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The Courtyards at Knoxville - The Orchards

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815 E Inskip Dr, Knoxville, TN 37912

7.4
Review score
19 reviews
Add review
7.4
Review score
19 reviews
5 star
32%
4 star
36%
3 star
16%
2 star
5%
1 star
11%
See all reviews
7.8
Review score
61 reviews
7 facilities
For pricing & availability:
(866) 374-4058
The Courtyards at Knoxville - The Orchards
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The Courtyards at Knoxville - The Orchards
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Anonymous
-
Family/friend
5.0
Above and beyond staff
I would give a 5 in every category, especially the staff, they are super. They are the reason I hesitate to move him to a place with more room, especially outdoor space. It's a little small and I wish there were more activities for the residents.

About the facility
The Courtyards at Knoxville - The Orchards

At the Courtyards at Knoxville - The Orchards, we’re proud to be a small-scale, family-based community. We have a charismatic, reliable team of caregivers who believe in our mission, The Eden Alternative. This is a growing movement in elder care which aims to improve the quality of life for those living in long-term care communities like ours. Through this, we’re committed to creating an environment that nurtures our residents’ relationships with themselves and each other, providing residents opportunities to give as well as receive care, and placing the maximum possible decision-making authority into the hands of our elders or those closest to them. In short, our community helps elders pave a pathway to a life worth living.

The surrounding city of Knoxville, Tennessee, is a unique mix of natural beauty, adventure, and cultural attractions. Our city takes pride in our heritage and encourages residents and visitors to stop by the East Tennessee History Center or take a tour of our many battle sites and historic homes. For the excitement-seekers, check out Urban Wilderness for an outdoor adventure, take in the scenery by climbing to the top of the Sunsphere, or explore our tree-based zipline adventure park, Navitat. For those with...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for The Courtyards at Knoxville - The Orchards

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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The Courtyards at Knoxville - The Orchards
The Courtyards at Knoxville - The Orchards

815 E Inskip Dr, Knoxville, TN 37912

StoryPoint Knoxville West
StoryPoint Knoxville West

8501 S Northshore Dr, Knoxville, TN 37922

The Pointe at Lifespring
The Pointe at Lifespring

4371 Lifespring Lane, Knoxville, TN 37918

Trinity Hills of Knoxville community exterior
Trinity Hills of Knoxville

4611 Asheville Hwy, Knoxville, TN 37914

7.4
Review score
19 reviews
7.4
Review score
19 reviews
5 star
32%
4 star
36%
3 star
16%
2 star
5%
1 star
11%
9.9
Review score
68 reviews
9.9
Review score
68 reviews
5 star
82%
4 star
10%
3 star
4%
2 star
0%
1 star
4%
9.6
Review score
36 reviews
9.6
Review score
36 reviews
5 star
67%
4 star
19%
3 star
8%
2 star
0%
1 star
6%
9.6
Review score
55 reviews
9.6
Review score
55 reviews
5 star
66%
4 star
24%
3 star
5%
2 star
0%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Courtyards at Knoxville - The Orchards

Healthcare Services

  • Medication Management
  • Memory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided

Room Amenities

  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Services

  • Beautician

Languages spoken

  • English

Activities

  • Stretching Classes
  • Devotional Activities Offsite
  • Intergenerational Programs
  • Pet-focused Programs
  • Art Classes
  • Forever Fit
  • Gardening Club
  • Live Well Programs
  • Trivia Games
  • Activities On-site
  • Devotional Activities On-Site
  • Day Trips and Outings
  • Community Service Programs
  • Activities Off-site
  • Wii Bowling
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim

Reviews

for The Courtyards at Knoxville - The Orchards

7.4Review score19 reviews
7.4
Review score
19 reviews
5 star
32%
4 star
36%
3 star
16%
2 star
5%
1 star
11%
Continuum Courtyards, LLC
7.8
Review score61 reviews7 communities
Write a review
A Place for Mom has scored The Courtyards at Knoxville - The Orchards with 7.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Courtyards at Knoxville - The Orchards has 19 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.6
Friendliness
3.9
Care Services
3.8
Staff
4.3
Meals & Dining
4.1
Activities
3.7
Value for Cost
3.8
A Place for Mom has scored The Courtyards at Knoxville - The Orchards with 7.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Courtyards at Knoxville - The Orchards has 19 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-19 of 19 reviews
Anonymous - Family/friend
Assisted Living
March 14, 2024
4.0
Verified Review
Review for The Courtyards at Knoxville - The Orchards
If you can afford somewhere else I would do that.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
James - Family/friend
Assisted Living
February 27, 2024
3.0
Verified Review
staffing issues, do not recommend, disappointed
Focus on how many staff they have. Should have enough to keep focus on residents. I do not recommend them, Issues with staffing and supervision will cause me to look elsewhere.
Cleanliness
3
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
Anonymous - Family/friend
Memory Care
February 2, 2024
5.0
Verified Review
Above and beyond staff
I would give a 5 in every category, especially the staff, they are super. They are the reason I hesitate to move him to a place with more room, especially outdoor space. It's a little small and I wish there were more activities for the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
June 30, 2023
2.0
Verified Review
Would Not Recommend
Not very good management - they have lied to me and are unresponsive to concerns. If they worked for me, I would fire them. One worker on the night shift is very hateful with the patients. Workers are not trained well enough to assess a patient in case of medical problems. Even for minor incidents, they just call am ambulance and send patients to the hospital.
Anonymous - Family/friend
Assisted Living
May 25, 2023
4.0
Verified Review
Mom in Memory Care
My sister looked at their facility in Johnson City and liked it a lot. We needed something less expensive than, another facility due to funds rapidly decreasing. Courtyards also will take Medicaid if funds deplete I feel that she is safe and taken care of. I would recommend to other families.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
anonymous - Family/friend
Assisted Living
April 6, 2023
3.0
Verified Review
Courtyards at Knoxville Review
I would have ranked The Courtyards at Knoxville with all 4's and 5 stars if it were not for a couple of caregivers that have the wrong attitude. Also, I believe there is a lack of training with the staff that results in the mishandling of dementia and Alzheimer's residents.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
3
Anonymous - Toured community
Memory Care
July 8, 2022
3.0
Verified Review
My Tour Experience at The Courtyards at Knoxville-The Orchards
Okay community had lots of activities, but the didn't show me a room. Also, I heard reviews that weren't promising.
Jackie O - Toured community
Assisted Living
January 18, 2022
3.5
Verified Review
My Tour Experience at The Courtyards at Knoxville-The Orchards
I like the community, but it wasn't the right fit for my loved one.
K A - Family/friend
Assisted Living
November 1, 2021
5.0
Verified Review
Great place to take your loved one
very nice and nothing negative at all to say about this community. Very nice place for your loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
LT - Family/friend
Memory Care
April 14, 2021
5.0
Verified Review
our experience
The staff was there for us when we needed it. They helped us out and went above and beyond in our emergency situation. Communication was good between the staff and our family they kept of well informed. I would recommend this community to others
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Value for Cost
5
Vicki - Family/friend
Memory Care
June 24, 2020
5.0
Verified Review
Loving Care
I like that it is a small community and the staff is very caring and friendly. My mom likes the food. Everything is on the first floor so we are able to do window visits during Covid-19. They also have outdoor space for the residents to use.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
March 25, 2018
4.0
Nice place, good vibe but wanted something closer if possible.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
April 13, 2017
3.5
Verified Review
Check out this community
This is a really nice community and it was our second choice. The staff members I met were friendly and knowledgeable. This community offers transportation and nurses on staff.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Memory Care
January 17, 2017
4.0
Verified Review
Very Nice Tour
I toured this community for my father and his needs. It is a very nice community with kind. From what I saw the community looked nice and well-kept. The staff was very friendly, and informative. All my questions were answered. The experience went well.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
November 1, 2016
4.0
Verified Review
Good Aids At This Community
My mother seems to be doing well here at this community. She is still adjusting, but I know she in good hands. This a lovely community, everything is very nice and clean, and well maintained. The aids are great, and very willing to work with me to figure out the best care plan for her. It has been a very positive experience, and I would recommend this community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
July 29, 2016
1.0
Unsafe and unscrupulous
Please take my advice and do not place your precious loved ones at this facility. Both of my parents fell ill at the same time.Being an only child with a small child of my own and a full time job, I was forced to place them at this facility because it was the most affordable. I now understand why all of the other assisted living facilities are twice the price of this dump. Their staffing is minimal and includes LPNs that have to be shared between the "houses" at night, so there is no licensed nurse on premises at times. The assistant staff is what you would expect, I suppose, (neck tattoos, bad teeth, etc.)in this neighborhood and for the low wages offered. They are pleasant enough, though. My main issue is that when my mother passed away, I was sent a pro-rated bill that included the interim 3 days between her death and when I came to collect her belongings. No one informed me that I would be charged rent during this time and I do not think it is fair to expect someone to come clean out their deceased family member's belongings immediately or be charged $92 per day. The hospital bed was a rental and had already been picked up. All that remained was clothing in the closet which could have easily been boxed up in the event they had someone beating the door down to rent the room, which I'm sure they did not. I asked for proof that they had turned away residents because the room was not completely empty and was refused, presumably because it does not exist. They are just trying to grab the last little bit of money they can because that's what they are about--money not caring for your loved ones.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Toured community
Memory Care
June 21, 2016
5.0
Verified Review
Very nice place!
We're very pleased with how things have turned out at The Courtyards! It's a nice looking clean place, and it has a very comfortable homelike atmosphere. The staff is friendly and accommodating, and I really appreciate that if my Dad ever has any issues all I have to do is ask and they're always happy to help! I would highly recommend the place!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
April 21, 2016
0.5
The courtyard for assisting living on Inskip road is absolutely awful. They hire people who don't care for one and who just wants to stay on there phone. They have had to fire the last manager due to lack of care and the nurse that hands out the meds wAs fired from a previous place cause of mishandling the meds. My grandmother was put here by my grandfather who was stupid to believe this sick place, they lie to u and manipulate you into thinking they are taking care of the patients. They don't watch them, when the people come during the day to see their loved ones they put on a front like they care but once u leave or your not on there ass yourself, they will stay on their phones the whole time or go outside for a smoke break. I came in one night to see my grandmother and she was locked in a closet on the floor crying, I asked the women where she was and she said in her bed, I had to look for my grandmother is several rooms before I heard a loud cry from a closet, just horrible and horrific. Your just asking for them to slowly kill your loved ones if you place them there, but hey some families want that, most people wouldn't even come see there loved ones and just leave them there to die. Each person living there would even cuss at the workers cause of how violent they would be to them. I've reported this place numerous times. They also try to keep people there who have severe Alzheimer's that don't need to be there at all just so they can have more money in their pocket. Moral of story don't put your loved ones here at all.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Kim Olen - Toured community
Memory Care
February 6, 2014
5.0
Amazing Home Environment with a Caring and active community
The Courtyards Senior Living Assisted Living Facility is TOP NOTCH! I encourage everyone to look at their website and their Facebook to see first hand a beautiful home with a very caring and active community. [removed] [removed]
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-19 out of 19 reviews

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The Courtyards at Knoxville - The Orchards offers Studio and Semi-Private. Learn more.

A Place for Mom has scored The Courtyards at Knoxville - The Orchards 7.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (865) 357-1660 to reach a resident at The Courtyards at Knoxville - The Orchards.

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