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Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Home Instead - West Chester, PA

7 N 5 Points Rd, West Chester, PA 19380

10 reviews
For services offered:
(866) 374-4058
home-care
Home Instead - West Chester, PA
Home Instead - West Chester, PA
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Joan D
-
Family/friend
5.0
Review of Home Instead Senior Care
We have had a very good experience with Home Instead senior care. We chose them because our family had used them previously and had a good experience as well. All around they are great and we definitely lucked out. I would recommend to others looking.

About the facility
Home Instead - West Chester, PA

You know where the help is needed. The question is who will provide the help. Our approach to providing quality care is to hire quality CAREGivers. Our office services Chester County residents with CAREGivers who live in Chester County. We can run to the grocery store and prepare meals. Let us help with vacuuming and dusting. If help is needed in the shower our trained CAREGivers will help with dignity and respect. We take full responsibility for all our staff because every representative and every CAREGiver is our employee. Everyone is trained especially in the area of Alzheimers. Extensive background checks are run and every individual is bonded and insured. For you and your family it should be more than just good enough. For Home Instead Senior Care it's about relationships and peace of mind because To Us Its Personal

Senior living options offered

Home Care

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for Home Instead - West Chester, PA

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Home Instead - West Chester, PA
Home Instead - West Chester, PA

7 N 5 Points Rd, West Chester, PA 19380

WellSprings Home Care
WellSprings Home Care

600 Eagleview Blvd., Suite 300, Exton, PA 19341

Relative Care
Relative Care

36 W Lancaster Ave, Downingtown, PA 19335

Home Choice Companion Care
Home Choice Companion Care

725 Westown Road, West Chester, PA 19382

Review score not available
9.0
Review score
17 reviews
9.0
Review score
17 reviews
5 star
100%
4 star
0%
3 star
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2 star
0%
1 star
0%
Review score not available
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Home Instead - West Chester, PA

Overall Rating
4.7
Cleanliness
4.6
Friendliness
4.6
Care Services
4.6
Staff
5.0
Meals & Dining
Activities
4.6
Value for Cost
4.6
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-10 of 10 reviews
Joan D - Family/friend
Home Care
May 18, 2021
5.0
Verified Review
Review of Home Instead Senior Care
We have had a very good experience with Home Instead senior care. We chose them because our family had used them previously and had a good experience as well. All around they are great and we definitely lucked out. I would recommend to others looking.
Friendliness
5
Staff
5
Care Services
5
Value for Cost
5
Nancy - Toured community
Home Care
October 14, 2016
4.5
Great care-providers!
The Home Instead helpers I've had over the years have been excellent. [Removed], [Removed] and [Removed] were very kind, helpful and pleasant to work with. It's obvious that Home Instead hires very capable, caring people...and that's a real blessing in today's world!
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous
Home Care
June 14, 2016
4.0
Verified Review
Great service
They're easy to work with, caregivers are well instructed and follow rules, and they are very clean and professional.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Patricia Cotton - Toured community
Home Care
May 8, 2016
4.5
Home Instead Review
I have been very happy with the service at Home Instead. The care giver they paired with my family member with is named Nathan. He has been a blessing. He is patient, kind,always professional. He is always willing to go the extra mile. I am very grateful everyday for all his does.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Susan M Rosso - Toured community
Home Care
April 13, 2016
4.5
Verified Review
Home Instead - a perfect fit for our situation.
Everyone that I have spoken to at Home Instead has been very professional, polite, and kind. The one hour time slot works perfectly for us at this time. As Mother's needs change, more days and hours will be added. Appropriate questions were asked so that our mother's personal needs could be met. Staying in her home is very important to our independent 94 year old Mother. With the help of Home Instead, we hope she will be able to have her wish for a very long time. Thank you.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous
Home Care
January 19, 2016
5.0
Verified Review
Excellent service!
We're very pleased with the service provided by Home Instead! The caregivers are polite and professional, and the administrative staff are accommodating and easy to work with. We've never had any issues with schedule changes, even when we've had to make some last minute changes.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
December 7, 2015
4.5
Verified Review
No complaints
Although I am not there to witness things for myself my parents are having a great experience with Home Instead so far. Thanks to A Place For Mom for helping us find such a great agency.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Diane - Toured community
Home Care
August 21, 2014
5.0
Satisfied customer
I've been using them for 3 months 5 days a week 3 hours a day. They have found the right caregivers that my partner can relate to - he prefers younger aides. We have a group of 4 regulars now. I like that they provide a write up every day that I can read when I get home. I like that they phone to tell me if a regular caregiver can't come and work to find someone suitable. I also like that the first time a new caregiver comes the account rep comes too as I can't always wait around to show them the ropes.
Family Member - Family/friend
Home Care
August 7, 2014
5.0
Verified Review
They are doing a pretty good job.
They have been reliable and mostly consistent. We are pretty happy with them so far. In the beginning we had some different people, but now it's getting more consistent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Diane - Toured community
Home Care
July 27, 2014
5.0
The right person is important
They sent just the right type of person that we needed. They let me know in advance if they can't fill the shift. My friend seems much more alert on the days he has a caregiver visiting him.
Viewing 1-10 out of 10 reviews

Neighborhoods
around Home Instead - West Chester, PA

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Frequently Asked Questions
about Home Instead - West Chester, PA

Call (610) 431-7877 to reach a resident at Home Instead - West Chester, PA.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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