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Royal Columbian

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5615 W Umatilla Ave, Kennewick, WA 99336

8.4
Review score
15 reviews
Add review
8.4
Review score
15 reviews
5 star
54%
4 star
7%
3 star
13%
2 star
13%
1 star
13%
See all reviews
8.0
Review score
152 reviews
11 facilities
For pricing & availability:
(866) 374-4058
Royal Columbian
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Royal Columbian
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AMANDA M. HOBBS
-
Family/friend
5.0
WOW ?? AMAZING CAREGIVER
WOW [name removed] focus on client care is unwavering. he exudes all the qualities of an ideal caregiver including patience, resourcefulness, punctuality, and reliability. especially if they are having a difficult day/Night. [name removed] is a great trainer for other caregivers who shadow

About the facility
Royal Columbian

Royal Columbian Retirement Inn is a warm, home-like community located in Kennewick, WA. Our community is surrounded by beautiful landscaping, mature trees, and some apartments offer views of the lovely Columbia River! We are located in a well established residential area, with close proximity to the Columbia Center Mall, doctor's offices, and many entertainment venues.
Royal Columbian offers Independent and Assisted Living options, as well as several sizes of apartments. Our staff is second to none — you can be assured that we will work hard to make your stay with us a wonderful experience! We offer scheduled social activities on our bus — and are often out on jaunts to shopping venues, museums, wineries, picnics of casinos! Our residents are asked to participate in choosing tasty menus, and we encourage visits from families.
We offer 16 hour a day nursing services, and care givers are available 24 hours a day for Assisted Living residents. Weekly housekeeping, linen service, a beauty/barber shop and prompt maintenance personnel are also a benefit of life at Royal Columbian!
Please come and enjoy a free lunch before your tour — you'll be sure to see why Royal Columbian is so special!

Senior living options offered

Assisted Living

Pricing
for Royal Columbian

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Royal Columbian

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Royal Columbian
Royal Columbian

5615 W Umatilla Ave, Kennewick, WA 99336

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Callaway Gardens Alzheimer's Special Care Center

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Ciel Senior Living of Tri-Cities aerial view of community
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7255 W Grandridge Blvd, Kennewick, WA 99336

Hawthorne Court
Hawthorne Court

524 N Ely St, Kennewick, WA 99336

8.4
Review score
15 reviews
8.4
Review score
15 reviews
5 star
54%
4 star
7%
3 star
13%
2 star
13%
1 star
13%
9.6
Review score
19 reviews
9.6
Review score
19 reviews
5 star
84%
4 star
11%
3 star
0%
2 star
0%
1 star
5%
9.3
Review score
44 reviews
9.3
Review score
44 reviews
5 star
75%
4 star
20%
3 star
0%
2 star
0%
1 star
5%
9.3
Review score
43 reviews
9.3
Review score
43 reviews
5 star
65%
4 star
26%
3 star
7%
2 star
2%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at Royal Columbian

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Gluten-free
  • Kosher
  • Guest Meals
  • Vegetarian
  • Anytime Dining
  • Vegan
  • Room Service
  • Professional Chef
  • International Cuisine
  • Restaurant Style Dining
  • Low / No Sodium
  • No Sugar

Room Amenities

  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Full kitchen
  • Handicap Accessible
  • Cable or Satellite TV
  • Kitchenette
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available
  • Transportation at Cost
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Outdoor Common Areas
  • Private Bath
  • Meeting Room
  • Beauty Salon
  • Central Fireplace
  • Barber Shop
  • TV Lounge
  • Indoor Common Areas
  • Library
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Fitness Center
  • Game Room
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Devotional Activities Offsite
  • Birthday Parties
  • Activities Off-site
  • Protestant Services
  • Live Musical Performances
  • Choir / Singing Club
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Trivia Games
  • Walking Club
  • Karaoke
  • Cards / Pinochle Club
  • Bible Study Group
  • Tai Chi
  • Wii Bowling
  • Cooking Classes
  • Brain fitness / Dakim
  • Wine Tasting
  • BBQs or Picnics
  • Men's Club
  • Community Service Organizations
  • Visiting Chaplain or Priest
  • Pet-focused Programs
  • Other Religious Services
  • Devotional Activities On-Site
  • Stretching Classes
  • Quilting or Sewing Club
  • Live Well Programs
  • Bridge Club
  • Gardening Club
  • Intergenerational Programs
  • Mormon/LDS Services
  • Art Classes
  • Yoga / Chair Yoga
  • Cooking Club
  • Dances
  • Holiday Parties
  • Live Dance or Theater Performances
  • Activities On-site
  • Book Club
  • Catholic Services
  • Happy Hour
  • Day Trips and Outings

Reviews

for Royal Columbian

8.4Review score15 reviews
8.4
Review score
15 reviews
5 star
54%
4 star
7%
3 star
13%
2 star
13%
1 star
13%
Write a review
A Place for Mom has scored Royal Columbian with 8.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Royal Columbian has 15 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.6
Friendliness
3.8
Care Services
3.6
Staff
4.6
Meals & Dining
3.5
Activities
3.4
Value for Cost
3.5
A Place for Mom has scored Royal Columbian with 8.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Royal Columbian has 15 reviews with an average "overall experience" of 3.6 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-15 of 15 reviews
AMANDA M. HOBBS - Family/friend
Assisted Living
September 7, 2023
5.0
WOW ?? AMAZING CAREGIVER
WOW [name removed] focus on client care is unwavering. he exudes all the qualities of an ideal caregiver including patience, resourcefulness, punctuality, and reliability. especially if they are having a difficult day/Night. [name removed] is a great trainer for other caregivers who shadow him as he is attentive to details and explains things in a way that’s easy for others to understand.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
5
Janice - Family/friend
Assisted Living
September 3, 2023
5.0
Caretakers you guys are the engine that makes all things go
My family and I arrive at the building to take my father back home and WOW WOW???? Graveyard crew do an amazing job cleaning the restrooms and areas where residents gather . On top of that, very amazing with my father's needs when he came back home. I was able to go home and sleep without worrying about my dad, and it's been a long time since my dad has been well taken care of by the staff, which relieves my stress a lot. THANK YOU
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
5
Response from Royal Columbian
September 10, 2023
Thank you so much for your feedback Janice! It is always a pleasure to be able to provide peace to our families and their loved ones
Michelle R - Family/friend
Assisted Living
August 27, 2023
5.0
To the ones who cared
[name removed], [name removed], and the rest of the staff, You have all been caring, compassionate and wonderful. I want to recognize all of you. [name removed] you were the missing link. You came in and the team became stronger! Your staff has a new light. Thank you for being there and for the understanding. I have no doubt you all will be a five star in everything. I love you all.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
1
Activities
5
Value for Cost
2
Anonymous - Family/friend
Assisted Living
August 8, 2023
2.0
Verified Review
Caring staff. Safe for loved ones if family lives nearby.
Best practices: We like the accessibility to management. The caregivers seem to genuinely care for the residents. The activity coordinators run almost everything else and do it well. Disappointments: Huge, constant staff turnovers. No communication monthly letter between the Executive Director and the residents. Residents are uninformed of changes in staffing, projects, menu and dining changes, and more. RN position not staffed 7 days a week. This is very concerning. Esthetically, the place looks rundown. Very dirty-looking flooring and carpet that was supposed to be replaced in July has now been moved back to "August or September." The tour promised a lot. Sadly, very little of it was delivered.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
2
Activities
4
Value for Cost
3
Response from Royal Columbian
August 8, 2023
We appreciate and value your feedback. We would like to speak with you more in depth about this matter. -Would you please call us at the home office so we can discuss at length your concerns? You can reach us directly at 888-232-1161
keep up the great work ;) - Family/friend
Assisted Living
February 5, 2023
5.0
VERY HAPPY WITH EVEYONE:)
I would recommend Royal Columbian to anybody. The people are very kind and the facilities are kept up well. I've never seen any people just sitting around not being attended to. They're always in and out with my loved one. They're never sitting there by themselves for hours without anybody checking in on them. I personally like their services. The staff is wonderful and hardworking. They're there to help and they try to make the living situations for the residents very enjoyable and almost like living in their own homes. They play games, Bingo, Bus rides. There's a group that provides music for the residents, they have birthday parties, there are social events , bible studies, and people from various religions coming in. They have food options very happy with staff good job ;)
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Royal Columbian
February 7, 2023
We appreciate your feedback and we take pride in the care provided for our residents. Thank you for choosing us!
karen L - Family/friend
Assisted Living
January 27, 2023
5.0
Glad dad has a second home to go to :)
I like this community for the outstanding care that is given here. The community is clean and my dad likes the nice staff who are attentive. he is enjoying the activities and seems to be pleased with the meals that are offered. We would recommend other families to this nice place for the care of a family member. My dad loves [name removed]. He Exhibits friendliness, genuineness, caring, compassion, and sensitivity. Shares heart by taking steps to be the bright spot in someone’s day. Keep up the good work :)
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Royal Columbian
January 31, 2023
We appreciate your feedback and it is a pleasure to be able to care for our residents on a daily basis. Thank you for choosing us!
Guiniviere - Family/friend
Assisted Living
December 12, 2022
1.0
Moved our family member in on a Thursday and out the following Monday
Scheduled room was given to someone else. The room received was so filthy we delayed move in day so it could be cleaned, it was not cleaned, stained carpets, old spills down the walls that looked like vomit and blinds that could not be closed on the ground floor, a 3 story building with broken elevators, no nurse on staff, when told our resident had not received her meds (chemo pills) for two days. There were other med concerns over dispensing practices. Breakfast is served at 8:30, trays for room bound residents arrived at 10:45, cold, on a soggy paper plates. Our resident did not receive dinner two evenings in a row, and when we reported the issue the 1st time an aid stated our resident declined dinner which is not true. This aide also stated she was there until 10pm…again not true. There was no one manning any of the desks on any of the floors. A med tech dispensing meds was the only one on duty. We are contacting authorities for the sake of all residents.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Royal Columbian
December 13, 2022
First of all, thank you for taking the time to make this review. We are so incredibly sorry to hear about this experience and can assure this is not our standard practices at our community. We are completing elevator upgrades and maintenance that is affecting all 3rd floor residents. We've accommodated this by closing the 3rd floor to prevent residents from using the stairs during this upgrade. We apologize for the inconvenience. As for medication concerns, we are investigating and completing a full audit as we speak. We take these concerns very seriously. We would like to speak with you more in depth about this matter. -Would you please call us at the home office so we can discuss at length your concerns? You can reach us directly at 888-412-3112. Brian is both a licensed nurse and our VP of Regional Operations and Clinical Support. We look forward to speaking more with you and thank you again for your time.
Margarine K - Toured community
Assisted Living
November 11, 2021
5.0
Satisfy
Very nice building and friendly staff ??
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Royal Columbian
December 13, 2022
Thank you for your positive stars. We appreciate your time and the trust you place in us at the community.
Mary - Family/friend
Assisted Living
November 2, 2021
5.0
Satisfied
Fantastic! The caregiver showed up on time on a regular basis and performed superbly. We continue to be satisfied with the service.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Royal Columbian
December 13, 2022
Thank you for your positive stars. We appreciate your time and the trust you place in us at the community with your loved one.
Anonymous H - Family/friend
Assisted Living
October 21, 2021
5.0
5??
“We are very pleased with the new caregiver ( [name removed]) It made a big impact because he was trustworthy, accountable, and sensitive to the needs of my mom He was always on time. He was so responsive, and so good with the needs of my mom. [name removed] & caregivers were always excellent. It was more than I could have ever dreamt of. :) we need more [name removed]??
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Royal Columbian
December 13, 2022
Thank you for your positive stars. If you would like to share the name of the caregiver, please call us at 888-412-3112 and we will ensure your appreciation is shared.
anonymous - Toured community
Assisted Living
October 8, 2021
3.5
Verified Review
Tour of Royal Columbian
Royal Columbian was our second choice. The staff here were as friendly as could be, but the residents did not look as happy as some other places we visited. The facility itself needed some updates/TLC.
anonymous - Toured community
Independent Living
October 9, 2018
1.0
When we arrived for our tour the staff had no record of it and were not prepared to give us a tour. Well outside the grounds and building look brand new the inside looked a bit more careworn. Since we did not get it to her or even walk around the facility I cannot comment on it. But I will say I am not impressed with no follow up from them. I’m not sure why the same procedure for signing up for other tours worked and did not work for this facility.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Independent Living
September 19, 2018
2.5
Not enough staff
My Mother was there for 19-months. I think the staff have good intentions, but they can't seem to get their employees to stay. We had to deal with staff shortages, not trained and unhappy with their jobs. The food was ok, but there was not a lot of fresh food or fruit available. Unforn
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
anonymous - Toured community
Independent Living
April 20, 2018
2.0
the facility had an uncomfortable smell not overwhelming but there. We had lunch which was good and the staff were nice, but too much time was spent on his history and not focused on our needs.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Daughter - Family/friend
Independent Living
October 16, 2013
2.5
Verified Review
Going through a rough transition
My mother was there for six years, it was a very good palce, but it kind of was going through some transitions that were really bumpy, she was too unhappy there and the cost was getting to us so we moved her in with us.
Cleanliness
3
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
Viewing 1-15 out of 15 reviews

Neighborhoods
around Royal Columbian

See what the neighborhood has to offer and what’s nearby:
Royal Columbian in google map

Frequently Asked Questions
about Royal Columbian

Royal Columbian offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Royal Columbian 8.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (509) 783-1628 to reach a resident at Royal Columbian.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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