"Thanks for all your support and just listening to me. I do enjoy talking with you. I feel you are truly my friend even though I have never met you."

"The latest news is that my mother has agreed to go to assisted living. The nice thing about this facility is that they have assisted living on the first floor then skilled nursing care on the 2nd and 3rd floor. There is a primary care physician in the front section of this community and since I needed to get a new doctor for my mother anyway, it all seemed to come together. You were a big help in this process. And yes, the communities/facilities you sent me were helpful too. Many of them contacted me by phone or email and they were very nice. Truly, again I want to thank you for being there for me. You were calming and caring as well as being a good listener when I needed one. I can't tell you how much it meant to me to have your support."

"My brother is doing great. Elmcroft is really a wonderful place. My brother and I are working together to make his new home successful, and I have to say that Elmcroft has been very supportive. Your encouragement really helped get me through a difficult time."