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VERIFIED PARTNER

Pinebrook

5877 Wolfpen-Pleasant Hill Road, Milford, OH 45150

8.6
Review score
22 reviews
Add review
8.6
Review score
22 reviews
5 star
54%
4 star
41%
3 star
5%
2 star
0%
1 star
0%
See all reviews
8.5
Review score
1568 reviews
61 facilities
For pricing & availability:
(866) 374-4058
Pinebrook
Pinebrook community exterior
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Pinebrook in google map

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Anonymous
-
Family/friend
4.0
Overall a nice place for your loved one
When it comes to the care services - like everyone else these days they struggle a little bit to stay fully staffed. Staff shortages and frequent new-hires that need to "learn the rope." Most of the staff is top notch. What activities are offered are very nice, our loved one just never wan

About the facility
Pinebrook

Welcome to Pinebrook — a retirement community offering independent living, assisted living, and memory care on an expansive campus. Located right by the highway, this community provides residents with quick access to Milford’s conveniences and delights. Within minutes, residents can dine at a handful of restaurants, shop at big-box stores, or receive medical care at nearby medical facilities.

This craftsman-style community features warm colors and nostalgic decor to help residents feel at home. Residents love the cozy living areas, restaurant-style dining rooms, interactive game room, and more. With abundant amenities, residents find themselves entertained throughout each day.

Pinebrook also has a dynamic program with a rotating list of activities, events, and classes. From yoga and art classes to lectures and off-site trips, seniors will surely stay physically and mentally active. Residents also enjoy lively events such as holiday celebrations, birthday parties, and concerts.

When it comes to quality care, Pinebrook excels at meeting residents where they’re at. Residents can lead independent lives with the added support of assisted living or the added safety of memory care. No matter the care type, residents live free of daily tasks such as cooking, cleaning, and maintenance.

State licensing information

To explore the licensing information and compliance histories of...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Pinebrook

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Pinebrook

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Pinebrook community exterior
Pinebrook

5877 Wolfpen-Pleasant Hill Road, Milford, OH 45150

Home Sweet Home Adult Living
Home Sweet Home Adult Living

574 Sonny Ln, Cincinnati, OH 45244

The Kenwood by Senior Star community exterior
The Kenwood by Senior Star

5435 Kenwood Road, Cincinnati, OH 45227

Traditions at Camargo community exterior
Traditions at Camargo

7650 Camargo Road, Madeira, OH 45243

8.6
Review score
22 reviews
8.6
Review score
22 reviews
5 star
54%
4 star
41%
3 star
5%
2 star
0%
1 star
0%
10
Review score
23 reviews
10
Review score
23 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.8
Review score
25 reviews
9.8
Review score
25 reviews
5 star
76%
4 star
12%
3 star
4%
2 star
8%
1 star
0%
9.7
Review score
34 reviews
9.7
Review score
34 reviews
5 star
76%
4 star
15%
3 star
3%
2 star
0%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Memory Care, Residential Care Home

Care types offered

4

Assisted Living, Memory Care, Independent Living, Senior Apartments

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Pinebrook

8.6Review score22 reviews
8.6
Review score
22 reviews
5 star
54%
4 star
41%
3 star
5%
2 star
0%
1 star
0%
Write a review
A Place for Mom has scored Pinebrook with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Pinebrook has 22 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.7
Friendliness
4.7
Care Services
4.6
Staff
4.5
Meals & Dining
4.3
Activities
4.5
Value for Cost
4.4
A Place for Mom has scored Pinebrook with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Pinebrook has 22 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Logo for Watermark Retirement Communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 22 reviews
Anonymous - Family/friend
Assisted Living
August 18, 2023
4.0
Verified Review
Overall a nice place for your loved one
When it comes to the care services - like everyone else these days they struggle a little bit to stay fully staffed. Staff shortages and frequent new-hires that need to "learn the rope." Most of the staff is top notch. What activities are offered are very nice, our loved one just never wants to participate but from the few things I've pushed for into its been good. The value for cost is is a very subjective question! If everything were always perfect I'd say I'd be happy with the high cost but since it's not possible to be 100% confident 100% of the time that everything is happening like it is supposed to. I know every single facility out there faces the same challenges so I'm not at all unhappy that we chose Pinebrook. Overall she's good there.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Pinebrook
January 8, 2024
Thank you for letting us know you are happy and satisfied; we greatly value your opinion. I also appreciate your feedback for improvement and am happy to let you know that our staffing ratios meet or exceed all mandates and requirements. I'll review your feedback with the team and thank them for a job well done. My door and phone line are always open, should you have special requests or ideas for ways we can consistently earn your satisfaction. Sincerely, David, Executive Director
Carrie Spreen - Family/friend
Independent Living
January 7, 2023
5.0
Love this place and love The sales director
I contacted Pinebrook after my grandma had experienced a bad move to another retirement home. I met with the sales director the very next day for a tour. She was genuinely concerned about my grandma’s and my happiness. Within a week my grandma moved in! She loves it! Highly recommend Pinebrook!!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Response from Pinebrook
January 12, 2023
Dear Carrie, Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience; I look forward to reading your review to the team to acknowledge them for their dedication, expertise and caring ways. Please let us know anything we can do to ensure your grandma continues to thrive. -Kelly Sears, Executive Director
Kris - Family/friend
Assisted Living
November 14, 2022
5.0
Verified Review
Our Experience at Pinebrook
Of the places I viewed, Pinebrook was the best. But none are perfect. There is no good place. They're all understaffed. It's a matter of selecting the least worst. Cost is not favorable for any of them. The care is not as good as we had hoped for. Dining is handled by an outside temp service. You're lucky to get a fork and a napkin, and they don't have time to sit down one-on-one with anybody who needs help. There is probably 1 staff member to 20 residents. I do think this is the nicest in the area though.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Response from Pinebrook
November 17, 2022
I value your feedback and would like to assure you we want a great experience for everyone that lives here on every service level. Your satisfaction is a top priority and I request of you to please call me at 513-831-5222 at your soonest convenience so I can address and resolve your concerns directly. Sincerely, Kelly Sears, Executive Director
P S - Toured community
Assisted Living
December 17, 2021
4.0
Verified Review
My Review of Pinebrook
Good community, too far from friends.
anonymous - Toured community
Assisted Living
November 8, 2021
4.0
Verified Review
Our Tour Experience
I liked Pinebrook, except I thought the facilities needed serious updating. Also, the rooms just seemed small, with very low ceilings. And I'm not even a very tall person!
anonymous - Toured community
Assisted Living
August 17, 2021
4.0
Verified Review
My review of Pinebrook
Our family was able to do an in person tour, and the community is really nice but older. It is just as clean as other communities but the decor and colors were just not up to date.
Ron - Family/friend
Memory Care
May 24, 2021
5.0
Verified Review
a great experience from the beginning to end
the community is very accommodating to the family and was available 24/7
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
April 21, 2021
4.0
Verified Review
my review of pinebrook
we toured this community outside and it was very nice. the staff was very nice and they are very consistent. For increased care, the pricing would go up so this didn't fit our needs.
Mary B - Family/friend
Memory Care
December 14, 2020
5.0
Verified Review
home away from home
It's a home away from home, the staff is very responsive, and the facility is very nice. They a lot of activities for the residence, the food was very good and they had a great variety. I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Cindy - Family/friend
Memory Care
May 11, 2020
5.0
Verified Review
A great place for my Dad.
I have been impressed with their care. It always smells good when I go there. Staff is good at communicating with us. I like the layout, it is in a giant circle so they can’t get lost. It is all on one level. My dad is in a companion suite but he does not have a roommate. When it is not under quarantine they are usually all in the common areas with the caregivers.
Cleanliness
5
Friendliness
5
Value for Cost
3.5
Care Services
5
Activities
5
Response from Pinebrook
May 12, 2020
Thank you for taking the time to tell us so. We greatly appreciate the feedback and are glad to hear you are satisfied with your dad's stay at our community. We will continue to communicate with you regularly. Please let us know if there is anything else we can do to make sure your dad keeps thriving!
anonymous - Toured community
Memory Care
October 14, 2019
5.0
Loved Pinebrook. [Name removed] was very helpful. Concerned that they did not have any long term care as a progression of care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Pinebrook
October 16, 2019
We're glad to see you had a wonderful experience with our team. Sorry to see that our levels of care did not match your exact needs however we have more than 50 communities nationwide. Should you be interested in perusing other locations and levels of care you may do so at watermarkcommunities.com. Feel free to reach out to us with any questions you may have in the realm of senior living!
anonymous - Toured community
Memory Care
August 14, 2019
5.0
[Name removed] is a very knowledgeable and kind person who spent a lot of time with my wife and I. The apartments are all very large with a nice kitchenette (with stove). The residents were very active and alert and interacted a lot with both the staff an each other. They all seemed to be quite happy. The amenities were great with a pretty extensive menu at all meal times.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
wolfy - Family/friend
Memory Care
April 2, 2019
3.0
one month
The food was oversold to us from the beginning. The people were very nice. Place was clean. Food was ok. Non-refundable $3500 fee for activities seemed like a big rip off.
Cleanliness
4
Friendliness
4
Value for Cost
2
Care Services
4
Activities
4
Response from Pinebrook
April 5, 2019
Thank you for sharing your experience, I’m glad you had a good visit. I also appreciate your feedback regarding pricing. Please call me anytime to discuss how we can make our community more attainable and within budget. Our Extraordinary Outings, Watermark University and dynamic on-site programs and offerings are just a few of the ways our community ensures residents continue thrive. Sincerely, Kelly Sears, Executive Director Posted on behalf of Kelly Sears.
anonymous - Family/friend
Memory Care
September 21, 2017
4.0
Verified Review
So far so good
The staff are encouraging and friendly. The dining room is nice with cloth table cloths, nice dishes and good service. Unfortunately, the food is not so great. The community is clean and the grounds are well maintained. They offer daily activities. I would recommend this community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Pinebrook
September 29, 2017
Thank you for sharing your experience; I’m glad to hear that you are satisfied overall. We are committed to 100% satisfaction and constant improvement. I’ll share your review with our dining services team to ensure we are achieving your satisfaction in every area. If you have more specific feedback on entrée choices, or other ideas for improvement please call me anytime at [removed]. Sincerely, Dennis Curley, Executive Director Posted on behalf of Dennis Curley.
anonymous - Family/friend
Memory Care
December 14, 2016
5.0
Verified Review
Highly Recommended!!
I would absolutly recommend this community because they are awesome. We like everything about it so far, his apartment is always clean and is very comfortable. He has a lot of natural lighting pouring in all day. The only thing so far we wish improved, was the meals. They are good but sometimes cold.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Pinebrook
January 6, 2017
Thank you for the review; I’m glad to hear the positive feedback! I’ll share your input with our dining services team to ensure we get those meals to everyone piping hot for an excellent expereience every time. Thank you again for your feedback and for choosing Pinebrook. Sincerely, Dennis Curley, Executive Director Posted on behalf of Dennis Curley.
anonymous - Toured community
Memory Care
May 12, 2016
5.0
I made a preliminary visit here and will bring my folks to see it. It's attractive, clean and homey, and most importantly, the emphasis truly seems to be on the residents' well-being.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Pinebrook
May 19, 2016
Thank you for taking the time to visit and for the review of our community. We take great pride in creating an extraordinary community where people thrive and we truly do all care for each other. We support our residents’ well-being through programs and classes to dining and any assistance where needed. Thank you for noticing and I sincerely hope you return soon for another taste of the Pinebrook lifestyle. Sincerely, Dennis Curley, Executive Director Posted on behalf of Dennis Curley.
Anonymous - Toured community
Memory Care
April 12, 2016
4.0
Review of Pinebrook - Milford, OH
Really liked this community it is new and very clean and well kept. The only downside was they don t have a skilled care facility so if mom needs greater care later on she will have to move
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
February 25, 2016
4.0
Review of Pinebrook - Milford, OH
Very nice new but they added Asst Living only recently (Nov 2015). It still feels like a mostly independent living place.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
October 26, 2015
4.0
Verified Review
We are very happy with it.
We are very happy with it. I think one thing that could be a little better would just be a smidge more follow up. Other than that I think they are doing a pretty good job.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Loved one - Family/friend
Memory Care
September 19, 2014
5.0
Verified Review
Very nice looking place!
We toured this community when we were looking into care options for our loved one. Out of all the places we looked at I think this may have been my favorite! It was just a very nice looking community overall. Everything looked very new and clean, and all of the staff that we interacted with were friendly and professional. All of the amenities and services they offered seemed to be top quality. They are definitely worth a look if you are looking into care in the area.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 22 reviews

Amenities
at Pinebrook

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Special Dining Programs
  • Room Service
  • Organic
  • Low / No Sodium
  • No Sugar
  • Professional Chef
  • Meals Provided
  • Gluten-free
  • Guest Meals
  • Restaurant Style Dining

Room Amenities

  • Ground Floor Units
  • Full kitchen
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Transportation at Cost
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Meeting Room
  • TV Lounge
  • Indoor Common Areas
  • Computer or Media Center
  • Main Street Shops
  • Library
  • Central Fireplace
  • Outside Patio
  • Beauty Salon
  • Outdoor Common Areas

Recreational areas

  • Piano or Organ
  • Game Room
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Stretching Classes
  • Other Religious Services
  • Intergenerational Programs
  • Gardening Club
  • Live Dance or Theater Performances
  • Catholic Services
  • Dances
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Day Trips and Outings
  • Happy Hour
  • Live Well Programs
  • BBQs or Picnics
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Wine Tasting
  • Community Service Programs
  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Birthday Parties
  • Trivia Games
  • Reminiscence Programs
  • Art Classes
  • Holiday Parties
  • Wii Bowling
  • Yoga / Chair Yoga
  • Light Therapy Programs
  • Live Musical Performances
  • Brain fitness / Dakim
  • Tai Chi
  • Pet-focused Programs

Neighborhoods
around Pinebrook

See what the neighborhood has to offer and what’s nearby:
Pinebrook in google map

Frequently Asked Questions
about Pinebrook

Pinebrook offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Pinebrook 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (513) 831-5222 to reach a resident at Pinebrook.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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