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Options For Senior America -La Plata

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1 Oak Ave, Suite 1A, La Plata, MD 20646

40 reviews
For services offered:
(866) 374-4058
Options For Senior America -La Plata
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Options For Senior America -La Plata
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Cathy C
-
Resident/client
5.0
Excellent caregiver
Options for Senior America sent a caregiver to take care of my mother-in-law. [name removed], the caregiver, was compassionate, dependable, and competent. She had an excellent attitude and interacted well with my mother-in-law and the family. The responsiveness of the office staff is exce

About the facility
Options For Senior America -La Plata

Options For Senior America Corp. started providing home care services in late 1989 to the residents of the Washington, DC metropolitan area. What started as a handful of customers grew substantially due to the personal customer service that the company's management has always been keen to provide.

Today, OPTIONS, a non-medical home care organization, has several offices in the states of Georgia, Maryland, Ohio and Virginia, serves hundreds of families a year, and can extend its long-term live-in services to any region on the East Coast of the United States.

We are constantly screening candidates for care provider recruitment. We believe that it is essential to keep a readily available pool of good caregivers to choose from. Each and every applicant for a Home Health Aide position at OPTIONS undergoes a thorough screening process before they are added to our roster. We first conduct a face-to-face interview of each applicant by a senior staff member. During the interview, we determine the applicant's qualifications, assess their talents, and evaluate their interpersonal attributes and special skills. A competence test determines their level of knowledge, and a minimum of two relevant references must be thoroughly checked. All of these elements of the screening...

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Senior living options offered

Home Care

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Options For Senior America -La Plata
Options For Senior America -La Plata

1 Oak Ave, Suite 1A, La Plata, MD 20646

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Love To Care
Love To Care

118 La Grange Ave, Suite B, LaPlata, MD 20601

9.0
Review score
40 reviews
9.0
Review score
40 reviews
5 star
79%
4 star
18%
3 star
3%
2 star
0%
1 star
0%
3.0
Review score
1 review
3.0
Review score
1 review
5 star
0%
4 star
0%
3 star
100%
2 star
0%
1 star
0%
Review score not available
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Options For Senior America -La Plata

Overall Rating
4.8
Cleanliness
4.8
Friendliness
4.8
Care Services
4.8
Staff
4.8
Meals & Dining
5.0
Activities
4.8
Value for Cost
4.8
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 40 reviews
Cathy C - Resident/client
Home Care
September 24, 2023
5.0
Excellent caregiver
Options for Senior America sent a caregiver to take care of my mother-in-law. [name removed], the caregiver, was compassionate, dependable, and competent. She had an excellent attitude and interacted well with my mother-in-law and the family. The responsiveness of the office staff is excellent.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Kim K - Resident/client
Home Care
November 15, 2022
5.0
Wonderful Care
We wish to praise The Care Coordinator ([name removed]) and the 2 care providers ([name removed]and [name removed]) for taking such wonderful care of Mom. The responsiveness of the staff and the compassion, dependability, and reliability of the providers have been excellent.
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Gary A - Resident/client
Home Care
November 18, 2021
5.0
Quality of personnel
What I like the most about this company is the quality of their personnel and their general helpfulness..
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
Julie T - Resident/client
Home Care
November 18, 2021
5.0
Excellent caregiver
My father and I are happy with all aspects of the service. Weekend caregivers is a little spotty but I know that is being addressed.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Vickie B. - Resident/client
Home Care
July 22, 2021
4.0
Professional and pleasant
We searched online by filling a form and we received information from several services. We contacted different agencies and ended up choosing Options because of the rating and the reviews and because of the type of home care service they provide. Their staff is caring, very efficient, willing to accommodate. The beginning of the service was challenging but now it's good and smooth. The corporate staff is professional, assertive, and responsive to unforeseen incidents of caregivers.
Friendliness
4
Care Services
4
Staff
4
Value for Cost
4
Arline K - Resident/client
Home Care
July 7, 2021
5.0
Good quality care
They are responsive to requests with quick follow-up. Overall caregivers have been responsive to mother's needs and provide good quality care. Linda the caregiver, is an exceptional and caring individual.
Friendliness
5
Care Services
5
Staff
5
Susan H - Resident/client
Home Care
February 8, 2021
5.0
Wonderful group of people
Your office staff is wonderful. I can't say enough wonderful things about [name removed] and the lady who filled in for her - embarrassed that I forgot her name! The genuine compassion and interest from all involved, from [name removed] down to [name removed]. What a wonderful group of people to work with. My mother is so fond of the care provider. She was a great match.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Arline K - Family/friend
Home Care
December 23, 2020
4.0
Linda M. is one of the best caregivers.
The branch office response has been quick and has met expectations. We appreciate the caregiver's service. She is reliable, compassionate and has a great attitude. The quality assurance visits are OK.
Friendliness
5
Care Services
4
Staff
4
Value for Cost
4
Patricia N. - Toured community
Home Care
October 11, 2020
4.5
Grateful for Options attention
The management both at the local office and the corporate office have worked closely with us to accommodate the changing needs of our family We are indebted to Options for their flexibility and their show of care. When a care provider is unable to make it they would call us ahead of time and get us a replacement in a reasonable time.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
EAJ - Toured community
Home Care
October 2, 2020
5.0
Very caring
My husband and I have had wonderful service from Options for Senior America. From the manager at the branch office to the corporate staff and the care providers, everyone has shown a very caring and compassionate attitude.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
J. Nelson - Toured community
Home Care
October 1, 2020
4.0
Mistakes corrected immediately!
The Social worker at the Nursing Center gave us a list of agencies to call. We called a few but Options had the most positive and informative response. We started services in August for 7 days a week. Everything was good and everybody was helpful. A couple of mistakes were made . I called them and it was corrected immediately. Overall experience has been good.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Russ R. - Toured community
Home Care
September 14, 2020
5.0
Great company.
We've had Options services for about a year now and we've been very happy with their services. The caregiver we now have has beeen with us for many months and is very reliable and dependable. This is a great company and we love their flexibility.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Olive M. - Toured community
Home Care
September 8, 2020
5.0
Excellent care provider.
The care provider that Options sent us, [name removed], is fantastic. The responsiveness of the branch and corporate office staff is good.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Kathleen JB - Toured community
Home Care
August 19, 2020
5.0
Knowledgable and personable people
Everyone we met with or worked with at Options for Senior America was knowledgable, personable and caring. Branch staff, corporate staff and after-hour staff were very responsive to our needs.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Sandie - Toured community
Home Care
June 11, 2019
5.0
Consistency
My mother in law had several back surgeries over the last 2.5 years. We hired Options for Senior America to come in and work with her for 12 hour shifts daily. We were so pleased with the consistency of staffing and the ability to get the office staff anytime we needed them. Great Job Options!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Polly F. - Toured community
Home Care
May 12, 2019
5.0
Source of Peace
[Name removed], the Options Community Relations Manager at the La Plata office is amazing. She answered all my concerns. She gave me a source of peace. Overall quality is excellent!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Joy R. - Toured community
Home Care
April 16, 2019
5.0
Knowledgeable and professional
I got Options brochure at Ch Hall Veterans Home. What made me finally choose Options is that you had a suitable caregiver available and your company has been around for 30 years. Licensed by the State. [Name removed], the manager was very Knowledgeable and professional. So far so good.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Joyce - Toured community
Home Care
March 16, 2019
5.0
God sent me to [name removed]
I was looking for help for my brother who has schizophrenia and dementia and was told he could not stay at his assisted living in Va. anymore, I had no where to turn so I started at one agency in Laplata and that agency told me to go up to Options for Senior America. No sooner did I walk in (4:50pm on a Friday) that [name removed] met me asked me to sit down and explained what her company does. She could not help me with my brother but spent over 45 minutes with me explaining the different agencies that could. I left there knowing about grants that I never knew existed. With tears flowing, I asked her why she was doing this for me since she cannot help directly. Her response will last with me forever..."because you asked and you needed it", If anyone needs help with their family members please call [name removed] at Options.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Diane - Toured community
Home Care
February 28, 2019
5.0
Have been through many...Options is the best!
Care Providers were excellent, office staff was very helpful and new manager is very compassionate about making sure services are provided as asked.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
V. Moore - Toured community
Home Care
September 6, 2018
5.0
Competent care provider
[Name removed], the caregiver is excellent. I give her a 5 on attitude, compassion, dependability and competency. The responsiveness of the staff to after-hours emergencies is good.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 40 reviews

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Frequently Asked Questions
about Options For Senior America -La Plata

A Place for Mom has scored Options For Senior America -La Plata 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (301) 562-1100 to reach a resident at Options For Senior America -La Plata.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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