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2717 Riva Rd, Annapolis, MD 21401
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Anonymous
-
Family/friend
4.0
Nice community.
What our family likes most about the Charter Senior Living community is the friendliness of the staff, but the community really could improve on the meals they prepare for the residents.
About the facility Charter Senior Living of Annapolis
Nestled behind historic oak trees, Charter Senior Living of Annapolis offers seniors a secure and supportive, homelike environment. The specially designed building features intimate gathering areas, a beautifully landscaped courtyard, and convenient amenities. The 24-hour licensed nurses and memory care-certified associates provide residents with superior memory care services that promote a sense of dignity and independence while continuing to enhance the human spirit.
This community offers seniors with Alzheimer’s and other types of dementia specialized care through the exclusive Flourish℠ memory care programming. This program promotes residents’ self-esteem while reducing the risk of boredom, loneliness, and aggressive behaviors through five key points:
- Velocity program — Daily activities and events keep residents stimulated and engaged.
- Oshibori experience — A daily routine that provides aromatherapy and serves as a reminder for mealtimes.
- Grab-and-Go neighborhood activities — Spontaneous small-group activities catered to residents’ individual needs.
- S.T.A.R. — Specific Therapeutic Assisted Recreation is a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.
- Rest and Restoration program — An intervention program that provides audio, video, engagement, as well as comfort stimulation and redirection.
Find peace of mind at Charter Senior Living of Annapolis.
State Licensing Information
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Senior living options offered
Memory Care
Pricing for Charter Senior Living of Annapolis
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Charter Senior Living of Annapolis
2717 Riva Rd, Annapolis, MD 21401
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8.6
Review score
15 reviews
8.6
Review score
15 reviews
5 star
60%
4 star
13%
3 star
20%
2 star
0%
1 star
7%
9.4
Review score
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9.4
Review score
7 reviews
5 star
86%
4 star
14%
3 star
0%
2 star
0%
1 star
0%
9.0
Review score
27 reviews
9.0
Review score
27 reviews
5 star
59%
4 star
30%
3 star
7%
2 star
4%
1 star
0%
9.0
Review score
37 reviews
9.0
Review score
37 reviews
5 star
54%
4 star
38%
3 star
5%
2 star
0%
1 star
3%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Amenities at Charter Senior Living of Annapolis
Healthcare Services
- Diabetic Care
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
- High Acuity Care
- Staffing & Ancillary Services
- Memory Care
Meals & Dining
- Vegan
- Organic
- Professional Chef
- International Cuisine
- Special Dining Programs
- Vegetarian
- Meals Provided
- Low / No Sodium
- Guest Meals
- No Sugar
- Restaurant Style Dining
- Gluten-free
Room Amenities
- Cable or Satellite TV
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Garden View
- Respite or Short Term Stays Offered
- Air Conditioned
- Ground Floor Units
- Handicap Accessible
Community Amenities
Transportation & parking
- Uncovered Parking
- Transportation at Cost
Common areas
- Central Fireplace
- Indoor Common Areas
- Outdoor Common Areas
- Outside Patio
- TV Lounge
- Barber Shop
- Butterfly garden / Hummingbird garden
- Beauty Salon
- Computer or Media Center
Recreational areas
- Arts and Crafts Center
- Game Room
- Raised Garden Beds
- Piano or Organ
Services
- Housekeeping
- Beautician
- Laundry Service / Drycleaning
Languages spoken
- English
- Spanish
Activities
- Gardening Club
- Birthday Parties
- Christian Services
- Live Dance or Theater Performances
- BBQs or Picnics
- Visiting Chaplain or Priest
- Karaoke
- Holiday Parties
- Other Religious Services
- Live Musical Performances
- Catholic Services
- Stretching Classes
- Montessori Programs
- Sensory-based Programs
- Light Therapy Programs
- Reminiscence Programs
- Devotional Activities On-Site
- Dances
- Pet-focused Programs
- Art Classes
- Brain fitness / Dakim
- Activities Off-site
- Activities On-site
- Day Trips and Outings
- Protestant Services
Reviews
for Charter Senior Living of Annapolis
Write a review
A Place for Mom has scored Charter Senior Living of Annapolis with 8.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Charter Senior Living of Annapolis has 15 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.1
Friendliness
4.6
Care Services
4.0
Staff
4.6
Meals & Dining
3.4
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Charter Senior Living of Annapolis with 8.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Charter Senior Living of Annapolis has 15 reviews with an average "overall experience" of 4.1 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-15 of 15 reviews
Disappointed - Family/friend
Memory Care
March 24, 2024
Disappointed
The place looks good and has great layout for dementia residents. Most of the staff are very kind, but not all trained well w memory care. There is a HUGE turnover in staff and they are often severely understaffed, esp @ night. If your fam does not sleep at night or seems uncooperative w/meds, they label them belligerent and send them to hospital for "Psychatric" assessment". This will cost you $[removed] plus cost of ambo ride. They will require you to get 24 hr 1:1 private duty care that will cost you $[removed] hour, so they do not have to deal with residents at night. Our family was there for eight months and left based on $[removed] per month facility costs and $[removed] per month costs for 1:1 care. If they prescribe meds, have them ckd by outside med staff -may not be most current meds. They charge you when fam is moved out & in hosp for weeks. Look for a fac w long-term staff and staffed well at night. Pretty & clean is just not enough if you need memory care.
Anonymous - Family/friend
Memory Care
January 8, 2024
Nice community.
What our family likes most about the Charter Senior Living community is the friendliness of the staff, but the community really could improve on the meals they prepare for the residents.
Anonymous - Family/friend
Memory Care
December 18, 2023
If your loved one ready for caring full time care, try this one
Very friendly very personalized treatment, good communication. They are keeping his entrance fee and holding it good for a year in case he needs to go back. He just basically was not ready for that level of care. The reason we gave the activities a 3 out of 5, is because our loved one has not given any real effort.
Wendy - Family/friend
Memory Care
July 3, 2023
Review for Charter Senior Living of Annapolis
They are extremely well prepared to deal with dementia patients. Much better than facilities that have general assisted living with a memory ward.The staff is incredibly compassionate and knowledgeable. They have also facilitated the formation of support groups for the loved ones of the residents that have been extremely important to our family.
Anonymous - Family/friend
Memory Care
February 14, 2023
Highly recommend
We chose Charter Senior Living because they were an exclusive dementia care facility vs having a separate dementia care area. The staff were extremely helpful in getting my dad in and he was a difficult admission. They really worked with me. The executive director and main sales person were awesome. They have a new director [name removed] and she walked us through everything and made it an easier transition. They were all very compassionate.
I would recommend the facility to others.
Rachael - Family/friend
Memory Care
January 11, 2023
Nothing but gratitude to the staff at Charter!
Charter Senior Living of Annapolis was great. We loved our experience and would recommend it to anybody who has a loved one that is in late stages of dementia. This is truly the appropriate facility to help handle loved ones in those late stages. The staff is so kind and caring, and they welcome family involvement in making sure your loved ones are properly taken care of in their state.
anonymous - Family/friend
Memory Care
January 11, 2023
A Safe Place for a Hard to Place Family Member
They did a great job getting our family member a spot and have doe great working with a difficult person. They are friendly to the residents and the family. Very well looked after. He is not easy. They are firm but flexible. A wonderful head chef who seems to know all the residents, there likes and dislikes. Our resident seems to like the food. They have lots of activities and find ways to get most involved. The overall value was very reasonable
Rayanne W - Family/friend
Memory Care
July 20, 2022
A patient safety nightmare!
Charter Senior Living is horribly understaffed! Executive director is clueless and plays the blame game! On [date removed], the facility was staffed with 2 CNAs and no licensed staff on site! Patients did not receive medication during that time! My mother (a hospice patient) did not receive her Morphine for 8 hours and was in extreme pain! Please don’t send your loved one to this place!
J. Brady - Family/friend
Memory Care
September 25, 2017
A Trusted Place for your Loved One
I visited my friend's family as they brought their father here. The facility was so clean and the staff was so nice. RSD [name removed] was so caring. She was friendly and caring, we felt like we were leaving [name removed] with another member of the family. I can't say enough great things about this nurse. Anyone would be honored to have her take care of their loved one.
anonymous - Family/friend
Memory Care
September 6, 2016
A Fantastic Community
This is a fantastic community, my husband did very well here. He was here for a respite stay and everything went very well. He really liked it here, and all the staff loved him. I was nervous placing for the respite stay, but my friends and our kids said he was very well taken care of. This is a beautiful community, with very caring people. If he ever had to move to a community, I would use this one.
anonymous - Family/friend
Memory Care
July 28, 2016
Wonderful care for my Mom
My mother has been a resident at Somerford for several years now and I love it! She is not the easiest person to please and she is happy and completely safe. The food is wonderful and never boring!( and they always have coffee and cookies for us when we visit)
The staff is cheerful and helpful.
Thanks to all who take such good care of the most important woman in my life.
anonymous - Family/friend
Memory Care
July 24, 2016
Not happy
Somerford Place looks good from the outside looking in. Here's our breakdown: Cleanliness is okay. Food is pretty good. Activities are good. There's lots of walking space. But it is a very expensive facility. The care is very inconsistent because caregivers are constantly quitting. This is really disturbing. They have only one or two caregivers for each section of up to 16 people. Most are incontinent so don't get diapers changed very often. There is a lot of yelling. There is little team work and lots of confusion.
Response from Charter Senior Living of Annapolis
January 31, 2017
Thank you so much, we really appreciate your input. Five star Senior Living strives to deliver quality care and finest hospitality experience to our residents. We operate under strict federal and state regulations and procedures, including staff to patient ratio, we often times exceed these regulations. Our personnel is held to the highest standards of conduct and service. With that being said we seek to improve. if you are willing, please call our GOLD customer service line to voice your concerns in detail, we will try to address them accordingly.
Ellen Dechant - Family/friend
Memory Care
July 24, 2016
Not so good
The facility is laid out wonderfully for people with dementia. There are several very devoted caregivers and nursing team. Other than that, we have been disappointed at the rate of turnover in the staff and the crisis management style. The building is old and in need, although well maintained. The company that bought the facility is just concerned with making money. That is apparent after being there for a little while. There are other facilities that cost less and have more consistency.
Response from Charter Senior Living of Annapolis
January 31, 2017
Thank you so much, we really appreciate your input. Five star Senior Living strives to deliver quality care to all of our residents and hold our staff only to the highest standards of hospitality and service, in all lines of care. Somerford Place offers a variety of activities and programs designed to encourage spiritual, mental and physical well-being of our residents. Among our programs we offer one designed for our Alzheimer and Dementia patients: Bridge to Rediscovery. It is an innovative program where seniors living with Alzheimer’s disease and other forms of dementia can flourish and share a positive life experience: [removed]
With that being said, we are always looking for ways to improve, so if you are willing, we kindly ask you to call our Gold Star Service line [removed] and provide us more details.
Loved one - Toured community
Memory Care
February 25, 2014
Looked very nice during the tour
I was very impressed by what I saw here, I'd give them top marks across the board. It was a very nice looking, clean facility, and the staff were all very friendly and professional. The staff were all nurses, which is something you don't generally see in these types of communities.
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Clean, well staffed.
Clean, well staffed.
Viewing 1-15 out of 15 reviews
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Frequently Asked Questions about Charter Senior Living of Annapolis
Charter Senior Living of Annapolis offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Charter Senior Living of Annapolis 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (410) 224-7300 to reach a resident at Charter Senior Living of Annapolis.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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