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Arden Courts A ProMedica Memory Care Community in Westlake

28400 Center Ridge Rd, Westlake, OH 44145

7.6
Review score
18 reviews
Add review
7.6
Review score
18 reviews
5 star
55%
4 star
6%
3 star
0%
2 star
17%
1 star
22%
See all reviews
8.6
Review score
1595 reviews
77 facilities
For pricing & availability:
(866) 374-4058
Arden Courts A ProMedica Memory Care Community in Westlake
Arden Courts A ProMedica Memory Care Community in Westlake
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Anonymous
-
Family/friend
4.0
Important Family experience
Our mother/resident appears to be comfortable and well-cared for. Of course, we don't have many other facilities to compare our current experience to. Arden Courts staff are friendly, well trained and treats all residents in a respectful professional manner. We are fortunate the facility

About the facility
Arden Courts A ProMedica Memory Care Community in Westlake

Arden Courts of Westlake is a senior living community that has provided memory care services for nearly 25 years. Each Arden Courts community features a homelike atmosphere with comfortable common areas, an inviting kitchen, family rooms, and beautiful tree-lined walking paths in an enclosed backyard, all specially made for the safety and comfort of residents.

Residents receive quality care while maintaining as much independence as possible. Caregivers are available 24 hours a day to provide assistance, and they also offer a variety of enriching activities that stimulate your mind, body, and spirit.

Residents can feel comfortable and safe in Arden Courts of Westlake’s self-contained house communities, where they can enjoy their own bedrooms, living rooms, dining rooms, kitchens, half-baths, and laundry areas. There are many opportunities to socialize in common areas including activity and craft studios, wellness centers, and more.

The ongoing commitment to staff education and training has kept Arden Courts at the forefront of delivering the latest dementia caregiving techniques. Let Arden Courts of Westlake’s dedicated care team create a safe, engaging, and caring environment for your loved one.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Ohio, visit the

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Senior living options offered

Memory Care

Pricing
for Arden Courts A ProMedica Memory Care Community in Westlake

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Arden Courts A ProMedica Memory Care Community in Westlake

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Compare

Arden Courts A ProMedica Memory Care Community in Westlake
Arden Courts A ProMedica Memory Care Community in Westlake

28400 Center Ridge Rd, Westlake, OH 44145

Brookdale Gardens at Westlake community exterior
Brookdale Gardens at Westlake

27569 Detroit Rd, Westlake, OH 44145

Fairmont of Westlake
Fairmont of Westlake

27819 Center Ridge Rd, Westlake, OH 44145

Brookdale Westlake Village (Offering HealthPlus)
Brookdale Westlake Village (Offering HealthPlus)

28550 Westlake Village Drive, Westlake, OH 44145

7.6
Review score
18 reviews
7.6
Review score
18 reviews
5 star
55%
4 star
6%
3 star
0%
2 star
17%
1 star
22%
9.8
Review score
48 reviews
9.8
Review score
48 reviews
5 star
71%
4 star
17%
3 star
4%
2 star
2%
1 star
6%
9.7
Review score
73 reviews
9.7
Review score
73 reviews
5 star
54%
4 star
27%
3 star
11%
2 star
3%
1 star
5%
9.1
Review score
53 reviews
9.1
Review score
53 reviews
5 star
55%
4 star
23%
3 star
8%
2 star
8%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Arden Courts A ProMedica Memory Care Community in Westlake

7.6Review score18 reviews
7.6
Review score
18 reviews
5 star
55%
4 star
6%
3 star
0%
2 star
17%
1 star
22%
ProMedica Senior Care
8.6
Review score1595 reviews77 communities
Write a review
A Place for Mom has scored Arden Courts A ProMedica Memory Care Community in Westlake with 7.6 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Arden Courts A ProMedica Memory Care Community in Westlake has 18 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
4.0
Friendliness
3.6
Care Services
3.5
Staff
3.0
Meals & Dining
3.3
Activities
3.9
Value for Cost
3.6
A Place for Mom has scored Arden Courts A ProMedica Memory Care Community in Westlake with 7.6 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Arden Courts A ProMedica Memory Care Community in Westlake has 18 reviews with an average "overall experience" of 3.5 out of 5.
Parent company
ProMedica Senior Care
8.6
Review score1595 reviews77 communities
Logo for ProMedica Senior Care
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
Alan - Family/friend
Memory Care
February 1, 2024
5.0
Verified Review
Excellent Loving Care for my 90-year-old Mom with Alzheimer's
Arden Courts in Westlake exceeded all of my expectations. I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Pat M - Toured community
Memory Care
January 31, 2024
2.0
Toured
Toured facility with my mom. Tour guide very knowledgeable , clean place didn’t smell . Didn’t notice alot of workers around watching the folks in the living areas . Deal breaker was cost and director not introducing her self on our way in or out.
Cleanliness
4
Friendliness
2
Staff
2
Response from Arden Courts A ProMedica Memory Care Community in Westlake
February 5, 2024
I’m sorry to learn about your interaction while in our community and would like the opportunity to discuss options for your mother’s care and encourage you to reach out to our Care Line directly, 800-366-1232 or emailing careline@promedica.org.
Andy T - Resident/client
Memory Care
December 10, 2023
2.0
Don’t have high expectations
This is my second review if you are a person looking for good communication and care bypass this place . I had many unanswered Issues that no one ever got back to me on including the corporate even tho they respond to these reviews acting concerned and ready to listen .
Cleanliness
3
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
2
Activities
2
Value for Cost
2
Andy T - Family/friend
Memory Care
October 23, 2023
2.0
Review requested
The manager had asked for families to write reviews. Be careful when asking. Should make sure you are willing to take the bad with the fair. Personally have seen a decline in professional behavior communication and care. Staff turnover is obvious. We’ve had our relative here a long time so can write this with good insight . She receives hospice services and is at the end of her journey . Concerns brought to attention are not regarded.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
3
Activities
3
Value for Cost
3
Response from Arden Courts A ProMedica Memory Care Community in Westlake
October 26, 2023
Andy, I’m very sorry to hear about your experience with our services, we take your concerns very seriously. We would like to talk to you about your loved one’s care. Although we cannot discuss any specific issues on this site due to resident privacy, we would like to talk with you, and encourage you to please contact our Care Line directly by calling, 800-366-1232 or emailing careline@promedica.org
Martin S - Family/friend
Memory Care
October 20, 2023
1.0
Needs improvement
Our family felt the communication and professionalism was lacking tremendously . Needs Improvement. Meals were just ok . Witnessed employees engaging in heated discussions in front of visitors . Just not what families want to see or hear . Activities not really directed for someone with more advanced memory disease. Hope this helps someone who is looking .
Cleanliness
3
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
3
Activities
2
Value for Cost
1
Response from Arden Courts A ProMedica Memory Care Community in Westlake
October 24, 2023
Martin, I’m very sorry to hear about your experience with our services, we take your concerns very seriously. We would like to talk to you about your parent’s care. Although we cannot discuss any specific issues on this site due to resident privacy, we would like to talk with you, and encourage you to please contact our Care Line directly by calling, 800-366-1232 or emailing careline@promedica.org
Anonymous - Family/friend
Memory Care
October 12, 2023
4.0
Verified Review
Important Family experience
Our mother/resident appears to be comfortable and well-cared for. Of course, we don't have many other facilities to compare our current experience to. Arden Courts staff are friendly, well trained and treats all residents in a respectful professional manner. We are fortunate the facility is so convenient to both my sister and me so we can spend quality time with our mother.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
John D - Family/friend
Memory Care
October 9, 2023
1.0
Awful experience
They have a bad turnover of staff residents are not getting proper care. Management are not handling the problems as far as resident care. Caregivers are not very friendly get mad when you ask for help with loved ones. Do not recommend this facility.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Activities
4
Value for Cost
1
Response from Arden Courts A ProMedica Memory Care Community in Westlake
October 11, 2023
John, I’m very sorry to hear about your experience with our services, we take your concerns very seriously and would like to talk to you about your loved one’s care. We have a Care Line that is available to address your concerns if you are not comfortable talking to the local executive director. That number is 800-366-1232 or email careline@promedica.org. I encourage you to reach out to our Care line directly.
Melinda S - Family/friend
Memory Care
September 12, 2023
1.0
Displeased
Our experience was stressful . We feel the staff could use more training on the disease and proper ways to speak to the patients and families . Communication from management was poor . We expected more.
Cleanliness
3
Friendliness
1
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Response from Arden Courts A ProMedica Memory Care Community in Westlake
September 18, 2023
Melinda, I’m very sorry to hear about your experience with our services, we take your concerns very seriously. We have a Care Line that is available to address your concerns if you are not comfortable talking to the local administrator. That number is 800-366-1232 or email careline@promedica.org. We would like to talk to you about your loved one's care.
Grace P - Family/friend
Memory Care
June 1, 2023
1.0
Disappointed
Not the outcome we hoped for. Poor communication. Abrupt and disengaged staff. Poor care . Poor quality meals . Our loved one declined quickly in the short time they were in this facility . Would not recommend .
Cleanliness
3
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
3
Value for Cost
1
Response from Arden Courts A ProMedica Memory Care Community in Westlake
June 9, 2023
I’m sorry to learn your experience with our services was not all you had expected. We have a Care Line that is available to address your concerns if you are not comfortable talking to the local executive director. That number is 800-366-1232 or email careline@promedica.org.
kathleen - Family/friend
Memory Care
April 8, 2023
5.0
Wonderful
After only 2 months in the facility next door, where my mother ended up incontinent , in a wheelchair and bedsores, arden courts is a breath of fresh air! cheerful, colorful, great food and activities with a real home atmosphere where the staff is so kind and caring! the difference in facilities is like night and day! many people visit their loved ones where we join them for dinner then sit in the living room and watch the tribe! heated showers, always clean , and keeps me advised of all her medical needs..my aunt was here for 10 years and we all feel very blessed. thank you arden courts. we are looking forward to summer and their beautiful grounds! even the maintenance man knows and cares about every resident!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
January 31, 2023
5.0
Verified Review
My review of Arden Courts of Westlake
Our experience here was so much better than the last facility my loved one was in. The staff here are much better trained on how to deal with Dementia residents.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Dana - Family/friend
Memory Care
December 5, 2022
5.0
Verified Review
Would Recommend
Arden Courts took wonderful care of both my parents. The activities are great - facility is smaller and has a homey feel.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Katherine - Family/friend
Memory Care
October 3, 2022
5.0
Verified Review
Excellent Care for Dementia Residents
I would highly recommend the community to others for their loved ones. The staff are good at personalizing the care for each resident. The staff communication with the family is great! There are three meals a day served to the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
anonymous - Toured community
Memory Care
September 15, 2022
5.0
Verified Review
Tour experience
We had a very good tour experience with Arden Courts of Westlake. It seemed like the level of care that they offered here was higher. It is a memory care only facility rather than having assisted living and memory care and I really liked the thought of that. It was just too expensive and the distance was too far from our home.
Maureen - Family/friend
Memory Care
December 5, 2020
4.5
Top quality care
My Mom has been here for 10 years. They are absolutely the best. They are not only competent and professional, but also very compassionate and caring. They treat each resident as if they were their own mother or father. I always recommend Arden when asked. Arden is peace of mind for me, and “home” for the residents.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Phil - Family/friend
Memory Care
November 9, 2020
5.0
Verified Review
The best facility we've been in
We chose Arden Courts of Westlake because the girl we met with was thorough with explaining the disease and what the care was there and she made us feel so comfortable. She did not push or rush us and she was just great. The facility is also smaller which is really nice because there was more of a freedom because it is specifically for Alzheimer's residents. I would want others to know that the staff members encourage their residents to do things and it is just a really nice facility. This is by far the best we have been in.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
3
anonymous - Toured community
Memory Care
June 7, 2019
5.0
The place is really nice and [name removed] was great. They don't have room in Westlake currently, however they worked with the Parma location and were able to get my mom in there today. I'm hoping this is the right fit for her. It feels more like home. Thanks for the recommendation.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
February 22, 2016
5.0
Review of Arden Courts of Westlake - Westlake, OH
Lisa really takes care of her residents at Arden Courts very friendly place
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-18 out of 18 reviews

Amenities
at Arden Courts A ProMedica Memory Care Community in Westlake

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Low / No Sodium
  • Meals Provided
  • Guest Meals

Room Amenities

  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Full kitchen
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Main Street Shops
  • TV Lounge
  • Indoor Common Areas
  • Central Fireplace
  • Outside Patio
  • Outdoor Common Areas
  • Beauty Salon

Recreational areas

  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • German
  • Spanish
  • English

Activities

  • Sensory-based Programs
  • Devotional Activities On-Site
  • Montessori Programs
  • Intergenerational Programs
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Gardening Club
  • Activities On-site
  • Trivia Games
  • Birthday Parties
  • Art Classes
  • Reminiscence Programs
  • Catholic Services
  • Wii Bowling
  • Holiday Parties
  • Yoga / Chair Yoga
  • Dances
  • Visiting Chaplain or Priest
  • Brain fitness / Dakim
  • Live Musical Performances
  • Activities Off-site
  • Day Trips and Outings
  • BBQs or Picnics
  • Protestant Services
  • Pet-focused Programs
  • Stretching Classes

Neighborhoods
around Arden Courts A ProMedica Memory Care Community in Westlake

See what the neighborhood has to offer and what’s nearby:
Arden Courts A ProMedica Memory Care Community in Westlake in google map

Frequently Asked Questions
about Arden Courts A ProMedica Memory Care Community in Westlake

Arden Courts A ProMedica Memory Care Community in Westlake offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Arden Courts A ProMedica Memory Care Community in Westlake 7.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (440) 808-9275 to reach a resident at Arden Courts A ProMedica Memory Care Community in Westlake.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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