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Carolina Reserve of Hendersonville

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1820 Pisgah Dr, Hendersonville, NC 28791

6.5
Review score
24 reviews
Add review
6.5
Review score
24 reviews
5 star
51%
4 star
25%
3 star
8%
2 star
8%
1 star
8%
See all reviews
8.5
Review score
1511 reviews
52 facilities
For pricing & availability:
(866) 374-4058
Carolina Reserve of Hendersonville
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Carolina Reserve of Hendersonville
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Anonymous
-
Family/friend
4.0
My Review
Overall we are happy with our experience with Carolina Reserve. I would recommend the community to others for their loved ones.

About the facility
Carolina Reserve of Hendersonville

Hidden away between the breathtaking Blue Ridge Mountains and the Great Smokies, Carolina Reserve of Hendersonville blends small town charm with lively community dynamics. With decades of senior service experience, they’ve been ranked as the best place to retire in North Carolina on more than one occasion. This family-owned community is passionate about providing next-level care for each of their residents through customized care plans, expansive services and amenities, cozy living spaces, and long lasting companionship. They’ve designed a space that feels just like home to residents and staff alike and can’t wait to welcome you!

Community Amenities and Services

Exceptional care and support are what sets Carolina Reserve apart. They partner with licensed agencies to provide on-site physical and occupational therapy, personal services, and other skilled health care services including medication management, diabetic and incontinence care, and a cutting edge memory care program which combines innovative programming and activities with personalized, hands-on attention.

With robust amenities, no detail is overlooked. The top-notch dining program features healthy, chef-inspired meals offered three times a day along with tasty treats and snacks. Take a dip in a luxurious jacuzzi, connect with your creative side in the arts and crafts center and raised garden beds, or...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Carolina Reserve of Hendersonville

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Carolina Reserve of Hendersonville

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Carolina Reserve of Hendersonville
Carolina Reserve of Hendersonville

1820 Pisgah Dr, Hendersonville, NC 28791

Trinity View Retirement Community
Trinity View Retirement Community

2533 Hendersonville Rd, Arden, NC 28704

TerraBella Hendersonville
TerraBella Hendersonville

3851 Howard Gap Rd, Hendersonville, NC 28792

Carolina Reserve of Laurel Park outdoor common area
Carolina Reserve of Laurel Park

1825 Pisgah Dr, Hendersonville, NC 28791

6.5
Review score
24 reviews
6.5
Review score
24 reviews
5 star
51%
4 star
25%
3 star
8%
2 star
8%
1 star
8%
9.1
Review score
10 reviews
9.1
Review score
10 reviews
5 star
50%
4 star
40%
3 star
10%
2 star
0%
1 star
0%
8.6
Review score
33 reviews
8.6
Review score
33 reviews
5 star
30%
4 star
46%
3 star
15%
2 star
6%
1 star
3%
8.0
Review score
13 reviews
8.0
Review score
13 reviews
5 star
61%
4 star
31%
3 star
0%
2 star
8%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Amenities
at Carolina Reserve of Hendersonville

Healthcare Services

  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care
  • Memory Care
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • No Sugar
  • Restaurant Style Dining
  • Meals Provided
  • Special Dining Programs
  • Guest Meals
  • Low / No Sodium
  • Vegan

Room Amenities

  • Bath Tubs
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Cable or Satellite TV

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Transportation at Cost

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • Outside Patio
  • Outdoor Common Areas
  • Library
  • TV Lounge
  • Central Fireplace
  • Barber Shop
  • Beauty Salon
  • Indoor Atrium
  • Butterfly garden / Hummingbird garden
  • Meeting Room

Recreational areas

  • Movie or Theater Room
  • Raised Garden Beds
  • Jacuzzi
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Live Musical Performances
  • Forever Fit
  • Birthday Parties
  • Holiday Parties
  • Jewish Services
  • Art Classes
  • Gardening Club
  • Visiting Chaplain or Priest
  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Educational Speakers / Life Long Learning
  • Montessori Programs
  • Activities On-site
  • Day Trips and Outings
  • Devotional Activities On-Site
  • Protestant Services
  • Live Dance or Theater Performances
  • Stretching Classes
  • Catholic Services
  • Intergenerational Programs
  • BBQs or Picnics
  • Reminiscence Programs
  • Activities Off-site
  • Brain fitness / Dakim
  • Wii Bowling
  • Trivia Games
  • Live Well Programs

Reviews

for Carolina Reserve of Hendersonville

6.5Review score24 reviews
6.5
Review score
24 reviews
5 star
51%
4 star
25%
3 star
8%
2 star
8%
1 star
8%
Navion Senior Solutions
8.5
Review score1511 reviews52 communities
Write a review
A Place for Mom has scored Carolina Reserve of Hendersonville with 6.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Carolina Reserve of Hendersonville has 24 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.1
Friendliness
4.2
Care Services
4.3
Staff
4.8
Meals & Dining
2.8
Activities
3.8
Value for Cost
3.8
A Place for Mom has scored Carolina Reserve of Hendersonville with 6.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Carolina Reserve of Hendersonville has 24 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Navion Senior Solutions
8.5
Review score1511 reviews52 communities
Logo for Navion Senior Solutions
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 24 reviews
anonymous - Family/friend
Assisted Living
November 15, 2022
3.0
Verified Review
Would recommend based on the kind & caring staff, but facility interior & food need a lot of improvement.
Every single staff member is kind and compassionate. But the overall look of the place could use updating. And the worst is the food - it's awful. I would still recommend based on how caring the staff are, but the facility and food need improvement.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
1
Activities
3
Value for Cost
3
Anonymous - Family/friend
Memory Care
July 28, 2022
4.0
Verified Review
My Review
Overall we are happy with our experience with Carolina Reserve. I would recommend the community to others for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
February 28, 2022
1.0
Verified Review
Wasn't Happy - Very Stressful Experience
I was NOT happy with how I was dealt with. They would send my loved one to the hospital without letting me know. And I would get a call form the hospital, not even knowing that she was being transferred. I would ask for information from Carolina Reserve, and they would not get back to me. Finally they told me they were sending her to a behavioral place to be evaluated. I was told the behavioral place had diagnosed her with a type of dementia that Carolina Reserve does not provide care for and we needed to move her. I was not at all happy with how we were treated.
anonymous - Toured community
Assisted Living
January 25, 2022
2.0
Verified Review
My tour review
This community just seemed like a lot of people outside and seemed to be just alone with no stimulation.
anonymous - Family/friend
Assisted Living
July 9, 2021
4.0
Verified Review
Would recommend for people with more care needs.
I think you need to peek in at different times. When we visited, it looked like a beautiful place, with nobody in wheelchairs sitting around. But there are actually a lot of low functioning people there, not a lot of people you can have conversations with. So I don't think I would recommend for people who are higher functioning because they're not going to have the stimulation from other residents. But I think the staff tried to be very helpful during a stressful time and situation. The facility looked clean. The rooms are little outdated, especially the bathrooms, which are small. The sinks were pedestals, so there wasn't much counter space. But they did have stand-up showers with benches.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Value for Cost
3
anonymous - Toured community
Memory Care
April 21, 2021
5.0
Very nice facility. Staff was very informed and friendly. Several different floor plans to consider. A contender for my mother
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
L L - Family/friend
Assisted Living
March 11, 2021
5.0
Verified Review
Safe, Clean, Trustworthy Place for Your Loved One
I would highly recommend them for my loved one. The community does a great job with the residents. The communication with the staff is great and are responsive. All the residents are vaccinated now. They are starting to open up things more now.
Friendliness
5
Care Services
5
Staff
5
Dianne P - Family/friend
Assisted Living
February 8, 2021
5.0
Verified Review
Carolina Reserve
Everyone that we have spoken with over the phone has just been excellent. During this time with covid their communication with regarding our loved one has just been top notch.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
anonymous - Family/friend
Memory Care
December 21, 2020
3.5
Verified Review
Overall a good community but could use some improvements
With COVID they are a little short staffed, however the folks that work there are really good, and they do everything that they can. At first they were really strong with the activities, but at one point there were no activities. The rooms are a little dark and depressing.
Cleanliness
3.5
Friendliness
4.5
Staff
4.5
Care Services
4
Meals & Dining
3
Activities
2.5
Value for Cost
2
Karen Davidson - Family/friend
Memory Care
September 24, 2020
5.0
Fantastic Facility
The care and attention to detail is what sets this company apart. They truly strive to make the client and their family happy; which is extremely difficult in this time. Any questions I have are promptly answered and I have never had a problem regarding any issue!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
trevor davidson - Resident/client
Memory Care
September 20, 2020
5.0
care of my sweet wife and mother of our three boys
everyone very helpful and pleasant during this difficult time. we know my wife is well taken care off. our son [name removed] set up Alexa Echo in our home and her room with the help of [name removed] so we can see and talk to her every day...if she has a problem with her unit the staff are always willing to help her it just takes a phone call to the front desk...keep up the good work and GOD bless
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
3.5
John Davidson - Family/friend
Memory Care
September 17, 2020
5.0
5 star Assisted Living
Placing our mother into an assisted living resident was one of the most difficult decisions our father and his family has ever had to make and this was done in the middle of the pandemic. The staff at Carolina Reserve have been so helpful, and it has been comforting knowing that they think of our mom as part of their family, not just some elderly lady that lives in the residence. The staff are all true professionals and are supportive of the abilities that mom still has, encouraging her do as much as she is capable of, in order to keep her physical and mental skills active and in use while assuring that at all times she is safe and does not become overwhelmed. Mom walks daily and she enjoys interacting with the staff who have encouraged her to ask us for personal photos, artwork, special nightgowns and clothes that makes her feel in control of her day and her bedroom. Our mom is treated with respect and kindness and she refers to the Carolina Reserve at Hendersonville as her "New Home." There are no words to thank everyone at the residence. I know she is cared for and she is truly in her own home. While this make have been a difficult decision, it was the right decision in our situation and we are most grateful for what they have done and are doing for our family today and everyday. Thank you.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
May 20, 2020
4.5
Professional and Caring
I have the assurance that my Mom is taken care of, safe, and stable. My experience is that staff is consistently personable, approachable, professional, caring and that my Mom’s well-being matters. That matters to me!
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Lisa F. - Family/friend
Memory Care
May 18, 2020
5.0
Verified Review
A small, warm, and facility
They are far better than the last community we were at. The quality of care here is really good. The building is clean with no odors. The food quality is good. During the pandemic, the staff have been really on top of things with communication, letting families of any changes, and offering facetime visits. The staff are friendly and caring with a mixture of personalities among the staff.
Cleanliness
5
Friendliness
4
Value for Cost
5
Care Services
5
Activities
5
Greg Penfold - Industry reviewer
Memory Care
May 14, 2020
5.0
Verified Review
Review of Carolina Reserve Of Hendersonville
Wonderful community with caring staff and happy residents. Food is outstanding. A must see 5 star.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Cindy Wilkerson - Family/friend
Memory Care
May 5, 2020
5.0
Verified Review
Wonderful Place for Dad
My dad’s time at Carolina Reserve was really great. The staff took great care of my dad. I was so glad we found Carolina Reserve when we did. My dad has been three different place and I looked a lot too so I have seen a lot of communities in the area. Carolina Reserve is a smaller community and they give the residents a lot of one on one attention. They treat the residents like family. To my knowledge they have had no cases of the virus which says a lot about their protocols and that made me happy and feel secure.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
May 7, 2019
3.5
Care is overall good
My family member is in the memory care unit at Carolina Reserve. The staff is friendly, but it is easy to get "jaded" working with this population and some of the staff seem annoyed at times. The CNA's who dispense medications have a "round the clock" duty and are glued to their computer screens and administering medications; it would be lovely to have more staff. The CNA's do an excellent job. The best part of Carolina Reserve are the activity director(s) who are very friendly and engaging. I would love it if they had more of a variety of activities and MUSIC at all times in the lobby! Music changes depression in dementia and Alzheimer's patients. Overall, my family member's experience has been good...the number one complaint from him/her is boredom.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
2.5
Care Services
3.5
Activities
3.5
john conte - Family/friend
Memory Care
April 23, 2018
0.5
Think Twice
Go anywhere but here. Period. My dad was there for several months. needed more care after some time... they were fast to charge us more, but never ever gave more care, except for the immediate hour after we complained or pointed out he was not getting it. They would do something and the next day, it disappeared. Dad died now... and 2 weeks later, the death certificate has not advanced from them. Carolina management is incompetent, they do not give near the quality or level of care they promise or charge for. Not sure if they don't care or if they are understaffed or it is just policy. Services that were promised going had to be fought for once in. They should be stripped of their rating and reevaluated for what they really are. I know I sound bitter. I am not. I am 100% realistic on what to except and 100% honest on what was delivered. And the food... it is awful. Bojangles would be considered gourmet. But that is minor in comparison to all else. There must be better solutions out there for the aging.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Memory Care
December 26, 2017
1.5
Discouraged
When Raven solutions bought spring arbor in march 2017, they made a lot of promises. They did get some new furniture in both assisted living and the cottage. However they put back the old stain chairs in cottage and it smells like urine in the unit most of time now. Staff has been reduced on both sides even though full. Staff is worn out and stressed. They were promised raises this year but now they are told not til next spring. The cottage is at or past full capacity and there is not enough seating for residents in living room. They did get electronic devices for residents and call buttons on cottage side in bathrooms. Staff are suppose to activate buttons to show they are checking rooms. That worked for the first few weeks but not so much now. Most staff leave their cell phone units to monitor residents on tables or not in sight. The best of the facility are the hard working staff, activity personnel and maintenance.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
anonymous - Family/friend
Memory Care
September 18, 2017
5.0
Everyone is friendly and caring
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 24 reviews

Neighborhoods
around Carolina Reserve of Hendersonville

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Frequently Asked Questions
about Carolina Reserve of Hendersonville

Carolina Reserve of Hendersonville offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Carolina Reserve of Hendersonville 6.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (828) 622-4988 to reach a resident at Carolina Reserve of Hendersonville.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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