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Southern Heritage Assisted

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5310 Clemons Rd, East Ridge, TN 37412

8.2
Review score
17 reviews
Add review
8.2
Review score
17 reviews
5 star
52%
4 star
24%
3 star
12%
2 star
0%
1 star
12%
See all reviews
For pricing & availability:
(866) 374-4058
Southern Heritage Assisted
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Reta S
-
Resident/client
4.0
A next step in life
There will be things you would like to be different, but after all this is not meant to be the home you created with your family. It is a next step in life. They need to spend a little more time cleaning the social area and keeping the laundry room clean. Staff are very friendly and help

About the facility
Southern Heritage Assisted

Southern Heritage Assisted offers a great home for seniors who are looking to receive care and assistance in the city of East Ridge, TN. This assisted living community is located near great locations such as a 300 acre botanical garden and the Chattanooga Regional History Museum. Those visiting residents of this community will find that there is much to do for entertainment in the area.

Southern Heritage Assisted provides its residents with care to get through each day. Our staff provide 24-hour assistance so that every one of our residents knows that they will be helped when they need help, no matter what time of day it is and even when they need help in the night. We are here to make sure that ever senior who becomes a part of our assisted living community is safe and has the help that they need each day.

In addition to providing our residents with a great community to live in that is located in a good spot, we also offer the following:

  • Beauty shop available on-site
  • Three delicious meals served daily, with snack and beverage options
  • Housekeeping services
  • Laundry services provided weekly
  • Activities and programs to keep all of our...

Read more

Senior living options offered

Assisted Living

Independent Living

Pricing
for Southern Heritage Assisted

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Southern Heritage Assisted

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Southern Heritage Assisted undefined
Southern Heritage Assisted

5310 Clemons Rd, East Ridge, TN 37412

StoryPoint Chattanooga
StoryPoint Chattanooga

1148 Mountain Creek Rd, Chattanooga, TN 37405

The Canopy at Boynton Ridge Community Exterior
The Canopy at Boynton Ridge

54 Battlefield Canopy Circle, Ringgold, GA 30736

Brookdale Hixson community exterior
Brookdale Hixson

4515 Hixson Pike, Hixson, TN 37343

8.2
Review score
17 reviews
8.2
Review score
17 reviews
5 star
52%
4 star
24%
3 star
12%
2 star
0%
1 star
12%
9.8
Review score
51 reviews
9.8
Review score
51 reviews
5 star
70%
4 star
22%
3 star
4%
2 star
0%
1 star
4%
9.3
Review score
11 reviews
9.3
Review score
11 reviews
5 star
55%
4 star
36%
3 star
9%
2 star
0%
1 star
0%
9.2
Review score
41 reviews
9.2
Review score
41 reviews
5 star
44%
4 star
41%
3 star
10%
2 star
0%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Amenities
at Southern Heritage Assisted

Healthcare Services

  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care

Meals & Dining

  • Meals Provided

Community Amenities

Transportation & parking

  • Complimentary Transportation

Common areas

  • Indoor Common Areas

Services

  • Beautician

Activities

  • Devotional Activities Offsite
  • Activities On-site

Reviews

for Southern Heritage Assisted

8.2Review score17 reviews
8.2
Review score
17 reviews
5 star
52%
4 star
24%
3 star
12%
2 star
0%
1 star
12%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Southern Heritage Assisted with 8.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Southern Heritage Assisted has 17 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.1
Care Services
4.0
Staff
4.3
Meals & Dining
4.3
Activities
3.8
Value for Cost
4.1
A Place for Mom has scored Southern Heritage Assisted with 8.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Southern Heritage Assisted has 17 reviews with an average "overall experience" of 4 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
Mary F - Resident/client
Independent Living
September 12, 2023
1.0
Independent Living
Filthy garbage. Two feet from each back door. Overflowing. stinking garbage in laundry room. Puts plastic table cloths but doesn’t wipe down after each meal. Maybe 1 times a week. Money over residents. No services. If you fall they refuse to assist us when we call. They tell the cops to break the door down because nobody has keys for our building. Residents selling drugs. Unlicensed residents driving other residents around. Police called because administrators do not intercede with resident conflict. Constant turmoil. Nearly no activities. Housekeeping is a joke with [name removed]. [name removed] the best working at 70 years old to afford this place and the are killing her making a 5 foot tall woman empty garbage cans that are nearly as tall as her. Im much younger and stronger and I can barely lift a half full wet diapers bag. 92 year old woman lifting a bag is bad enough. But making her go outside sand barely able to open the heavy doors. Have leases but they want more money. Illegally raised rent.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
2
Reta S - Resident/client
Independent Living
April 4, 2023
4.0
Verified Review
A next step in life
There will be things you would like to be different, but after all this is not meant to be the home you created with your family. It is a next step in life. They need to spend a little more time cleaning the social area and keeping the laundry room clean. Staff are very friendly and helpful. There are limited activities, but what is offered is fun and well organized. I think the pricing is fair for what we get here.
Cleanliness
3
Friendliness
4
Staff
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
February 6, 2023
5.0
Verified Review
Comfortable with our choice
They offer a lot of activities inside the facility and do the best that they can - but there are no outings. They do bingo, have entertainment come in, etc. When you walk in the facility is smells like a gourmet restaurant. I have only eaten a couple of things, but you can just tell by the smell how good of quality it is. The residents are clean and look happy, you don't walk in a smell urine or any strong smells trying to cover something up. I would not have any problems recommending Southern Heritage to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Patty - Family/friend
Independent Living
January 9, 2023
5.0
Verified Review
Would Recommend
Southern Heritage is a very nice place to be. If a resident needs help, all they have to do is call, and the staff will be right there to help, even on the independent side. They're overall very friendly and helpful. The apartment is small but nice.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
January 6, 2023
5.0
Verified Review
friendly staff
We like the smaller setting of Southern Heritage community, our loved one is able to receive more personalized care. The community between the staff members and our family is great, they keep that line of communication open all the time and notify us regarding anything with our loved one. There are plenty more activities for our loved one to do, and she says the meals are really good and she goes to the dining hall for every meal. Southern Heritage has a really positive atmosphere to it and we would recommend them to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Larry - Family/friend
Assisted Living
April 11, 2022
5.0
Verified Review
Would Recommend
It's a great place. My loved one's care needs might be starting to get higher than they can realistically handle. But for other people, it would be good place to go. Everything is really nice. The food is good. It's just a great place for somebody who can care for themselves with some assistance.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Susan - Family/friend
Assisted Living
December 15, 2021
5.0
Wonderful home-like facility
This facility is a great place for your aging Mom or Dad. At her first visit, my mom decided that was the place for her. The staff are all very caring and helpful. The setting is very comfortable and well maintained. No regrets for choosing this for my Mom!
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
anonymous - Family/friend
Assisted Living
November 10, 2021
3.0
Verified Review
Our experience with Southern Hertiage
We chose Southern Heritage because of the convenient and familiar location as well as the value for the money. She stayed in a respite room that was fully furnished and they were able to meet her needs. She was not happy because there were not many activities provided so she got pretty bored.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
2
Value for Cost
4
John - Family/friend
Assisted Living
April 20, 2021
5.0
Verified Review
A great place for elder peolple to live
Everything there was top notch, from the administrators all the way down to the staff that took care of my loved one every day. I have no complaints whatsoever about the place. The care my loved one received was fantastic. For what they had to deal with, between Covid challenges and general obstinance from seniors, they did a fantastic job. They did a great job of making my loved one feel right at home, and that he was loved and cared for. He loved being here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 1, 2019
0.5
Avoid
Worst facility in the area, staff has gotten in trouble for stealing narcotics, they had a squater in their building cooking crack, the administrator has gotten in the residents faces on multiple occasions and has even denied medical treatment instead of notifying family members when it was necessary, staff is overworked, they have fired staff while they were greaving a loss of a family member and one employee while she was in ICU. Please do your research on where you place your loved ones. This facilities focus is on the money and not on the residents.
Cleanliness
4
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
2.5
anonymous - Toured community
Assisted Living
September 5, 2018
4.0
We liked this facility The rooms are clean with fresh paint and carpet. The common area could use new carpet. We liked that it is a small facility and medication management is available.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
August 28, 2017
4.0
Verified Review
A good visit
This looked like a well taken care of community when I visited. The person that took us on tour was nice. This community does offer transportation. This is a smaller community and I did not feel it would work for my loved one.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Assisted Living
April 21, 2017
4.5
Verified Review
Good place for mom
My mother has complimented how kind and nice the staff is. She goes down to attend events and participates in crafts. The community meets all of her needs and she's adjusted well.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Assisted Living
March 30, 2017
4.0
Verified Review
Care and comfort
I am happy with this community. The cleanliness is outstanding. My mom is not very happy with the meals. They have a variety of activities. This is a location that is close for us to visit. We would suggest that families tour this community for the care of a loved .
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Assisted Living
January 14, 2017
4.5
Great experience at Southern Heritage
I have found the staff at Southern Heritage Assisted Living to be attentive and caring to the needs of my loved one. They are prompt in notifying a family member of any problems. The food is good. The facility is clean. The decor is very appealing to the seniors of this generation that are living there. There are some activities for seniors to participate in. My only suggestion would be to add more activities. Otherwise, my family is very happy with this facility. We feel like our loved one is feeling at home and content.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4
Activities
3.5
anonymous - Toured community
Assisted Living
December 27, 2016
5.0
Verified Review
Very nice place!
We really enjoyed the tour of this community. The staff was nice and showed us around. We just felt that this was not the right place. The activities that they had did not fit mom and the community was a lot smaller . However, all was nice and it was well lite.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
A Place For Mom Customer - Toured community
Assisted Living
December 16, 2012
3.0
Verified Review
Smaller rms. homecooked meals/private...
Smaller rms. homecooked meals/private pay will help relocate if medicaid needed. No activity dir/P.T. & taechi Inst. 2Xmo. Will do VA meds. Laundry included.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-17 out of 17 reviews

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Frequently Asked Questions
about Southern Heritage Assisted

Southern Heritage Assisted offers Studio. Learn more.

A Place for Mom has scored Southern Heritage Assisted 8.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (423) 490-0119 to reach a resident at Southern Heritage Assisted.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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