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8.8
Review Score
5767 Cetronia Rd, Allentown, PA 18106
My mother is a resident of Atrium's memory care unit for over a year now. Her room is spacious, modern, comfortable and clean. She is content and well-cared for. When I was searching for memory care...
Welcome to Atrium of Allentown, a brand-new Personal Care & Memory Care community. Our Executive Team has over 50 years of combined experience in senior care. Our community is privately owned which allows flexibility is meeting the needs of our residents and creates an individualized...
2560 Stroschein Rd, Monroeville, PA 15146
My father spent the last 2 years of his life at Abode Care of Monroeville. The administration & care takers were very attentive to my father's needs. The staff always commented on how much they "loved"...
Description of Abode Care of Monroeville located in Monroeville, PennsylvaniaAt Abode Care, we provide a plethora of community features. Pets such as dogs and cats are welcome in private quarters. Our location is located nearby public transportation. We offer free wi-fi and high speed internet....
2232 29th Street Southwest, Allentown, PA 18103
My mother is very happy and well taken care of! I cannot thank you enough for all you do for my mother everyday. I am really happy with your service and would highly recommend this facility to all my family...
Abode Care of Allentown is a welcoming Personal Care Community nestled in the heart of Lehigh Valley in Allentown Pennsylvania. Offering a full range of personal care services, and just-like-home amenities. Abode of Allentown is a comfortable setting to live, relax, and enjoy your golden...
1318 Arch St, Mc Keesport, PA 15132
Review Score
79 reviewsOut of 10
5 star
41%
4 star
40%
3 star
8%
2 star
6%
1 star
8%
A Place for Mom has scored Abode Care Group with 8.8 out of 10 using our proprietary review score based on 40 reviews in the last 2 years. Over all time, Abode Care Group has 79 reviews with an average "overall experience" of 4 out of 5.
My brother and I took a tour with director yesterday. This place has Wanderguard outside of a dementia unit. I submitted this selection to our attorney.
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Abode Care of Allentown in Allentown, PA
3.9
(55 reviews)
very nice assisted living and more. they have activities and the staff is very nice and the owners are great. my mother had alzheimers and staff is experienced in caring for people and was very kind i'm glad i found this place. the facility is very clean and the food was very good
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3.5
3.5
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3.5
Abode Care of Allentown in Allentown, PA
3.9
(55 reviews)
That was more of a building atmosphere than a home like atmosphere. It was a more traditional, bigger assisted living. They said there would be no adjustment in rate which was good. It was nice but now I'm realizing that she was considering my mom for the assisted living when really she would need the memory care. She didn't show us the memory care unit so I don't think it would have worked out anyway.
4
4.5
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3.5
3.5
Abode Care of Allentown in Allentown, PA
3.9
(55 reviews)
I toured at Abode Care of Monroeville. My tour guide broke away from me to handle something. She left me in the conference room for an extended amount of time. I understand emergencies happen but I felt like she could have sent someone in to give me reassurance that she was coming back.
Abode Care of Monroeville in Monroeville, PA
3.7
(14 reviews)
The meals continue to be served cold. Silverware is often missing. Servers are not fully trained and do not follow rules, except a few. Tech-meds need to be aware of the instructions written on containers instead of just relying on their cart's computers. The executive director does an excellent job, but not some of the supervisors.
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Abode Care of Allentown in Allentown, PA
3.9
(55 reviews)
A&B is a very serviceable family-run community. Competitively priced all inclusive. [Name removed] was charming and a passionate advocate. The tour revealed a very warm and welcoming staff and residents. The facility itself could do with a bit more renovation and upgrades. This fact has me putting Above&Beyond in teh Pass column.
3
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Abode Care of Allentown in Allentown, PA
3.9
(55 reviews)
My brother and I took a tour with the director yesterday. This place has Wanderguard outside of a dementia unit.
3
3
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3
Abode Care of Allentown in Allentown, PA
3.9
(55 reviews)
We were not impressed with my tour of this community. From what I saw the community was not very clean. They could do a better job with the cleanliness around the facility. We felt this was more like a family ran business, and the staff wore many different hats. Everyone was friendly to my family, and I. This was not the right fit for my parents, and their needs.
2.5
2.5
2.5
2.5
2.5
Abode Care of Allentown in Allentown, PA
3.9
(55 reviews)
When I toured here, I was running a little late but they were very nice about it. I don't care for the neighborhood environment that the facility is in. There is a factory/office across the street with a parking lot full of vans/trucks. The facility itself is beautiful from the outside. The common area has a beautiful view of the courtyard. There are birds, bird feeders. fountains, ponds, places to sit in the shade and in the sun. It was a lovely setting. I was annoyed by the gentleman that interviewed me, wanting to know the other places I had toured, and calling my husband Dad. He never asked me a thing about what my loved one was like or his hobbies or anything, but kept trying to tell me how much they cared. It felt really sleazy, and like it was about the money. The activity room had a window and I peeked in but he never offered to go into the room. I asked if I could see a private room and a shared room, and he reluctantly showed them to me - "I guess I could show you a room if you really want to see one". He did not show me Memory Care rooms. They were assisted living rooms but he said they are exactly like the Memory Care rooms. I liked the fact that we could have a sleigh bed and matching side table and not a hospital bed, "anything you want to make it like home", and the views from the windows were beautiful, they were on the woods side of the building. I would have liked to have seen biographies outside the residents' rooms telling a little about them. So overall, it was not a good experience. The place has some lovely aspects - dining rooms are attractive and courtyard is nice, but I didn't get any feel for what the place was really all about. Perhaps a tour with a different person would have made a difference. I did run into a woman outside who mentioned that her loved one and four of his friends all lived here and were very happy.
2.5
2.5
2.5
2.5
2.5
Abode Care of Allentown in Allentown, PA
3.9
(55 reviews)
My parents were there over a period of eight months. They were very short-staffed in the beginning which we understood. It made things very difficult in the beginning when it came to communication about appointments and things regarding the facility. There was no one ever at the front desk. These were all things that we were willing to work with. Unfortunately it got way worse. My mother was sent out with her meds, which included an insulin pen with memory issue/dementia. We had to argue with her in order to get the medicine back during the outing. my father fell and was on the floor for 45 minutes . The staff during the night shift wanted to cover the situation and never told management. He rang every alarm that they had t. They were not working. No one was on the floor: The facility Director and nursing Director tried to justify the situation and reason the disorganization and unsafe environment, and we were met with passive aggressive, texting. It didn’t feel safe after.
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Abode Care of Allentown in Allentown, PA
3.9
(55 reviews)
The floor staff was very kind. The management was extremely poor and unprofessional. They tried to cover up safety issues we had with our parents. The overall Management was very unorganized and it reflected very strongly in the day to day experience. It was no longer safe for my parents. My father was fell and was on the floor for 45 minutes. They tried to cover it up. He was able to tell us what happened and this was one of many issues. My mother was sent out with her own meds ( insulin pen ) with dementia. We had to move my parents out of the facility. I would not recommend this place at all.
4
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Abode Care of Allentown in Allentown, PA
3.9
(55 reviews)
The executive director was never there any time we came in to see our loved ones, we could NEVER find any staff to help us with what we needed, the only person who helped us multiple times was a young cook there who seemed to be doing everything he could. We never got answers until days later about our parents situation we weren't aware of..along with co-vid being a huge threat to the elderly. No one were wearing masks. I would not recommend this horrendous place unless you want minimal updates about your loved ones,And it seems you can never find the actual owners numbers anywhere so we could call and complain about the lack of compassion the aides there showed seemed like they were just there for a check.
3
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Abode Care of Monroeville in Monroeville, PA
3.7
(14 reviews)
Looks older and rooms not very nice.
2
2
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2
Abode Care of Allentown in Allentown, PA
3.9
(55 reviews)
I had a very bad experience with them. They were very disorganized and understaffed. I Got Dad moved in and they did absolutely nothing that they had said they were going to do. I had two meetings with them after he moved in to address these issues, and again nothing was done. After one month of him living there, I moved him out and over to [facility name removed].
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Atrium of Allentown in Allentown, PA
4.5
(10 reviews)
If we could give the overall experience, the cleanliness and the value for cost a 0 we would. Everything about this community needs improvement. EVERYTHING! From the top to the bottom, we even spoke with the owner. Please do not recommend Abode Care of Allentown to other families.
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Abode Care of Allentown in Allentown, PA
3.9
(55 reviews)
The place sucks, the lady in charge , can’t do anything great, she doesn’t care about the quality of the place, she isn’t a dr, but tries to make diagnosis, ignores complaints. the food stinks, the service sucks, I am leaving next month. The food is so bad, and no one cares. Employees argue all the time,,.. this is a terrible place , unprofessional . My toilet is always broken, it’s a broken down place and the people running the joint need to get a new boss , bring that place up, it’s terrible.
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Abode Care of Allentown in Allentown, PA
3.9
(55 reviews)
I would say to steer clear of this community for your loved one.
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2.5
0.5
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0.5
Abode Care of Monroeville in Monroeville, PA
3.7
(14 reviews)
At one time, I would have had only the highest praise for this assisted living home. I would have recommended it without reservation. Now, if you care about the peace of mind that comes with knowing your loved one is well provided for, find a different place! My loved one had lived at the same location for 5 1/2 years and for most of that time, she was in a warm welcoming environment not only for her, but for her family who visited multiple time per week during all those years. But since the change in ownership (and name change), the new staff as a whole plead "that's not my job" or "I don't know" or "I can leave a message", that is IF they actually answer the phone! My mother died from Covid , which she caught at Abode Care. If that was not painful enough, our struggle trying to retrieve her belongings was a nightmare, tooks weeks and still they did not return all of her things. To further add insult to injury, for every day THEY delayed returning her belonging, we were charged rent
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Abode Care of Monroeville in Monroeville, PA
3.7
(14 reviews)
I would NOT recommend this facility to anyone concerned about their loved one. They fill this facility with dementia patients when none of the staff is qualified to care for them. I have witnessed residents wandering the parking lot, as well as residents who are undressed roaming the facility. None of the staff pays attention because the entire facility is understaffed. The culture here is to keep residents in their rooms all day except for meal times and some activities to help the little staff that they do have handle the workload. There is absolutely no follow-through when requests or directives are submitted concerning care, and there is no dietitian on staff. Do yourself and your loved one a favor and find a place that really will go above and beyond. This place is a joke.
3
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Abode Care of Allentown in Allentown, PA
3.9
(55 reviews)
There are 4 total Abode Care Group Facilities.
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