Prestige Pines

1177 Solon Road DeWitt MI 48820

866-465-5993

for a local advisor

Prestige Pines Receives
Bronze National Quality Award
-- Michigan facility recognized by national program
for commitment to quality care --

(DeWitt, MI) — Prestige Pines has been recognized as a 2013 recipient of the Bronze — Commitment to Quality award for its dedication to improving the lives of residents through improved quality care. The award is one of three distinctions possible through the National Quality Award program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The program honors facilities across the nation that have demonstrated their commitment to improving quality care for seniors and individuals with disabilities. In 2015 we received the Michigan Center for Assisted Living (MCAL) Pearl Award which is based on quality care, services and programs offered for community members and staff.

'In an age of changing health care, Prestige Pines has remained committed to prioritizing quality care above all else,' said Mark Parkinson, President and CEO of AHCA/NCAL. 'This facility is an example of the great things that can be accomplished when we commit to person-centered care.'

Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.

The program has three levels: Bronze, Silver, and Gold. Facilities begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers' expectations. Bronze applicants must demonstrate their ability to implement a performance improvement system. A team of trained Examiners reviews each Bronze application to determine if the facility has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality award, Prestige Pines may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver - Achievement in Quality award.




'This award is not simply a plaque that facilities hang on the wall and forget,' said Ed McMahon, Chair, AHCA/NCAL National Quality Award Board of Overseers. 'Facilities such as Prestige Pines receive this award because they're committed to the constant journey of improving quality care.'

The awards are sponsored by AHCA/NCAL Associate Business Member My InnerView, by National Research Corporation. My InnerView represents the true voice of nursing home and assisted living residents, families, and employees with the most insightful quality measurement solutions and satisfaction surveys in the healthcare continuum. Prestige Pines was one of 361 facilities to receive the Bronze level award.

Reviews

  • Worth the money!

    My mom is doing better now than when she first moved to Prestige Pines. She has adjusted to the move and is doing great there. They offer a lot of activities including ones that family members are able to go...

  • Nice environment everyone is very helpful

    I currently utilize the services Prestige Pines offers for my parent, and I think the community is a nice environment everyone who works there is very helpful and it is very nice setting. Cleanliness is great...

  • A Good Experience

    I had a good experience with the staff and the food. The people who take care of my dad are wonderful. I have no problem with them, I'm very glad I put my loved one there. I would not say this is a downside,...

  • See all 14 community reviews

Community Details

  • Amenities

    • Devotional Services Offsite
    • Indoor Common Areas
    • Activities Onsite
    • Outdoor Common Areas
    • Beautician Onsite
    • Meals Provided

Housing Types Provided

  • Assisted Living
  • Memory Care
  • Independent Living
  • Nursing Home
  • Adult Day Services
  • Care Homes
  • Home Care
  • Respite Care
  • Senior Apartments