Mar 08, 2016 - 12:20 PM
I would start by approaching the facility administration, preferably the Executive Director or Administrator. Ask what their policy is regarding violent or combative residents. What is the degree of cognitive impairment? Has anyone looked closely to determine a pattern, what might be triggering the aggression? Has the staff been trained to anticipate and then deal with such outbursts?
It may be useful to call upon the services of a geri-psychiatrist, who can determine if there is a contributing medical condition such as a UTI, and if not, can recommend remedial interventions. All residents have a right to be free of chemical retraints, but a geriatric psychiatrist is best suited to determine if a phamaceutical approach is required.
Lastly if all else fails, you can bring the attention to the state agency that licenses the facility, the Department of Public Health. That would not be my first recourse, but their involvement will accelerate a resolution.