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The Brook Retirement of Gaylord

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900 Hayes Rd, Gaylord, MI 49735

1.0
Review score
7 reviews
Add review
1.0
Review score
7 reviews
5 star
57%
4 star
0%
3 star
14%
2 star
0%
1 star
29%
See all reviews
For more information about senior living options:
(866) 374-4058
The Brook Retirement of Gaylord
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The Brook Retirement of Gaylord
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B S
-
Family/friend
5.0
Cozy Little Place
It is a very good place to put your parents. The staff are excellent to work with. My loved one is enjoying the food. It would be nice to have a program to have some sort of fee assistance for the month.

About the facility
The Brook Retirement of Gaylord

The Brook Retirement of Gaylord is an assisted living and independent living in Gaylord, Michigan. This community offers comfortable amenities in an environment designed to support seniors' needs. State-of-the-art amenities include restaurant-quality kitchens, handicapped-accessible rooms, and a computerized medication system.

There is always something to do at The Brook of Gaylord. Every feature has been well thought out to provide residents with a homelike experience. The grounds of this community feature an exercise room, game room, beauty shop, theater, library, private dining room, and outdoor living spaces with raised garden beds. The Brooks Retirement of Gaylord also offers a full activities calendar with events available 365 days a year. Popular activities include exercise classes, parties, gardening club, trips, worship services, and community outreach.

Residents can customize their spacious apartments to make them their own. Each unit features a spacious floor plan, a kitchen or kitchenette, a private bathroom, abundant closet space, and an individually controlled HVAC. Safety features include walk-in showers with assist bars and an emergency call system. All utilities are included, and telephone and cable connections are available in each room.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Michigan, visit...

Read more

Senior living options offered

Assisted Living

Independent Living

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Amenities
at The Brook Retirement of Gaylord

Healthcare Services

  • Diabetic Care
  • Medication Management
  • Staffing & Ancillary Services
  • Memory Care
  • Non-Ambulatory Care
  • Incontinence Care

Meals & Dining

  • Meals Provided
  • Kosher
  • Vegetarian

Room Amenities

  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Services

  • Beautician

Activities

  • Devotional Activities Offsite
  • Activities On-site
  • Activities Off-site
  • Devotional Activities On-Site

Compare

The Brook Retirement of Gaylord
The Brook Retirement of Gaylord

900 Hayes Rd, Gaylord, MI 49735

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The Porches
The Porches

435 Murner Rd, Gaylord, MI 49735

1.0
Review score
7 reviews
1.0
Review score
7 reviews
5 star
57%
4 star
0%
3 star
14%
2 star
0%
1 star
29%
8.8
Review score
6 reviews
8.8
Review score
6 reviews
5 star
33%
4 star
67%
3 star
0%
2 star
0%
1 star
0%
1.0
Review score
3 reviews
1.0
Review score
3 reviews
5 star
67%
4 star
0%
3 star
0%
2 star
0%
1 star
33%
Review score not available
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
--
2 bedrooms
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2 bedrooms
--
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Reviews

for The Brook Retirement of Gaylord

1Review score7 reviews
1.0
Review score
7 reviews
5 star
57%
4 star
0%
3 star
14%
2 star
0%
1 star
29%
The Brook Retirement Communities
6.3
Review score37 reviews12 communities
Write a review
A Place for Mom has scored The Brook Retirement of Gaylord with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Brook Retirement of Gaylord has 7 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.8
Friendliness
4.5
Care Services
3.8
Staff
4.3
Meals & Dining
3.3
Activities
3.9
Value for Cost
4.1
A Place for Mom has scored The Brook Retirement of Gaylord with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Brook Retirement of Gaylord has 7 reviews with an average "overall experience" of 3.5 out of 5.
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-7 of 7 reviews
Alice - Family/friend
Assisted Living
September 18, 2023
1.0
Not recommended
This facility is NOT licensed with the state. The staff is nice but do not appear to have any standard training (they each do what they want). But most of the staff did appear to care about the residents. Can't say as much about "corporate". My husband, who had dementia and other health issues, was there for 5 months before they kicked him out on a Friday night at 8pm for a behavior issue and I was told he couldn't come back. Thank goodness for hospice who helped place him in an ER room for the weekend until Monday when they found another home for him. My husband's health declined rapidly after these events and he is now at peace. My advice, think twice before placing your loved one in any of their "communities".
Cleanliness
2
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
2
Activities
1
Value for Cost
2
Gary M - Family/friend
Independent Living
March 22, 2022
3.0
Verified Review
overall a good experience
The Brook Retirement of Gaylord has been an overall good experience for the price. my loved one has expressed a dislike of the food as it can be a little iffy at times. other than that my mom loves it there.
Cleanliness
4
Friendliness
4
Staff
4
Meals & Dining
3
Value for Cost
4
B S - Family/friend
Assisted Living
August 10, 2021
5.0
Verified Review
Cozy Little Place
It is a very good place to put your parents. The staff are excellent to work with. My loved one is enjoying the food. It would be nice to have a program to have some sort of fee assistance for the month.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
anonymous - Family/friend
Independent Living
September 15, 2017
5.0
Verified Review
Noticed some great changes
My mother-in-law is doing so well here and the changes we are seeing in her are wonderful. She is so much more social and active. There are a lot of amenities for the residents to take part in and she likes her apt which has a nice patio attached to it plus she enjoys going to the dining room, there was some issue with the food not being warm when it was served but that has been addressed. The staff is very friendly and attentive and it is nice seeing my mother-in-law happy.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Independent Living
May 23, 2017
5.0
Verified Review
My mom's care
I like this community for the care for my mom. The staff is very caring attentive to her needs. We like that she enjoys the meals. This is a like a home feeling for my mom. She does enjoy being social with the friends that she is made and is happy at this community for the care that she is receiving. We would recommend the care and value to other families seeking care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Independent Living
February 25, 2017
0.5
unsafe at time for health and safety reasons
just heard that "FLU" is spreading in the building. They had a volunteer scrubbing down kitchen, but cooks and kitchen managers were know where to be found?. Staff kept the flu to themselves instead of alerting those staying there of the problem. Meanwhile, all who enter must use the front entry and go thru the dinning room area to reach their rooms, thus exposing them to potential flu! Side entrance doors are not checked. Sidewalks continue to be "UN SHOVELED" at emergency exits. Was told there are no employees here every day to check them? several exits continue to be unsafe for residents to use. This has been an issue brought to management with "NO" results. This facility management wise is faltering in it's responsibility for safety and airborn illness prevention. Different management I guess means different concerns and priorities? sad....
Cleanliness
0.5
Friendliness
3.5
Value for Cost
2.5
Care Services
0.5
Activities
3.5
anonymous - Family/friend
Independent Living
September 19, 2016
5.0
Verified Review
I really couldn't have asked for more help than they gave me.
They did a great job and were very helpful. I really couldn't have asked for more help than they gave me. They were definitely a positive part of this experience. We didn't have any complaints or anything. It was a good community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-7 out of 7 reviews

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Frequently Asked Questions
about The Brook Retirement of Gaylord

The Brook Retirement of Gaylord offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored The Brook Retirement of Gaylord 1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (989) 745-6500 to reach a resident at The Brook Retirement of Gaylord.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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