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VERIFIED PARTNER
4502 6th Street Southeast, Puyallup, WA 98374
5 star
43%
4 star
37%
3 star
4%
2 star
6%
1 star
10%
8.8
Review score
12372 reviews
199 facilitiesFor pricing & availability:
1010 Photos available
99 Floor plans available
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Kim
-
Family/friend
4.0
Review for Holiday South Hill
The people are friendly, the surroundings are beautiful, and the facility is very clean. They have 3 good meals every day! The apartment is a decent size! And the monthly rent is reasonable compared to others!
About the facility Holiday South Hill
Find peace and security at Holiday Willow Gardens, where they offer spectacular amenities and independent living services. This community is central to MultiCare Good Samaritan Hospital, South Hill Mall, and Bradley Lake. Multiple golf courses and state parks are also within driving distance.
This charming, craftsman-style community rests on a 24-wooded-acre campus. Manicured lawns, lush gardens, and walking paths stretch throughout the gated campus. There are picturesque patios and a quiet pond, too. Inside, residents can visit with friends and family in the thoughtfully designed and tastefully furnished common areas. Brilliant flowers stand on the end tables, and crackling fireplaces give off a warm glow, creating a welcoming atmosphere.
Great Place to Work Institute has even honored Holiday Willow Gardens with a certification as a Great Place to Work® for the 2022-2023 awards. Live better, age more successfully, and stay independent longer at Holiday Willow Gardens!
Community Details
Floor-to-ceiling windows fill the open-concept, restaurant-style dining room with plenty of sunshine. Sophisticated furnishings provide residents with the perfect balance of comfort and elegance while they enjoy their meals. The culinary team offers a variety of menu items to accommodate different tastes and dietary preferences. Dedicated associates also offer many thoughtful amenities — housekeeping, maintenance, linen,...
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Senior living options offered
Independent Living
Pricing for Holiday South Hill
Total monthly costs depend on room type, select services, and the level of care needed.
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1 Bedroom
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2 Bedrooms
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Holiday South Hill
4502 6th Street Southeast, Puyallup, WA 98374
Merrill Gardens at Wright Park
5 S G St, Tacoma, WA 98405
Meridian at Stone Creek
1111 S 376th St., Milton, WA 98354
Brookdale Courtyard Puyallup
4610 6th Street Place Southeast, Puyallup, WA 98374
6.5
Review score
49 reviews
6.5
Review score
49 reviews
5 star
43%
4 star
37%
3 star
4%
2 star
6%
1 star
10%
9.7
Review score
9 reviews
9.7
Review score
9 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.6
Review score
186 reviews
9.6
Review score
186 reviews
5 star
67%
4 star
23%
3 star
5%
2 star
3%
1 star
2%
9.4
Review score
38 reviews
9.4
Review score
38 reviews
5 star
37%
4 star
34%
3 star
18%
2 star
8%
1 star
3%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
Fee Discount
Reduces entrance fees required upon move in
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Assisted Living
Amenities at Holiday South Hill
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Medication Management
Meals & Dining
- Meals Provided
- Professional Chef
- Restaurant Style Dining
- Guest Meals
Room Amenities
- Wi-Fi/high-speed internet
- Garden View
- Wheelchair Accessible Showers
- Full kitchen
- Private patio, deck, or balcony
- Fireplaces
- Cable or Satellite TV
- Handicap Accessible
- Ground Floor Units
- Bath Tubs
- Air Conditioned
- Kitchenette
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Covered Parking
- Complimentary Transportation
- Property Convenient to Public Transit
- Resident Parking Available
- Uncovered Parking
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Outdoor Common Areas
- Outside Patio
- Indoor Common Areas
- Meeting Room
- Central Fireplace
- Computer or Media Center
- Beauty Salon
- Private Bath
- Library
- TV Lounge
- Barber Shop
Recreational areas
- Billiards Lounge
- Piano or Organ
- Fitness Center
- Raised Garden Beds
- Game Room
- Movie or Theater Room
- Arts and Crafts Center
Services
- Grocery Shopping and Errands
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
- American Sign Language
Activities
- Book Club
- Forever Fit
- Live Musical Performances
- Devotional Activities Offsite
- Happy Hour
- Holiday Parties
- Karaoke
- Visiting Chaplain or Priest
- BBQs or Picnics
- Cooking Classes
- Live Dance or Theater Performances
- Wii Bowling
- Birthday Parties
- Gardening Club
- Day Trips and Outings
- Intergenerational Programs
- Activities On-site
- Art Classes
- Brain fitness / Dakim
- Yoga / Chair Yoga
- Activities Off-site
- Dances
- Educational Speakers / Life Long Learning
- Pet-focused Programs
- Devotional Activities On-Site
- Bible Study Group
- Cards / Pinochle Club
- Live Well Programs
- Stretching Classes
- Catholic Services
- Trivia Games
Reviews
for Holiday South Hill
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A Place for Mom has scored Holiday South Hill with 6.5 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Holiday South Hill has 49 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.1
Friendliness
4.1
Care Services
3.7
Staff
3.8
Meals & Dining
3.1
Activities
3.8
Value for Cost
3.7
A Place for Mom has scored Holiday South Hill with 6.5 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Holiday South Hill has 49 reviews with an average "overall experience" of 3.9 out of 5.
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Verified Review
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1-20 of 49 reviews
Angella P - Family/friend
Independent Living
March 26, 2024
The worst experience.
I looked for a place for my mom, I talked with front office, and talked with nurse ( who is not affiliated with willow gardens) she meant my mom and said we could move in, I stated she may need help as this is her first time in a place. She agreed. We moved I. [Date Removed] and stayed 1 day and the nurse said she was too much. I picked her up and and got her out of there. I was very distressed and they took my mom with them and stressed her out. We moved out that weekend. They have not refunded my money yet and it’s been a month and a half. They just keep saying the same thing, so next going to small claims to get money back. I would not even go there or put a family member thru this ordeal. It has been a horrible experience overall.
Kim - Family/friend
Independent Living
February 20, 2024
Review for Holiday South Hill
The people are friendly, the surroundings are beautiful, and the facility is very clean. They have 3 good meals every day! The apartment is a decent size! And the monthly rent is reasonable compared to others!
Dwayne Ellison - Family/friend
Independent Living
January 23, 2024
Bad food, surly staff
This facility is very poorly run, aimed of the staff is helpful and tries, but the place is a bit of a train wreck. We are currently looking for a new place for our father due primarily to the situation.
Linda M - Family/friend
Independent Living
October 20, 2023
wonderful
Willow Gardens is very nice, they are just finishing a upgrade and it looks beautiful. The staff are all super sweet and go above and beyond to help out. I had lunch here with my aunt and it was so good, they must have a great chef. The apartments are really nice and have cute little balconies. She is so happy since she moved in, she is making new friends and eating very well.
Anonymous - Resident/client
Independent Living
October 18, 2023
positively would not recommend
If I could rate it at 0 or below, I would. Everything about Holiday Willow Gardens needs improvements! It was the worst place I have ever been.
Response from Holiday South Hill
October 23, 2023
Thank you for sharing your feedback. I have shared your review with the General Manager and the Regional Culinary Director, and they will be following up with the culinary team. I encourage you to attend the community’s monthly Food for Thought events to provide an open forum for residents to share their thoughts on our meals, and the General Manager would also appreciate the opportunity to discuss your concerns at any time. I am available at CustomerService@AtriaSeniorLiving.com if you have any more comments.
Judith - Resident/client
Independent Living
August 2, 2023
Not recommended
I was lied to just to get me here. Food is lousy, chairs so dirty your clothes get dirty sitting on them. Whenever there is an issue they always have to check with corporate, and we never here about an answer except its against corporate policy. Their activity director is [removed] and is uneducated. We have to teach her how to pronounce words. The food on the menu is not what comes out of the kitchen. Order a chicken salad sandwich, I got an Egg salad with a little chicken. I have been here for 9 months and there is only 3 staff members that have been here longer. There is one resident whose door lock is not functioning, she has had at least 2 break ins and they haven't fixed it even though the police have told them to do it. I have nothing good to say about this facility. What I will say is no one should be living here. I just got done looking at another facility with many more amenities at a lower cost for a larger unit.
Response from Holiday South Hill
August 11, 2023
Judith, thanks for reaching out. We take your concerns seriously, and I’ve shared your review with the General Manager. She will be reaching out to you soon to discuss the feedback you shared. I’m also available at CustomerService@AtriaSeniorLiving.com if you’d like to talk further.
RH - Resident/client
Independent Living
March 27, 2023
Review for Holiday Willow Gardens
They serve three good meals a day. If their parents need help with getting around the building and they have gaming. It is not an assisted living facility, so if their parents have alzheimer's or other serious mental illnesses, they don't provide necessary services like nursing care.
anonymous - Toured community
Independent Living
December 7, 2022
tour review
Our family had an in person tour and it was a nice tour experience, the building itself is nice but the tour lady was just okay
Tenisha - Toured community
Independent Living
October 5, 2022
My Tour Experience at Holiday Willow Gardens
The tour was okay. The issue that I had was that there was a non-refundable deposit to hold the room, and they didn't let me know it was non-refundable. The dining area and apartment were nice. The communal laundry room had an odor to it.
Sharon M - Resident/client
Independent Living
September 13, 2022
The jury is still out
After four months of living here the one thing I can say is if I don’t feel well enough to go to the dining room and instead need to pick up my food, I get about half the amount and it looks like it was just thrown into the container. Many times the evening meal consists of a bare dry sandwich with about half the amount of meat you would normally expect. Generally speaking the food at lunch is pretty good if you’re eating in the dining room. But lately the majority of the time their idea of dessert is a cookie And it’s not being very well received. However I do feel reasonably safe here And the majority of the staff are really nice And helpful
M.H. - Toured community
Independent Living
June 27, 2022
Tour of Willow Gardens
I toured Holiday Willow Gardens and it was very nice, their first impression was a very good one. It was almost as if they had "too much" to offer, I don't think my brother would have fit in there. We chose another community because Willow Gardens wasn't well suited for what we needed.
Mark J - Toured community
Independent Living
November 18, 2021
My tour review
This community is really nice and it was our second choice. They are very nice and friendly at this community.
Robert J - Family/friend
Independent Living
September 22, 2021
A great place for Mom
I would recommend this facility. They have a clip board with all of the activities listed so that my loved one can sign up for all the activities that she wants to participate in. The staff are always nice.
anonymous - Family/friend
Independent Living
September 17, 2021
My review of Willow Gardens
For the value and cost this is a decent place. The staff are great and we have had no issues.
Audrey F - Toured community
Independent Living
August 20, 2021
Our Tour Experience
We had a nice tour experience. We were in kind of a transitional place and didn’t know if we could afford it. They were a little bit out of our price range. But the facility was very nice. The staff we talked with were very helpful and very informative. Due to the pandemic, it was a virtual tour, so it wasn't wasn’t the same as meeting in person and being able to see the place in person. But they did a great job virtually taking us through and explaining how everything works. They were really good, and given the circumstances they did wonderfully.
anonymous - Toured community
Independent Living
July 19, 2021
Very nice accommodations and well kept grounds. Residents were vibrant and engaging, exuding happiness and contentment.
Liz - Family/friend
Independent Living
April 30, 2021
I would recommend
We chose Willow Gardens at the time because of the price, but it does keep going up so that is an issue. I think a lot of the staff has changed since he moved in. The food has no flavor and they need to offer more variety, that is her main complainant. I do think that they should offer some care to hire in to help and not put so much stress on the family. Based on our experience I would recommend to others looking.
Pat - Family/friend
Independent Living
April 27, 2021
Great Place to Be, as Long as You're Not Hungry
It is a good community except for the food. The food is still being delivered to the resident's rooms. The quantities are small. It take a while for the community to respond to maintenance items.
The staff seems to be friendly. The caregivers are great and ale to assist our loved one.
anonymous - Family/friend
Independent Living
April 1, 2021
our experience
This would be a good place for anyone looking. Communication is good as far as I know. I would recommend this community to others The community is neat
Karen M - Resident/client
Independent Living
March 11, 2021
My new forever downsized home
I am very happy with my choice with Willow Gardens. I have a beautiful apartment and some awesome neighbors. They do offer a lot of activities and things are starting to open up and I am looking forward to that. They sent a survey around to see what residents want to do and get people more involved in things. I am very comfortable here, the staff is accommodating, it is a pretty quiet place with not a lot of traffic. They have scenic pathways and they are also a pet friendly facility. I would recommend to others who are looking.
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Frequently Asked Questions about Holiday South Hill
Holiday South Hill offers 2 Bedrooms, Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Holiday South Hill 6.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (253) 848-4430 to reach a resident at Holiday South Hill.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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