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Home Instead - Rockford, IL

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929 S Alpine Rd, Ste 202, Rockford, IL 61108

8 reviews
For services offered:
(866) 374-4058
Home Instead - Rockford, IL
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Anonymous
-
Family/friend
4.0
Family experience, average experience.
We have had experiences that the care givers have cancelled on us with no real plan in place for replacement, but I think we have a plan in place to cover how Home Instead is handling when this happens now. Meal preparation has also been challenging for the care givers even after we have c

About the facility
Home Instead - Rockford, IL

Home Instead CAREGivers provide assistance with social activities, housework, meal preparation, medication reminders, errands and transportation, laundry and personal care — all geared toward helping individuals maintain their normal living habits.  

We are one of over 800 Home Instead Senior Care locations, each dedicated to helping people to remain in their home, safely and comfortably, for as long as possible.

Senior living options offered

Home Care

Pricing
for Home Instead - Rockford, IL

Total monthly costs depend on type of care provided and number of hours per month.
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at Home Instead - Rockford, IL

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Home Instead - Rockford, IL undefined
Home Instead - Rockford, IL

929 S Alpine Rd, Ste 202, Rockford, IL 61108

CCS Care - Home Care Agency undefined
CCS Care - Home Care Agency

7431 E. State St., Suite 180, Rockford, IL 61108

Healthcare Plus Team Rockford undefined
Healthcare Plus Team Rockford

5301 E State St, Suite 205, Rockford, IL 61108

Senior Helpers - Rockford, IL
Senior Helpers - Rockford, IL

129 Phelps Avenue Building 10 Suite 1008, Rockford, IL 61108

8.5
Review score
8 reviews
8.5
Review score
8 reviews
5 star
62%
4 star
38%
3 star
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2 star
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1 star
0%
7.5
Review score
1 review
7.5
Review score
1 review
5 star
0%
4 star
100%
3 star
0%
2 star
0%
1 star
0%
1.0
Review score
2 reviews
1.0
Review score
2 reviews
5 star
0%
4 star
50%
3 star
0%
2 star
0%
1 star
50%
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Services
at Home Instead - Rockford, IL

Healthcare Services

  • Staffing & Ancillary Services

Community Amenities

Transportation & parking

  • Complimentary Transportation

Reviews

for Home Instead - Rockford, IL

Overall Rating
4.6
Cleanliness
4.8
Friendliness
4.6
Care Services
4.4
Staff
4.3
Meals & Dining
4.0
Activities
4.5
Value for Cost
4.4
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-8 of 8 reviews
Anonymous - Family/friend
Home Care
October 20, 2023
4.0
Verified Review
Family experience, average experience.
We have had experiences that the care givers have cancelled on us with no real plan in place for replacement, but I think we have a plan in place to cover how Home Instead is handling when this happens now. Meal preparation has also been challenging for the care givers even after we have created menus and directions. The care giver that we have typically is late arrival and early departure, I think we watch them thru cameras more often than other customers. The communication has been generally good and I think the intent of Home Instead to satisfy our needs is good.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
Jim W - Family/friend
Home Care
August 9, 2023
5.0
Great Experience When Suddenly Needed
Home Instead has been a life saver when my mom's regular caregiver had to quit suddenly. Their ability to jump right in and provide excellent options and ultimate flexibility was very impressive. The caregivers have all been great, especially [name removed] and [name removed], who keep my mom happy and in great condition, as well as keeping her home in tip top shape. I really couldn't be happier with the services and people that Home Instead has provided. The staff have been great, too. [name removed] is on top of her game and keeps things moving along smoothly. No complaints from a son who loves his mom, but doesn't always have the time to devout to her...Home Instead is the next best thing. I highly recommend them.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Home Care
April 27, 2021
4.0
Verified Review
My review of Home Instead Senior Care
Overall the are a pretty good organization, and we would recommend the Home Instead Senior Care to others for short term care only, but not for long term care.
Staff
4
Friendliness
4
Care Services
4
Value for Cost
4
anonymous - Family/friend
Home Care
July 24, 2015
5.0
Verified Review
They have been terrific.
We have the same steady caregiver, and she is just what we needed. She has been wonderful. Things have been pretty smooth so far. They have been terrific.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
October 10, 2014
5.0
Verified Review
We didn't have any problems with them.
We didn't have any problems with them. They were dependable, and we didn't have problems with people being late or not showing up. We ended up needing more than home care could do, but we had no problems with the agency itself.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Nancy L. - Family/friend
Home Care
January 31, 2014
4.5
Verified Review
We had an inconsistant caregivers, not the same person all the time.
We had an inconsistant caregivers, not the same person all the time. They always had someone there for us though. Just keep in mind that the family that is getting the service needs to be flexible with the people who are coming in, if it is someone new you will need to show them your routine. Lindsay was excellent, she got back to me when I was calling and looking, and she gave me a lot of information. She was so helpful, she was able to set things up quickly to accommodate him. She was just really excellent. She was very nice and very cooperative. Cleanliness and activities did not pertain to this.
Satisfied Customer
Home Care
August 20, 2013
5.0
Verified Review
Small things matter
The care givers really do a good job. They took the time to develop a good relationship with our loved one. They do the small things that make a world of difference, like the care giver would read novels to our loved one and that really made our loved one happy. We are very pleased with them and would recommend them to anyone seeking home care.
A Place For Mom Customer - Toured community
Home Care
December 27, 2012
4.0
Verified Review
We spoke to a Rep. about in home care...
We spoke to a Rep. about in home care from this company on Tues., June 15th. We were very impressed with their flexibility & services provided. Will be working towards arranging a consultation meeting with my father's care professionals & Home Instead in the coming weeks.
Viewing 1-8 out of 8 reviews

Neighborhoods
around Home Instead - Rockford, IL

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Home Instead - Rockford, IL

A Place for Mom has scored Home Instead - Rockford, IL 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (815) 229-8810 to reach a resident at Home Instead - Rockford, IL.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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