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VERIFIED PARTNER

Wickshire Steele Creek

13600 South Tryon Street, Charlotte, NC 28278

8.1
Review score
18 reviews
Add review
8.1
Review score
18 reviews
5 star
28%
4 star
33%
3 star
17%
2 star
11%
1 star
11%
See all reviews
7.6
Review score
230 reviews
10 facilities
For pricing & availability:
(866) 374-4058
Wickshire Steele Creek
Wickshire Steele Creek community exterior
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Wickshire Steele Creek in google map
street view of Wickshire Steele Creek

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Teffany Shepard
-
Family/friend
4.0
Wickshire Review for loved one
[name removed] has provided professional and informative information from day 1 which helped our family feel we were making the right choice for our parents. She would always answer questions or concerns and continues to do so. She has ensured that the staff provide nurturing care for our

About the facility
Wickshire Steele Creek

At Wickshire Steele Creek, it’s not about age, it’s about life. This premier senior living community offers personalized assisted living and memory care services in Charlotte, North Carolina. With compassionate care for Alzheimer’s, dementia, and other memory conditions, residents maintain their independence while receiving the help they need to age gracefully.

Wickshire Steele Creek offers an array of unique amenities among common living spaces. Reignite an old hobby in the arts and crafts studio, unwind in tranquil outdoor spaces, or enjoy a nutritious meal prepared by professional chefs. When it comes to personal and medical assistance, residents experience friendly, engaged staff that provide personalized care as- needed.

Wickshire Steele Creek offers an array of spacious floor plans. With private and shared options, bathrooms equipped with safety features, and services such as housekeeping and maintenance, residents may enjoy all the amenities of a comfortable home without any of the stress.

With Downtown Charlotte a short drive away, residents can take advantage of all the nearby amenities and attractions to enhance their senior living experience.

State Classification

Wickshire Steele Creek is an adult care home, which in the state of North Carolina is a home that provides care, assistance with activities of daily living, supervision, and assistance...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Wickshire Steele Creek

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Wickshire Steele Creek

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Wickshire Steele Creek community exterior
Wickshire Steele Creek

13600 South Tryon Street, Charlotte, NC 28278

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Sunrise of Providence

5114 Providence Road, Charlotte, NC 28226

MerryWood on Park
MerryWood on Park

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Legacy Heights Senior Living Community community exterior
Legacy Heights Senior Living Community

11230 Ballantyne Trace Ct, Charlotte, NC 28277

8.1
Review score
18 reviews
8.1
Review score
18 reviews
5 star
28%
4 star
33%
3 star
17%
2 star
11%
1 star
11%
9.5
Review score
67 reviews
9.5
Review score
67 reviews
5 star
44%
4 star
33%
3 star
13%
2 star
0%
1 star
10%
9.4
Review score
63 reviews
9.4
Review score
63 reviews
5 star
56%
4 star
33%
3 star
8%
2 star
3%
1 star
0%
9.2
Review score
51 reviews
9.2
Review score
51 reviews
5 star
49%
4 star
39%
3 star
8%
2 star
2%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Wickshire Steele Creek

8.1Review score18 reviews
8.1
Review score
18 reviews
5 star
28%
4 star
33%
3 star
17%
2 star
11%
1 star
11%
Wickshire Senior Living
7.6
Review score230 reviews10 communities
Write a review
A Place for Mom has scored Wickshire Steele Creek with 8.1 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Wickshire Steele Creek has 18 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
4.6
Friendliness
4.6
Care Services
4.0
Staff
4.4
Meals & Dining
3.7
Activities
3.9
Value for Cost
4.1
A Place for Mom has scored Wickshire Steele Creek with 8.1 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Wickshire Steele Creek has 18 reviews with an average "overall experience" of 3.5 out of 5.
Parent company
Wickshire Senior Living
7.6
Review score230 reviews10 communities
Logo for Wickshire Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
Anonymous - Family/friend
Assisted Living
March 11, 2024
3.0
Verified Review
Pros and cons
Overall experience: ok, a lot of turnover... currently there is uncertainty, apparently they are under investigation, facility could be closed sometime this year. Friendliness: very friendly and pleasant staff Quality of care: overall good care... I think the more the family is visible and present, it impacts the overall care of the resident (I am there all the time) Food: mediocre at best... Activities: they seem to have a good amount of activities (my father does not attend) Value for the money: I think it should be based on individual needs-... I feel like I pay a lot for the room itself, my dad is very still independent and so he does not demand a whole lot of care.
Robin - Family/friend
Assisted Living
January 10, 2024
2.0
Verified Review
Not recommended
Staff kept changing without notice, incorrect meds given, pretended not to receive emails and ignored my phone calls. Made my Mom sick with bad food and was hospitalized with no notification to the family. I will never refer anyone here ever. The staff that cared for my Mom was good to her but the new Administrator was very flip and uncaring about my Mom and her overall care. Wickshire changed Administrators 3 times in one year. Not a good look and was a very unpleasant experience for family and my Mom. My Mom got e-coli from Wickshire and it was downhill for her from there. Then they rejected taking her back. She's was pretty okay prior to that.
Cleanliness
5
Friendliness
5
Care Services
2
Staff
1
Meals & Dining
4
Value for Cost
2
Teffany Shepard - Family/friend
Assisted Living
September 10, 2023
4.0
Wickshire Review for loved one
[name removed] has provided professional and informative information from day 1 which helped our family feel we were making the right choice for our parents. She would always answer questions or concerns and continues to do so. She has ensured that the staff provide nurturing care for our mom. (staff at the nursing station address her as mom or grandma!)especially with the recent loss of our father. I was so pleased to see this the whole week I visited,with them sharing how sweet & loving mom is. We are pleased with the daily activities contributing to her improved mood & socialization. Mom loves it here & braggs about the food! [name removed] has been a True Blessing in giving us peace of mind.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
May 23, 2023
4.0
Verified Review
Wickshire Steele Creek Review
Overall I'm very satisfied- really nice staff. It the beginning stages of communication there were some unclear or misleading info regarding medication management fees, food, etc. just to make sure questions are asked so that expectations are clear. My loved one always complaints to me that the food has no taste, not sure... it may be an individuals specific taste perhaps... just not my thing...
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
1
Activities
4
Value for Cost
5
Autumn H - Family/friend
Memory Care
March 31, 2023
5.0
Wickshire makes it easier to make a hard decision.
I am impressed with the staff, cleanliness and comfort given to patients in this facility. My loved one is a difficult case and he's treated well, with respect even he probably doesn't deserve it. I believe my loved one is in the absolute right place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
March 14, 2023
3.0
Verified Review
Make multiple trips for visits of you can.
Be sure to visit in the morning and late afternoon. Very different feeling and people working. As with everywhere, you will find really good caregivers that are good at their job and others that probably should not be in this career field. There's been a lot of change over just in the four months we have been here in leader ship and staff. I truly believe they're trying to fix some of the issues that they have had at this facility. Making an effort gives hope that they will be able to staff positions with the right people.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
anonymous - Family/friend
Memory Care
January 24, 2023
4.0
Verified Review
Wickshire Steele Creek Review
They did have some water damage recently. The pipes froze and burst a few weeks ago - but that was no fault of theirs. Other than that, things are going pretty well so far.
Anonymous - Family/friend
Assisted Living
December 19, 2022
4.0
Verified Review
Friendly Staff
They had staffing problems, which have seemed to level out. They are working hard. The food could be better. They can improve by adding, more fresh veggies/fruits. The staff is very friendly, and thoughtful. They havel limited outside space, and the residents don't have transportation. So those are other things, that theycan improve on.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
2
Value for Cost
5
Kim - Family/friend
Assisted Living
September 16, 2022
5.0
Verified Review
Peace of Mind
My loved one loves the food. They have a family room, where residents can watch TV. It was a slow procees, with getting my loved one moved in. It's a great place, and my loved one is doing much better than at previous facility. I picked because of the price, which was a big concern,, and it was a place where my loved one would be comfortable. It is the perfect place for your loved one. [name removed] from APFM was very helfpul.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Wally - Family/friend
Assisted Living
September 6, 2022
4.0
Verified Review
Great place for loved one
The cleanliness is getting better. It's very expensive. The staff is very friendly, they are willing to listen, and don't brush you off. They are always willing to offer suggestions, and work together with the family. The financial assistance, could be improved. We chose this place over others, because it's close to our home, and is a very good location.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Activities
5
Value for Cost
2
Linda S - Family/friend
Memory Care
April 12, 2022
0.5
Verified Review
Never been more disappointed in my life
My loved one was there for a short period of time. I would not recommend this place to anyone. They left him in soiled in his undergarments for over 12 hours constantly and then he got bed sores due to this. I had to take my loved one out of this place due to this. They did not take care of him. He was left with food in front of him during meal times, they didn't have a proper lift to move him. They would be picking him up and pulling on his arms and legs to get him up. They are understaffed and the staff they do have is temporary agency staff members. This place should be shut down!
Brian W - Toured community
Assisted Living
October 18, 2021
4.0
Verified Review
Our tour experience
Our family had an in person tour and everything was good, we really liked the way the community was set up but the only difference was the price which is why we went with another community.
anonymous - Toured community
Assisted Living
September 3, 2021
2.0
Verified Review
Our Tour Experience
I was not impressed with them at all. It really felt like a traditional nursing home. When you walk in, the smell of body odor hits you right in the face. I knew right away this wasn’t the place I would put my mom. Surprisingly, there was not that much of a difference in cost compared to the place that we chose, which was so much nicer.
Carrie - Toured community
Assisted Living
August 19, 2021
3.0
Verified Review
Our Tour Experience
I liked that Wickshire Steele Creek was close to where I lived. But it looked really small on the virtual tour, and then in person it was just teeny tiny. I was also concerned that they had wood floors instead of carpeting, which could be an issue if our loved one fell. But the Executive Director was very accommodating. And I liked that it was a smaller community. But the rooms were too small, with just enough room for the bed and a very small dresser.
Tanya - Family/friend
Memory Care
February 18, 2021
5.0
Verified Review
excellent affordable care for your loved one
The community went above and beyond to take care of our loved ones. The community had a good covid plan and did an amazing job keeping the residence safe. I would definitely recommend this community to others
Cleanliness
5
Friendliness
5
Care Services
5
Value for Cost
5
Kristy R - Family/friend
Memory Care
October 19, 2020
1.0
Verified Review
Don't Be Fooled by The Sales Pitch
My loved one called the police, because they felt like a trapped animal. The med tech was withholding one of the medicine that was just to prescribed to him. The med tech stated to my loved one, when I was on the phone, that I don't care what your family says. I'm not giving you this medicine. They didn't give me a call to check on my loved one. I only received a phone call to pick up his items. They finally let my husband go check our loved one's room and they finally allowed my husband to pick up the belongings of our loved one. They were willing to have us leave some of my loved one's items. My loved one's heartrate was so high, due to the agittation from the community. The hospital let us know that he was on his way to Congestive Heart Failure. My loved one prior to him leaving with the police, he packed up his items and left it at the front desk. This is what the community wanted us to come pick up that night. My loved one only stayed one night, and the community still charged us for two nights. The community didn't smell like a nursing home, but didn't have a homey feel either. I did leave a voicemail, but never received a phone call back from the staff.
Cleanliness
4
Friendliness
1
Value for Cost
3
Care Services
1
Activities
1
Beverly - Family/friend
Memory Care
March 2, 2015
5.0
Verified Review
Great place
We have been extremely pleased with the care my father-in-law has received. They are very patient and deal with his confusion and agitation with calm redirection and distraction. Dealing with Alzheimer's can be very frustrating for family members, but allowing someone else to provide his care we can now be his family again. They have an amazing staff an a very spacious locked unit. When we leave him, we know he is safe.
Cleanliness
5
Friendliness
5
Care Services
5
Activities
5
Value for Cost
5
Leanne - Family/friend
Memory Care
February 19, 2015
5.0
A caring place for your loved one
My mom is a resident at The Crossings and I couldn't have found a better place for her to live. Every single person in there has been caring, kind, accommodating and loving. She loves it there, loves the residents and the staff. I have piece of mind knowing she's being well-taken care of day and night. The facility is clean, beautifully decorated and managed well. I am thrilled to have my mom there!
Cleanliness
5
Friendliness
5
Care Services
5
Activities
5
Value for Cost
5
Viewing 1-18 out of 18 reviews

Amenities
at Wickshire Steele Creek

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • Memory Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Vegetarian
  • Restaurant Style Dining
  • Guest Meals
  • International Cuisine
  • Special Dining Programs
  • Room Service
  • No Sugar
  • Low / No Sodium
  • Anytime Dining
  • Professional Chef

Room Amenities

  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Library
  • Central Fireplace
  • Private Bath
  • Outside Patio
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Meeting Room
  • Indoor Common Areas
  • TV Lounge
  • Computer or Media Center

Recreational areas

  • Game Room
  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Visiting Rabbi
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Activities On-site
  • Community Service Programs
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Wii Bowling
  • Holiday Parties
  • Art Classes
  • Bridge Club
  • Reminiscence Programs
  • Trivia Games
  • Forever Fit
  • Birthday Parties
  • Live Musical Performances
  • Brain fitness / Dakim
  • Light Therapy Programs
  • Current Events Club
  • Yoga / Chair Yoga
  • Stretching Classes
  • Protestant Services
  • Men's Club
  • Community Service Organizations
  • Cooking Club
  • Live Dance or Theater Performances
  • Book Club
  • Cards / Pinochle Club
  • Other Religious Services
  • Catholic Services
  • Devotional Activities Offsite
  • Karaoke
  • Bible Study Group
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Quilting or Sewing Club
  • Walking Club
  • Resident Band or Musicians
  • Live Well Programs
  • BBQs or Picnics
  • Day Trips and Outings
  • Happy Hour

Neighborhoods
around Wickshire Steele Creek

See what the neighborhood has to offer and what’s nearby:
Wickshire Steele Creek in google map

Frequently Asked Questions
about Wickshire Steele Creek

Wickshire Steele Creek offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Wickshire Steele Creek 8.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 705-2727 to reach a resident at Wickshire Steele Creek.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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