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Sterling Place

22800 Civic Center Drive, Southfield, MI 48033

7.5
Review score
78 reviews
Add review
7.5
Review score
78 reviews
5 star
27%
4 star
39%
3 star
26%
2 star
5%
1 star
3%
See all reviews
7.9
Review score
358 reviews
15 facilities
For more information about senior living options:
(866) 374-4058
Sterling Place
Sterling Place
1111 Photos available
44 Floor plans available
Sterling Place in google map
street view of Sterling Place

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Wanda
-
Family/friend
5.0
Review for Sterling Place
I actually was acting telling a good friend about it yesterday, how it's a nice place. It is very clean, very nice, the staff is nice and there is a pleasant atmosphere.They do a lot of activities there. They are doing some remodeling, so it's looking good. Also, they do wellness checks wh

About the facility
Sterling Place

Live an enriching and vibrant lifestyle at Holiday Sterling Place. This charming Holiday Retirement community is located in a quaint neighborhood only 25 minutes from Detroit and features spacious, accessible common areas filled with natural light. At Holiday Sterling Place, residents can enjoy chef-prepared meals, convenient independent living services, and stimulating activities every day. This community also features many entertaining amenities and a variety of spacious, pet-friendly one- and two-bedroom apartment options. To help ensure everyone’s safety, trained associates offer 24-hour emergency response services. For those who may require a higher level of care, custom-tailored health and personal care options are available through a third-party provider for an additional fee.

Great Place to Work Institute has honored Holiday Sterling Place with certification as a Great Place to Work® for their 2022-2023 awards. Live better, age more successfully, and stay independent longer at Holiday Sterling Place!

Related Links:

Your Complete Guide to Independent Living

Foods to Help Seniors Sleep

How to Choose an Independent Living Community to Call Home

Senior living options offered

Independent Living

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7.5
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42%
4 star
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3 star
13%
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9.1
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71 reviews
5 star
47%
4 star
42%
3 star
7%
2 star
4%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Independent Living

Care types offered

1

Independent Living

Reviews

for Sterling Place

7.5Review score78 reviews
7.5
Review score
78 reviews
5 star
27%
4 star
39%
3 star
26%
2 star
5%
1 star
3%
WellQuest Living
7.9
Review score358 reviews15 communities
Write a review
A Place for Mom has scored Sterling Place with 7.5 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Sterling Place has 78 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.9
Friendliness
3.9
Care Services
3.8
Staff
4.0
Meals & Dining
3.8
Activities
3.7
Value for Cost
3.8
A Place for Mom has scored Sterling Place with 7.5 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Sterling Place has 78 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
WellQuest Living
7.9
Review score358 reviews15 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 78 reviews
Anonymous - Family/friend
Independent Living
March 12, 2024
3.0
Verified Review
Sterling Place
Well it's ownership changed hands, so they do things a little different than at first. It's not assisted living for seniors anymore. It's just straight senior citizen living. Now my dad needs to be back at home to have around the clock supervision. So we're in the process of moving him back to his house. My dad finally started being ok with being there but he was mad at first he didn't want to be there! Now we're trying to get him out of there and it's hard.
Wanda - Family/friend
Independent Living
February 20, 2024
5.0
Verified Review
Review for Sterling Place
I actually was acting telling a good friend about it yesterday, how it's a nice place. It is very clean, very nice, the staff is nice and there is a pleasant atmosphere.They do a lot of activities there. They are doing some remodeling, so it's looking good. Also, they do wellness checks which is really good. I would recommend this place to whoever that's looking for a seniors place to live.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Michael H - Family/friend
Independent Living
May 18, 2023
1.0
Rude Staff
Around this time last year, Sterling place wasn't the best but it had a manager that cared, interacted with residents and song happy birthday to them in the dining room. I no longer see him, I'm assuming they ran him away. This place has really went downhill. Many mornings it has been McDonald's for breakfast and they promised an executive chef. The team is so rude.... The leasing agent and a skinny young man that says he the manager....looks too young tho... They seen my mother in the lobby one day and yelled "Have you gotten your eviction letter yet" my mother was so embarrassed, called me crying. I have now gotten her out of there!
Cleanliness
2
Friendliness
1
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
1
Response from Sterling Place
June 5, 2023
Michael, thanks for reaching out to share your experience. Our priority is to create an environment where everyone feels respected and safe. I’ve shared your review with the Regional Vice President and she would like to speak with you directly about your experience. Please email me at CustomerService@AtriaSeniorLiving.com so I can put you in touch.
anonymous - Family/friend
Independent Living
February 20, 2023
4.0
Verified Review
Would recommend
Based off of what I have heard things are going well. The location of the facility is great. Staff seem to be receptive to conversation as well. I would recommend Sterling Place to others looking for independent living.
Cleanliness
5
Friendliness
5
Staff
5
Activities
3
Value for Cost
4
anonymous - Family/friend
Independent Living
February 14, 2023
5.0
Verified Review
Holiday Sterling Place review
Holiday Sterling Place community has worked out good for our loved one. We have found the staff members there to be excellent and based on our experience we would absolutely recommend this community to other families.
Anonymous - Family/friend
Independent Living
February 6, 2023
3.0
Verified Review
My review of Holiday Sterling Place
This community has been ok so far, we're still trying to give them a chance. The activities were better when my loved one first moved in, but they have decreased. It seems like the Director is there sometimes and then other times not so much. The food has changed. I would have rated it at a 5 before, but it seems to be higher in sodium than it used to be. The kitchen staff is nice and always pleasant. I have recommended this facility to family and friends. There was a flood recently and my loved one is misplaced, but we're hoping things improve soon. I know it takes time!
Cleanliness
4
Friendliness
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Response from Sterling Place
February 14, 2023
Thanks for reaching out and telling us about your loved one’s experience. We appreciate your referrals. I’ve shared your comments with our Assistant General Manager and she would like the opportunity to speak to you directly about your feedback. Can you email the best way to contact you to CustomerService@AtriaSeniorLiving.com? I’ve also forwarded your message to our Regional Culinary Director, so he can make sure the kitchen staff has the support they need to best serve our residents.
anonymous - Family/friend
Independent Living
November 16, 2022
3.0
Verified Review
Needs improvement - hoping to get there.
They are short-staffed and transitioning in ownership/management. It really requires advocacy and persistence on my part. They do provide structure in terms of meals and weekly cleaning for my loved one. And it's a safe place.
Cleanliness
4
Friendliness
4
Staff
3
Meals & Dining
3
Activities
2
Value for Cost
4
Response from Sterling Place
November 23, 2022
Thank you for taking the time to share your experience. We are dedicated to providing our residents with the services they expect while finding the right candidates to fill our open positions. Please email us at CustomerService@AtriaSeniorLiving.com if you’d like to talk more about your concerns.
DF - Toured community
Independent Living
October 26, 2022
3.0
Verified Review
My Tour Experience at Holiday Sterling Place
I didn't care for the secure area for the memory care residents.
Response from Sterling Place
October 27, 2022
Thank you for reaching out. We take this concern seriously. Is it possible you have us mistaken for a neighboring building with a similar name? We do not offer memory care services. If you'd like to personally speak further, please email resident.relations@holidayseniorliving.com.
anonymous - Toured community
Independent Living
October 11, 2022
2.0
Verified Review
Tour experience
I toured Sterling Place and I did not like it. The facility was not nearly as clean as others that we visited. It was also very loud and there was not a lot of privacy for the residents.
Response from Sterling Place
October 24, 2022
Hello, Thank you for sharing your feedback. It's important to us. We set a high standard for delivering the quality service Holiday by Atria is known for.
Margaret - Family/friend
Independent Living
September 27, 2022
2.0
Verified Review
In need of significant improvement- staffing shortages and cleanliness issues
They are in need of a lot of improvement. There are significant staffing issues causing facility, food, and cleanliness issues. In need of a significant management overhaul. Cooks sometimes do not come to work so tenants do not receive planned meals on schedule. Recently learned of bed bug issues from separately paid care givers, the facility never notified us, despite us being the legal care & estate managers for our mother.
Cleanliness
1
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
2
Activities
3
Value for Cost
2
Anonymous - Family/friend
Independent Living
July 26, 2022
4.0
I can comment on the following as family member (not as client).
Friendliness
4
Staff
4
Value for Cost
4
Anonymous - Family/friend
Independent Living
March 7, 2022
4.0
Verified Review
safe and cost effective
Sterling Place is a great place to go; a very clean and safe community. however, there is some room for improvement in a few areas. when we moved my loved one in, we had to use broken down shopping carts and a homemade dolly cart (made of wood and tape). I almost hurt myself while using the dolly. they could benefit from replacing their equipment, as it would significantly help the moving in process. they also need new carpet inside and new paint on the walls. some of the wall repairs weren't done correctly, so it does look a bit tacky in some areas. it's a clean place, it just hasn't been updated in a long time. my loved one is also suffering from the heat in their apartment. we brought this to the attention of the maintenance man [name removed]; he said the boiler downstairs may be broken. I'm unsure if anything has been done about it yet, as I haven't visited in a little while. aside from those things, it's a great place. I have told other people about the value for cost and that it's a good place to live. [name removed] is outstanding! she is just fantastic and is worth her weight in gold! she knows everyone by name, she should be running the place. she has such an outstanding personality! kudos to her.
Cleanliness
4
Friendliness
5
Value for Cost
5
Troy W - Family/friend
Independent Living
March 3, 2022
3.0
Verified Review
My opinion, needs some improvement
Sterling Place is an older facility. There has been some changes in management recently and they have had issues with maintenance and housekeeping and stuff like that. The residents have gotten a group together to bring some of these issues to upper management. She said the food is pretty good. We are hoping to see some improvements soon.
Cleanliness
3
Friendliness
3
Meals & Dining
4
Activities
3
Value for Cost
2
Response from Sterling Place
April 1, 2022
Troy, We value your feedback at Sterling Place. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com, if you have future concerns.
anonymous - Family/friend
Independent Living
December 10, 2021
3.0
Verified Review
Understanding Your Community
We can't seem to get our loved one's rent processed correctly. They're overcharging, and we can't seem to get the money back. They're holding it in some type of escrow account instead o applying it to her rent, which is very frustrating. Other than that, it's a very nice community with a good atmosphere. The building is spacious. They have great activities. And the staff is very nice.
Cleanliness
5
Friendliness
5
Staff
4
Meals & Dining
5
Activities
5
anonymous - Toured community
Independent Living
December 8, 2021
5.0
Verified Review
My tour review
This was a good community it was just too far in location and I wanted my loved one closer to where I live.
anonymous - Toured community
Independent Living
December 6, 2021
5.0
Verified Review
Our tour experience
Our family had an in person tour and the experience was fine but we ended up choosing another facility because they were able to accommodating all of our loved ones specific medical needs.
Katrina B - Family/friend
Independent Living
November 9, 2021
4.0
Verified Review
Get in now, this is a nice place to be
They have hired a new chef that was taken over and the meals and dining service and the process of their menu is much more consistent. The people we met with on the tour and the sales people were very helpful and outgoing.
Cleanliness
5
Friendliness
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
5
Carol W - Family/friend
Independent Living
November 8, 2021
4.5
Verified Review
Great Place for mom
This is a great community. This community is clean and the staff are very professional. I just love it it is a great place for you mom or dad. They have many activities and take them somewhere every Friday, and always having games and activities for the residents.
Cleanliness
5
Friendliness
4.5
Care Services
5
Staff
5
Meals & Dining
4.5
Value for Cost
5
Micki W - Family/friend
Independent Living
August 13, 2021
5.0
Caregiver
Staff is friendly, professional, very accommodating. Always available to assist you. Promptly take care of any issues. Building is very well maintained. Have daily activities for the residents. I highly recommend this facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Independent Living
August 7, 2021
3.0
We toured The Sterling [date removed]with the Community Sales Leader [name removed], who was very helpful and honest. The Sterling is not a place we'd be interested in living at this time in our lives. It has too many amenities included in the monthly fee. Amenities we do not need.
Cleanliness
3
Friendliness
3
Care Services
3
Activities
3
Value for Cost
3
Response from Sterling Place
August 11, 2021
Thank you for your feedback! We wish you luck in your search for a senior living community to best suit your needs.
Viewing 1-20 out of 78 reviews

Amenities
at Sterling Place

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Diabetic Care
  • Memory Care

Meals & Dining

  • Meals Provided
  • Guest Meals

Room Amenities

  • Air Conditioned
  • Ground Floor Units
  • Bath Tubs
  • Handicap Accessible
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost
  • Complimentary Transportation
  • Uncovered Parking
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Computer or Media Center
  • Meeting Room
  • Library
  • Outdoor Common Areas
  • Beauty Salon
  • Barber Shop
  • TV Lounge
  • Indoor Common Areas

Recreational areas

  • Piano or Organ
  • Game Room

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Devotional Activities On-Site
  • Intergenerational Programs
  • Live Dance or Theater Performances
  • Activities On-site
  • Live Musical Performances
  • Activities Off-site
  • Trivia Games
  • Birthday Parties
  • Day Trips and Outings
  • BBQs or Picnics
  • Karaoke
  • Wii Bowling
  • Holiday Parties

Neighborhoods
around Sterling Place

See what the neighborhood has to offer and what’s nearby:
Sterling Place in google map

Frequently Asked Questions
about Sterling Place

Sterling Place offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Sterling Place 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (248) 350-1777 to reach a resident at Sterling Place.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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