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600 Sundial Dr, Orillia, ON L3V0J3
8 reviews
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rita R
-
Family/friend
5.0
My Mom's great sundial experience
My mother moved into the sundial just as covid started so the staff there had to get her used to a new place and new routines. The caring and gentleness the staff showed towards her made the transition very easy for her. Over the next few months we saw her come to life with renewed interest in life, a better memory, and glowing health from the fabulous food that kept her eating even when she didn't think she was hungry. Being in a place that always had something new to do gave her a reason to get out of bed and excited to get all dressed up. She often praised how wonderful the people that worked there were and told us that she was the luckiest person on earth to have found such a great place to live. We had peace of mind for the first time in years that there was someone keeping an eye on her for us. Early onset alzeimers seemed to be slowed down considerably. The biggest problem was catching her in her room if I wanted to call her because she was never there! She was too busy!!!
About the facility Sundial Lakeview Retirement Residence
Sundial Lakeview Retirement Residence in Orillia, ON is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Independent Living
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Amenities at Sundial Lakeview Retirement Residence
Healthcare Services
- Incontinence Care
- Diabetic Care
- Non-Ambulatory Care
- Staffing & Ancillary Services
Meals & Dining
- Meals Provided
Community Amenities
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Indoor Common Areas
Activities
- Activities On-site
- Devotional Activities Offsite
Compare
Sundial Lakeview Retirement Residence
600 Sundial Dr, Orillia, ON L3V0J3
Mulcaster Mews
130 Mulcaster Street, Barrie, ON L4M3M9
Tudhope Manor
127 Peter Street N, Orillia, ON L3V4Z4
Barrie Manor
340 Blake Street, Barrie, ON L4N6A3
Review score not available
2.3
Review score
10 reviews
2.3
Review score
10 reviews
5 star
0%
4 star
60%
3 star
20%
2 star
10%
1 star
10%
Review score not available
Review score not available
Studio
--Studio
Starting at $X,XXX/moStudio
--Studio
--1 bedroom
--1 bedroom
--1 bedroom
--1 bedroom
--2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Assisted Living
Reviews
for Sundial Lakeview Retirement Residence
A Place for Mom has scored Sundial Lakeview Retirement Residence with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sundial Lakeview Retirement Residence has 8 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.2
Friendliness
4.5
Care Services
4.3
Staff
5.0
Meals & Dining
5.0
Activities
4.4
Value for Cost
3.9
A Place for Mom has scored Sundial Lakeview Retirement Residence with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sundial Lakeview Retirement Residence has 8 reviews with an average "overall experience" of 3.9 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-8 of 8 reviews
rita R - Family/friend
Assisted Living
December 20, 2020
My Mom's great sundial experience
My mother moved into the sundial just as covid started so the staff there had to get her used to a new place and new routines. The caring and gentleness the staff showed towards her made the transition very easy for her. Over the next few months we saw her come to life with renewed interest in life, a better memory, and glowing health from the fabulous food that kept her eating even when she didn't think she was hungry. Being in a place that always had something new to do gave her a reason to get out of bed and excited to get all dressed up. She often praised how wonderful the people that worked there were and told us that she was the luckiest person on earth to have found such a great place to live. We had peace of mind for the first time in years that there was someone keeping an eye on her for us. Early onset alzeimers seemed to be slowed down considerably. The biggest problem was catching her in her room if I wanted to call her because she was never there! She was too busy!!!
Melinda Williams - Family/friend
Independent Living
December 9, 2020
Sundial Retirement Residence
One takeaway from the covid pandemic has certainly been re-embracing the feeling of being grateful. Most importantly, my family and I are very grateful to the Sundial Retirement Residence for their processes and procedures during covid. At all times they have put their residents first,, their safety, their mental and emotional health while also thinking of the residents' families and the strain on them not being allowed to go inside the Sundial to see their loved ones. The management staff approved patio visits which were so lovely during the warmer weather. Visits were always protected by covid screening, wearing of masks and dependent upon the guidelines of the Ministry. At the beginning when Ontario was advising everyone to stay inside, [name removed] from the Sundial Management Team would personally drive the residents to a necessary medical appointment. [names removed] taught our mother and many residents how to use FaceTime, iPads, Messenger and ran clinics until the residents felt comfortable with the new skills they had learned. Staff have always been so kind, taking in packages, disinfecting them and passing them along to residents. The staff are so kind and caring to the residents and their families. The front desk staff, wellness staff, the fun loving and caring activity staff, the maintenance and the cleaning staff are so approachable an helpful. The kitchen staff and servers try to accommodate many variations of likes and dislikes. Above all, [name removed] is only a phone call away and with her professionalism and knowledge is able to handle any question and always provide comfort and positivity. My mother and I recently got together in a room provided by the Sundial to have a one on one visit during the colder weather. It totally soothed our souls. It felt like an early, most desired Christmas gift and I am so grateful. Thank you Sundial Staff for the great care you give to our mother and all the residents. Our family is truly grateful.
Lynn T. - Family/friend
Independent Living
November 20, 2020
Best Retirement Home in Orillia!
My Mom has lived at the Sundial for over two years now and she says she wouldn’t live anywhere else! The staff is amazing! Nurses and PSWs are so friendly & extremely kind and helpful. The kitchen staff and servers call her by name and treat her like royalty! The staff at the front desk go over and above to help in any way. The maintenance staff is so friendly and helpful. It is a great burden off my shoulders to know that Mom is so well cared for at the Sundial. I am so thankful that they take care of every detail and make sure she’s ok even when she’s not doing so well. Through Covid, there hasn’t been one single case and that is because of the exemplary diligence of the staff. Thank you Sundial for making a wonderful home for my Mom!
Elanor - Toured community
Independent Living
April 16, 2019
Great Food!
Stunning views of the lake, food is very delicious!
Jay - Resident/client
Independent Living
October 4, 2018
Sad place
Over priced, dirty rooms, flies, lazy staff, cheap food, the tours are misleading. Talk to residents and ask to see occupied rooms. It's what you don't see during a scheduled tour that will disgust you.
Response from Sundial Lakeview Retirement Residence
October 16, 2018
Dear Jay,
It's very unfortunate you left a review such as this. I went through all the patrons who have enjoyed residing at Sundial and none of them have the name Jay or a similar name. I personally speak to each resident and their families who have chosen to call Sundial home and we have never had the pleasure in speaking. With that said I would still like to take this opportunity to respond to your comments because at Sundial we believe everyone deserves personal attention.
Sundial Retirement Residence is almost a year old and we have full-time cleaning staff; the rooms are immaculate! As far as the food we have an Executive Chef who previously managed at a 5-star golf course who creates our menu and we are proud of the food we offer. In terms of fees all meals, weekly cleanings, phone, internet and activities are included. Most of our residents never have any additional fees but if they do we discuss them well in advance with the family and resident. We are always transparent, and committed to providing the best experience for our residents and staff alike.
Sundial is up to the challenge and we invite everyone to come and experience our amazing rooms and enjoy a free meal for 4 on us anytime! Call 1.844.600.LAKE [5253] to arrange a private tour or accept our free meal for 4 offer! We are excited to show the community who we REALLY are! ;)
Sincerely,
Sundial Lakeview Retirement Residence
Davian - Family/friend
Independent Living
July 18, 2018
Join the Sundial Community!
I toured this residence for my 81 year old grandmother and she decided to call it home. It was an easy decision as the staff was great and the water views were really remarkable.
Response from Sundial Lakeview Retirement Residence
October 16, 2018
Dear Davian,
Thank you for taking your time to leave a wonderful review of Sundial Lakeview Retirement Residence. We pride ourselves on our knowledgeable and dedicated staff who are devoted to our residents. We are very proud of what are residence has to offer our patrons and are committed to providing the best experience. It's our absolute pleasure to have your family member residing at Sundial Lakeview.
Sincerely,
Sundial Lakeview Retirement Residence
anonymous
Independent Living
June 27, 2018
Sundial Lakeview Is Home
The residence is immaculate. The staff is extremely helpful, caring, and friendly. The food is delicious. The attention to detail in the suites and amenities has been priority. The location is fantastic with stunning lake views and highway access. A must see!
Response from Sundial Lakeview Retirement Residence
October 18, 2018
Thank you for taking your time to write a great review of Sundial Lakeview Retirement Residence. We are so grateful to our residents for making Sundial Lakeview home and the support of the Orillia community.
Sincerely,
Sundial Lakeview Retirement Residence
anonymous - Family/friend
Independent Living
June 24, 2018
Do your research
Buyer beware
Looks are not everything
Talk to the residents there already!
Lovely view!
Do your research!!!
The tour is amazing! It's clean and new.
My family member has had months of no hot water but it's finally been fixed and the food has become so bad it's embarrassing! Dirty dishes and tablecloths....
The original staff is amazing but we hope they don't leave!
Management is the real issue!
We are looking for another home for our family member!
Ask to talk to long time residents alone!!!! Good luck!
Response from Sundial Lakeview Retirement Residence
October 18, 2018
Dear Sir or Madam,
It's very unfortunate you left a review online without giving us an opportunity to address your concerns personally. With that said I would still like to take this opportunity to respond to your comments because at Sundial we believe everyone deserves personal attention.
Sundial Lakeview Retirement Residence is almost a year old. We are devoted to making every resident happy as Sundial Lakeview is their home. We pride ourselves on addressing any concerns that are residents or their family member brings to our attention. We have full-time cleaning staff; resident's rooms are cleaned weekly! As far as the food we have an Executive Chef who previously managed at a 5-star golf course who creates our menu and we are proud of the food we offer. In regards to our tours we suggest to anyone visiting that they should come for lunch so that they or their family member can meet the residents at Sundial Lakeview as well as try the delicious meals in our beautiful dining room.
Sundial is up to the challenge and we invite everyone to come and experience our amazing rooms and enjoy a free meal for 4 on us anytime! Call 1.844.600.LAKE [5253] to arrange a private tour or accept our free meal for 4 offer! We are excited to show the community who we REALLY are! ;)
Sincerely,
Sundial Lakeview Retirement Residence
Viewing 1-8 out of 8 reviews
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Frequently Asked Questions about Sundial Lakeview Retirement Residence
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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