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TheKey East Bay, CA

190-G Alamo Plaza, Alamo, CA 94507

10 reviews
For services offered:
(866) 374-4058
home-care
TheKey East Bay, CA
TheKey East Bay, CA
55 Photos available

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About the facility
TheKey East Bay, CA

TheKey East Bay, CA in Alamo, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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TheKey East Bay, CA

190-G Alamo Plaza, Alamo, CA 94507

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8.5
Review score
1 review
8.5
Review score
1 review
5 star
100%
4 star
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3 star
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2 star
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1 star
0%
Review score not available
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for TheKey East Bay, CA

Overall Rating
4.5
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Staff
Meals & Dining
Activities
4.5
Value for Cost
4.5
Parent company
TheKey
5
Review score172 reviews99 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-10 of 10 reviews
anonymous
Home Care
September 12, 2017
3.0
Verified Review
Did Not Work Out
We were looking for a few hours of help on the weekend and this agency could not accommodate what we were looking for. They kept switching out staffing and not keeping the same care givers so we ended up going with a different agency that could accommodate what we were in need of.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
A.B. - Toured community
Home Care
August 11, 2017
5.0
Verified Review
[Removed] has done an outstanding job supporting our family. We really enjoy her dedication, sensitivity and commitment to go above and beyond while caring for a family member.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Eileen Nevitt, LCSW, ACSW, CMC - Toured community
Home Care
August 11, 2017
5.0
Verified Review
You guys shine above all the others for the coordination with me and providing such wonderful, competent caregivers to clients. I am so grateful to be working with you all.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
S.R. - Toured community
Home Care
August 11, 2017
4.0
Verified Review
Thank you for the wonderful care you gave to our father and for the beautiful flower arrangement. You made a difficult time go smoothly with respect and dignity.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
J.S. - Toured community
Home Care
August 11, 2017
5.0
Verified Review
Your staff have been wonderful and they provide needed relief for me. Mom is doing very well, planning a party for her 102 th birthday on May 3rd. She is a miracle and my brothers and sisters and I all know it! Thank you again for taking the time to write [a note] and also for the efficiency your staff and organization have provided for us.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
R.L. - Toured community
Home Care
August 11, 2017
5.0
Verified Review
Home Care Assistance believes in giving peace of mind to the clients by offering the highest quality caregivers available. They know just what's needed to give our elders a place of warmth and hope. It's the little things that makes the difference. Whether, it's placing a cozy blanket around then when they are cold or scooping a bowl of their favorite ice cream so they can enjoy. Their caregivers provide great support and assistances. They look at the whole picture in order to better understand the client's needs. They know elders may face many challenges and know intuitively when to step up and do the right thing even when it's not easy. Home Care Assistance have exceptional caregivers that takes pride and loves what they do. There are those that light up the room in providing the right care, comfort and safety that is needed. Caring for a family's love one's is what matters most leaving behind a smile of satisfaction.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
J.W. - Toured community
Home Care
August 11, 2017
5.0
Verified Review
The team at Home Care Assistance consistently goes above and beyond with their level of support and coordination. I always appreciate working with them and could not be happier anywhere else. Thank you for all you do.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
M.M. - Toured community
Home Care
August 11, 2017
5.0
Verified Review
My mother-in-law was looking for care for her mother, my husband's grandmother, and was getting overwhelmed feeling like she had to manage every detail on her own. I was shopping at the Alamo Safeway and ran into Home Care Assistance around the corner on a whim. [Removed], their lovely Client Care Manager gave me a ton of information and immediately set up a call with my mother-in-law, who lives in La Jolla. After they spoke on the phone, we had a plan in place and have been working with a wonderful caregiver named [Removed], who has been a godsend. [Removed] has remained in close contact and has even helped introduce our family to other senior care professionals to help my grandmother-in-law. The team is fantastic, on call 24/7 and happy to help when we need it. Such a relief for all of us.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
L.W. - Toured community
Home Care
August 10, 2017
4.0
Verified Review
Thanksgiving is the perfect time of the year to acknowledge my appreciation for all you do and who you are! Your support means a great deal to me. Thanks so much.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous
Home Care
February 1, 2016
4.0
Verified Review
Good service, overall
Our experience with Home Care Assistance Alamo has been brief, but a good one so far. The office staff is responsive and easy to work with, and all of the aides they've sent have been decent, quality people. We've had a little trouble getting a good routine where we've got the same caregivers coming every time, but other than that we're very happy with the service so far.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-10 out of 10 reviews

Services
at TheKey East Bay, CA

Meals & Dining

  • Vegan
  • Anytime Dining
  • Gluten-free
  • No Sugar
  • Organic
  • Low / No Sodium

Community Amenities

Languages spoken

  • Russian
  • French
  • American Sign Language
  • Spanish
  • Vietnamese
  • Filipino
  • German
  • Armenian
  • Chinese
  • Mandarin
  • Polish
  • Korean
  • Italian
  • Dutch
  • Croatian
  • Norwegian
  • Farsi
  • Hungarian
  • Japanese
  • Ukrainian
  • Portuguese
  • Romanian
  • Arabic

Neighborhoods
around TheKey East Bay, CA

See what the neighborhood has to offer and what’s nearby:
TheKey East Bay, CA in google map

Frequently Asked Questions
about TheKey East Bay, CA

Call (925) 820-8390 to reach a resident at TheKey East Bay, CA.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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