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370 Hellems Ave, Welland, ON L3B0B5
11 reviews
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anonymous
-
Family/friend
5.0
Villa de Rose Retirement Residence is a great choice
My mother has been a resident at Villa de Rose for one year. The residence is very clean, bright, and open with a large atrium which is especially great for socializing and activities when the weather is inclement. The dining area is spacious and overlooks a beautiful garden with a gazebo and an outdoor patio.
My mother and I are impressed by the variety of activities available: daily exercise classes, crafts, brain games, Communion services, movies, music, and weekly Happy Hour. Residents are also able to participate in weekly outings such as scenic drives, lunch at a restaurant, and shopping as Villa de Rose has its own van.
The staff are caring and are very accommodating as my mother has dementia. Weekly Housekeeping and three meals per day are provided to all residents and there are nursing staff available 24 hours. As well there is a physician who makes weekly visits to the residents. Residents can also benefit from the onsite hairdresser and visiting foot care nurses. As the needs of the residents change, assisted living packages can be provided by the Villa de Rose staff of PSWs and nurses. Residents can also elect to have services provided by CCAC or a combination of Villa de Rose staff and CCAC .
Mom is very happy in her new home and looks forward to the wide variety of activities and talking with friends.
About the facility Villa De Rose Retirement Residence
Villa De Rose Retirement Residence in Welland, ON is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Independent Living
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Amenities at Villa De Rose Retirement Residence
Healthcare Services
- Staffing & Ancillary Services
- Incontinence Care
- Diabetic Care
- Non-Ambulatory Care
- Medication Management
- Memory Care
Meals & Dining
- Low / No Sodium
- Guest Meals
- Meals Provided
- Restaurant Style Dining
- Professional Chef
- Room Service
- International Cuisine
- Vegetarian
Room Amenities
- Ground Floor Units
- Air Conditioned
- Kitchenette
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
Community Amenities
On-site dining options
- Café or Bistro
Transportation & parking
- Uncovered Parking
- Resident Parking Available
- Property Convenient to Public Transit
Pets
- Cats Allowed
- Dogs Allowed
- Weight Limit (lbs)
Common areas
- Indoor Common Areas
- TV Lounge
- Barber Shop
- Indoor Atrium
- Meeting Room
- Library
- Beauty Salon
- Central Fireplace
- Outdoor Common Areas
- Outside Patio
Recreational areas
- Game Room
- Movie or Theater Room
- Piano or Organ
- Raised Garden Beds
- Billiards Lounge
Services
- Housekeeping
- Laundry Service / Drycleaning
- Beautician
Languages spoken
- English
Activities
- Live Well Programs
- Stretching Classes
- Catholic Services
- Trivia Games
- Devotional Activities On-Site
- Art Classes
- Activities Off-site
- Yoga / Chair Yoga
- Educational Speakers / Life Long Learning
- Pet-focused Programs
- Gardening Club
- Protestant Services
- Day Trips and Outings
- Activities On-site
- Intergenerational Programs
- Birthday Parties
- Tai Chi
- Wine Tasting
- Live Dance or Theater Performances
- Wii Bowling
- Holiday Parties
- Karaoke
- BBQs or Picnics
- Devotional Activities Offsite
- Live Musical Performances
- Happy Hour
- Other Religious Services
Compare
Villa De Rose Retirement Residence
370 Hellems Ave, Welland, ON L3B0B5
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Review score not available
7.5
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5 reviews
7.5
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5 reviews
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40%
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7.0
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5 reviews
7.0
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5 reviews
5 star
80%
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20%
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3.0
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1 review
3.0
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1 review
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Studio
--Studio
--Studio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
--1 bedroom
--1 bedroom
--2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Reviews
for Villa De Rose Retirement Residence
11 reviews
Write a reviewA Place for Mom has scored Villa De Rose Retirement Residence with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Villa De Rose Retirement Residence has 11 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
3.8
Friendliness
4.1
Care Services
4.0
Staff
Meals & Dining
Activities
3.7
Value for Cost
4.0
A Place for Mom has scored Villa De Rose Retirement Residence with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Villa De Rose Retirement Residence has 11 reviews with an average "overall experience" of 3.9 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-11 of 11 reviews
anonymous - Family/friend
Independent Living
November 20, 2018
Villa de Rose Retirement Residence is a great choice
My mother has been a resident at Villa de Rose for one year. The residence is very clean, bright, and open with a large atrium which is especially great for socializing and activities when the weather is inclement. The dining area is spacious and overlooks a beautiful garden with a gazebo and an outdoor patio.
My mother and I are impressed by the variety of activities available: daily exercise classes, crafts, brain games, Communion services, movies, music, and weekly Happy Hour. Residents are also able to participate in weekly outings such as scenic drives, lunch at a restaurant, and shopping as Villa de Rose has its own van.
The staff are caring and are very accommodating as my mother has dementia. Weekly Housekeeping and three meals per day are provided to all residents and there are nursing staff available 24 hours. As well there is a physician who makes weekly visits to the residents. Residents can also benefit from the onsite hairdresser and visiting foot care nurses. As the needs of the residents change, assisted living packages can be provided by the Villa de Rose staff of PSWs and nurses. Residents can also elect to have services provided by CCAC or a combination of Villa de Rose staff and CCAC .
Mom is very happy in her new home and looks forward to the wide variety of activities and talking with friends.
S Jarvis - Family/friend
Independent Living
October 21, 2018
Villa DeRose is the only place that I know that has a beautiful atrium. Always clean and the staff are very friendly and knowledgeable
Marie Lapointe - Family/friend
Independent Living
October 17, 2018
Villa de Rose is excellent!!
We have been very happy with the service and attention that the staff provide at Villa de Rose. Our family member has received outstanding care from all the staff and administration and we would recommend this residence highly. Our family member has been very content there and we are particularly appreciative of the dedication of all staff members. It is a bright, cheery, welcoming setting with many varied activities, visitors and events to keep residents happy!
anonymous - Family/friend
Independent Living
September 28, 2018
Stay Clear!
Please consider carefully as this home has a SERIOUS BED BUG problem! They are in several units and are not being eradicated sufficiently to prevent them from moving through the home and into other units! The building and units may look nice, clean and updated but it is not all good! Fresh paint and new carpeting will not stop a bed bug infestation. It is too bad because many of the front line staff are amazing, caring and considerate people but many top notch staff have left over the last year or two which is very unfortunate. Keep looking as price is not always the only important factor. Quality of life and Peace of Mind are more important!
Mary Lou Linton - Family/friend
Independent Living
August 28, 2018
My Mom's move to Villa De Rose
I am pleasantly surprised at how happy my Mom living here as I had to move her from another retirement home 2 months ago because of financial reasons. Due to the decrease of [removed] dollars per month I was expecting somewhat a lower quality of service in regard to food and perhaps staff but have found the the exact opposite, am so pleased with the quality of the meals and the staff are amazing. I am also so impressed and thankful at how caring and sincere the staff are with the residents. They have made my Mom feel very welcome. You are proof that retirement living doesn't have to put someone in financial difficulties, you make it affordable and enjoyable.
Response from Villa De Rose Retirement Residence
October 1, 2018
Mary Lou,
Thank you for the kind words and we are delighted to hear that your mom is enjoying her stay.
anonymous - Toured community
Independent Living
February 26, 2018
Property was very welcoming, entrance light and bright with huge atrium. All hallways overlook atrium which is a great and unique feature.
Rooms were bright and have windows to the hall and atrium.
Our contact was pleasant and answered all our questions.
This property will be definitely on our short list.
Response from Villa De Rose Retirement Residence
October 1, 2018
Thank you for your review. We are happy to hear that you enjoyed your tour. If you require anything, please do not hesitate to contact us.
B. Smyth - Family/friend
Independent Living
December 21, 2017
I don't know what we would've done without them!!
We moved Mom into Villa from the hospital 2 years ago, after being told that she was no longer safe in her own home. She had a lovely one bedroom suite. We cannot say enough good things about the staff at this facility or the care provided by same. The staff always treated Mom with courtesy and kindness, which at times must have been challenging. The food was exceptional and the facility was always clean and well kept.
After a hip fracture and a long hospital stay, it was decided by LHIN that Mom would be returned to Villa until placement in a Long Term Care Facility became available. LHIN hired three different agencies to provide all the care that Mom needed and it looked great on paper. Unfortunately, it doesn’t work in the real world. The care that was to be provided by these three agencies was more often than not, less than stellar and at times nonexistent. Fortunately for us the nursing staff at Villa stepped up every time and provided the care whenever the PSW’s from other agencies didn’t show up or didn’t properly care for Mom. When Villa De Rose phoned to see where the employee that was to be getting Mom’s food and taking care of her was, she was told by the agency that the person was at that location, because her GPS showed her there, the Villa De Rose employee went out to the parking lot and found her sitting in her car and suggested that she get upstairs and take care of her patient. We were living in a nightmare and wouldn’t have survived it, had it not been for the staff at Villa De Rose. [Removed], the Clinical Director, was a wonderful source of support and a tremendous advocate in helping to get Mom into a Long Term Care Facility and also assisted in dealing with the three agencies when Mom had issues such as substandard or nonexistent care. [Removed] phoned them every time she received a report from her staff and spoke to the Managers, trying to solve the problem and prevent it from happening again. She always held them accountable. It’s people like this that you want in your corner when you are stuck in a bed for 24 hours a day. We feel blessed that Mom had the staff from Villa De Rose looking after her, especially knowing that what they were doing for us wasn’t in their job description, they did it because they care!!!
If you are looking for an independent living facility, I would highly recommend Villa De Rose. I’m sure you won’t be sorry.
anonymous - Family/friend
Independent Living
October 24, 2017
Make another choice!
From experience the ads are not to be believed. The numbers of satisfaction are not to be believed but just for marketing. Your possessions are not secure even in a locked suite. You cannot be sure that things won't go missing. Although the caring nursing staff and hard working cleaning staff are not to be blamed. Reconsider, not a recommended or preferred property no matter what perks are offered to move in.
anonymous - Toured community
Independent Living
April 9, 2017
Facility is in the middle of beneficial renovations. Both staff and residents were very welcoming.
Response from Villa De Rose Retirement Residence
November 15, 2017
Thank you for your review! Since your review, we have completed our renovations and added our second elevator. If you have not seen the completed renovation, please stop in sometime soon and take a look!
Peggy - Family/friend
Independent Living
December 12, 2015
My husbands care in a respite accomodation.
In the 2 months that I have been involved with this facility I have no bad reviews to make. Thank you. I look forward to my association with them for future months.
Response from Villa De Rose Retirement Residence
November 15, 2017
Thank you for your review. We hope that your husband enjoyed his respite stay with us.
Chalet - Family/friend
Independent Living
October 23, 2015
Safe haven for 2 seniors
Reasonable rates for attractive accommodations. This was the only 2 bedroom available in a large area for such a price point. The 2 residents tell me that the food is quite good and the staff is friendly, competent, and helpful. The only drawback is the fact that there is only one elevator to serve four floors. Since most residents have walkers this makes for line-ups at certain times such as meal time. Otherwise the 4 storey atrium and modern decor makes for very pleasant surroundings. The array of activities seems to be quite good at this time.
Response from Villa De Rose Retirement Residence
November 15, 2017
Thank you for your review. Since your review, we have now installed a second elevator that services all floors. We hope that you come by when you get the chance and see all our completed renovations to our residence!
Viewing 1-11 out of 11 reviews
Neighborhoods around Villa De Rose Retirement Residence
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Frequently Asked Questions about Villa De Rose Retirement Residence
Villa De Rose Retirement Residence offers 1 Bedroom and 2 Bedrooms. Learn more.
Call (289) 820-8606 to reach a resident at Villa De Rose Retirement Residence.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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