"I will keep in touch and will never forget your genuine kindness and the friendship over the phone that you conveyed to me; especially at such a confusing and stressful time in my life. You helped me so much in getting started and I felt secure enough to share my personal issues with you, someone that I never actually met but just a voice that emitted genuine concern. If anything changes in the near future with regard to my Mom, I will contact you again and hopefully, if that be the case once again, you will be there with your heart to guide me yet another time."

"We have been extremely busy working on my mother's move to Country Club Heights in Woburn where she settled in yesterday. Her new apartment is just beautiful and she and her cat are doing their best to make new friends and enjoy their new home. We all feel very good about this choice as the location and personality of the place really fulfills both her needs and those of her friends and family. I can't tell you how much your calm advice and support helped me to work on this search with enough focus and information to feel confident in the decisions that had to be made."