"I just wanted to tell you how grateful I and my family are for your having been there if for no other reason than to give advice during our time of crisis with my brother-in-law. I can't even begin to imagine just how difficult your job must be dealing with families in crisis on a daily basis. Evening just making one phone call to say, "How is everything going..." you are quite possibly the only phone call of that nature that a family may receive that week or for that matter at all! I'm sure that when these families are in these situations and they see no light at the end of the tunnel you are their light."

"You indeed rescued me when I was searching for a place for my Aunt. I was amazed at your efficiency, pleased that you prodded me forward by arranging all the visits and then managed to get the place at Heather Heights held until I could straighten out all the issues involved. You were indeed my rescuer."

"You made our difficult job so much easier! Having a list of places to go to, and having people already know about our needs was very helpful."