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5700 Pleasant Hill Rd, Pleasanton, CA 94588
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Anonymous
-
Family/friend
5.0
Would recommend
Ivy Park at Pleasanton has been a great experience over all. No complaints. The staff members there amazing here. They make it a fun environment for the residents by always having positive attitudes. My aunt seems to be getting wonderful care, as she has improved through her time there. We would recommend this community to other families.
About the facility Ivy Park at Pleasanton
Ivy Park at Pleasanton is a vibrant senior living community nestled in a picturesque neighborhood within the city of San Diego. Just off of the Ted Williams Freeway, Ivy Park is just minutes from the the ValleyCare Medical Center, the Livermore Premium Outlets, wineries and exquisite dining options. Whether you’re exploring the city’s rich heritage in Downtown Pleasanton, engaging in community events, or enjoying a delightful meal with friends at The Vine at Ivy Restaurant, at Ivy Park at Pleasanton, every day brings a fresh and fulfilling experience. At Ivy Park our seniors are empowered to maximize their independence and personal growth. We partner with our residents to provide customized care and support. In doing so, we find new ways to bring joy, wellness, and ease to the lives of our residents and their families. No matter what age, no matter what season, our focus is on the whole person. Delicious food, great conversation with friends, and a warm environment is what you can expect while dining at our restaurant, Vine at Ivy. Our culinary team makes food that is simple, seasonal and delicious, made with whole ingredients and cooked just for you. Our menus change seasonally to make sure...
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Senior living options offered
Assisted Living
Memory Care
Pricing for Ivy Park at Pleasanton
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Ivy Park at Pleasanton
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Compare
Ivy Park at Pleasanton
5700 Pleasant Hill Rd, Pleasanton, CA 94588
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38035 Martha Avenue, Fremont, CA 94536
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8.1
Review score
18 reviews
8.1
Review score
18 reviews
5 star
44%
4 star
33%
3 star
11%
2 star
6%
1 star
6%
9.9
Review score
41 reviews
9.9
Review score
41 reviews
5 star
73%
4 star
15%
3 star
2%
2 star
5%
1 star
5%
9.8
Review score
19 reviews
9.8
Review score
19 reviews
5 star
79%
4 star
21%
3 star
0%
2 star
0%
1 star
0%
9.7
Review score
21 reviews
9.7
Review score
21 reviews
5 star
81%
4 star
19%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
Rate Lock
Freezes your rent price for a specified length of time.
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Memory Care
Amenities at Ivy Park at Pleasanton
Healthcare Services
- Diabetic Care
- High Acuity Care
- Incontinence Care
- Staffing & Ancillary Services
- Memory Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Vegetarian
- Low / No Sodium
- Guest Meals
- Special Dining Programs
- Professional Chef
- Meals Provided
- Gluten-free
- Restaurant Style Dining
- Anytime Dining
- No Sugar
- Pureed Meals
- Room Service
Room Amenities
- Kitchenette
- Ground Floor Units
- Garden View
- Wheelchair Accessible Showers
- Handicap Accessible
- Respite or Short Term Stays Offered
- Air Conditioned
- Wi-Fi/high-speed internet
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Uncovered Parking
- Complimentary Transportation
- Resident Parking Available
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Meeting Room
- Private Bath
- Beauty Salon
- Barber Shop
- Central Fireplace
- TV Lounge
- Library
- Outdoor Common Areas
- Computer or Media Center
- Outside Patio
- Indoor Common Areas
Recreational areas
- Arts and Crafts Center
- Piano or Organ
- Raised Garden Beds
- Fitness Center
- Movie or Theater Room
- Game Room
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- Spanish
- Chinese
- English
- Filipino
Activities
- Live Well Programs
- Trivia Games
- Cooking Classes
- Wii Bowling
- Brain fitness / Dakim
- Karaoke
- Activities Off-site
- Reminiscence Programs
- BBQs or Picnics
- Pet-focused Programs
- Catholic Services
- Devotional Activities Offsite
- Stretching Classes
- Live Dance or Theater Performances
- Happy Hour
- Devotional Activities On-Site
- Day Trips and Outings
- Current Events Club
- Activities On-site
- Educational Speakers / Life Long Learning
- Walking Club
- Sensory-based Programs
- Tai Chi
- Gardening Club
- Men's Club
- Art Classes
- Holiday Parties
- Live Musical Performances
- Birthday Parties
Reviews
for Ivy Park at Pleasanton
Write a review
A Place for Mom has scored Ivy Park at Pleasanton with 8.1 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Ivy Park at Pleasanton has 18 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.4
Friendliness
4.7
Care Services
4.4
Staff
4.5
Meals & Dining
4.2
Activities
4.6
Value for Cost
4.1
A Place for Mom has scored Ivy Park at Pleasanton with 8.1 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Ivy Park at Pleasanton has 18 reviews with an average "overall experience" of 4.1 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
Anonymous - Family/friend
Assisted Living
March 13, 2024
Our Experience
We had four months with Sunrise and I would rate them a 4-5. Since Ivy Park took over, it's been frustrating. I feel it's taking them a long time to stabilize and with all the turnover, the Memory Care area has been constantly low in staff/care. Always new faces who don't understand what my father needs and the costs went up. Cleanliness is a constant challenge, but good job. It was better under Sunrise, but it feels like Ivy Park is finally under control in this area. Every one is very friendly and everyone cares. We bring in Visiting Angels to supplement care because there's been so much staff turnover since Ivy Park took over and we can't count on consistent care right now. Sunrise had a wonderful staff, they knew the patients and their needs. Since Ivy Park took over there has been a high level of turnover in staff, constantly new care givers in Memory Care, so they don't have enough experience to provide good care. Good people, I think a year from now I would rate more highly, but right now this is a generous rating. Dad has gained 3 inches on his waist in a year. He likes the food! They offer more activities than my father is interested in, but it's good for the population. As for Value for Cost, I think it's very high cost for the level of care that we are getting. Overall, my father is very happy there and he is safe/in good hands. I just hope that the staffing situation stabilizes soon.
Anonymous - Family/friend
Assisted Living
December 26, 2023
Would recommend
Ivy Park at Pleasanton has been a great experience over all. No complaints. The staff members there amazing here. They make it a fun environment for the residents by always having positive attitudes. My aunt seems to be getting wonderful care, as she has improved through her time there. We would recommend this community to other families.
BW - Family/friend
Assisted Living
November 9, 2023
Review for Ivy Park at Pleasanton
No place is perfect, but the community is very nice and will work with you to take care of your loved ones. The medical staff level, all the medtechs in Memory care are LVNs and their wellness staff has multiple nurses under the Director.
TE - Family/friend
Assisted Living
June 5, 2023
Would recommend. We're very pleased with our choice, and my father is happy and secure.
We are very impressed by how genuinely caring the staff is with my father. My father feels safe and happy, which is critically important to us. Cleanliness in the common areas is excellent, although room cleaning could be better. They also need to watch more carefully for incontinence issues, but otherwise the care is good. Key staff are excellent and stable, but it feels like there is a fair amount of turnover in junior staff. All things considered, we would recommend Sunrise (soon to be Ivy Park) for a family in our situation. We're very pleased with our choice, and my father is happy and secure.
Jennifer T
Assisted Living
April 17, 2023
Sunrise is indeed a community and the staff treats the residents like family. They are very professional, kind, caring, friendly, compassionate and patient. Their communication with family members of the residents is outstanding.
anonymous - Toured community
Memory Care
October 17, 2022
Tour experience
We had a very good tour experience with Sunrise of Pleasanton. The facility itself is very elegant. The lady who showed us around did a great job. Unfortunately it was just way too expensive for what we could afford. When she called to follow up and I had told her that we chose [facility name removed], she was happy and knew the directors name over there. It seems that the community of elder care in this area is very connected to each other and I like that.
Response from Ivy Park at Pleasanton
October 24, 2022
Hi Customer, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had a positive experience when touring Sunrise of Pleasanton. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact info@sunriseseniorliving.com. Thank you! – The Sunrise Team
Amy - Family/friend
Memory Care
August 25, 2022
Definitely not recommended for memory care
The first couple weeks were a honeymoon period, then it was awful. She only got one shower the whole time she was here. She had scabs all over her knees. She did not feel good and I called 911 and they did not want me to call. She had over a 100 degree temperature when the EMTs got there. It turned out that she had sepsis and she passed away and they had no idea and no one ever communicated with me. There were a few good staff members, but a lot of staff were just sitting around. Whenever I would call with any issues they were dismissed. It was a really bad experience. I would not recommend this facility for memory care at all.
Response from Ivy Park at Pleasanton
August 26, 2022
Hi Amy, We take your experience at Sunrise of Pleasanton very seriously and would like to review this matter closer. Please contact info@sunriseseniorliving.com so we can promptly review and address these concerns. – The Sunrise Team
Sydney - Family/friend
Assisted Living
August 12, 2022
a very patience staff
Sunrise of Pleasanton really does have that community feel to it, all of the residents and staff members were very friendly. Our loved one has begun to make new friends which is great. She does not participate in the activities at the moment but from what we can see they have plenty of different things. Based on our experience experience so far we would definitely recommend them to other families.
Response from Ivy Park at Pleasanton
August 16, 2022
Hi Sydney, Thank you for the wonderful things you said about Sunrise of Pleasanton and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of them.
Anonymous - Toured community
Assisted Living
August 4, 2022
Review for Sunrise of Pleasanton
The director was great, and they did really well with the marketing.
Response from Ivy Park at Pleasanton
August 9, 2022
Thank you for the wonderful things you said about Sunrise of Pleasanton. We appreciate you taking the time to leave us a review!
Rosie - Resident/client
Assisted Living
April 12, 2022
Peace of Mind
This was a good experience for us. Everyone was very helpful and they tried to be informative as possible. We took a couple of tours prior to deciding on this community. The staff were good to work with, and they are great at answering questions or addressing our concerns. The majority of the staff seem to show that this is their calling.
The food seems to be very repetitive. There isn't a lot of taste to it, and there is not much appeal to it either. They are short staffed on the wait staff.
The laundry, housekeeping, changing of linens, transportation is available within 10 miles, three meals a day, and the room are included in the monthly price.
The community will take care of medication management, bathing, dressing, and hygiene assistance if the resident needs it and there is an additional charge for these items. There are levels of care that they will provide and this is how the pricing is calculated.
The time the call button is pressed the staff are here immediately to assist the residents. There is nursing care available 24 hours a day.
Response from Ivy Park at Pleasanton
May 17, 2022
Hi Rosie, Thank you for the wonderful things you said about Sunrise of Pleasanton and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of them.
Marc - Family/friend
Assisted Living
March 9, 2022
Mom loves Sunrise!
This was quite a journey for mom, myself and my entire family. We toured almost every community in the area and the moment we walked into Sunrise we knew it was where mom would call Home! She lives in the Terrace Club Memory Care; the fact that they offered Terrace Club was what impacted our decision to move her into Sunrise. This community is so Welcoming and the staff is Extremely Attentive.
Ana D - Toured community
Assisted Living
February 13, 2022
Great tour!
I toured Sunrise for my grandfather who needs Memory Care. I felt that the community was very warm and welcoming. The residents seemed to be happy and well taken care of.
J L - Family/friend
Assisted Living
January 28, 2022
For what it is I guess it is good. I feel like the nursing staff and the efficiency could be improved some and it would make the community even better. My loved one does not like the meals and does not eat a lot of the meals because he says they are so bad.
anonymous - Toured community
Assisted Living
September 22, 2021
Our tour experience
Our family had an in person tour and we thought what they offered medically for the residents was superior. However, we did not like the layout of the apartments or the dining area.
Jan Cloutier - Family/friend
Memory Care
July 8, 2020
Thank god for sunrise
Sunrise is not just a place to put your parents, it is a family organization. They all know you by name, they love you, and they love my father. It like having an extended family. The care is absolutely amazing. I could not ask for anything better. Oh my god, I can't say enough without getting emotional. The people, the care, the food is outstanding, and everything is outstanding. Don't even have a second thought, go and put your family member there, you will not be disappointed. I can sleep at night knowing that my dad is getting the all of the care and love he needs. I love this place!
anonymous - Toured community
Memory Care
June 3, 2020
Sunrise appears to be a great place, but 10K/mo. just won't fit my moms budget.
Michael Boler - Family/friend
Memory Care
May 7, 2019
Attentive to [name removed] my mom.
I find all the staff very attentive to my mom [name removed]
anonymous - Toured community
Memory Care
November 10, 2018
There is no independent living.
Viewing 1-18 out of 18 reviews
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Frequently Asked Questions about Ivy Park at Pleasanton
Ivy Park at Pleasanton offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Ivy Park at Pleasanton 8.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (925) 416-0238 to reach a resident at Ivy Park at Pleasanton.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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