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The Phoenix at Dunwoody

4484 North Shallowford Road, Dunwoody, GA 30338

5.3
Review score
32 reviews
Add review
5.3
Review score
32 reviews
5 star
28%
4 star
45%
3 star
9%
2 star
9%
1 star
9%
See all reviews
8.2
Review score
1032 reviews
54 facilities
For more information about senior living options:
(866) 374-4058
The Phoenix at Dunwoody
The Phoenix at Dunwoody
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Anonymous
-
Family/friend
4.0
Overall except last couple of weeks 4+ My Mothers backside at the coccyx began to have skin breakdown and I think she became dehydrated. Individually each caregiver listened to my concerns but I don't think my suggestions were taken . The faculty as a whole was good. They hurriedly sen

About the facility
The Phoenix at Dunwoody

The Phoenix at Dunwoody is Dunwoody’s premier senior living community, offering assisted living and memory care services in a single, timelessly designed home. Whether you’re seeking long-term care or a short-term stay, The Phoenix promises a dedicated group of caregivers committed to providing the very best service to residents and their families.

The Phoenix at Dunwoody Amenities and Services

With bathing, dressing, and medication management being just a few convenient services residents receive, The Phoenix is here to lend a helping hand any way they can. In addition to on-site therapy and healthcare, their caring staff also provide assistance with things like maintenance and housekeeping services so your time is truly your own.

Exclusive programs set The Phoenix apart from the rest. Their exclusive dining experience provides irresistible, chef-prepared meals every single day. Their culinary team serves unique cuisine for residents to enjoy any time of the day, whether that be in the distinguished restaurant-style dining area or via room service.

By practicing person-centered care, the community encourages residents to engage with life at their own pace. Participate in a range of social, engaging activities and events across the community, or simply enjoy a meaningful conversation in one of their comfortable outdoor living...

Read more

Senior living options offered

Assisted Living

Memory Care

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The Phoenix at Dunwoody
The Phoenix at Dunwoody

4484 North Shallowford Road, Dunwoody, GA 30338

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Atria Park of Tucker

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Inspired Living at Alpharetta aerial community view
Inspired Living at Alpharetta

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Sunrise of Huntcliff II
Sunrise of Huntcliff II

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5.3
Review score
32 reviews
5.3
Review score
32 reviews
5 star
28%
4 star
45%
3 star
9%
2 star
9%
1 star
9%
9.8
Review score
69 reviews
9.8
Review score
69 reviews
5 star
60%
4 star
25%
3 star
12%
2 star
3%
1 star
0%
9.5
Review score
17 reviews
9.5
Review score
17 reviews
5 star
76%
4 star
18%
3 star
0%
2 star
0%
1 star
6%
9.5
Review score
40 reviews
9.5
Review score
40 reviews
5 star
59%
4 star
23%
3 star
8%
2 star
5%
1 star
5%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for The Phoenix at Dunwoody

5.3Review score32 reviews
5.3
Review score
32 reviews
5 star
28%
4 star
45%
3 star
9%
2 star
9%
1 star
9%
Phoenix Senior Living
8.2
Review score1032 reviews54 communities
Write a review
A Place for Mom has scored The Phoenix at Dunwoody with 5.3 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Phoenix at Dunwoody has 32 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.9
Friendliness
4.0
Care Services
3.6
Staff
3.4
Meals & Dining
3.3
Activities
3.8
Value for Cost
3.8
A Place for Mom has scored The Phoenix at Dunwoody with 5.3 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Phoenix at Dunwoody has 32 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Phoenix Senior Living
8.2
Review score1032 reviews54 communities
Logo for Phoenix Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 32 reviews
Anonymous - Family/friend
Assisted Living
January 3, 2024
2.0
Verified Review
If your love one needs a lot of assistance look elsewhere. If they are independent, they should be okay.
They are not trained properly. I had items stolen. They did not assist you hen help was needed at night or after hours. Money was wasted on a call button that they never answered. Get to know everyone who is involved in your love one's heath care, make sure they write a care plan and check your expenses. Ask questions about staff training and education. If your love one needs a lot of assistance look elsewhere. If they are independent, they should be okay. The amount of money paid did not equal the services rendered.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
3
Value for Cost
1
Anonymous - Family/friend
Memory Care
November 17, 2023
1.0
Verified Review
Not recommended
My loved one was previously a resident at The Phoenix at Dunwoody and our overall experience with this facility was terrible. I do not feel like the the salesperson that we worked with was truthful with us. In fact, I think the salesperson was intentionally hiding information. Again, not a good experience. I would not recommend The Phoenix at Dunwoody to others.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
2
Meals & Dining
2
Activities
3
Value for Cost
3
Response from The Phoenix at Dunwoody
December 1, 2023
Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Anonymous - Family/friend
Assisted Living
September 7, 2022
4.0
Verified Review
Overall except last couple of weeks 4+ My Mothers backside at the coccyx began to have skin breakdown and I think she became dehydrated. Individually each caregiver listened to my concerns but I don't think my suggestions were taken . The faculty as a whole was good. They hurriedly sent my Mother to St Joseph one evening where the skin breakdown escalated and she began to fail rapidly; my opinion The manager in charge gets a 5. I don't want to hurt his position or his job. I feel he did his best to try.
Cleanliness
5
Friendliness
5
Care Services
3.5
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Response from The Phoenix at Dunwoody
September 14, 2022
Thank you for your feedback. We would like to learn more about your experience. If you would send us your contact info to info@phoenixsrliving.com a member of our regional team will contact you.
T C - Family/friend
Assisted Living
January 14, 2022
3.0
Verified Review
Okay Community, Needs Improvement
I would recommend you look elsewhere. The staff is very friendly and accommodating; however, some of the services offered didn't meet up to the standards expected. There could be a new cook due to the taste and food choices offered. There has been several staff members that have left.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
3
Meals & Dining
2
Activities
3
Value for Cost
3
Response from The Phoenix at Dunwoody
August 27, 2022
T C, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (470) 504-1100 to discuss this further.
Susan - Family/friend
Assisted Living
October 14, 2021
4.0
Verified Review
They work hard to make a difficult process easier.
We've had a very positive experience. One of the only issues we've had was during the application process, some things weren't explained very well. We did some of the medical stuff ahead of time so it wouldn't be happening all at once. Then we had to do it all over again because it wasn't explained that it would have to be done within a certain amount of time. So the admissions and medical process was kind of complicated and cumbersome. But since we've been there and have been visiting, they've been very patient, gracious, and helpful in answering our questions. One of the best parts of the community is the staff. They go above and beyond on a very routine basis. They really work with us to allow our loved ones with different needs to stay in the same apartment. One of our loved ones has Alzheimer's and is really afraid to leave her room, but they have tried on numerous occasions to help her feel safe, and they encourage her to come out. I really appreciate the personal effort they make to help our loved ones get acclimated to their new environment. There have just been so many positive things we regularly see and experience here. I've tried the food several times and really enjoyed it. It's very good. They have a really good list of activities, and there are things to do like puzzles, TV, games, etc. if you don't want the more organized activities. Overall the value is good. My only complaint there is the cost to administer medications is high. But I would recommend them to anybody. I feel very safe having my loved ones here knowing that their wellbeing is protected.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4.5
Value for Cost
4
Response from The Phoenix at Dunwoody
October 15, 2021
Thank you very much for the kinds words, Susan! We appreciate it!
anonymous - Toured community
Memory Care
June 18, 2021
5.0
[name removed] has been extremely helpful and insightful! I like the facility for my mother, especially the studio with balcony.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Phoenix at Dunwoody
June 21, 2021
Thank you for the review! We're happy to hear that you like what you saw!
Ben - Family/friend
Memory Care
December 3, 2020
5.0
Verified Review
Great People, Great Bang for Your Buck, and Great Caring Staff
The care they provide is wonderful. The care level they can provide is limited. For Example they aren't able to draw blood on premises and certain other medical assistance. I would highly recommend this community, though. The food is excellent. The staff is very attentive. They are very responsive to the families with their questions or concerns.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
3
Activities
5
Response from The Phoenix at Dunwoody
December 12, 2020
Thank you so much for taking the time to share your feedback.
anonymous - Family/friend
Memory Care
November 4, 2020
4.0
Verified Review
Review of The Phoenix at Dunwoody
Managed well. They have really ben on top of the pandemic situation... good enforcement of rules and regulations and have kept the facility very safe. Wonderful staff. Recently did a total remodel. Very nice.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from The Phoenix at Dunwoody
November 12, 2020
We appreciate you taking the time to leave us your feedback. We are quite proud of our team at The Phoenix at Dunwoody! We will make sure to pass this positive feedback along.
Ehcole - Family/friend
Memory Care
August 26, 2020
5.0
Positive experience with high functioning memory care resident
My aunt has been at The Phoenix at Dunwoody for 2 years in the memory care unit. She is high functioning and they have made necessary adjustments to incorporate her in the outings with the assisted living residents when these outings were possible prior to Covid 19. While other senior communities have experienced positve Covid cases, this location has maintained high standards and the residents have stayed safe with no cases. No senior community is 100% perfect 100% of the time. But having experienced many years of at-home caregivers prior to her time at The Phoenix at Dunwoody, I can honestly say this is THOUSANDS of times better.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Phoenix at Dunwoody
November 12, 2020
Thank you so very much for taking the time to leave us your feedback.
Darrell Bailey - Family/friend
Memory Care
March 24, 2020
1.0
Do not do it
This place is the worst place to put a loved one in The staff is very unprofessional My mom had her wedding band and wedding ring stolen off her finger while she was in mental care there and [name removed] the executive director has done nothing about it The staff also refused my mom's friends and church members visitation with her She was not fed or cared for properly Do not use this facility all they care about is your money Go somewhere else or you will be very sorry
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Don - Family/friend
Memory Care
November 24, 2019
5.0
Small community, caring staff
We are so thankful for Phoenix and the care they put into taking care of our loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Phoenix at Dunwoody
January 17, 2020
Thank you kindly for sharing your experience.
anonymous - Family/friend
Memory Care
November 18, 2019
0.5
Very disappointed
Very unprofessional ando extremely high turnover. This facility has gone through 3 directors in the last year and a half. [Name removed] who is in charge of memory care is the most unprofessional, unkind and uneducated person there and he is leading the team. My loved one had many of her belongings go missing and nobody seems to know what happen and nobody seems to care. When you ask the staff questions they mostly respond with " I don't know, I am new here". I feel very badly for the residents in memory care and I truly believe that Phoenix only cares about the person paying the bill.
Cleanliness
2.5
Friendliness
0.5
Value for Cost
3
Care Services
0.5
Activities
0.5
Response from The Phoenix at Dunwoody
January 17, 2020
Phoenix Senior Living takes great pride in the excellence in care and services we provide our residents and their families throughout the Southeast. We are sorry to hear your comments and disappointed that you have not contacted us directly to discuss your concerns. As a provider of choice, that has been nominated for two consecutive years as a great place to work, the experiences you share are not consistent with what our families and associates share with us. It is also important to us that our Customer Feedback process, which is managed by a third party, consistently indicates high levels of satisfaction from our customers. We invite you to speak with our Executive Director to discuss your concerns.
Melissa78 - Family/friend
Memory Care
September 11, 2019
5.0
Newly Renovated and Care staff is the BEST
This property has gone through some really great renovations and even added some new management. We toured here months ago and then again recently and the updates are really good! Everything looks nice and the staff is always engaging. They take care of the residents like family. I guess thats a great benefit of being a smaller community. Staff and nurse are so knowledgeable and caring with my Dad. He was super picky with food at the last community and now he never complains. They are always understanding and give him lots of healthy and tasty choices. We are so glad we found Phoenix.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Phoenix at Dunwoody
September 11, 2019
We are honored you chose The Phoenix at Dunwoody to care for your dad! Thank you for trusting us and allowing us to be part of his family. We are very proud of our team at The Phoenix at Dunwoody! We truly understand that, when it comes to your loved one everything matters. And it matters to us. Many thanks for taking the time to write a review.
anonymous - Toured community
Memory Care
August 1, 2019
5.0
Verified Review
I Chose to Live Here
I toured this community and ultimately ended up choosing this place. The Executive Director and his staff was excellent in making me feel at home. The sales gal was extremely helpful and never said anything negative about anyone else that I was touring, which really says a lot about someone. The Wellness Director was extremely knowledgeable. I saw first hand how he handled residents, especially in the Alzheimer's care unit. The care staff was so welcoming and helpful. Even the maintenance man was detailed when we moved in. Even down to the light bulbs being the same color. I'm not sure what it looked like before, but the renovations they have done really made it feel like a home.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
3.5
Response from The Phoenix at Dunwoody
September 11, 2019
WOW! What truly nice compliments! This means so much as we try to pay attention to every little detail because it all matters. We are thrilled you have had such a great experience at The Phoenix at Dunwoody! We are humbly honored and lucky to be an employer of choice! Because of this we are able to source and retain very qualified and loving associates at every level. We will make sure Nick, Katie, Chris and Isiaka all know about your great experience!
anonymous - Toured community
Memory Care
April 13, 2019
2.0
Older property, under renovations / limiting common areas access. Definitely would not consider move in , until upgrades are completed
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
L. Rirnland - Toured community
Memory Care
May 8, 2018
4.0
Verified Review
Review of The Phoenix At Dunwoody
We were looking for a place for our mom that would provide needed care for daily living activities, as she has bad arthritis. She also wanted a community that was intellectually and socially stimulating. In the end, we chose another community that offered a larger community, a larger room with a kitchenette, and one closer to her many doctors. [name removed] and the staff seem outstanding!
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
February 13, 2018
3.0
Did not like the location and the rooms are too small.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
February 8, 2018
3.0
Did not like the locTion
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Patrice Stark - Toured community
Memory Care
October 17, 2017
4.0
Verified Review
Review of The Phoenix at Dunwoody - Dunwoody, GA
[removed] was our sales representative and she was wonderful. Friendly, professional, answered all our questions, not pushy. The residents we spoke to about the facility were satisfied with their living conditions. The studio we toured was spacious, nice. The location was quiet. It was nice to meet the director. My only negative is the common areas seemed a little drab, could use more color.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
September 20, 2017
4.0
[Removed] was wonderful and answered all of my questions. My Mom needs a step up from her independent living facility and The Phoenix at Dunwoody was a good fit. The price was in my budget and the residents that I spoke with were satisfied with their experience. The studio that I looked at was large and spacious. Definitely a good touring experience.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 32 reviews

Amenities
at The Phoenix at Dunwoody

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care

Meals & Dining

  • Low / No Sodium
  • Guest Meals
  • Special Dining Programs
  • Vegetarian
  • No Sugar
  • Professional Chef
  • Meals Provided
  • Restaurant Style Dining
  • Room Service

Room Amenities

  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro
  • Bar or Pub

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Butterfly garden / Hummingbird garden
  • Library
  • Beauty Salon
  • Computer or Media Center
  • Central Fireplace
  • Meeting Room
  • Outside Patio
  • Barber Shop
  • Indoor Common Areas
  • Outdoor Common Areas

Recreational areas

  • Game Room
  • Movie or Theater Room
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English
  • French
  • Spanish

Activities

  • Intergenerational Programs
  • Brain fitness / Dakim
  • Activities Off-site
  • Educational Speakers / Life Long Learning
  • Live Well Programs
  • Trivia Games
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Wii Bowling
  • Happy Hour
  • Birthday Parties
  • Community Service Programs
  • Reminiscence Programs
  • Art Classes
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Tai Chi
  • Stretching Classes
  • Cooking Classes
  • Visiting Rabbi
  • BBQs or Picnics
  • Activities On-site
  • Devotional Activities Offsite
  • Gardening Club
  • Day Trips and Outings
  • Protestant Services
  • Pet-focused Programs
  • Karaoke
  • Wine Tasting
  • Holiday Parties
  • Live Dance or Theater Performances

Neighborhoods
around The Phoenix at Dunwoody

See what the neighborhood has to offer and what’s nearby:
The Phoenix at Dunwoody in google map

Frequently Asked Questions
about The Phoenix at Dunwoody

The Phoenix at Dunwoody offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored The Phoenix at Dunwoody 5.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (770) 350-2393 to reach a resident at The Phoenix at Dunwoody.

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3%
Studio, Semi-Private
For over 40 years we have been setting the standard in Senior Living. Our commitment to family values such as integrity, reliability, and excellence is more than just a business philosophy- it's a tradition. At Plantation South of Dunwoody we offer a choice of lifestyles based upon individual...
Photo of Vernon Springs Senior Living

Vernon Springs Senior Living

690 Mount Vernon Hwy NE, Atlanta, GA 30328
Starting at $X,XXX+ monthly
5 star
42%
4 star
23%
3 star
23%
2 star
8%
1 star
4%
Studio, 1bd, Semi-Private
At Vernon Springs Senior Living, we have elevated senior living to a new level of luxury and style in a distinctive community. We area a family owned and operated facility. Our family has been in the senior care business for over 25+ years. We care about you and your family. We too are mothers...
Photo of Brighton Gardens of Dunwoody

Brighton Gardens of Dunwoody

1240 Ashford Center Parkway, Atlanta, GA 30338
Starting at $X,XXX+ monthly
9.0
Review score
55 reviews
9.0
Review score
55 reviews
5 star
56%
4 star
27%
3 star
13%
2 star
2%
1 star
2%
Studio, 1bd, Semi-Private
Brighton Gardens provides assisted living in an apartment-style setting that offers the simple pleasures - nutritious food, comfortable surroundings, and the support of a warm, caring and competent staff. A separate Special Care Center for residents with Alzheimer's or other memory related...
Somerby Sandy Springs community exterior

Somerby Sandy Springs

25 Glenlake Pkwy NE, Sandy Springs, GA 30328
Starting at $X,XXX+ monthly
8.6
Review score
37 reviews
8.6
Review score
37 reviews
5 star
70%
4 star
19%
3 star
3%
2 star
5%
1 star
3%
Studio, 1bd, 2bd
So convenient to the perimeter of Atlanta, our community of Somerby Sandy Springs is a real gem offering Independent Living, Assisted Living and Memory Care living and care options on one campus. Situated on a full six acres, it’s tucked away from the hustle and bustle yet is easy for family...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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