"I will keep in touch and will never forget your genuine kindness and the friendship over the phone that you conveyed to me; especially at such a confusing and stressful time in my life. You helped me so much in getting started and I felt secure enough to share my personal issues with you, someone that I never actually met but just a voice that emitted genuine concern. If anything changes in the near future with regard to my Mom, I will contact you again and hopefully, if that be the case once again, you will be there with your heart to guide me yet another time."

"You indeed rescued me when I was searching for a place for my Aunt. I was amazed at your efficiency, pleased that you prodded me forward by arranging all the visits and then managed to get the place at Heather Heights held until I could straighten out all the issues involved. You were indeed my rescuer."

"I just wanted to take a moment to say thank for helping me to find a new home for my father. I am so glad that you encouraged me to visit Fair Oaks Assisted Living community because it turned out to be not only a lovely campus but so far, the entire staff seems a great fit for my father's unique needs. Nancy was just tremendous and I cannot say enough about her professional, caring and empathetic manner. I feel that this is a perfect fit for my dad and our family. Thank you again"