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BrightStar

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3240 University Avenue Suite 3A, Madison, WI 53705

5 reviews
For services offered:
(866) 374-4058
BrightStar
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BrightStar
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Mary Kay ( Baer Hall
-
Family/friend
5.0
Amazing , caring staff
The care my mom has been given by Brightstar is exceptional. The RN's go above and beyond and are very patient with my mom who is 95. They take time to visit with her which she enjoys as she is home bound and doesn't get out to see many people. They follow up on Dr. visits and recommended

About the facility
BrightStar

BrightStar in Madison, WI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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Services
at BrightStar

Community Amenities

Languages spoken

  • Spanish

Compare

BrightStar
BrightStar

3240 University Avenue Suite 3A, Madison, WI 53705

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Cornerstone Caregiving - Madison

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555 D'Onofrio Dr. Suite 3, Madison, WI 53719

Midwest Home Care
Midwest Home Care

2800 Royal Ave. Suite 204, Madison, WI 53713

Review score not available
8.5
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1 review
8.5
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1 review
5 star
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7.5
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3 reviews
7.5
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3 reviews
5 star
67%
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for BrightStar

Overall Rating
4.7
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Staff
5.0
Meals & Dining
Activities
4.3
Value for Cost
4.5
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Mary Kay ( Baer Hall - Family/friend
Home Care
December 17, 2021
5.0
Amazing , caring staff
The care my mom has been given by Brightstar is exceptional. The RN's go above and beyond and are very patient with my mom who is 95. They take time to visit with her which she enjoys as she is home bound and doesn't get out to see many people. They follow up on Dr. visits and recommended care. I would recommend Brightstar Madison to anyone who needs in home care for their family member.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
anonymous - Family/friend
Home Care
November 30, 2017
4.5
Verified Review
When I first contacted this agency they sent a social worker to our home to find out what our needs are. Next, they sent a nurse out to get a more detailed version of what the caregiver would need to do. They have been very helpful and pleasant. I can call them at any time and ask who is scheduled and they are flexible when I need to change days or times. All of the caregivers they have sent me are hard-working and they are never bored. What I really like is that you will never see the caregivers on their phone. I will also give them a list of tasks that need to be done and if it isn’t checked off, the agency will call them and find out why it wasn’t done. The agency actually holds them accountable. They are also very responsible and follow through with things. I’ve only had one bad experience with a caregiver and he didn’t talk to my husband that well and he let him fall. I have since terminated him and the rest of the caregivers have been great. I would recommend this agency to other families.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Home Care
December 5, 2014
4.0
Verified Review
very good with my mom
The caregiver we were given from BrightStar (her name is Sandy) has been very good with my mom. We are satisfied.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Resident/client
Home Care
May 27, 2014
5.0
Verified Review
Good experience
BrightStar caregivers are observant and helpful individuals all of whom are Certified Nursing Assistants. Some are engaged in further education and nursing degree programs.BrightStar advisors consider each client's needs when suggesting the timing of shifts.
Scott - Family/friend
Home Care
August 29, 2013
5.0
Verified Review
Gives us time now to actually visit our parents
The lady ew've had has been doing really well, a couple of people have come in that didn't do so well, they weren't as ambitious as her and oh boy she gets things done and even has time to sit down and visit with them. We're blessed that it worked out the way it did. My mom and dad requested the same lady and she's been doing a great job ever since she got there, cleaning stuff up, doing the laundry, she does a heck of a job. She reminds them to take their medicine, she assists with bathing and showers and thats been very beneficial. My dad had a sore on his leg that she took care of. It was just so hard on our family trying to maintain our own homes and then go up and do theirs. She just comes in twice a week and its tremendous what she's able to get done. It's been a great thing for our family to be able to go up and visit them without having to worry about cleaning the house and taking care of them.
Viewing 1-5 out of 5 reviews

Neighborhoods
around BrightStar

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Frequently Asked Questions
about BrightStar

Call (608) 441-8620 to reach a resident at BrightStar.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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