"I just wanted to tell you how grateful I and my family are for your having been there if for no other reason than to give advice during our time of crisis with my brother-in-law. I can't even begin to imagine just how difficult your job must be dealing with families in crisis on a daily basis. Evening just making one phone call to say, "How is everything going..." you are quite possibly the only phone call of that nature that a family may receive that week or for that matter at all! I'm sure that when these families are in these situations and they see no light at the end of the tunnel you are their light."

"Mom is doing incredibly well. The stroke has left her with very minimal language deficits. At this point, her primary difficulty is with very mild word finding difficulties. She is aware when this occurs and just moves on with the next thing. Thanks again for all of your help. Mom is living like a "queen" and we would never have found a home for her without you."

"I never took the time to let you know how much our family appreciated your help in finding placement for my father-in-law with your help we found a wonderful facility with caring staff and administration. Before his passing it was not unusual to find a staff member or someone from administration in his room just checking on him. They actually cared about him as a person as well as an individual. Even when he was actively dying it seemed as though they could not do enough for him or for our family. We still miss him terribly but we take great comfort in knowing that during his final days he was well taken care of and treated as a person."