Connecting Families to Senior Living

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Overall Rating



10 (tie)

When choosing assisted living care, consumers are reliant on their state’s regulatory agencies to provide information about communities and their backgrounds. But public access to assisted living records varies greatly state by state. Here is a snapshot of the level of transparency in the state of Texas:

Key Findings

  • Texas is one of the only states to apply quality ratings to assisted living providers.
  • Texas' state website lists the number of substantiated complaints dating back three years, and provides access to specifics of investigations and inspections occurring within the last year.

How to Access Records

  • Visit the Texas DADS website dedicated to long-term care: Find All Long Term Care Services & Quality Rankings.
  • Where prompted, enter the five digit zip code of the community or area you are researching.
  • Go to the results for both type A assisted living communities and type B assisted living communities unless you already know the licensing type of the community or communities you are researching.
  • Type B assisted living communities are able to offer care to residents with limited mobility or memory loss.

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Texas Accessibility Criteria

Our ratings are based on the objective criteria outlined in the table below.
1Are licensed assisted living communities listed online in any form?Yes
2If Yes to #1, is the information updated frequently?Yes
3If Yes to #1, is the list of licensed communities searchable? Yes
4Does the state post inspections, complaints, survey results, or violations online?Yes
5If Yes to #4, is the information updated frequently? [within 90 days]Yes
6If Yes to #2 and #4, is the enforcement information included in the same place as licensed communities?Yes
7If Yes to #4 and No to #6, are violations / inspections searchable at all?Yes
8Is information about special licensing for care shown?No or N/A
9Capacity shown?Yes
10Payment types shown? [e.g. Medicaid, private pay]Yes
11Administrator / Contact name shown?Yes
12State may fine facility?Yes
13Frequency of inspections?Every 24 months
14Website includes pricing of facility?No
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