About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Truewood by Merrill, Cottonwood Heights

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7235 S Union Park Ave, Cottonwood Heights, UT 84047

8.8
Review score
87 reviews
Add review
8.8
Review score
87 reviews
5 star
53%
4 star
29%
3 star
8%
2 star
7%
1 star
3%
See all reviews
8.8
Review score
2346 reviews
65 facilities
For pricing & availability:
(866) 374-4058
Truewood by Merrill, Cottonwood Heights
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Truewood by Merrill, Cottonwood Heights outdoor common area
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IVC
-
Family/friend
4.0
Review for Truewood by Merrill, Cottonwood Heights
I loved the managers. Always had time for questions and knew all the residents well. The gentleman who worked with her medications was on top of things. The only thing she had issues with was that their was not enough variety in food, and actually, it was not attractive to look at. Same o

About the facility
Truewood by Merrill, Cottonwood Heights

Truewood by Merrill, Cottonwood Heights features a stately design with warm touches that welcome residents home. Nestled along Little Cottonwood Creek, residents can enjoy the sounds of the trickling creek during afternoon strolls or while dining outdoors. The community offers independent living, assisted living, and memory care options designed to help each resident lead the lifestyle they need and desire.

At Truewood by Merrill, Cottonwood, residents get to enjoy a peaceful lifestyle within a safe, gated community, without straying far from the city’s attractions. There are several local eating establishments for dining, stores for shopping, and parks for hiking or strolling. The on-site community also provides an extensive range of amenities and activities to keep residents engaged and active — just see for yourself!

Truewood by Merrill, Cottonwood Heights Amenities and Services

The independent living option is perfect for individuals who are looking to live independently but want the security of having help available when needed. Residents can benefit from regular services such as housekeeping, home maintenance, and cooking. Household chores are taken care of, so residents can spend time enjoying the amenities.

Assisted living residents enjoy the same services along with personalized care. Team members gladly provide assistance with activities of...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Truewood by Merrill, Cottonwood Heights

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Truewood by Merrill, Cottonwood Heights

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Truewood by Merrill, Cottonwood Heights outdoor common area
Truewood by Merrill, Cottonwood Heights

7235 S Union Park Ave, Cottonwood Heights, UT 84047

Legacy Village of Sugar House community exterior
Legacy Village of Sugar House

1212 E Wilmington Ave, Salt Lake City, UT 84106

Twin Oaks Assisted Living and Memory Care
Twin Oaks Assisted Living and Memory Care

654 E 3300 S, South Salt Lake, UT 84106

Sunrise of Sandy community exterior
Sunrise of Sandy

2130 East 9400 South, Sandy, UT 84093

8.8
Review score
87 reviews
8.8
Review score
87 reviews
5 star
53%
4 star
29%
3 star
8%
2 star
7%
1 star
3%
9.8
Review score
44 reviews
9.8
Review score
44 reviews
5 star
86%
4 star
7%
3 star
7%
2 star
0%
1 star
0%
9.8
Review score
24 reviews
9.8
Review score
24 reviews
5 star
83%
4 star
13%
3 star
4%
2 star
0%
1 star
0%
9.7
Review score
75 reviews
9.7
Review score
75 reviews
5 star
73%
4 star
17%
3 star
7%
2 star
3%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Truewood by Merrill, Cottonwood Heights

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • International Cuisine
  • Vegan
  • Anytime Dining
  • Vegetarian
  • Meals Provided
  • Kosher
  • Guest Meals
  • Gluten-free
  • Restaurant Style Dining
  • Low / No Sodium
  • No Sugar
  • Special Dining Programs
  • Professional Chef
  • Room Service

Room Amenities

  • Cable or Satellite TV
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Air Conditioned
  • Kitchenette
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation
  • Transportation at Cost

Pets

  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Central Fireplace
  • Beauty Salon
  • Barber Shop
  • Meeting Room
  • Outdoor Common Areas
  • Outside Patio
  • TV Lounge
  • Library
  • Indoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Piano or Organ
  • Game Room
  • Fitness Center
  • Billiards Lounge
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Stretching Classes
  • Cooking Classes
  • Tai Chi
  • Brain fitness / Dakim
  • BBQs or Picnics
  • Wine Tasting
  • Live Musical Performances
  • Birthday Parties
  • Activities Off-site
  • Trivia Games
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Live Dance or Theater Performances
  • Holiday Parties
  • Dances
  • Day Trips and Outings
  • Happy Hour
  • Catholic Services
  • Devotional Activities Offsite
  • Sensory-based Programs
  • Pet-focused Programs
  • Reminiscence Programs
  • Yoga / Chair Yoga
  • Art Classes
  • Mormon/LDS Services
  • Devotional Activities On-Site
  • Intergenerational Programs
  • Live Well Programs
  • Gardening Club

Reviews

for Truewood by Merrill, Cottonwood Heights

8.8Review score87 reviews
8.8
Review score
87 reviews
5 star
53%
4 star
29%
3 star
8%
2 star
7%
1 star
3%
Merrill Gardens
8.8
Review score2346 reviews65 communities
Write a review
A Place for Mom has scored Truewood by Merrill, Cottonwood Heights with 8.8 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Truewood by Merrill, Cottonwood Heights has 87 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.2
Staff
4.6
Meals & Dining
3.8
Activities
4.1
Value for Cost
4.1
A Place for Mom has scored Truewood by Merrill, Cottonwood Heights with 8.8 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Truewood by Merrill, Cottonwood Heights has 87 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Merrill Gardens
8.8
Review score2346 reviews65 communities
Logo for Merrill Gardens
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 87 reviews
IVC - Family/friend
Assisted Living
February 23, 2024
4.0
Verified Review
Review for Truewood by Merrill, Cottonwood Heights
I loved the managers. Always had time for questions and knew all the residents well. The gentleman who worked with her medications was on top of things. The only thing she had issues with was that their was not enough variety in food, and actually, it was not attractive to look at. Same old thing every week. There was a turn over alot on aids but the ones that were there thru everything were kind and patient to her and us as well.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Truewood by Merrill, Cottonwood Heights
February 27, 2024
Hi there, thank you for taking the time to leave us this review! Please let us know if we can do anything else moving forward.
Anonymous - Family/friend
Memory Care
February 7, 2024
3.0
Verified Review
Optimistic for the future.
They have a new Executive Director and things are improving. The staff that work there are extremely caring. My answers would have been very different a month ago!
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Truewood by Merrill, Cottonwood Heights
February 8, 2024
Hi There, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
August 8, 2023
4.0
Verified Review
Review for Truewood by Merrill, Cottonwood Heights
I would recommend them. It was positive. The staff was very attentive, however they were having some staffing problems that began to slow service, especially in the meals area.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Truewood by Merrill, Cottonwood Heights
August 9, 2023
Thank you for taking the time to leave us a review! Your feedback is appreciated and we have made sure to share it with our community team. Please don't hesitate to reach out if you ever need anything.
Kim - Family/friend
Assisted Living
July 27, 2023
4.0
Verified Review
Review for Truewood by Merrill, Cottonwood Heights
I would recommend. They have been great to work with. They have had issues with keeping EVS. My family members' room has not been cleaned every week and I feel like we are paying for that so we should get it. The staff is very friendly and I think my loved one is being well cared for. She wishes the food was better. We picked the place because of cost and the fact that they had room for her and took her in quickly
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
3
Response from Truewood by Merrill, Cottonwood Heights
July 31, 2023
Hi Kim, thank you for taking the time to leave us a review! We greatly appreciate your feedback and have made sure to share it with our community team. Please don't hesitate to reach out if you ever need anything.
S - Toured community
Assisted Living
July 25, 2023
4.0
Verified Review
tour review
Our family had an in person tour with Truewood by Merrill, Cottonwood Heights and we thought it was a great tour experience but because of the location it was just not going to be a good fit for our loved one and family.
Response from Truewood by Merrill, Cottonwood Heights
July 31, 2023
Thank you for taking the time to leave us a review! Although our community was not the right fit for your family, we appreciate your feedback. Please don't hesitate to reach out if you ever need anything.
VC - Family/friend
Assisted Living
April 25, 2023
4.0
Verified Review
Review for Truewood by Merrill, Cottonwood Heights
We picked this community because of [name removed] from A Place for Mom. It was a really hard decision, but really quickly, my family member realized she was being given good care and that's what mattered more than anything. I would recommend to others.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Kim H - Family/friend
Assisted Living
December 8, 2022
5.0
Verified Review
Peace of mind and happy heart
They are amazing. Every single staff knows my mom by name. Even the waiters. As soon as you walk in they know her story and everything about her. The staff is the happiest staff that I have ever encountered. The level of care given for the price is unbelievable. The quality of care given is even better. I would 100% recommend Truewood by Merrill Cottonwood Heights to anybody who is looking for their loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi Kim, thank you for taking the time to leave us this review.
WL - Family/friend
Assisted Living
October 18, 2022
4.0
Verified Review
Friendly Staff
We picked this community because it was close to home, and the first community that we checked out. There needs to be more activities, available for the residents.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
3
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi There, thank you for taking the time to leave us this review.
anonymous - Family/friend
Assisted Living
September 29, 2022
4.5
Verified Review
Our families experience
We had a good experience at Truewood Coottonwood Heights. My mom was only there for a month and 3 days. She passed away at 102 and 3/4 years old. She claimed that she was 103! Her leave taking was peaceful. Everyone there was very upbeat and nice. We especially liked the nurse/healthcare director [name removed] and the aide [name removed] Cottonwood Creek runs through the property which is one reason my mom chose it.
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi There, thank you for taking the time to leave us this review.
Marci H - Family/friend
Assisted Living
September 27, 2022
5.0
Verified Review
Truewood Review
Truewood By Merrill Cottonwood Heights gets 5/5 stars. They are great, wonderful, and amazing at everything.
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi Marci, thank you for taking the time to leave us this review.
Lynn - Family/friend
Assisted Living
August 15, 2022
4.0
Verified Review
Comfortable Value
Everything has been pretty good. Except the food is not always good. So I'm having to bring in frozen dinners to have in his freezer just in case he just can't eat what they're serving because it's not prepared well. That being said, for the price, you can't even rent just a room in the area. In addition to the room, he's getting care, transportation, food, and activities. So it's a good value. The staff have been very helpful. And the room is comfortable and seems to be well maintained.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
4
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi Lynn, thank you for taking the time to leave us this review.
anonymous - Toured community
Assisted Living
June 13, 2022
5.0
Verified Review
We toured with Truewood by Merrill Cottonwood Heights and overall had a great experience with them. The reason we did not go with this facility was just due to the bigger size. We were looking for a smaller facility that had less residents since our loved one is more shy.
Response from Truewood by Merrill, Cottonwood Heights
June 14, 2022
Hi There, thank you for taking the time to leave us this review.
anonymous - Family/friend
Assisted Living
May 26, 2022
3.5
Verified Review
Truewood review
Our loved one is starting to like the meals more and more everyday since moving in. We liked it right when we first got there and their prices were a lot more reasonable then other communities in the area
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3.5
Activities
4
Value for Cost
5
Response from Truewood by Merrill, Cottonwood Heights
May 26, 2022
Hi There, thank you for taking the time to leave us this review.
anonymous - Family/friend
Assisted Living
February 4, 2022
4.0
Verified Review
Highly recommend
We chose Truewood by Merrill because when we met with [name removed] we felt comfortable with her and with putting mom here. Their adherence to the Covid protocols are great and they are doing their best to keep the residents as safe as possible. I would recommend this facility to other families looking.
Cleanliness
5
Friendliness
5
Care Services
4.5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi There, thank you for taking the time to leave us this review.
J P - Family/friend
Memory Care
February 1, 2022
4.0
Verified Review
Look here first
I would say to check out this community first. It may not be the most upscale but it is clean, safe and everything that I was looking for to place my loved one. l I am very confident in them taking care of my loved one.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi JP, thank you for taking the time to leave us this review.
anonymous - Toured community
Assisted Living
October 19, 2021
2.0
Verified Review
My tour review
This community was not very nice to me on the memory care side, This was not what we were looking for or adequate to our needs.
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi There, thank you for the honest feedback.
Lynn M - Family/friend
Assisted Living
January 6, 2021
5.0
GREAT CARE, CLEAN, WONDERFUL FOOD, HELPFUL STAFF, GREAT LOCATION
Canyon Creek is a one of kind Senior Living Community that offers, Independent, assisted and memory care. Our experience has been awesome! The caring staff take wonderful care of our Mom, she loves the food, has made great friends and living at Canyon Creek has definitely changed her life. She now finds joy in living. She enjoys purposeful activities, excercise and all the friends she has made there. We find the Community to be clean, the apartments are spacious and the pricing is great value! The management is easy to work with and very accomodating. We highly recommend this Community for Seniors.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Cottonwood Heights
March 15, 2024
Hi Lynn, thank you for taking the time to leave us this review.
anonymous - Toured community
Memory Care
February 1, 2019
2.0
No shower in rooms.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Response from Truewood by Merrill, Cottonwood Heights
May 3, 2019
We wanted to let you know that we appreciate your concerns. Perhaps you were thinking of a different community, as all of our apartments have their own bathrooms and showers. We wish you well!
Kristine A. Davies - Family/friend
Memory Care
January 27, 2018
1.0
Terrible Experience Keep Looking
We had a terrible experience at Canyon Creek. We tried working with them for 8 months and finally rescued our mother and put her in an excellent Memory Care unit where she receives kind, competent care and we have peace of mind. While many of the CNA's tried, the unit was understaffed and the employees not well trained to deal with the issues of those in memory care. The turnover was especially high. Our mother's entrance into memory care was traumatic and very poorly handled. We had to constantly check to see if our mother received her medications, was showered, was wearing her Depends. Sometimes her needs were met. Often they were not. She was left to lie in bed most of the time. Her room was dirty, the shared bathroom disgusting and not cleaned even when requested. The final straw was a fall with extensive bruising which was not reported. There are much better facilities. Keep looking!
Cleanliness
1
Friendliness
2
Value for Cost
1
Care Services
1
Activities
0.5
Response from Truewood by Merrill, Cottonwood Heights
February 8, 2018
We appreciate you bringing these concerns to our attention, Kristine. We're sorry to learn about what happened, but rest assured, this is not how we strive to operate. We understand your frustration and would like the opportunity to turn this experience around for you. If you're willing, please contact us directly at [removed] for help--we hope to hear from you soon.
anonymous - Family/friend
Memory Care
January 25, 2018
2.0
Verified Review
Not enough staff and food is cold
My Mother is in the assisted living side and my Father is in the memory care unit. My mom doesn’t really like it here and said the food in the memory care unit isn’t good because there is no variety and it’s often cold. I once shipped my mom a package that was labeled for her and it ended up missing. Also, there are no phones in the memory care unit and when my mom visits my dad, I can’t get a hold of her. I also feel like they are understaffed.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Response from Truewood by Merrill, Cottonwood Heights
January 30, 2018
Thank you for your feedback. We are very sorry to learn of your recent experiences with us at Canyon Creek but are grateful for voicing your grievances. Mistakes happen in which we hope to learn this and improve the situation for your loved ones and others. We hope that we are judged by how we correct our mistakes rather than by the mistakes we have already made. I would be happy to discuss with you further in person or phone to work together to improve this situation. Thank you very much! Canyon Creek, Executive Director
Viewing 1-20 out of 87 reviews

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around Truewood by Merrill, Cottonwood Heights

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Frequently Asked Questions
about Truewood by Merrill, Cottonwood Heights

Truewood by Merrill, Cottonwood Heights offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Truewood by Merrill, Cottonwood Heights 8.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (801) 568-9909 to reach a resident at Truewood by Merrill, Cottonwood Heights.

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0%
Studio, 1bd, 2bd, Semi-Private
At The Ridge Cottonwood Senior Living, we offer a variety of community features. Residents can enjoy regular off-site adventures and excursions. Cats and dogs are allowed in private quarters. We offer free wi-fi and high speed internet. All meals are provided to residents. We love to accommodate...
Photo of Crescent Senior Living

Crescent Senior Living

11052 S. Grapevine Cove, Sandy, UT 84070
Starting at $X,XXX+ monthly
Studio, 1bd, 2bd, Semi-Private
Welcome to Crescent Senior Living, winner of the 2021 National Health Care Association’s Silver Award for Quality Care, and the 2022 Pinnacle Customer Service Experience Award where quality care meets living independently. Our beautifully designed, luxurious senior living community is not your...
Sunrise at Holladay community exterior

Sunrise at Holladay

4650 Highland Drive, Salt Lake City, UT 84117
Starting at $X,XXX+ monthly
9.1
Review score
44 reviews
9.1
Review score
44 reviews
5 star
68%
4 star
16%
3 star
7%
2 star
7%
1 star
2%
Studio, 1bd, 2bd, Semi-Private
At Sunrise at Holladay, home should be a place full of possibility, a place to grow and a place you feel truly comfortable. After all, that's what Senior Living should be: life on your terms. Nestled on Salt Lake City's East benches, you'll enjoy beautiful views of the valley and downtown in one...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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