"Your service was very valuable. It is human to view a new and strange situation with some trepidation, ?where do I begin, where is information about options available.' One can get caught in inaction mode while wrestling with the starting point. Although I knew what kind of facility I wanted to place my mom, your service gave me a sense of security that the information you provided had already been vetted and culled from the long list I had accumulated by going to the 'net'. A lot of trial and error was removed from my working equation."

"The way you've treated us over the phone has been amazing and very helpful to us, none of the doctors have spent as much time and care as you have with us and we truly appreciate it."