, they've followed up with me and looked into things accordingly. It just took a little firmness and persistence on my end.

The community is very clean and neat and the staff is very friendly and helpful. The food is very good and my loved one really likes it. I would recommend this community to others based on my experience.

We have only seen pictures of the community, and by the pictures it looks to be a really beautiful place. Also our loved has told us its very well managed and well kept. The staff members I have encountered over the phone have been very friendly, and they have been very accommodating to our loved one. Given this past year, we think the staff has done a pretty good job. Our loved one absolutely loves the meals, and she is very happy with the activities. In the fall they are taking the residents to an Astro baseball game which she is thrilled about. We do think the value for cost is really good as well.