About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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The Woodlands by Heritage Retirement Communities

16333 Chagrin Blvd, Shaker Heights, OH 44120

7.0
Review score
22 reviews
Add review
7.0
Review score
22 reviews
5 star
45%
4 star
50%
3 star
5%
2 star
0%
1 star
0%
See all reviews
7.5
Review score
45 reviews
5 facilities
For pricing & availability:
(866) 374-4058
The Woodlands by Heritage Retirement Communities
The Woodlands by Heritage Retirement Communities
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44 Floor plans available
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SW
-
Family/friend
5.0
A Great Place for a Loved One to Be
The memory floor is outstanding and everyone that works there is great. We picked this community, because It was closer to where our brother lives. Better and easier for him, actually. [name removed] the executive director has been more than accommodating to us. He's been kind and unders

About the facility
The Woodlands by Heritage Retirement Communities

Grand, Colonial architecture and classy interiors welcome you home, here at The Woodlands by Heritage Retirement Communities — a community offering assisted living and memory care services in Shaker Heights, Ohio. Our elegant and spacious community features large windows for natural lighting, comfortable furnishings, and wide entryways, which makes it easier for all residents to explore the campus without assistance. Visit with your loved ones in our lounge area, or take your pup for a walk along our outdoor walking paths — we are a pet-friendly community after all!

Community Services and Amenities

At The Woodlands, we encourage all residents to practice their independence and embrace their uniqueness. Prior to move-in, one of our associates will evaluate your current needs, desires, and interests. We then use this information to create a personalized service plan tailored specifically for you. Our assisted living services are available 24 hours a day, seven days a week, and include diabetic, ambulatory, and medication management as well as personalized assistance with daily living activities, like bathing and toileting. Other services, such as regular housekeeping, laundry, and transportation, are also available for added convenience.

Our community also features a memory care neighborhood specifically designed for those with early to late-stage...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Woodlands by Heritage Retirement Communities

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at The Woodlands by Heritage Retirement Communities

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The Woodlands by Heritage Retirement Communities
The Woodlands by Heritage Retirement Communities

16333 Chagrin Blvd, Shaker Heights, OH 44120

The Winfield at Richmond Heights outdoor common area
The Winfield at Richmond Heights

261 Richmond Rd, Richmond Heights, OH 44143

Rose Senior Living at Beachwood aerial view of community
Rose Senior Living at Beachwood

23611 Harvard Rd, Beachwood, OH 44122

7.0
Review score
22 reviews
7.0
Review score
22 reviews
5 star
45%
4 star
50%
3 star
5%
2 star
0%
1 star
0%
9.5
Review score
32 reviews
9.5
Review score
32 reviews
5 star
59%
4 star
25%
3 star
16%
2 star
0%
1 star
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9.2
Review score
57 reviews
9.2
Review score
57 reviews
5 star
63%
4 star
19%
3 star
9%
2 star
2%
1 star
7%
8.9
Review score
16 reviews
8.9
Review score
16 reviews
5 star
44%
4 star
50%
3 star
6%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for The Woodlands by Heritage Retirement Communities

7Review score22 reviews
7.0
Review score
22 reviews
5 star
45%
4 star
50%
3 star
5%
2 star
0%
1 star
0%
Comfort Plus Residential LLC
7.5
Review score45 reviews5 communities
Write a review
A Place for Mom has scored The Woodlands by Heritage Retirement Communities with 7 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Woodlands by Heritage Retirement Communities has 22 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Staff
5.0
Meals & Dining
5.0
Activities
4.3
Value for Cost
4.4
A Place for Mom has scored The Woodlands by Heritage Retirement Communities with 7 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Woodlands by Heritage Retirement Communities has 22 reviews with an average "overall experience" of 4.3 out of 5.
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 22 reviews
Anonymous - Family/friend
Memory Care
February 13, 2024
3.0
Verified Review
Definitely recommended
I would recommend The Woodlands. The staff is great and the food looks great. The only complaint I have is the lack of communication with the transition team getting your loved one moved in and situated.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
3
Value for Cost
5
SW - Family/friend
Assisted Living
March 13, 2023
5.0
Verified Review
A Great Place for a Loved One to Be
The memory floor is outstanding and everyone that works there is great. We picked this community, because It was closer to where our brother lives. Better and easier for him, actually. [name removed] the executive director has been more than accommodating to us. He's been kind and understanding in everything we've ask for.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Toured community
Assisted Living
May 13, 2022
4.0
Verified Review
Community Tour
I thought The Woodlands was nice. The facility was clean. The guy who gave the tour was new though, so he really wasn’t familiar with a lot of things.
Response from The Woodlands by Heritage Retirement Communities
June 8, 2022
Thank you for your review. If you have any further questions, please give us a call. We're always happy to help!
Dee - Family/friend
Assisted Living
February 4, 2022
5.0
Verified Review
Our Respite Stay Experience
I had a very good experience with my mother there at the time. Since then, they have a new director. I reached out to him because we were planning on another stay this year. And he did not get back to me. Finally after a whole week of contacting him every day, somebody else reached out to me and has been helping. Before that with the previous director, I had very good communication from the whole staff there. The facility is very nice, and I like the fact that during the warmer weather, the residents can go outside. They're encouraged to go out on the porch and play music and have sing-alongs. They have very nice outside areas. And my loved one said the food was very good.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
4
James H - Family/friend
Assisted Living
February 8, 2021
5.0
Great Job with communication during Covid-19
Mother moved in December 2019 so she was there during the Covid-19 pandemic. We receive weekly updates from the Executive Director of The Woodlands which I forward to all our relatives. Everyone looks forward to getting these. We appreciate the great communication and care the staff has given to Mother. We feel lucky Mother was in The Woodlands during the Covid-19 crisis. I highly recommend this facility for your loved ones.
Value for Cost
5
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
anonymous - Toured community
Memory Care
September 27, 2019
5.0
Very Clean and nice staff...
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
June 18, 2018
4.0
[Name removed] provided a tour to us after hours. There were happy-seeming residents walking around and sitting outside and in. The facility was the cleanest and most up-to-date of the senior living options we toured. It is a stones throw from the Shaker Heights library, a grocery store, and many other opportunities for community outings. We only wish they accepted Medicaid.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Morris Stevens - Family/friend
Memory Care
January 9, 2018
5.0
The Stevens family and Friends we thank you! Room 313
This is a blessing for our mother just like home. the overall staff is awesome from the front desk to the floor nurses and dining room staff and of course the cooking staff. The overall condition on the floors is kept very clean and in order. The residence look very happy" each time I visit. To the entire staff keep up the awesome work. You never know this might be the place you live at later in life.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
July 12, 2017
3.5
Verified Review
College Dorm Feel
The property itself is nice. They have a nice common area. The building itself is large however the rooms that I saw were small and gives off an impression of a college dorm. The interior of the community was very nice. The location was ok. Depending on what the extra pricing for additional care if needed.it may have put it out of my budget range. When I pushed the subject of add-on charges the response that I got was well it really depends on the level of care. There should be a little more transparency on additional cost in my opinion
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Memory Care
March 16, 2017
4.0
Verified Review
Not the best day!
My tour of The Woodlands was very short because we went at a time when there was no sales people or tour guides, so the staff did what they could. They seemed very nice but they did not follow up. Also, we had already really liked another community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
December 21, 2016
4.5
Verified Review
A Great Facility
Everything is going pretty well for my parent since their move to this community. It is a nice place, and they do a good job with the cleanliness of the facility. The staff is good, they are very caring, loving, and supportive. There are activities offered, and they do encourage the residents to participate. The meals are well balanced, and they do accommodate special diets. I know they are safe and being cared for very well. This is a community I would recommend.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Memory Care
December 13, 2016
5.0
This place is perfect for my Aunt,she and I am happy she is there,the staff are friendly and professional.?? I am very thankful to A Place For Mom for all their help and direction, they made the change much easier.[Removed] help has been a pleasure. I thank [Removed] the first lady I spoke with for her help and friendliness. Thank you all. [Removed]
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
November 28, 2016
4.0
Verified Review
Nice Large Community!!
The Woodlands of Shaker Heights is nice community with friendly staff. The place is nice and seems to be kept up very well. The place just did not have the level of care my husband needed, they went straight from assisted living into the memory care unit. Is a great community, just not what we needed at the moment.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
September 9, 2016
4.0
Ebony was wonderful. The corporate concept is very much in line with the way we think elder care should be administered.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Kim N - Family/friend
Memory Care
February 11, 2016
5.0
Verified Review
Love it
Our family is very happy with The Woodlands. The staff is very caring and friendly. I have walked in unannounced and they were assisting my mother and they were kind and gentle with her and didn't know that I was there. There are plenty of activities and the small quaint environment is wonderful. The meals are also nice but more importantly, the staff is very caring and the facility is very clean and modern.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Dee Spearman - Toured community
Memory Care
January 12, 2016
4.5
Verified Review
What a lovely place for my mom! I feel comfortable that she is in good, professional and friendly hands!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
August 12, 2015
4.0
A pleasant building, nice location by the Shaker Heights Library and Senior Center.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Dave - Toured community
Memory Care
February 11, 2015
4.0
My experience with 'The Woodlands'
I chose 'The Woodlands of Shaker Heights' for my mother because its located in an area familiar to her, and I liked the smaller home-like atmosphere of the residence. I was correct and mom adjusted in a matter of a couple of months, which was no small accomplishment. The staff and attendants are very hospitable and accommodating. However, after one month they 're-assessed' her needs and raised the monthly rate. Thirty days after that they attempted to raise the rate again. It appears that I'm going to have to keep a close watch on their rate hikes in the future. Other than that, I am happy with the service that my mother is receiving.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
January 15, 2015
4.0
friendly staff; warm,cozy environment. residents appeared to be active.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Darlene - Family/friend
Memory Care
September 23, 2013
4.0
Verified Review
KUDOS *** HATS OFF!!
I WAS 3 DAYS BEFORE MY DAD WAS TO BE REMOVED FROM A REHAB .... TOO EITHER "ASSISTED LIVING vs A NURSING HOME. "A PLACE FOR MOM" JUMP RIGHT IN, BY IT BEING A HOLIDAY WEEK-END, HE WAS PLACE IN 4 DAY. THIS LOCATION IN WITHIN 4 MILES OF MY STEP-MOM!! THIS WAS A BLESSING!! YOU GUYS WERE THERE TO HELP SAVE THE DAY/MONEY!! THE WOODLANDS OF SHAKER HEIGHTS WORKED DILIGENTLY, ALSO!!
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 22 reviews

Amenities
at The Woodlands by Heritage Retirement Communities

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Low / No Sodium
  • Guest Meals
  • Professional Chef
  • Restaurant Style Dining
  • Room Service

Room Amenities

  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Beauty Salon
  • Outdoor Common Areas
  • Meeting Room
  • TV Lounge
  • Indoor Common Areas

Recreational areas

  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Activities Off-site
  • Live Musical Performances
  • BBQs or Picnics
  • Day Trips and Outings
  • Protestant Services
  • Intergenerational Programs
  • Other Religious Services
  • Devotional Activities On-Site
  • Activities On-site
  • Birthday Parties
  • Trivia Games
  • Devotional Activities Offsite
  • Holiday Parties
  • Catholic Services

Neighborhoods
around The Woodlands by Heritage Retirement Communities

See what the neighborhood has to offer and what’s nearby:
The Woodlands by Heritage Retirement Communities in google map

Frequently Asked Questions
about The Woodlands by Heritage Retirement Communities

The Woodlands by Heritage Retirement Communities offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored The Woodlands by Heritage Retirement Communities 7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (330) 846-1499 to reach a resident at The Woodlands by Heritage Retirement Communities.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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