Lutheran SeniorLife

Beware what the sales person tells you when you sign up does not match with what the nursing staff actually say happens. Beautiful new facility but the staff needs more training and your loved one gets very little personal attention If they stay in their room and do not participate in the activities. The most difficult thing for me was their billing practices. Again what the salesperson told me does not match up with what the actual billing was. It's a beautiful new building but I hope That the actual care and billing procedures improve quickly. I was charged for services that my mother never got. There are some really good people there. But the staff needs better training.

OK facility but very run down and dirty looking. It is approximately 13 years old and looks every bit of it. The room we were shown was very dark and uninviting. Furniture I had in my college dorm was in better condition.