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Raincross at Riverside a Watermark Retirement Community

5232 Central Ave, Riverside, CA 92504

8.9
Review score
79 reviews
Add review
8.9
Review score
79 reviews
5 star
50%
4 star
42%
3 star
3%
2 star
4%
1 star
1%
See all reviews
8.5
Review score
1568 reviews
61 facilities
For pricing & availability:
(866) 374-4058
Raincross at Riverside a Watermark Retirement Community
Raincross at Riverside a Watermark Retirement Community community exterior
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Olga
-
Family/friend
5.0
Beautiful residence. Caring Staff
Staff was very helpful and caring. Especially during difficult times. They were very supportive. If I could have afforded to keep my family member there after he took a serious fall and required more hands on care, I would have kept him there. His belongings never went missing another t

About the facility
Raincross at Riverside a Watermark Retirement Community

Raincross at Riverside is settled within a quaint, California neighborhood, offering residents assisted living and memory care services. This community is forested in tall trees, green bushes, and flora of all types to provide a refreshing atmosphere. Located close to numerous retail stores, big-box grocery stores, dining establishments, medical facilities, and parks, residents enjoy a convenient lifestyle.

All residents enjoy general services, such as housekeeping, maintenance, concierge, and transportation, but assisted living and memory care services are personalized to individual needs. Caregivers are happy to offer 24-hour support wherever needed. Assisted living residents can benefit from having someone around to help them get through the day. As for those in memory care, certified dementia practitioners can help ensure resident engagement and connection through dementia-specific programming.

This welcoming community combines modern elements with traditional touches to offer residents a familiar, homelike setting they can call home. Residents are free to utilize the community’s amenities and spend their time enjoying meals in the dining room, unwinding in the lounges, trying outdoor activities, or relaxing in their cheerful apartments.

The goal is to help each resident feel comfortable and safe. That is exactly why residents are free to choose from a variety of floor plan options,...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Raincross at Riverside a Watermark Retirement Community

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Raincross at Riverside a Watermark Retirement Community

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Raincross at Riverside a Watermark Retirement Community community exterior
Raincross at Riverside a Watermark Retirement Community

5232 Central Ave, Riverside, CA 92504

Sunrise of Canyon Crest
Sunrise of Canyon Crest

5265 Chapala Drive, Riverside, CA 92507

Citrus Place
Citrus Place

7898 California Ave, Riverside, CA 92504

Pacifica Senior Living Riverside
Pacifica Senior Living Riverside

6280 Clay Street, Riverside, CA 92509

8.9
Review score
79 reviews
8.9
Review score
79 reviews
5 star
50%
4 star
42%
3 star
3%
2 star
4%
1 star
1%
10
Review score
44 reviews
10
Review score
44 reviews
5 star
91%
4 star
9%
3 star
0%
2 star
0%
1 star
0%
9.8
Review score
72 reviews
9.8
Review score
72 reviews
5 star
62%
4 star
32%
3 star
6%
2 star
0%
1 star
0%
9.7
Review score
258 reviews
9.7
Review score
258 reviews
5 star
89%
4 star
9%
3 star
1%
2 star
1%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Reviews

for Raincross at Riverside a Watermark Retirement Community

8.9Review score79 reviews
8.9
Review score
79 reviews
5 star
50%
4 star
42%
3 star
3%
2 star
4%
1 star
1%
Write a review
A Place for Mom has scored Raincross at Riverside a Watermark Retirement Community with 8.9 out of 10 using our proprietary review score based on 23 reviews in the last 2 years. Over all time, Raincross at Riverside a Watermark Retirement Community has 79 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.6
Friendliness
4.5
Care Services
4.4
Staff
4.3
Meals & Dining
3.9
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored Raincross at Riverside a Watermark Retirement Community with 8.9 out of 10 using our proprietary review score based on 23 reviews in the last 2 years. Over all time, Raincross at Riverside a Watermark Retirement Community has 79 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Logo for Watermark Retirement Communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 79 reviews
Olga - Family/friend
Memory Care
March 13, 2024
5.0
Verified Review
Beautiful residence. Caring Staff
Staff was very helpful and caring. Especially during difficult times. They were very supportive. If I could have afforded to keep my family member there after he took a serious fall and required more hands on care, I would have kept him there. His belongings never went missing another than a pair of reading glasses.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 22, 2024
4.0
Verified Review
Our Experience
There are a few excellent caregivers. However, the response time to the residents is slow. They don't have enough caregivers for the amount of residents (some needing more care than others.) They also don't truly offer a diabetic menu.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Deanna H - Family/friend
Assisted Living
January 31, 2024
5.0
Verified Review
genuine loving staff, safe environment, blessed to have found Raincross
Staff is kind, loving and helpful, Momma says she loves all of them. I appreciate all of them for being my hands and feet when I can not be there. I love that she feels safe and loved. Blessed to have them all.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Anonymous - Family/friend
Memory Care
January 17, 2024
2.0
Verified Review
Disappointed
For being a specialized alzeheimers care facility Raincross was greatly lacking in a number of areas. Some of their staff were terrific while others were not. No dementia patient is easy to take care of but it seems that some basic things like bed alarms could greatly help prevent falls, etc.
Cleanliness
5
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
2
Value for Cost
2
Tom - Family/friend
Memory Care
November 29, 2023
1.0
Verified Review
Raincross at Riverside Review
My brother went to Rain cross in Riverside this year. we were given an amount for his care for his private room and shortly after being there because he was afraid and scared he tried to leave. We were told when we brought him there this was the secure facility. It turns out it's not a secure facility so my brother tried to leave there several times over the last five or six months and some of the times he was picked up by the police brought to the hospital and then brought back And the staff there didn't seem to know how to control him enough to get him back in so it sounds like the staff is not trained very well. Then they upped the amount of money to take care of my brother who's on a limited income, and only can be there for three or four years because his money will run out so after they update that decrease the amount of time he'll be able to stay there and, we are all worried that because he's being forced out of the facility that he could have a heart attack a stroke or die suddenly due to his change in scenery, etc. that he's getting used to and his minor fact we were told that he was kind of an ambassador for new people when they came in, and they introduced people to him and had him show them around. But still he left. I talked to [name removed] who is absolutely not able to let us know how they can't take care of my brother when they say that they are a secure facility but every time we want to get out the door, there was nobody there at the door and when he got to the desk upfront, they were unable to stop him because he's like a bowl of China shop when that happened so they allowed him outside of the secure area and had no one to guide him back in so trying to leave maybe 5 to 10 times. They said they can't handle him anymore after they've increased the fees, and they're taking a man with severe dementia, and throwing them out if you were taking your family to a facility that takes care of people with dementia do not take them to Raincross at Riverside.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Memory Care
August 30, 2023
4.0
Verified Review
Raincross at Riverside review
What we like the most about the Raincross at Riverside is the friendly and helpful staff members . Based on the experience we have had so far, we would recommend this community to other families who are looking for a place for their loved ones.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
August 28, 2023
5.0
Verified Review
Raincross at Riverside a Watermark Retirement Community review
What I like the most about the Raincross at Riverside a Watermark Retirement Community is the professional staff. Based on the experience I have had so far with the community, I would recommend them to other families.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
3
Anonymous - Family/friend
Assisted Living
June 16, 2023
5.0
Verified Review
Review for Raincross at Riverside a Watermark Retirement Community
I would say it's been an overall good experience so far. My mom really really likes it there. I would definitely recommend this place to others. We picked this community because, of the proximity to where me and my brother lived and is what we were looking for.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Raincross at Riverside a Watermark Retirement Community
August 11, 2023
Thank you for taking the time to review our community and for your positive feedback! We're committed to creating an extraordinary community where people thrive and an excellent value for the lifestyle our residents enjoy. I'm glad you're satisfied.
George - Family/friend
Assisted Living
June 7, 2023
2.0
Verified Review
Save up!! You are going to need more money
We picked this community, because partly it was cost but mostly was location. They just last month increased their price by more than a few hundred dollars. They are too expensive for what you get in return. I am not sure what people with little money can do.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Response from Raincross at Riverside a Watermark Retirement Community
August 11, 2023
Dear George, Thank you for sharing your experience. I also appreciate your feedback regarding rates. Please call me anytime to discuss other options that can make our community more attainable and within budget. -Judith 951-785-1200
Anonymous - Family/friend
Assisted Living
May 30, 2023
4.0
Verified Review
Mom's Been There a Year and Still Loves It
It's a great place overall. My mom is very happy there. She's made a lot of friends and the staff is very nice & helpful.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
4
Response from Raincross at Riverside a Watermark Retirement Community
August 11, 2023
Thank you! We love what we do and I'm so glad it shows. Please stay in close contact and let us know what we can do to ensure your loved one continues to thrive.
Susan - Toured community
Assisted Living
May 15, 2023
5.0
Verified Review
My Tour Experience at Raincross at Riverside a Watermark Retirement Community
Raincross at Riverside was a very nice community. My family and loved one made our decision based on the pricing on the community and how far it was from family.
Response from Raincross at Riverside a Watermark Retirement Community
August 11, 2023
Dear Susan, Thank you for sharing your positive review! We are committed to resident and family member satisfaction and I'm so glad you are satisfied with the experience. Please stay in close contact and let us know what we can do to ensure your loved one continues to thrive
Anonymous - Toured community
Memory Care
May 2, 2023
4.0
Verified Review
Tour experience
We toured with Raincross at Riverside and it was a nice facility. The main drawback for us was the fact that memory care was a separate wing/unit inside of the bigger facility. It also felt more institutional and hospital like.
Olga - Family/friend
Memory Care
April 28, 2023
5.0
Verified Review
Peace of Mind
Placing my relative was a hard experience. I visited several memory care facilities, and Raincross was the nicest one. The extra bonus was that it was also the least expensive. The staff was very supportive, and they continue to keep me informed and work with me to provide the best care for my family member. I have peace of mind for the care he is receiving, and I know he is safe, clean and well fed.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Response from Raincross at Riverside a Watermark Retirement Community
August 11, 2023
Dear Olga, Thank you for taking the time to leave us such a wonderful review and we appreciate you sharing your experience with us. I'll read your review to the team to acknowledge their dedication and thank them for a job well done
S L - Family/friend
Assisted Living
March 28, 2023
5.0
Verified Review
Great Experience for My Loved One
Raincross at Riverside has been a wonderful experience for my loved one. My loved one has made friends, the staff is very attentive to my loved one's needs and very communicative to the family. We are thrilled with our choice.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Raincross at Riverside a Watermark Retirement Community
April 20, 2023
Thank you! I will share your review with our caring, friendly team and thank them for the difference they make every day. We love what we do and I'm so glad it shows. Please stay in close contact and let us know what we can do to ensure your loved one continues to thrive
anonymous - Family/friend
Assisted Living
March 17, 2023
4.0
Verified Review
Overall Positive Experience
The staff are kind. The facility is clean with a nice indoor and outdoor space. They offer daily activities and special events. The transportation service is not running currently. When I visit some residents are usually playing cards games or in a movie or craft.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
anonymous - Family/friend
Memory Care
February 27, 2023
4.0
Verified Review
Staff who work with residents -STELLAR, administrative staff communication issues
The staff who work with the residents are PHENOMONAL. They are extremely caring, empathetic and they do their best. They are so wonderful. The administrative staff has extremely poor communication and follow through which is the reason for the 4 stars. I would not recommend the facility solely because of the administrative staff. They do not return emails, phone calls, etc. Other than that, the experience has been positive.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Raincross at Riverside a Watermark Retirement Community
March 1, 2023
Dear Customer, We are committed to creating a positive experience for our residents and guests. I’d appreciate the opportunity to speak with you to learn more and address your concerns. Please call me directly at 951-785-1200- Judith Pierfax, Executive Director
Richard - Family/friend
Assisted Living
February 23, 2023
3.0
Verified Review
Needs Improvement
When you go to visit, it's always difficult to find a parking place. The staff seems to be fairly mixed on their responses. Sometimes they're okay. They're almost always slow, and sometimes they're helpful and sometimes not. Meals not very good. And there is very little going on to entertain the residents.
Cleanliness
5
Friendliness
4
Care Services
2
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
3
Eselener W - Family/friend
Assisted Living
February 17, 2023
5.0
Verified Review
Highly recommend
I think that the staff is extremely helpful. They are very friendly and helpful with every resident that they have. I would recommend definitely recommend Raincross at Riverside to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Keith J - Toured community
Assisted Living
February 9, 2023
5.0
Staff do take care of their residents
Love the facility and very satisfied with staff and management!! I had the opportunity to talk with [name removed] and she answered all my questions and was very helpful in showing me the facility, without a doubt this facility meets my needs.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
October 10, 2022
4.0
Verified Review
Mom recommends Raincross
We chose Raincross at Riverside because it had the best feel and environment. In terms of the size it was not too small or too big. They had a promotion deal going on as well that was super enticing and we saved her a lot of money. She did mention at first the food was really good, but apparently it has gone downhill since then. She said there there are a lot salads that are served. Overall she is loving it. she goes down for breakfast in the mornings and then stays down there and does all of the activities, so she is rarely in her room. She has made a bunch of friends and they talk and hangout all day. I would absolutely recommend Raincross to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4
Response from Raincross at Riverside a Watermark Retirement Community
November 28, 2022
Thank you for sharing your experience; I'm glad to hear that you and your mom are satisfied overall. We are committed to 100% satisfaction and constant improvement. I'll share your review with our dining services to ensure we are achieving your satisfaction in every area. If you have more specific feedback on salad selections your relative would like to see, or other ideas for improvement please call me anytime. -Judith Pierfax, Executive Director
Viewing 1-20 out of 79 reviews

Amenities
at Raincross at Riverside a Watermark Retirement Community

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Vegan
  • Special Dining Programs
  • Room Service
  • Vegetarian
  • Organic
  • No Sugar
  • Low / No Sodium
  • Meals Provided
  • Professional Chef
  • Guest Meals
  • Gluten-free
  • International Cuisine
  • Restaurant Style Dining

Room Amenities

  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Library
  • Meeting Room
  • TV Lounge
  • Indoor Common Areas
  • Central Fireplace
  • Outside Patio
  • Outdoor Common Areas
  • Beauty Salon

Recreational areas

  • Piano or Organ
  • Game Room
  • Raised Garden Beds
  • Movie or Theater Room

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • Spanish
  • American Sign Language
  • English

Activities

  • Intergenerational Programs
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Gardening Club
  • Activities On-site
  • Community Service Programs
  • Art Classes
  • Reminiscence Programs
  • Karaoke
  • Trivia Games
  • Birthday Parties
  • Catholic Services
  • Holiday Parties
  • Devotional Activities Offsite
  • Yoga / Chair Yoga
  • Brain fitness / Dakim
  • Live Musical Performances
  • Activities Off-site
  • BBQs or Picnics
  • Tai Chi
  • Happy Hour
  • Day Trips and Outings
  • Stretching Classes
  • Protestant Services

Neighborhoods
around Raincross at Riverside a Watermark Retirement Community

See what the neighborhood has to offer and what’s nearby:
Raincross at Riverside a Watermark Retirement Community in google map

Frequently Asked Questions
about Raincross at Riverside a Watermark Retirement Community

Raincross at Riverside a Watermark Retirement Community offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Raincross at Riverside a Watermark Retirement Community 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (951) 785-1200 to reach a resident at Raincross at Riverside a Watermark Retirement Community.

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Review score
72 reviews
9.8
Review score
72 reviews
5 star
62%
4 star
32%
3 star
6%
2 star
0%
1 star
0%
1bd, Studio, Semi-Private
Citrus Place offers the finest in senior living since 1980. Citrus Place offers individual studio and one bedroom apartments with plush carpeting. Each apartment has 2 full-size wardrobe closets, private bath and shower with safety hand rails and 24 hour call system. All apartments include a...
Integrated Care Communities B2 indoor common area

Integrated Care Communities B2

14315 Nason St, Moreno Valley, CA 92555
Starting at $X,XXX+ monthly
7.7
Review score
74 reviews
7.7
Review score
74 reviews
5 star
66%
4 star
27%
3 star
7%
2 star
0%
1 star
0%
Studio, Semi-Private
Our Assisted Living Residences offer unparalleled care for those needing help with daily living tasks and are designed to accommodate frail-elderly guests and that suffering from Alzheimer's and related dementias. ICARE can help individuals with diabetes incontinence chronic arthritis cancer...
Loma Linda Assisted Living community exterior

Loma Linda Assisted Living

25393 Cole St, Loma Linda, CA 92354
Starting at $X,XXX+ monthly
8.7
Review score
12 reviews
8.7
Review score
12 reviews
5 star
33%
4 star
59%
3 star
0%
2 star
8%
1 star
0%
Studio, 1bd, Semi-Private
Life is good at Loma Linda Assisted Living. Neatly perched on a beautifully landscaped property in Loma Linda, California, this newly constructed, two-story community offers assisted living and memory care services. Their on-site care team is committed to developing and fostering connections with...
Estancia del Sol community exterior

Estancia del Sol

2489 California Ave, Corona, CA 92881
Starting at $X,XXX+ monthly
9.2
Review score
61 reviews
9.2
Review score
61 reviews
5 star
88%
4 star
7%
3 star
5%
2 star
0%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
Estancia Del Sol, our picturesque senior living community in Corona, CA, is the perfect spot to enjoy the warm sunshine and blue skies of beautiful Southern California near the Santa Ana Mountains. Our gorgeous new community greets our Assisted Living, Short-Term Care, and Memory Care residents...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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