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VERIFIED PARTNER

Brookdale Dogwood Creek

8199 Poplar Avenue, Germantown, TN 38138

6.7
Review score
50 reviews
Add review
6.7
Review score
50 reviews
5 star
42%
4 star
22%
3 star
24%
2 star
4%
1 star
8%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Dogwood Creek
Brookdale Dogwood Creek community exterior
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Brookdale Dogwood Creek in google map

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Sandra
-
Family/friend
4.0
Overall pleased and would recommend.
I live out of state, but my sister and brother both live in Memphis and visit our mom frequently. There have been several issues that have come up, but they have now been resolved. I am pleased that my mom has gained weight and talks much clearer when I am on the phone with her.

About the facility
Brookdale Dogwood Creek

Find the perfect blend of comfort and convenience when you choose to reside at Brookdale Dogwood Creek. Here, residents have access to assisted living services, memory care, and independent living, all under one roof. With multiple levels of personalized care on-site, it’s easier than ever to reside near your loved one who may have different care needs. In addition to individualized care, residents can look forward to assistance with housekeeping, meal preparation, and home maintenance.

Residents in the early, middle, or late stages of dementia can find support through Brookdale’s ability to provide tailored and dynamic care. The caregivers are trained to help with medication management as well as activities of daily living like bathing and grooming, and can coordinate services with outside health care providers, if needed.Is safety a concern? You can rest assured that staff is available 24 hours a day, seven days a week to be alerted to an emergency, and an alert system is used throughout the community, too.

When you live at Brookdale Dogwood Creek, staff members will work with you directly to meet your daily needs. Some luxurious, on-site amenities that residents can look forward to include an indoor saltwater pool, a fitness center, a...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Brookdale Dogwood Creek

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Dogwood Creek

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Brookdale Dogwood Creek community exterior
Brookdale Dogwood Creek

8199 Poplar Avenue, Germantown, TN 38138

Great Southern Senior Living
Great Southern Senior Living

1869 Pisgah Rd, Cordova, TN 38016

The Gardens of Germantown community entrance
The Gardens of Germantown

3179 Professional Plaza Drive, Germantown, TN 38138

Heritage at Irene Woods outdoor common area
Heritage at Irene Woods

4580 Forest Hill Irene Rd, Memphis, TN 38125

6.7
Review score
50 reviews
6.7
Review score
50 reviews
5 star
42%
4 star
22%
3 star
24%
2 star
4%
1 star
8%
10
Review score
10 reviews
10
Review score
10 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.3
Review score
42 reviews
9.3
Review score
42 reviews
5 star
61%
4 star
17%
3 star
7%
2 star
5%
1 star
10%
9.2
Review score
11 reviews
9.2
Review score
11 reviews
5 star
82%
4 star
18%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Fee Discount

Reduces entrance fees required upon move in

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Brookdale Dogwood Creek

6.7Review score50 reviews
6.7
Review score
50 reviews
5 star
42%
4 star
22%
3 star
24%
2 star
4%
1 star
8%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Dogwood Creek with 6.7 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Dogwood Creek has 50 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.9
Friendliness
4.0
Care Services
3.7
Staff
3.3
Meals & Dining
2.7
Activities
3.7
Value for Cost
3.5
A Place for Mom has scored Brookdale Dogwood Creek with 6.7 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Dogwood Creek has 50 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 50 reviews
Sandra - Family/friend
Assisted Living
December 12, 2023
4.0
Verified Review
Overall pleased and would recommend.
I live out of state, but my sister and brother both live in Memphis and visit our mom frequently. There have been several issues that have come up, but they have now been resolved. I am pleased that my mom has gained weight and talks much clearer when I am on the phone with her.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
August 29, 2023
3.0
Verified Review
Brookdale Dogwood Creek review
When my Mother first moved in things were fine. Within a few months she had many items stolen. The quality of the food was awful. Served cold most of the time. The residents wouldn't eat much. The assistants were rude and talked to the residents rudely. My mother was in the memory care. I actually found her laying on her bed with no sheets or a blanket. She was freezing. I witnessed her asking for water and was turned down. I moved her immediately
Cleanliness
3
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
1
Activities
3
Value for Cost
2
Response from Brookdale Dogwood Creek
August 30, 2023
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
ES - Family/friend
Independent Living
June 28, 2023
4.0
Verified Review
Ask lots of questions. Get fine points in writing. Ask for a deal. Staff shortages are really killing the quality of service in my opinion. That may be an issue nationally as well as locally. Our dining room experience has been subpar and a disappointment since moving in. The facility is at the age where things like carpeting and painting need to be updated. The common areas especially are worn and it has been a struggle to get corporate to make these improvements. The staff is very wonderful though and I know my mom is safe and well cared for when I can't be there.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
3
Laura - Family/friend
Memory Care
May 19, 2023
1.0
Verified Review
I would not recommend Brookdale Dogwood Creek
My mother was a resident at Brookdale for 10 days in [date removed]. We left because of their incompetent care. They two were understaffed. The management was unresponsive to my requests to address the situation. Although they had fancy marketing materials, the actual care they provided was horrible. The facility was nice did not smell and was well maintained. They were understaffed unprofessional and leadership was unresponsive.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Brookdale Dogwood Creek
May 26, 2023
We take your comments seriously and appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
Anonymous - Family/friend
Memory Care
May 2, 2023
1.0
Verified Review
Think Twice
My loved one was a resident at Brookdale Dogwood Creek. Our experience at this facility was not a good one. They are not the best place for Memory Care. I would not recommend this facility to family and friends.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Brookdale Dogwood Creek
May 2, 2023
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.
John - Family/friend
Assisted Living
April 13, 2023
4.0
Verified Review
Review for Brookdale Dogwood Creek
I am overall pleased with minor disappointments. Communication has been good. Good care: yes considering how difficult Mom can be. I would recommend this community to other families.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
anonymous - Toured community
Memory Care
October 10, 2022
4.0
Verified Review
tour review
Our family had an in person tour and it was a very nice tour experience, they staff were very friendly and it that would of been the only community choice we would of had no problem moving our loved one in
Meredith J - Toured community
Memory Care
June 6, 2022
5.0
Verified Review
Tour of Brookdale
I toured Brookdale Dogwood Creek and it was a beautiful facility. The rooms were spacious, the staff seemed friendly, and the community was very clean. They had more activities than other communities. We ultimately chose another community because my mother-in-law didn't qualify for Brookdale after her assessment. The level of care she needed was too far advanced for what they had to offer.
anonymous - Toured community
Assisted Living
March 25, 2022
5.0
Verified Review
Community Tour
We had a very nice tour at Brookdale Dogwood Creek, but it was very expensive. And they also had a one-time initial fee to move in that was extremely expensive.
anonymous - Toured community
Independent Living
February 15, 2022
3.0
Verified Review
My tour review
I felt like the community was too strict. Just not what I was looking for for my loved one. I needed a more open community for my loved one.
Response from Brookdale Dogwood Creek
March 1, 2022
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will share your feedback with our management team.
Anonymous - Family/friend
Memory Care
February 9, 2022
4.0
Verified Review
They Need to Give More Bang for Their Buck
My loved one was at another community and received better care at the previous care community. I wish they did more activities for the memory care residents. I was told by the representative in the beginning that my loved one would be able to have therapy in the pool and this hasn't happened.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
Dawn - Family/friend
Independent Living
February 7, 2022
3.0
Verified Review
Cleanliness
4
Friendliness
4
Meals & Dining
0.5
Activities
1
Value for Cost
2
Response from Brookdale Dogwood Creek
February 11, 2022
We regret that we were unable to meet all of your expectations. If you would like to discuss your concerns in greater detail, we encourage you to call our Brookdale Resident and Family Connection team.
anonymous - Toured community
Memory Care
February 3, 2022
5.0
Verified Review
Tour of Brookdale
We had a great tour with Brookdale Dogwood Creek. It was in our top 3 choices for sure but ended up being a little pricier than we were looking for. It seemed like a really nice facility.
Anonymous - Toured community
Assisted Living
December 16, 2021
4.0
Verified Review
My Review of Brookdale Dogwood Creek
Good tour, seemed to be better equipped to care for my loved one.
anonymous - Family/friend
Memory Care
December 1, 2021
3.0
Verified Review
Our Tour Experience
The facility was very nice. However, I didn’t like a couple of things about it. 1) The different sections (independent living, assisted living, memory care) were very closed off, almost like a firewall between them due to Covid. And that made each section feel too small. 2) When they were showing us around the facility, one of the residents was very confused and stopped our tour guide to ask for help with directions. And the woman showing us around was very dismissive to the resident, which was a a red flag. She was more interested in selling us than in helping the existing residents.
Response from Brookdale Dogwood Creek
December 3, 2021
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
anonymous - Toured community
Assisted Living
October 20, 2021
4.0
Verified Review
Our tour experience
Our family had an in person tour and it was not a bad tour at all it was a good experience.
Angie - Toured community
Memory Care
September 29, 2021
3.0
Verified Review
My Review of Brookdale Dogwood Creek
This had a nursing home feel, but was a nice community.
Response from Brookdale Dogwood Creek
October 6, 2021
We deeply regret that we were unable to meet all of your expectations. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.
anonymous - Toured community
Memory Care
June 30, 2021
3.0
Verified Review
My review of Brookdale Dogwood Creek (Brookdale)
Our family was able to have an in person tour, and it was okay there were still a lot of restrictions so we did not get to see everything they had to offer.
Anonymous - Family/friend
Independent Living
May 24, 2021
4.0
Verified Review
Brookdale is an Excellent Choice if You're Looking for a Place for Your Parents in the Later Stages of Their Life
Our major issues has been housekeeping. I believe they are understaffed at Brookdale. The lady that comes in my loved one's room isn't really clean. We would like to have the bathroom cleaned, change the linens, and vacuum the floors. This is all within the guidelines and we aren't expecting anything additional. The staff has been friendly and helpful. They are well trained. The staff are responsive and react within an hour if something needs fixed. They have a good schedule of activities. You could stay busy with all the activities they have to offer.
Cleanliness
1
Friendliness
5
Staff
5
Meals & Dining
4
Value for Cost
4
Susan - Toured community
Assisted Living
April 2, 2021
3.0
Verified Review
Review of Brookdale Dogwood Creek
This was more formal and more expensive than we liked.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Response from Brookdale Dogwood Creek
April 7, 2021
We deeply regret that we were unable to meet all of your expectations. We want to thank you for taking the time to visit and for providing feedback.
Viewing 1-20 out of 50 reviews

Amenities
at Brookdale Dogwood Creek

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Anytime Dining
  • Restaurant Style Dining
  • Kosher
  • Professional Chef
  • Guest Meals
  • Low / No Sodium
  • Meals Provided
  • Vegetarian
  • Room Service

Room Amenities

  • Kitchenette
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Transportation at Cost
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • Beauty Salon
  • Computer or Media Center
  • Outside Patio
  • Indoor Common Areas
  • Central Fireplace
  • Meeting Room
  • Library

Recreational areas

  • Swimming Pool
  • Fitness Center
  • Billiards Lounge
  • Arts and Crafts Center
  • Movie or Theater Room
  • Golf Course or Putting Green
  • Raised Garden Beds
  • Jacuzzi
  • Ballroom
  • Game Room
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Activities

  • Happy Hour
  • Day Trips and Outings
  • BBQs or Picnics
  • Tai Chi
  • Live Well Programs
  • Brain fitness / Dakim
  • Live Musical Performances
  • Activities Off-site
  • Yoga / Chair Yoga
  • Water Aerobics
  • Dances
  • Wii Bowling
  • Devotional Activities Offsite
  • Holiday Parties
  • Trivia Games
  • Birthday Parties
  • Art Classes
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Gardening Club
  • Activities On-site
  • Community Service Programs
  • Wine Tasting

Neighborhoods
around Brookdale Dogwood Creek

See what the neighborhood has to offer and what’s nearby:
Brookdale Dogwood Creek in google map

Frequently Asked Questions
about Brookdale Dogwood Creek

Brookdale Dogwood Creek offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Dogwood Creek 6.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (901) 313-0303 to reach a resident at Brookdale Dogwood Creek.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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