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Home Helpers - Knoxville

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1304 Papermill Pointe Way, Knoxville, TN 37909

8 reviews
For services offered:
(866) 374-4058
Home Helpers - Knoxville
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Home Helpers - Knoxville
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anonymous
-
Family/friend
5.0
Very Satisfied with This Home Care
I'am very satisfied with the services we are receiving from this home care agency. Our care giver is great. She is always on time, and she does pretty much whatever I ask her to do. She is really great at what she does. My wife is doing very well, and everything has worked out very well. I

About the facility
Home Helpers - Knoxville

Mission:


Professional In-Home/In-Facility Care allowing Seniors, Those Facing Lifelong Challenges and Recuperating Moms and Patients to remain independent at home and in their communities with dignity.

Home Helpers Difference:


Professionally trained employees, not contractors
Specialized disease state training
Telephony computer monitored arrival & departure times
Licensed, insured, bonded, workers compensation
Complete background check & random drug tests
In-Home emergency & medication monitoring
Monitoring backed by a CSAA 5 Diamond care center
Caregiver Quality Assurance Certified Agency (CQA)
Licensed Master Social Worker and Director of Nursing on Staff
Better Business Bureau A+ Rating
Knoxville and Anderson Chamber members

Senior living options offered

Home Care

Pricing
for Home Helpers - Knoxville

Total monthly costs depend on type of care provided and number of hours per month.
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Home Helpers - Knoxville
Home Helpers - Knoxville

1304 Papermill Pointe Way, Knoxville, TN 37909

Acti-Kare Responsive In-Home Care of Knoxville
Acti-Kare Responsive In-Home Care of Knoxville

928 Roderick Rd, Knoxville, TN 37923

Senior Helpers - Knoxville, TN
Senior Helpers - Knoxville, TN

1645 Downtown West Blvd Suite 34, Knoxville, TN 37919

Brightstar Healthcare
Brightstar Healthcare

6500 Papermill Road Suite 205, Knoxville, TN 37919

Review score not available
9.5
Review score
6 reviews
9.5
Review score
6 reviews
5 star
66%
4 star
0%
3 star
17%
2 star
0%
1 star
17%
8.5
Review score
1 review
8.5
Review score
1 review
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Services
at Home Helpers - Knoxville

Activities

  • Resident Band or Musicians

Reviews

for Home Helpers - Knoxville

Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.3
Staff
Meals & Dining
Activities
4.3
Value for Cost
4.3
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-8 of 8 reviews
anonymous - Family/friend
Home Care
January 10, 2017
5.0
Verified Review
Very Satisfied with This Home Care
I'am very satisfied with the services we are receiving from this home care agency. Our care giver is great. She is always on time, and she does pretty much whatever I ask her to do. She is really great at what she does. My wife is doing very well, and everything has worked out very well. I would highly recommend this home care agency.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous
Home Care
October 7, 2016
5.0
Verified Review
Great People!
The staff that came in to take care of my loved one was great. They did everything that needed to be done and even did extra if needed. I would use them again if I needed to. They kept me in the know about what my loved one needed as well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
C Marks - Toured community
Home Care
April 8, 2016
4.5
Verified Review
Home Helpers Heavenly!
We have used Home Helpers services for over two years now and I have found them to be supportive, ethical, flexible, client-centered, and inclusive! Home Helpers services are used for my aging mother. Since I also have a sister with Autism, and my mother has been her primary caregiver, the helpers have been supportive with her care too. I am trying to keep them together as long as I can because they have requested that! This service allows me to continue my teaching career and feel confident that they have great care during the day!
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Home Care
September 8, 2015
4.5
Verified Review
They have been unfailingly good. Currently we are needing only housecleaning services and the people they have sent have been excellent. We like knowing that we can expand the scope of services as our needs change. We are totally pleased.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Home Care
May 18, 2015
5.0
Verified Review
Excellent service, very accommodating
We are very pleased with the Home Helpers service, they did a great job and they've been very accommodating to any requests we have made. It was important to us that we be able to get the same caregiver to come in every time, to make my loved one more comfortable, and that is something they were more than happy to work with us on.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous
Home Care
February 20, 2015
2.0
Verified Review
Unreliable service
We did not have a good experience with Home Helpers, overall. I did appreciate that when we contacted them they were able to get things set up quickly and have someone sent out ASAP, but the service did not end up being up to par. Over the course of a week we had multiple people show up late (some up to an hour), and one no-show, none of these with any prior notification. The service was very unreliable, and we decided to go with another company after a week of these incidents.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Loved one - Family/friend
Home Care
March 20, 2014
3.0
Verified Review
Very friendly caregivers
Although we had a bit of trouble working with the office staff for Home Helpers, the caregivers we worked with were always very friendly and professional, and always on time. Initially the office staff told us they'd have someone available for the times we needed, but later said they'd actually have to recruit someone for those specific times, which was inconvenient.
A Place For Mom Customer - Toured community
Home Care
December 28, 2012
4.0
Verified Review
Had a meeting with owners. They have ...
Had a meeting with owners. They have been very helpful.
Viewing 1-8 out of 8 reviews

Neighborhoods
around Home Helpers - Knoxville

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Frequently Asked Questions
about Home Helpers - Knoxville

Call (865) 771-9119 to reach a resident at Home Helpers - Knoxville.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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