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VERIFIED PARTNER

Mercer Terrace

5701 Dexham Road, Rowlett, TX 75089

7.9
Review score
38 reviews
Add review
7.9
Review score
38 reviews
5 star
57%
4 star
32%
3 star
11%
2 star
0%
1 star
0%
See all reviews
8.3
Review score
1499 reviews
40 facilities
For pricing & availability:
(866) 374-4058
Mercer Terrace
Mercer Terrace outdoor common area
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street view of Mercer Terrace

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Anonymous
-
Family/friend
5.0
Very Caring
We picked this community because it's close to my home, smaller and it looks good. My loved one really likes it. I would recommend to others. The Executive Director is awesome.

About the facility
Mercer Terrace

Mercer Terrace, is an assisted living community delivering a whole-person approach to care in a warm yet stimulating environment. Qualified staff, including a full-time registered nurse, are available to residents both day and night to offer help with medication and assistance with activities of daily living. Mercer Terrace offers healthy, chef-prepared dining options and a wide variety of activities carefully designed to keep your loved one active, social, and engaged with their peers. Residents at Mercer Place also enjoy community-led day trips and group activities like tai chi, arts and crafts, bingo, themed parties, and exercise classes.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Texas, visit the Texas Long-term Care Provider Search database.

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Senior living options offered

Assisted Living

Pricing
for Mercer Terrace

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Mercer Terrace

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Compare

Mercer Terrace outdoor common area
Mercer Terrace

5701 Dexham Road, Rowlett, TX 75089

Brookdale Lake Highlands community exterior
Brookdale Lake Highlands

9715 Plano Road, Dallas, TX 75238

Garland Serenity Home
Garland Serenity Home

4626 Candlestick Dr, Garland, TX 75043

Iris Memory Care of Rowlett community exterior
Iris Memory Care of Rowlett

4906 Miller Rd, Rowlett, TX 75088

7.9
Review score
38 reviews
7.9
Review score
38 reviews
5 star
57%
4 star
32%
3 star
11%
2 star
0%
1 star
0%
9.7
Review score
52 reviews
9.7
Review score
52 reviews
5 star
44%
4 star
33%
3 star
6%
2 star
4%
1 star
13%
9.7
Review score
17 reviews
9.7
Review score
17 reviews
5 star
76%
4 star
6%
3 star
18%
2 star
0%
1 star
0%
9.5
Review score
20 reviews
9.5
Review score
20 reviews
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Memory Care

Reviews

for Mercer Terrace

7.9Review score38 reviews
7.9
Review score
38 reviews
5 star
57%
4 star
32%
3 star
11%
2 star
0%
1 star
0%
12 Oaks Senior Living
8.3
Review score1499 reviews40 communities
Write a review
A Place for Mom has scored Mercer Terrace with 7.9 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Mercer Terrace has 38 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.5
Friendliness
4.6
Care Services
4.4
Staff
4.6
Meals & Dining
4.1
Activities
4.3
Value for Cost
4.4
A Place for Mom has scored Mercer Terrace with 7.9 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Mercer Terrace has 38 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
12 Oaks Senior Living
8.3
Review score1499 reviews40 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 38 reviews
C B - Family/friend
Assisted Living
June 9, 2023
3.0
Verified Review
Adequate
I was generally happy but the food was not good often and at their age mealtimes are what they look forward to the most. It should be terrific! Also I told the manager verbally, text, and email on our notice to leave but didn't fill out the paperwork until several days later thru no fault of ours and my mom was charged for extra days. Seemed like a scam way to get paid for extra days. I reached out all the way to the executive level and got no response.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
2
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
March 22, 2023
5.0
Verified Review
Very Caring
We picked this community because it's close to my home, smaller and it looks good. My loved one really likes it. I would recommend to others. The Executive Director is awesome.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Mercer Terrace
March 23, 2023
Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear your loved one loves it here. Thank you again! – Team Enlivant
anonymous - Family/friend
Assisted Living
November 9, 2022
4.0
Verified Review
Feels like family and would highly recommend
The main thing that sticks out about Mercer Place is the staff, they are very friendly and they treat everyone like family. The one thing that they could improve on would be the food.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
3
Response from Mercer Terrace
November 11, 2022
Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant
Anonymous - Toured community
Assisted Living
October 10, 2022
4.0
Verified Review
Review for Mercer Place
It's an older building, and needs an uplift. The staff were amazing. The residents seemed to like the facility.
Response from Mercer Terrace
October 11, 2022
Thanks for the 4 stars! We appreciate it. – Team Enlivant
anonymous - Toured community
Assisted Living
October 10, 2022
3.0
Verified Review
Tour experience
We took a tour with Merce Place and it was a nice facility and nice staff, but way too expensive.
Response from Mercer Terrace
October 11, 2022
Thanks for the review and feedback! We appreciate it. – Team Enlivant
anonymous - Family/friend
Assisted Living
August 30, 2022
4.0
Verified Review
Mercer Place Review
We did not look at any other facilities. The price at Mercer Place is great.
Cleanliness
3
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Mercer Terrace
October 11, 2022
Thanks for the 4 stars! We appreciate it. – Team Enlivant
anonymous - Toured community
Assisted Living
May 12, 2022
5.0
Verified Review
Tour experience
The tour that Mercer Place gave us was wonderful, all of the staff were really good to us. Unfortunately the price was just way too much for what we were able to afford.
Response from Mercer Terrace
May 18, 2022
Thanks for the thumbs up! We appreciate it. – Team Enlivant
G V - Toured community
Assisted Living
October 20, 2021
5.0
Verified Review
My tour review
This is a really nice community. The director was great but for us the deciding factor was price and this one was too high for what we were looking for.
Lori C - Family/friend
Assisted Living
August 18, 2021
5.0
Verified Review
Staff was very knowledgeable and forthcoming.
Our experience was unique in that our loved one's level of dementia got worse during the move, and once she moved in she tried to escape. So I would recommend that families make extra sure that assisted living is the right option for their loved one's needs. But Mercer Place was very supportive and proactive in helping us find a more appropriate memory care facility for her to move to. The Mercer Place facility was very good, it just needed a little more maintenance attention. But other than that, it was great.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Value for Cost
5
anonymous - Family/friend
Assisted Living
August 3, 2021
5.0
An absolute gem
This is such a lovely community. It is well-maintained and the staff here is so caring. Dad loves it here!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
June 21, 2021
5.0
Dad Has the Best Life
I love Mercer Place. My dad is living his best life now that he's around other people. He's made so many friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
June 21, 2021
5.0
Dad has the best life
I love Mercer Place. My dad is living his best life now that he's around other people. He's made so many friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
May 11, 2021
5.0
Not too big and not too small but just right for loved ones needs. Our visit with the staff and marketing person was informative,friendly and casual. Activities,room sizes and regular practices were in line with costs.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
December 4, 2020
4.0
Verified Review
It was a good fit for us
We chose Mercer Place mostly because of the location, it was close it family so we would be able to visit often and take her things. The room sizes here are average compared to some others we saw. Most of them are studio apartments. The food was really good the couple of times that I ate there. I would recommend to others looking.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
3
Lela Bayliss - Family/friend
Assisted Living
June 8, 2020
5.0
Verified Review
A caring and cheery community
The management was really helpful. The whole staff were great. We chose this community because we were familiar with it. Also, it was was happier, brighter, cheerier than others a visited, and I liked the people there. They were so understanding of our individual situation. I could not say anything bad about them or the experience there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
July 7, 2019
5.0
really helpful and willing to share all her professional knowledge related to elderly care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Mercer Terrace
July 11, 2019
Thanks so much for the kind review! We're always here to assist with any questions.
anonymous - Family/friend
Assisted Living
September 27, 2017
5.0
Verified Review
We Like the Community
The move has been very nice for my mom and she is doing good. The community is clean. The lady is really nice. Everything is taken care of and I have no complaints. I appreciate A Place For Mom's help. We were in a bind and we needed to find a place real quick. Our advisor hit the nail on what we needed for my mom.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
August 15, 2017
4.0
Verified Review
Room for care
We toured this community for care. We like the community and the staff. At the time they only had a studio size room. They had great staff members to answer the questions. We think that they should up date the rooms. We would suggest that families tour this community for the care for a loved one.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
June 26, 2017
4.0
Verified Review
Pleasant Experience
I had a pleasant tour of this community. It was a good experience overall, but unfortunately this was not the community for my love one, and her needs.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Assisted Living
June 13, 2017
4.5
Verified Review
It is in a nice area and easy to get to.
This is a nice community and I like that it is close to me. The doors are always locked and you need a code to get in. They always seem to have something going on and mom seems to like the food. I am happy with the staff as they are friendly and helpful. This community is a good value for us and I would recommend this community.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Viewing 1-20 out of 38 reviews

Amenities
at Mercer Terrace

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care
  • Medication Management

Meals & Dining

  • Room Service
  • Special Dining Programs
  • Professional Chef
  • Low / No Sodium
  • No Sugar
  • Organic
  • Pureed Meals
  • Restaurant Style Dining
  • International Cuisine
  • Guest Meals
  • Meals Provided
  • Vegetarian

Room Amenities

  • Kitchenette
  • Ground Floor Units
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Garden View
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • TV Lounge
  • Meeting Room
  • Computer or Media Center
  • Central Fireplace
  • Private Bath
  • Library
  • Butterfly garden / Hummingbird garden
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Jacuzzi
  • Piano or Organ
  • Fitness Center
  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • English
  • Spanish

Activities

  • Devotional Activities Offsite
  • Catholic Services
  • Bible Study Group
  • Karaoke
  • Live Dance or Theater Performances
  • Gardening Club
  • Book Club
  • Cards / Pinochle Club
  • Intergenerational Programs
  • Other Religious Services
  • Walking Club
  • Happy Hour
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Well Programs
  • Visiting Chaplain or Priest
  • Mormon/LDS Services
  • Activities Off-site
  • Dances
  • Holiday Parties
  • Wii Bowling
  • Birthday Parties
  • Trivia Games
  • Art Classes
  • Community Service Programs
  • Activities On-site
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Visiting Rabbi
  • Jewish Services
  • Devotional Activities On-Site
  • Wine Tasting
  • Protestant Services
  • Pet-focused Programs
  • Stretching Classes
  • Men's Club
  • Tai Chi
  • Brain fitness / Dakim
  • Live Musical Performances
  • Yoga / Chair Yoga
  • Christian Services

Neighborhoods
around Mercer Terrace

See what the neighborhood has to offer and what’s nearby:
Mercer Terrace in google map

Frequently Asked Questions
about Mercer Terrace

Mercer Terrace offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Mercer Terrace 7.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (972) 463-1646 to reach a resident at Mercer Terrace.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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