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Legacy at Imperial Village

1717 Bellevue Ave, Richmond, VA 23227

7.7
Review score
155 reviews
Add review
7.7
Review score
155 reviews
5 star
30%
4 star
37%
3 star
19%
2 star
9%
1 star
5%
See all reviews
For pricing & availability:
(866) 374-4058
Legacy at Imperial Village
Legacy at Imperial Village
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88 Floor plans available
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Lynette W
-
Family/friend
4.0
Improvements needed.
The windows need to replaced badly and hallways and resident door's need painting immediately. The halls smell awful. It's not a bad community at all but for the price they are paying these things should be done immediately. [name removed] at the front desk is amazing. She made moving so e

About the facility
Legacy at Imperial Village

LEGACY AT IMPERIAL VILLAGE, UNDER NEW OWNERSHIP AND MANAGEMENT, WELCOMES YOU. MILLIONS IN INTERIOR AND EXTERIOR RENOVATIONS.

Living Life To Its Fullest Begins At Imperial Plaza
Nestled among the quiet neighborhoods of Richmond, our community provides an active, engaged lifestyle. Our welcoming environment, thoughtful programs and tenured associates give residents the opportunity to live an abundant life.

Active Adult Community
Maintaining your complete independence while enjoying an easier lifestyle is the foundation of living at Imperial Plaza. With extensive amenities and spacious, private floor plans, you will find accommodations that fit every need. Multiple restaurant style dining options, on-site retail stores, pharmacy, housekeeping services, recreational programs and much more all in a secure community create the most rewarding living situation for residents and their families

Senior living options offered

Independent Living

Pricing
for Legacy at Imperial Village

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Legacy at Imperial Village

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Compare

Legacy at Imperial Village
Legacy at Imperial Village

1717 Bellevue Ave, Richmond, VA 23227

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Ginter Hall Assisted Living & Memory Care
Ginter Hall Assisted Living & Memory Care

11300 Mall Court, Chesterfield, VA 23235

7.7
Review score
155 reviews
7.7
Review score
155 reviews
5 star
30%
4 star
37%
3 star
19%
2 star
9%
1 star
5%
9.8
Review score
223 reviews
9.8
Review score
223 reviews
5 star
90%
4 star
5%
3 star
2%
2 star
2%
1 star
1%
9.6
Review score
47 reviews
9.6
Review score
47 reviews
5 star
41%
4 star
28%
3 star
19%
2 star
6%
1 star
6%
8.5
Review score
54 reviews
8.5
Review score
54 reviews
5 star
41%
4 star
13%
3 star
22%
2 star
17%
1 star
7%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

1

Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Legacy at Imperial Village

7.7Review score155 reviews
7.7
Review score
155 reviews
5 star
30%
4 star
37%
3 star
19%
2 star
9%
1 star
5%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Legacy at Imperial Village with 7.7 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Legacy at Imperial Village has 155 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.8
Friendliness
3.9
Care Services
3.7
Staff
3.8
Meals & Dining
3.2
Activities
3.9
Value for Cost
3.7
A Place for Mom has scored Legacy at Imperial Village with 7.7 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Legacy at Imperial Village has 155 reviews with an average "overall experience" of 3.7 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 155 reviews
Anonymous - Family/friend
Independent Living
February 2, 2024
3.0
Verified Review
Experience so far. Optimistic.
When my loved one moved in a wonderful employee, [name removed], was helpful and respectful. She left for Maternity leave and interacting with staff became a bit difficult. Work orders not attended to in a month. Rooms to warm and cannot lower temp. There are cockroaches in the hallway. It appears that there has been a bit of staff changes. Things sound like response to work orders may improve. Facility apparently is trying to hire maintenance staff.
Cleanliness
3
Friendliness
3
Staff
3
Activities
3
Value for Cost
4
Lynette W - Family/friend
Independent Living
January 18, 2024
4.0
Verified Review
Improvements needed.
The windows need to replaced badly and hallways and resident door's need painting immediately. The halls smell awful. It's not a bad community at all but for the price they are paying these things should be done immediately. [name removed] at the front desk is amazing. She made moving so easy. The laundry rooms in the basement are a little scary looking honestly. Otherwise the activities are good. My mom does not get care there. She just gets food from time to time which is great. Love that there is a grocery store on site and doctors office/ pharmacy.
Cleanliness
2
Friendliness
5
Staff
5
Activities
3
Value for Cost
2
Anonymous - Family/friend
Independent Living
December 30, 2023
1.0
Verified Review
Not recommended
My loved one was previously a resident at Legacy at Imperial Village. We moved my loved one to a cleaner facility asap. Concerns were expressed and even documented, but were never correctly addressed. I would not recommend this facility to others.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Joyce - Resident/client
Independent Living
December 21, 2023
5.0
Verified Review
A Nice Community,
My family doesn't have any problems with the community they like because I like living here . Based on the experience I have had so far, I would recommend the Legacy at Imperial Village community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Linda W - Family/friend
Independent Living
December 13, 2023
2.0
Very disappointing when it comes to service of any kind
My mother moved in a few months before the current owners bought the facility, and everything was great, which is why we chose it. As soon as this company bought it, things started going down hill & things have only gotten worse. We had an agreed on & signed move out date, which was early in the month. LIV pulled the full months rent, saying their system is not set up to prorate. I've left MULTIPLE voice-mails, e-mails & messages, and after more than 2 months, still have not seen a refund or able to get an answer as to when we will, and when I do actually speak to a live person, they are not very customer friendly or oriented. Unless you are a possible new resident, you really don't get much in the way of service, both customer service as well as service on any needs while you're living there. This facility has been there for over 50 years, and was a nice place to live until this company bought it. Now, I would never recommend this place to anyone. If you choose this place, good luck.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Activities
2
Value for Cost
2
Anonymous - Resident/client
Independent Living
October 11, 2023
3.0
Verified Review
Legacy at Imperial Village review
Based on the experience I have had so far with Legacy at Imperial Village there is definitely some room for improvement in some areas. 1 the elevator has not worked since May, There are some safety issues. They also quote once price and charge another price.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Resident/client
Independent Living
July 24, 2023
1.0
Steady downhill trip
I've been here for 6 years and the place has gone downhill in the past two years. Washers and dryers took an 8-month fight to get replaced--and they went from free to pay machines. Two buildings have elevators broken. If someone moves in or out, there is no service for the others. The kitchen has been closed for almost two months. Squatters are all over the place. Homeless people come in and sleep in the lobbies. The roaches are under control but the bedbugs are not. Security was removed in the past several months. Druggies and drunks are everywhere. The owners refer to it as "Low income," which it is since they took over. Trash is piled up over the weekends. The Tenants' Association has to deliver packages from the USPS because management discontinued that service and packages were being stolen. There is theft, robbery, and assaults. Welcome to our golden years. If you have any other choice for your loved ones, take it.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
3
Meals & Dining
1
Activities
3
Value for Cost
1
M.R. - Family/friend
Independent Living
March 24, 2023
5.0
Verified Review
Would recommend for independent living.
I would recommend the place for people who are still relatively independent. I liked the size of the apartments. Security team could be improved. Full disclosure my brother in law died while living there (not the facility's fault) but the security guard freaked out when we had to open the apartment and we found a dead body. He was neither trained more equipped to handle the situation.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
5
Anonymous - Resident/client
Independent Living
February 21, 2023
2.0
Verified Review
Review for Legacy at Imperial Village
The staff have been pretty good. They have a new chef, but I have my own meals. I would like to see more activities, and they need to improve on more trips to the store. I would also like to see a pharmacy available for the residents. Make sure you get things, in writing before you move in. They are getting better.
Cleanliness
5
Friendliness
5
Staff
5
Activities
3
Value for Cost
1
Alexis - Family/friend
Independent Living
January 18, 2023
1.0
Verified Review
Mixed feelings. They need to do better.
They need to do better because I go there a lot and there are some things that need to cleaned up for those seniors living there. My dad pays a pretty decent amount to live there and the doors are not fixed. I've heard residents say that the door has been broken for well over a year. That's unacceptable. That is also a safety issue for anyone just walking in the building at night.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
1
Meals & Dining
2
Activities
4
Value for Cost
1
anonymous - Family/friend
Independent Living
October 11, 2022
4.0
Verified Review
our families experience
Legacy at Imperial Village is a really really nice community, it is beautiful. The ladies that would come to do the medicine in the mornings and evenings really did a good job. We do think the value is really good and we would recommend Legacy at Imperial Village to other families. Our loved ones only complaint is with the meals - sometimes they do not have what they say they have on the menu and according to our loved one there is a long wait time before you can even place your order
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
3
Anonymous - Toured community
Independent Living
September 26, 2022
4.0
Verified Review
I toured this community and it was nice. However, it was high rise and we thought it would be too difficult for mom to navigate. Also, the food option wasn't included and was an additional cost.
RS - Family/friend
Independent Living
September 20, 2022
2.0
Verified Review
Not As Advertised
My loved one has let me know that the food that is advertised in the brochure is not available to the residents. The transportation was running daily, and now they can't find someone to drive the bus so the community may have to stop this service for the residents. This makes it hard for the residents who don't drive to get to doctor appointments and stores for their items needed. I believe there is a laundry room in each building. There are currently only two washers and dryers working in a building and this isn't enough for the residents in the building to wash their clothes. The apartment is very nice for my loved one.
Cleanliness
5
Meals & Dining
1
Anonymous - Family/friend
Independent Living
August 30, 2022
4.0
Verified Review
I think it was a great experience it has definitely worked out for my mother in law she is still there and the only thing I would say to improve things is to work with more Facilities so we could have maybe brought her closer to our home in our immediate area there wasn't a lot of facilities that work with a place for mom so we had to take her to a place that was about 45 minutes away and that was the only downside
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Jamie - Family/friend
Independent Living
August 9, 2022
4.0
Verified Review
Very charming community
My sister is happy there and it is perfect for her but the only complaint she has is the food is a little pricey.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
2
Activities
5
Value for Cost
5
anonymous - Toured community
Independent Living
August 2, 2022
3.0
Verified Review
Tour experience
We toured with Legacy at Imperial Village and the facility itself is a lot older and needed updates. They also just did not have what we were looking for and needed at the time which was a room on the ground floor.
Brian - Resident/client
Independent Living
July 12, 2022
4.0
Verified Review
My experience at Legacy
I am trying to get the management to be a little more detailed about the grounds keeping, that would be the biggest complaint. The restaurant overall could be better - they do not seem to have the best variety or service. It is a good value for the money for what you get, especially compared to others that I looked into in this area. I would recommend Legacy at Imperial Village and actually already have.
Cleanliness
4.5
Friendliness
5
Staff
5
Meals & Dining
3.5
Value for Cost
5
ML - Family/friend
Independent Living
July 7, 2022
3.0
Verified Review
Disappointed
I probably wouldn't recommend them at this point. They recently had a change in ownership. While their marketing department was fantastic responding to things, they currently have staffing issues. The staff don't have the right skill levels. They're not timely in responding to things. The apartments are just okay. The remodel that they did was rushed and not the best quality.
Cleanliness
3
Friendliness
4
Staff
2
Activities
4
Value for Cost
3
Jackie - Family/friend
Independent Living
June 8, 2022
3.0
Verified Review
Our experience so far
They are under new management it has ben a year and a half and they are still working on things. Their laundry room is in need of repairs, my mom had to go do her laundry in another building. Her shower has a clog so water goes all over the place. The staff are not encouraging or letting residents know when activities are going on. Cable is included in the rent and we think it is a good value for the money. Overall there are just some improvements that need to be made.
Cleanliness
4
Friendliness
2.5
Activities
3
Linda - Family/friend
Independent Living
May 16, 2022
3.0
New owners don't seem to be concerned about current residents
Mom's lived here 1 1/2+ years & it started out great, with the few usual issues in a community like this, it's gone down hill since the new owners took over in early 2021. The bldgs. & it's equipment are old but to entice new residents, they're making lots of cosmetic improvements (paint jobs & beautiful laminate floors), instead of fixing things like leaking water pipes & AC that works some days & not others. If things go wrong on the weekend, they have to wait until Monday. When we call for assistance with ANYTHING, we're spoken to like "this is how it is, whether you like it or not", with no sympathy for elderly residents. We even hired a handyman to make repairs that are "covered" under our rental agreement, because it takes months to get the maintenance crew to just look at the problem. It's an affordable place & mom loves her friends, but if left up to me, she would definitely move. Not worth the frustration of dealing with all the issues , as well as mom feeling unappreciated.
Cleanliness
4
Friendliness
3
Care Services
4
Staff
3
Meals & Dining
3
Activities
5
Value for Cost
4
Viewing 1-20 out of 155 reviews

Amenities
at Legacy at Imperial Village

Healthcare Services

  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Diabetic Care

Meals & Dining

  • Room Service
  • Vegan
  • Anytime Dining
  • Restaurant Style Dining
  • Gluten-free
  • Guest Meals
  • Professional Chef
  • Low / No Sodium
  • Meals Provided
  • No Sugar
  • Vegetarian

Room Amenities

  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Full kitchen
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Outside Patio
  • Central Fireplace
  • Indoor Common Areas
  • TV Lounge
  • Meeting Room
  • Main Street Shops
  • Library
  • Indoor Atrium
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas
  • Computer or Media Center

Recreational areas

  • Raised Garden Beds
  • Ballroom
  • Game Room
  • Piano or Organ
  • Fitness Center
  • Movie or Theater Room
  • Golf Course or Putting Green
  • Arts and Crafts Center
  • Billiards Lounge

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Devotional Activities Offsite
  • Holiday Parties
  • Wii Bowling
  • Forever Fit
  • Birthday Parties
  • Trivia Games
  • Bible Study Group
  • Karaoke
  • Bridge Club
  • Art Classes
  • Gardening Club
  • Live Dance or Theater Performances
  • Community Service Programs
  • Cooking Classes
  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Cards / Pinochle Club
  • Book Club
  • Devotional Activities On-Site
  • Other Religious Services
  • Intergenerational Programs
  • Wine Tasting
  • Pet-focused Programs
  • Walking Club
  • Stretching Classes
  • Happy Hour
  • Day Trips and Outings
  • Men's Club
  • Tai Chi
  • BBQs or Picnics
  • Live Well Programs
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Live Musical Performances
  • Brain fitness / Dakim
  • Quilting or Sewing Club
  • Yoga / Chair Yoga
  • Dances

Neighborhoods
around Legacy at Imperial Village

See what the neighborhood has to offer and what’s nearby:
Legacy at Imperial Village in google map

Frequently Asked Questions
about Legacy at Imperial Village

Legacy at Imperial Village offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Legacy at Imperial Village 7.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (804) 603-1328 to reach a resident at Legacy at Imperial Village.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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