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Bella Valley Estates

3450 Wagon Wheel Rd, Garland, TX 75044

23 reviews
Add review
5 star
13%
4 star
40%
3 star
13%
2 star
4%
1 star
30%
See all reviews
6.0
Review score
11192 reviews
19232 facilities
For more information about senior living options:
(866) 374-4058
Bella Valley Estates
Bella Valley Estates
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Marilyn
-
Family/friend
5.0
Comfortable, social community
My mom is social. I like that it is all on one floor and she is able to interact with a lot of people. My mom likes the food. I love the community layout. The room sizes are nice, My mom has a private room. I have been please with the price. The staff has good communication with families.

About the facility
Bella Valley Estates

Welcome to Bella Valley Estates in Garland, Texas. This community offers thoughtful assisted living and memory care services to seniors in the Garland, Texas area. This community is conveniently located near local parks, shopping centers, and restaurants.

This community prides itself on its gorgeous grounds with walking paths that loop around a peaceful lake, an enclosed courtyard for residents to safely enjoy, and inviting common living spaces.

Community Amenities and Services

All residents are provided with high-quality care by trained staff. Staff helps residents complete their activities of daily living (ADLs), providing medication management and more. Weekly visits from physicians and therapists creates a robust wellness plan for residents. Along the Journey programming is offered to residents with dementia or similar diagnoses to help them maintain independence, optimism, and connectivity while caring for their specific memory-loss related needs.

All meals are thoughtfully prepared and served to residents in the restaurant-style dining room. In between meals, residents are encouraged to participate in the many on-site and off-site activities to get to know other residents and the surrounding community of Garland.

Living Arrangements

Bella Valley Estates offers residents spacious studio or one-bedroom apartments they can call home. Units come equipped with large picture windows that let in...

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Senior living options offered

Assisted Living

Memory Care

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Compare

Bella Valley Estates
Bella Valley Estates

3450 Wagon Wheel Rd, Garland, TX 75044

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4626 Candlestick Dr, Garland, TX 75043

Grand Brook Memory Care of Garland outdoor common area
Grand Brook Memory Care of Garland

5600 North Shiloh Road, Garland, TX 75044

Mayberry Gardens community exterior
Mayberry Gardens

3272 N Garland Ave, Garland, TX 75040

Review score not available
9.7
Review score
17 reviews
9.7
Review score
17 reviews
5 star
76%
4 star
6%
3 star
18%
2 star
0%
1 star
0%
9.4
Review score
42 reviews
9.4
Review score
42 reviews
5 star
82%
4 star
14%
3 star
2%
2 star
0%
1 star
2%
9.2
Review score
19 reviews
9.2
Review score
19 reviews
5 star
47%
4 star
32%
3 star
16%
2 star
5%
1 star
0%
Studio
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Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Bella Valley Estates

23 reviews
5 star
13%
4 star
40%
3 star
13%
2 star
4%
1 star
30%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Bella Valley Estates with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Bella Valley Estates has 23 reviews with an average "overall experience" of 2.9 out of 5.
Overall Rating
2.9
Cleanliness
3.2
Friendliness
3.2
Care Services
2.8
Staff
1.0
Meals & Dining
3.0
Activities
3.0
Value for Cost
2.9
A Place for Mom has scored Bella Valley Estates with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Bella Valley Estates has 23 reviews with an average "overall experience" of 2.9 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 23 reviews
Eric Nelson - Family/friend
Assisted Living
June 6, 2021
1.0
Rooms Not Cleaned; Falsified Medications Records
Our mother was there about 3 years. Originally was ok but went downhill after about 7 months. They didn't clean the sheets for weeks; stopped making her bed. Trash overflowing on the floor and moldy food on the kitchenette counter. I discovered they falsified her medications records for almost a week, and even had the nurse that quit openly admit it to me. Talking to the site director was like talking to a wall. In addition to that, she had several items stolen from her room, including a large supply of toilet paper, back when there was a shortage of it because of the pandemic.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
1
Meals & Dining
3
Activities
1
Value for Cost
1
Marilyn - Family/friend
Memory Care
June 10, 2020
5.0
Verified Review
Comfortable, social community
My mom is social. I like that it is all on one floor and she is able to interact with a lot of people. My mom likes the food. I love the community layout. The room sizes are nice, My mom has a private room. I have been please with the price. The staff has good communication with families.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Ann South - Family/friend
Memory Care
July 26, 2019
1.0
My Review of Discovery Commons
I have visited my friend at various times of the day and week. The halls are silent. The activity room seldom has anyone in there participating in activities. There is no evident stimulation, musical or social, no art lessons, no brain games, no social worker visiting residents at meals or in their apartments. My friend is very lonely as she moves into dementia. It would seem that, for the substantial cost of living here, more daily activities should be scheduled.
Cleanliness
4
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Toured community
Memory Care
June 18, 2019
4.0
Visited with [name removed]. Very nice facility. The renovations look amazing.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
January 13, 2019
0.5
Sadly no longer happy.....
Mom has been in this facility for nearly 3 years. We've watched it slowly spiral downward. They rarely have activities other than bingo and board games. Hardly ever have entertainment when they used to have performers at least teice a month. Housekeeping is so bad, I had to grab a friend to help me clean and disinfect Mom's room, bathroom, and kitchenette. Last Sunday, she became ill with the stomach virus going around the facility. Today, 1 full week later, we had to clean dried vomit off her bathroom wall, toilet, floor, and 2 trashcans. I'm appalled that no one had cleaned her room. No wonder this virus spread through the entire place!! We cleaned her entire apartment in 2 hours. We should not have had to do this. I even had to empty all 3 trashcans that were overflowing from yesterday. It used to not be like this. Shame on the head of Discovery Commons. You make enough money to hire more than 1 housekeeper. You can afford to pay your Aides (who by the way are the backbone of a good facility!) what they deserve for taking such loving care of your residents!! Seriously, these dedicated Aides make less than employees of Target, Walmart, and Kroger! Shame on you, Discovery Commons for not delivering the kind of amenities you brag about on your Web page.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Memory Care
October 10, 2017
4.5
Verified Review
They love it here
We love having my In-laws here at Rittenhouse they are so happy here. The food is amazing and everyone is so helpful. The caregivers are nice and caring. They have lots of activities but they are still warming up to a new home. The courtyard area is really nice and as soon as it gets cooler they will sit outside. I give them 4.5 stars and would recommend this place to my friends.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Ronny - Family/friend
Memory Care
October 10, 2017
1.5
Just awful. Not enough help and management in disarray.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
anonymous - Toured community
Memory Care
September 1, 2017
3.0
Verified Review
Nice Tour Of This Community Overall
I toured this community for my sister, and her needs. Everyone was nice to my family, and I. The community was nice, and clean. They staff was friendly, and helpful. Our questions were answered, and everything went well. It was not the facility for my sister, but our tour went well overall.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
August 9, 2017
4.0
Verified Review
Enjoyable environment!!
I have no complaints of how things went for my tour of this community recently. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. I thought they had a nice layout for the residents as well as amenities. It was just not the right location in the end decision for her but I would recommend it to anyone.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
July 20, 2017
4.0
Verified Review
Communication Could Be Better
My dad is doing extremely well here. There is a good ratio between females and males which are nice. He is making a lot of friends which is an improvement he has never been one to socialize a lot. The verbal communication could be better we have some issues that still have not been worked out due to anything being put in writing only verbalized. However, the staff has been extremely kind and helpful and patient. I like their pricing structure works one level one fee not based on tiering like other communities. Dad really enjoys the food he is eating a lot. The location is great very close to my brother
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
March 29, 2017
4.0
Verified Review
I would recommend at least checking out this community.
The employees are friendly, helpful and encouraging. Mom enjoys participating in some of the daily activities. She does not always like the food and sometimes it takes a long time to be served. She thinks they are understaffed in the kitchen and dining room areas. The community areas are clean and in good condition. Mom likes having a patio on the backside of her apartment.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
March 23, 2017
0.5
Choose another facility
The facility looks great, but the staff and supervision of the staff was inadequate and so was the care/assistance. Much of the staff was untrained and/or lazy and there was a lot of turnover. There was not much for mom to do but play cards or do puzzles which she is not in to. There were constant issues with no hot water for bathing and it always took forever in the evenings for anyone to come help her. The helpers were always on break or helping someone else so they were very understaffed. Pick another place for your mom.
Cleanliness
4
Friendliness
2.5
Value for Cost
1.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Memory Care
March 18, 2016
3.0
Verified Review
It's been sort of average for us so far.
It's been sort of average for us so far. It's beautiful, but I definitely have concerns. We have had several issues with the medication distributions. There have been issues with the room, and after reporting it several times, it is finally fixed. The food is awful. One of the things we noticed when we toured, was that the residents seem very non-expressive. They have addressed my concerns, and are working on it, but it hasn't been very smooth so far. I liked the location for us, and how easy it is to get there, and my loved one seems determined to make it work.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
September 30, 2015
4.0
Talked to Jacki. We talked about a place for my husband. I think the conversation was very enlightening. Their system of care was I think very well thought out and helpful at time would demand.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Wayne Hayes - Family/friend
Memory Care
April 1, 2015
4.0
Verified Review
My moms new home
My mother has only been there for 16 days,and l have been happy with her care.The staff has been very caring and friendly to my mom and she seems to be happy and content. The Executive Director Chris Morrison worked with me to make my moms placement affordable.I would recommend them to anyone for their loved ones.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
March 25, 2015
4.0
Verified Review
Seemed like a nice place
We toured this community while looking into care options for a loved one. I thought Winters Park seemed like a nice place overall! The people I met were friendly, the facility was attractive, and the price was right.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
November 5, 2014
0.5
This is a terrible facility. My dad was there for 7 days and we could not find him another place fast enough. Never will use again
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
AlzDtr - Family/friend
Memory Care
June 22, 2014
0.5
Verified Review
Poor supervision and support of mother with dementia
Horrible !! The facility has gone downhill in the past six months. Almost all of the Memory Care staff are new and lack knowledge about caring for someone with dementia (as demonstrated by their behavior). Our mother was seriously injured and they could not tell us actually what happened. During the last facility family meeting we discovered episodes of horrible staffing and lack of supervision. We moved Mom, but not in time to spare her from pain. The employees there should be ashamed. I wouldn't even give them a 1/2 star but the website requires it.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous - Toured community
Memory Care
June 20, 2014
4.0
Verified Review
My step dad was only in Winters Park ...
My step dad was only in Winters Park Memory Care for a week. They had some problems with him,he was able to slip out even though there was a code to go in and out and one of the workers saw him and brought him back.He also had some anger problems in late afternoon. They really tried to deal with him but asked us to take him to the hospital and have him evaluated. He is still in the hospital.Winters Park is a very good Nursing home. Now my mother is trying to get him in Veterans Hospital or something less expensiive
Cleanliness
4
Friendliness
4.5
Value for Cost
4
Care Services
4
Activities
4
R. S. - Family/friend
Memory Care
April 24, 2014
1.0
Don't recommend unless you want your family member hurt.
My sister has been in Winters Park Assisted Living in Garland, TX for about a year and a half. It is real clean and everything is good except for the nursing staff and the doctor that comes to the facility. I asked the head nurse back in January to reduce my sisters medicine since she was taking enough to kill a horse. She said she would contact the doctor. I didn't hear anything else, and didn't keep tabs of medicines they were ordering from the pharmacy. She became very ill and was having diarrhea due to too many antidepressants and because they were giving her too much of the diuretics causing her to become anemic. Two different times when she asked to see the doctor, the nurse did not tell the doctor. Finally I had to tell them she needed to see the doctor, because the nurse took it upon herself to decide had she did not need to see the doctor. The doctor saw her and took a blood test to find out that her kidneys were failing. They almost waited too long. The facility did not believe she had diarrhea and the nurse said rather hateful things about her. She said she was always asking for medicine, but she did not ask for all those diuretics nor did she ask for her medicine to be doubled. I had told them in a nice way to stop the diuretics and reduce the other medicine, but instead they doubled all of it. I took her to a kidney doctor to find out that her blood pressure was 82/62. When the kidney doctor saw she was taking so many diuretics, he ordered Winters Park to cease giving them to her, but they didn't because the kidney doctor's office called and asked me if they were giving her more medicine because her kidney levels had risen from the time of her first visit. They called the doctor, but still the Winter’s Park did not take her off them, because when I confronted them about doubling her medicine I find out they were still giving them to her three times a week. The manager apparently has no intention of firing this inept ignorant, vindictive nurse. All I know is that they will get a big lawsuit one of these days for killing one of the patients. The nurse is dangerous and I don't recommend this facility to anyone. The house keeping is not that great in the rooms either.
Cleanliness
4
Friendliness
3
Value for Cost
1
Care Services
1
Activities
3
Viewing 1-20 out of 23 reviews

Amenities
at Bella Valley Estates

Healthcare Services

  • Non-Ambulatory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Medication Management

Meals & Dining

  • Professional Chef
  • Meals Provided
  • Restaurant Style Dining
  • Low / No Sodium
  • Guest Meals
  • International Cuisine
  • No Sugar
  • Vegetarian
  • Special Dining Programs

Room Amenities

  • Kitchenette
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed
  • Pet Care Available

Common areas

  • Indoor Common Areas
  • Barber Shop
  • Outdoor Common Areas
  • Central Fireplace
  • Computer or Media Center
  • Beauty Salon
  • Library
  • Meeting Room
  • TV Lounge
  • Outside Patio

Recreational areas

  • Fitness Center
  • Arts and Crafts Center
  • Game Room
  • Piano or Organ
  • Movie or Theater Room

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Devotional Activities Offsite
  • Activities On-site
  • BBQs or Picnics
  • Pet-focused Programs
  • Protestant Services
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Holiday Parties
  • Wii Bowling
  • Catholic Services
  • Dances
  • Yoga / Chair Yoga
  • Community Service Programs
  • Birthday Parties
  • Light Therapy Programs
  • Happy Hour
  • Activities Off-site
  • Trivia Games
  • Devotional Activities On-Site
  • Other Religious Services
  • Educational Speakers / Life Long Learning
  • Live Well Programs
  • Stretching Classes
  • Tai Chi
  • Live Musical Performances
  • Art Classes

Neighborhoods
around Bella Valley Estates

See what the neighborhood has to offer and what’s nearby:
Bella Valley Estates in google map

Frequently Asked Questions
about Bella Valley Estates

Bella Valley Estates offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Call (972) 530-4107 to reach a resident at Bella Valley Estates.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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