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TheKey Oakland

5275 Broadway, Oakland, CA 94618

7 reviews
For services offered:
(866) 374-4058
home-care
TheKey Oakland
66 Photos available

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About the facility
TheKey Oakland

TheKey Oakland in Oakland, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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TheKey Oakland
TheKey Oakland

5275 Broadway, Oakland, CA 94618

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Review score not available
10
Review score
54 reviews
10
Review score
54 reviews
5 star
92%
4 star
4%
3 star
2%
2 star
2%
1 star
0%
8.5
Review score
1 review
8.5
Review score
1 review
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for TheKey Oakland

Overall Rating
4.4
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Staff
Meals & Dining
Activities
4.5
Value for Cost
4.5
Parent company
TheKey
5
Review score172 reviews99 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-7 of 7 reviews
PM - Toured community
Home Care
August 11, 2017
5.0
Verified Review
I want to thank you for the incredible and wonderful service you have provided [our client] these past months. The professionalism and care have been excellent and we cannot thank you enough...Please thank everyone on your team for their great work. The entire family and especially [our client] so appreciate it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
V.S. - Toured community
Home Care
August 11, 2017
4.0
Verified Review
The agency has always been quite willing to work with us to find the right placement. They have been very responsive and easy to work with. The male attendant we currently have is awesome. He knows what to do, how to do it, doesn't shy away from things to be done. He feeds my Dad well balanced meals, helps him with bathing and exercising. We are all very happy with him.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
L.L. - Toured community
Home Care
August 11, 2017
5.0
Verified Review
The driver arrived in front of my building early, called a few minutes before the designated time, got me to the appointment early despite commute traffic, waited until the procedure was over, and drove me home. She was warm, efficient, questioned if I was fine or needed anything else. Also setting up the appointment with their office was smooth, friendly, and reassuring as was subsequent billing. I highly recommend for any procedure where the medical provider says the patients cannot/should not drive themselves and the patients do not wish to impose on friends or family.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
CB - Toured community
Home Care
August 11, 2017
4.0
Verified Review
They were very professional, prompt, and responsive in setting up the home care in a short period of time. They worked with my in-laws getting them to accept they care that they really needed. They were available 24 hours.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
C.H. - Toured community
Home Care
August 11, 2017
5.0
Verified Review
My parents are in their late 80s but still live at home. Their mobility is limited but they are determined to stay "interdependent". All of their children, us included, visit regularly and do light chores, assistance, and errands. But, it was clear that they needed someone to be there regularly to check up on them and their needs. Currently we have someone, who they are very pleased with, come in two times a week for four hours at a time. We hope they have her come in more often - when they are ready. This has been a good start for all involved. [Removed], the owner of this firm, totally understood the needs and desires of my parents and us, and how to approach the solution. I am convinced that as conditions change Home Care Assistance will be an invaluable source of help on determining and finding new solutions. We are very pleased.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Family Member - Toured community
Home Care
December 22, 2015
4.0
It's been good so far
It's been good so far. We haven't had any complaints. They have been reliable, and things have worked out well.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from TheKey Oakland
December 28, 2015
Thank you for the positive review! Our caregivers are experienced, compassionate and reliable so that you and your loved ones can rest assured knowing that you are receiving high-quality in-home care. Best, The Oakland Care Team
Anonymous - Toured community
Home Care
April 26, 2014
4.0
Verified Review
This is a large and structu...
This is a large and structured company. Very knowledgeable and more systematic. They were also the most expensive. We passed on them because we thought we would get better service and better rates at Beacon.
Viewing 1-7 out of 7 reviews

Services
at TheKey Oakland

Meals & Dining

  • Anytime Dining
  • Gluten-free
  • Vegan
  • Low / No Sodium
  • No Sugar
  • Organic

Community Amenities

Languages spoken

  • Polish
  • Arabic
  • French
  • Romanian
  • Russian
  • Italian
  • Norwegian
  • Ukrainian
  • Hungarian
  • Mandarin
  • Portuguese
  • Dutch
  • Croatian
  • Farsi
  • Armenian
  • Vietnamese
  • Filipino
  • Korean
  • Japanese
  • Chinese
  • American Sign Language
  • German
  • Spanish

Neighborhoods
around TheKey Oakland

See what the neighborhood has to offer and what’s nearby:
TheKey Oakland in google map

Frequently Asked Questions
about TheKey Oakland

Call (510) 224-9741 to reach a resident at TheKey Oakland.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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