American House Wyoming

5812 Village Dr SW, Wyoming, MI 49519


About the community American House Wyoming

Life flourishes at American House Wyoming. Residents enjoy an abundance of amenities including a chapel, wood shop, on-site theater, chef prepared meals and more — all incorporated into a vibrant city boulevard and town center design. American House Wyoming is where seniors can find the care they need to stay well and live active, and healthy lives. All in an upscale, modern atmosphere that feels like home. Let's us show you in person by scheduling a tour today!

Whether you’re active and independent or need frequent help with daily tasks, American House Wyoming takes a concierge approach; staying out of the way when we’re not needed and appearing at a moment’s notice to provide attentive service with a smile whenever the need arises.
American House Wyoming balances safety with comfort and privacy to provide a worry-free environment. Smart security features and integrated emergency call systems run continually in the background to provide peace of mind. And our Director of Health & Wellness helps ensure you have everything you need to enjoy senior life at its fullest—physically, spiritually, and socially.

To keep care providers informed and connected, we manage all records electronically. Your Resident Care Assistant helps coordinate care...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for American House Wyoming

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at American House Wyoming

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Memory care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist

Meals & Dining

Meals provided
Guest meals
International cuisine
Professional chef

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard
Indoor walking paths

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas
Private bath
Main street shops

Services

Beautician
Housekeeping
Laundry service / drycleaning

Pets

Cats allowed
Dogs allowed

Primary language spoken by staff

English

Recreational areas

Arts and crafts center
Fitness center
Game room
Golf course or putting green

On-site dining options

Café or bistro
Private dining room

Activities

Devotional activities on-site
Visiting chaplain or priest
Protestant services
Catholic services

Reviews for American House Wyoming

2.7

(35 reviews)

Write a Review

Cleanliness

3.1

Care services

2.7

Staff

2.3

Meals & dining

2.0

Activities

2.8

Value for cost

2.8

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1-20 of 35 reviews
1.0
May 18, 2021
Anonymous-afraid of retribution - Child of resident/client
Verified Review
Sad place

Housekeeping is so poor-u can write your name in the dust. Half of memory care unit was turned into a covid unit. Staff is hardly visible. Residents are unkept and left in rooms all day. Rarely taken outdoors in available courtyard garden due to lack of staffing. 7th executive director in 5 years just let go. So sad to see what continues on & on at this place. The aides do the best they can considering how many they have to care for in a day. The company & management bears all the responsibility for this situation. Do not recommend putting a loved one here.

Response from American House Wyoming

May 26, 2021

Thank you for your feedback. We'd appreciate an opportunity to discuss your concerns. Please give us a call today. We look forward to hearing from you.


1.0
March 31, 2021
anonymous - Child of resident/client
Unacceptable Care

My loved one was dirty. His clothes looked filthy. He always wore the same clothes every day. They referred to him as a number. If I came to visit, they would call and refer to him as his room number and not his name. One time they brought down the wrong gentleman, who sat there for half an hour before they realized it was the wrong guy. It was a horrible experience. The cleaning lady would often tell me that she was sorry that the room looked like it did. She was only able to go in every other week, which was ridiculous. The staff was rude on their walkie talkies in their conversations with one another. There were a couple good ones that were friendly and nice, and you could tell they worked hard. But the majority were not good. Also, many times if I was looking for a staff member, I couldn't find anyone to help. When I finally did find them, they would be behind a corner, sitting down just talking on their phones. Also, the head unit manager was extremely rude and condescending. Their first response was never one of compassion.

Response from American House Wyoming

May 26, 2021

Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Marina, at [removed] to discuss any concerns you may have. We value your feedback and look forward to hearing from you.


3.0
March 19, 2021
Michelle F - Loved one of resident/client
My review of American House Wyoming

ratings above

Response from American House Wyoming

March 31, 2021

Thank you for your feedback, Michelle.


3.0
March 4, 2021
Kim C - Child of resident/client
Verified Review
Needs improvement

Need to be more attentive when it comes to the residents.

Response from American House Wyoming

March 31, 2021

Kim, thank you for your feedback. It's always our hope our residents, guests and employees have a pleasant experience with us. Feel free to reach out to our Vice Presidents of Operations, Marina, at [removed] to discuss any concerns you may have. We value your feedback and look forward to hearing from you.


5.0
August 14, 2020
Cheri Meier - Loved one of resident/client
Verified Review
Wonderful Experience

We had a great experience. I have recommended them a number of times. Rooms sizes were good, my parents had a one-bedroom unit. The food was really good. They worked with me as my parents aged and their tastes changed.

Response from American House Wyoming

October 7, 2020

Cheri, thank you for your 5-star review of our community! We appreciate your feedback.


1.0
September 13, 2019
Anonymous - Loved one of resident/client
Stressful facility to live in

Don’t be fooled by the beautiful facility, the lack of care and constant employee turn over is extremely stressful to the residents. They are unable to form personal connections with the staff because they are always getting new people or having agencies come in to cover shifts after everyone calls in. Staff would rather hide and be on their phones than actually help the residents. They offer the same activities every week rather than changing it up, even though no one goes to the activities they offer. My grandp moved to a different facility and has been MUCH happier. This place is only in it for the money.

Response from American House Wyoming

January 21, 2020

Hello, we are sorry to hear about your experience with the former management company of First & Main Metro Health Village. American House Senior Living Communities recently acquired this community in late December 2019, and it has been renamed American House Wyoming. Our company have been serving seniors for 40 years, and we strive to provide the best experience to our residents and their loved ones. If you’d like to discuss your past experience further, please reach out to our home office and let us know how we can help.


5.0
September 11, 2019
Carol N - Loved one of resident/client
First and Main

Staff was very caring. They had great activities. My sister ended up needing Hospice care which went very smoothly. Even when she passed away I couldn't have asked for better care for her and myself.


3.5
August 22, 2019
Anonymous please! - Loved one of resident/client
Making Care a Priority

Amazing improvement in the park and grounds adjoining this home and hospital! The owner has made a good effort to restore it and residents are enjoying the beauty of the fountain and waterfall. Keeping it well kept and operating will be the key to bringing the community to visit. Now a word about the care at this Home for the Aged. The new management must step up to provide excellent care to those who are dependent. At times there are caregivers that are empathetic, responsible and consistent in their care of our loved ones, and that is what families appreciate. The issue-AT TIMES- is unacceptable. Staffing shortages that cause lack of personal care, scheduled activities and proper supervision of residents happens far to often. Many families have moved their loved ones to other homes that make Best Care and Aging Well, through sufficient and qualified staffing, - a priority. Current families want to see this home succeed, but care for their loved ones is their greatest concern. The families at this home want to continue our physical, emotional and financial support of our loved ones in this community but the staffing issues must be remedied quickly. The investors of this community must improve in well-trained & adequate staffing! This review service is so appreciated for letting the families have a voice that can make a difference in these deserving residents and the community.


3.0
June 24, 2019
Anonymous please - Loved one of resident/client
Promises kept = Success for All

The Courtyard looks amazing and residents are enjoying activities in this Home for the Aged. The residents love being outdoors in a facility with such potential! Thanks to this review service and the management, families and residents got some results in just a short time. Aging well & best care practices are a must for these deserving residents and the families who love and support them. Hoping this management continues to strive for excellence in all areas of care. That will bring a five star rating and success for all! The beautiful park outside needs a lot of work too but that is up to the owner! Wouldn't it be amazing to have a vibrant community that all ages would want come to and be involved in? Lots of building going on in the village so a message to: owner, builder, investors - COMPANIES must deliver on their PROMISES of EXCELLENCE to the community! Then see the REWARDS!

Response from American House Wyoming

January 21, 2020

We apologize that your experience with First & Main Metro Health Village didn’t quite match your expectations. American House acquired this community in December 2019, and renamed the community American House Wyoming. We have been serving seniors for 40 years, and strive to provide the best experience to our residents and their loved ones. If you’d like to discuss your past experience further, please reach out to our home office and let us know how we can help.


5.0
June 23, 2019
Anonymous - Toured community

[Name removed]was extremely helpful. This is a beautiful facility. It seems there are many great activities planned for all levels of care. I didn't get the chance to see interaction with the staff except for a little bit with [name removed], but it was early on a Sat. morning. I can picture my loved one in this facility should she need it.


0.5
May 29, 2019
Anonymous because of fear of treatment - Loved one of resident/client
Let me outta here!

The review before this is so right on. Was hoping the new management would make a difference! And it is so traumatic to move a parent in memory care so these reviews are the only tool that families have to warn others & push for change. Concern sheets & meetings mean nothing when the director does not make sure personnel have work ethic & supervision. Example: so -called tour night -Thursdays 4-7 consists of managers & booze meeting with young friends in resident's cafe while residents are pleading to go out and walk in the unkept courtyard! Unreal!

Response from American House Wyoming

January 21, 2020

As the new owners and manager of American House Wyoming, we apologize you didn’t have the best experience at First & Main Metro Health Village. American House acquired this community in December 2019. At American House, our residents and their needs are our top priority. And, we always aim to deliver a great experience. If you’d like to discuss your past experience further, please reach out to our home office and let us know how we can help.


0.5
May 13, 2019
Anonymous
Parent was a former occupant. Had to move them out!

Cleanliness, far far from it. Friendliness, a select few. Value. awful. Care services. awful Activities. IF they have them ...I've never seen any!

Response from American House Wyoming

January 21, 2020

We are sorry to hear about your experience at First & Main Metro Health Village. American House acquired this community in December 2019, and renamed the community American House Wyoming. At American House, it’s our mission to enrich the lives of seniors in an environment that fosters independence, compassion, quality care and meaningful relationships. If you’d like to discuss your past experience further, please reach out to our home office and let us know how we can help.


5.0
April 6, 2019
Anonymous - Toured community

Beautiful facility. May be a future memory care option. Disadvantage is that it is a long drive from home...40 min.


4.0
September 22, 2018
Anonymous - Toured community

Beautiful inside, if you are an active person this is the place for you.


0.5
August 28, 2018
Anonymous - Loved one of resident/client
Action Needed!

Those who can live independently in assisted living at this facility are fortunate. Those who live on the dementia unit (and those from the other 2nd floor who should be on the dementia unit or aren't able to live independently) need action to insure the care and safety they deserve. The investors of this community need to step-up and support management with trained personnel to give these residents the care they desperately need and deserve. Dementia-residents sitting in the dark, watching action movies from 7-10pm without an aide present, is not an appropriate-nighttime activity for alzheimer residents. Workers hanging out in groups of 3-4, during this time , instead of interacting with those who need attention, is not resident-centered care. Aides who do not speak appropriately with dementia residents are not educated in alzheimer-care. Poor smelling hallways and unmade beds is not basic-care. Things are the worst after 4pm & on weekends. Noticing more and more vacant rooms on the third floor. Action needed now!

Response from American House Wyoming

January 21, 2020

We are sad to hear you didn’t have the best experience at First & Main Metro Health Village. American House acquired this community in December 2019, and renamed the community American House Wyoming. At American House, our residents and their needs is our top priority. Our memory care program, is uniquely designed to help residents, throughout the stages of dementia, live and be cared for with compassion. If you’d like to discuss your past experience further, please reach out to our home office and let us know how we can help.


5.0
August 6, 2018
Carolyn - Resident/client

I like living here very much. The staff are great, I've made lots of friends. They keep me busy with Wii Bowling, Arts and Crafts where we make jewelry that I can wear. Meals are very good which is a great thing since I love to eat. I really don't need help with everything, but staff are always willing. My suite is spacious and cozy, I am right at home. I enjoy watching Cindy Griffith in the movie theatre with one of my friends and I really enjoy the popcorn. I even have the farmers market once a week to go to right in my own front yard.

Response from American House Wyoming

August 6, 2018

Thank you for your kind words, we appreciate you taking the time to share your experience with us!


5.0
August 6, 2018
Virginia - Resident/client

I feel safe and comfortable at First and Main, the aides are always around if I need them. My suite is always clean, my laundry gets washed and returned without any issues. I still have my own home, but I choose to live at First and Main because I enjoy living here. When I came, I needed help with everything, but they signed me up for PT and OT and I fully recovered and can take care of myself.

Response from American House Wyoming

August 6, 2018

Thank you for sharing these kind words! The team here at First & Main is happy to hear about your positive experience!


0.5
July 17, 2018
Anonymous - Loved one of resident/client
Unacceptable

Some days there are good things at this home but basic care is not consistent. I left the 3rd floor today and an elderly visitor complained to me in elevator. She found a friend from church she was visiting, in unacceptable condition, as well as her bathroom, due to incontinence. This was a repeated situation for her friend, that I have also experienced with our loved one. This lady was so distraught, because she has found her this way before and talked to aides about it. These are residents who need specialized care and are not being attended to by sufficient, trained staff on an Alzheimer's unit. When you visit, to check on friends and loved ones, be sure to check their rooms. If they are often in their room alone, bed unmade & without fresh hydration chances are they haven't been cared for very well that day. Representative, director -of -operations, owner and management, we care enough about the dignity of the elderly, to give this review. This home was chosen at high cost to give exceptional care, not substandard care. These residents deserve better.

Response from American House Wyoming

July 26, 2018

Please accept our sincerest apologies for your recent experience in our community and the experience of the resident involved. We strive to ensure the best possible care for our residents at First & Main and think of them no less than our family. Because our family is our priority, we have set our expectations at exceptional. We take any concerns very seriously and appreciate feedback and the chance to improve. After receiving this comment, we immediately implemented a change. The Management Team will now be joining rounds on the entire community as well as re-structing our approach on training and development to ensure the highest quality of care. We have also refined our Concern Form that is available on each floor, allowing resident’s and their loved ones an opportunity to have any concerns addressed immediately. This form allows management staff to follow-up with the respondent after an investigation and implement any improvements. In addition, we always have a Shift Supervisor on duty that any matters can be brought to and addressed on the spot. Please feel free to reach out to us directly next time you are in our community and we look forward to earning back your trust!


2.5
June 28, 2018
Anonymous - Loved one of resident/client
Hands untied?

Some signs of improvement of this home for the aged in the past few weeks. More staff visible, working and checking on residents. Beds are being made and hydration stations are cold & filled. Bringing residents out of their rooms to socialize or just be together in the beautiful, numerous sitting areas is still lacking. Doing a review on this site enables real change to occur and we thank this site & others for their service. This is such an important issue because many are afraid or unable to speak themselves. Keep checking this facility especially on weekends and speak truth to the issues so we can hold the owner of this community accountable.

Response from American House Wyoming

July 5, 2018

Thank you for taking the time to leave this comment. We encourage residents and family members to share their experiences and we take any feedback seriously.


5.0
June 2, 2018
Josh - Loved one of resident/client
Best place for my mom!

This is the third place I’ve moved my mother and I could not ask for better staff and better service. My mom is so happy and engaged every day. I love all of the carestaff and the management team works hard to have fun and meet the requests of the residents. It is nice that [name removed] holds meetings for the families. Maybe the negative reviewers should attend one of those meetings instead of putting bad reviews online. I could not be happier and it is so nice to see all of the residents thriving!

Response from American House Wyoming

June 4, 2018

Thank you for taking the time to give your feedback, we are so glad to hear how happy your mom is! Input like this is how we can keep providing our residents, and their families, what is best for them!


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