Carrollton Autumn Leaves

Reviews

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

We had a very good first impression, Autumn Leaves is a smaller community which we really liked, and it is all on one level. The staff was very friendly and welcoming. The rooms were fairly big. Our loved one has yet to complain about the food, and they are willing to accommodating any likes and dislikes when it comes to the meals they serve.

My mother was living at autumn leaves until April 2020. Yes, [name removed] was the Director at that time. During the lockdown I was told she had a hip fracture and needed a hospital bed and pain meds. 24 hours later she was pronounced dead - and ALL OF HER JEWELRY HAD BEEN STOLEN! Neither [name removed] NOR any of the "family" owners can say what happened - Even though only employees could enter! Three months later - NOTHING! What happened to the investigation you promised [name removed]?

My mother-in-law has Alzheimers and is currently living at Autumn Leaves of Carrollton. She LOVES it there. They take her on outings and she participates in all kinds of activities. Friday afternoons they do Karaoke and the families are encouraged to come and participate with the residents. Families are welcome to participate in any of the activities that they do with the residents. The staff is very friendly and my mother-in-law consistently comments how "nice they are here." The only issue we've had is their laundry service. They keep misplacing her sheets and comforter, but they are always willing to look for it when it turns up missing.

Mom has made friends and is happier than she's been in a long time.

Out of all the places I visited, I liked this one best of all for my husband with dementia. We are truly like family now, and although every place has their issues & concerns, Autumn leaves staff will work with & fix any issues we may have. Always a great atmosphere & fun activities for the residents as well as family events. The food is delicious as well as nutritious & they make sure they get what each resident needs, I’m really thankful I found this place so I can relax & know my husband is well cared for.

My mom has lived at AL for 2 years now and we feel so relieved to know she is in a safe environment. She was [removed] in a previous memory care facility that was TOP rated, well known and very beautiful. AL of Carrollton is quite a bit further from our house, but it's so worth the drive every day to know she is safe, well cared for, and in a lovely home setting with a gentle, loving staff, wonderful activities, terrific food and a welcoming environment. We love the caregivers, administration, activity directors, chefs, the front office heroes, and the maintenance man and the housekeeper (who have both been known to grab a spoon and feed residents who are struggling to feed themselves). AL of C is truly a family taking care of family. I can't thank them or recommend them highly enough!

I am so thankful I found Autumn Leaves. They treat my husband wonderfully, and I finally have my life back after moving here. I never want to pass up an opportunity to express my feelings regarding these communities, and I am so grateful for autumn leaves. I would absolutely recommend it.

This is a great community for the care for my mom.The staff are attentive and caring to her needs. The menu is good and she is happy with the variety of the meals. They have a lot of great activities for her to participate with the other residents. We would The community is clean with a nice environment for her to enjoy.

Words cannot express my gratitude to the wonderful staff at Autumn Leaves Carrollton. I had been struggling to take good care of my mother. From the moment she arrived, it was evident that she would receive excellent and loving care. They treated her like one of the family. When she transitioned to hospice, the staff continued to come to visit her and to help the family through the difficult times.

When we toured Autumn Leaves, we noticed that they were strictly memory care, and my loved one was not at that level of care yet.

The Autumn Leaves of Carrollton was a nice bright place, it had an old style layout. The place was clean and everyone was very nice. The thing I did not like about this place is that there were long hallways and all had to carpet. I was looking for something more homelike and rounded.

Looks great just out of our price range.

Nice place. 43 rooms 23 residents residing. Close location.

They do a wonderful job at Autumn Leaves of Carrolton! The staff here is very compassionate, and very well educated about my mother's illness and how best to care for her. They were a huge help throughout the whole process, and it was just a very very pleasant experience the whole way through!

I have visited Autumn Leaves of Carrollton and the staff is extremely courteous and friendly. The clients at this facility seem very happy and well taken care of. Im in the early phases of looking for my mother and this will definitely be an excellent option. They offered us a "try before you buy" option as well as a 24hr on call availability of administration which was a pleasant surprise.

Just not the right place. Clean but small

Autumn leaves has been doing an excellent job looking after my loved one! We really liked the look of the place when we toured it, and she really seems to have settled in well. It's a nice looking place, the staff are all very friendly, and the care they provide to their residents is good.

Vicki was wonderful. Layout open w/many windows. solely dementia facility. outdoor yard nice w/BBQ and soon a gazebo. furnishings being replaced in many communal rooms. construction at present time lends to discount on cost thru June. rate does not increase with increased care. aquarium; pet friendly; community connection with church across field and nearby Primrose School.

I loved Autumn Leaves. There were so many windows and lots of light. The courtyards were pretty. Both times I visited, almost all of the residents were participating in the scheduled activity. I appreciated the fact that dining was divided into three sections based on the level of care needed. Since my dad needs help in the shower, I liked the fact that the shower is not located in the room. The rooms were also a really good size and the furniture, towels and linens can be provided (which is not typical). Most of all, the staff really seemed engaged with the residents. When it comes to price, they were generally about the same as others. The BIG difference was the price was all inclusive.

Christina very helpful and positive. The community was clean, appealing and carefully thought out in terms of providing memory care. Medications are dispensed individually from the med room, not from a cart in the hall. Reportedly staff turnover is low and examples of reasonably long-tenured management and lead personnel were offered. All staff receive the Alzheimer's Assoc. Care training program plus additional training within the company. The company is family owned. There was a reminiscing activity going on and those who did not seem to be participating had no one supporting them. I was told they might have been passively participating which might be accurate but some additional staff presence would have been appropriate.