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2290 Cattlemen Rd, Sarasota, FL 34232
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Elizabeth C
-
Resident/client
5.0
Comforting community
We moved our father into Heron East and we were surprised at how the staff went over and above to make him feel comfortable and cared for. The move in was easy, the food is great and he has made some new friends.
About the facility Heron East
With southern charm and homelike community features, Heron East has provided a warm, lively community setting for seniors seeking assisted living services since 1999, offering more than 60 years of combined staff experience in senior care. Designed with purpose and endless hospitality, the community not only offers attentive care, but also offers stellar amenities, cozy living arrangements, and enriching social events and activities. Residents can connect with each other in a secure setting on property or during a scheduled off-site day trip to explore the bustling city and pristine beaches of Sarasota, Florida.
Community Amenities and Services
This charming community offers unbeatable amenities, a dedicated team of caregivers, and the highest standard of care possible. Staff members work hard to help ensure residents’ lives are secure and comfortable by offering transportation, routine housekeeping, and beautician services. They also provide on-site therapy and healthcare services such as medication management, incontinence care, diabetic care, and specialized memory care.
Their culinary team provides chef-prepared meals with a large selection of fresh, locally sourced menu items, any of which can be modified to accommodate common dietary restrictions and preferences, like low-sodium and vegetarian. Enjoy the elegance of their restaurant-style dining room, or opt for peace and quiet...
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Senior living options offered
Assisted Living
Pricing for Heron East
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Heron East
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Compare
Heron East
2290 Cattlemen Rd, Sarasota, FL 34232
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7.5
Review score
23 reviews
7.5
Review score
23 reviews
5 star
52%
4 star
22%
3 star
17%
2 star
9%
1 star
0%
10
Review score
79 reviews
10
Review score
79 reviews
5 star
85%
4 star
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3 star
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2 star
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1 star
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9.9
Review score
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9.9
Review score
30 reviews
5 star
73%
4 star
10%
3 star
7%
2 star
0%
1 star
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9.8
Review score
37 reviews
9.8
Review score
37 reviews
5 star
78%
4 star
19%
3 star
0%
2 star
0%
1 star
3%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
Fee Discount
Reduces entrance fees required upon move in
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
4
Assisted Living, Memory Care, Independent Living, Adult Day Services
Amenities at Heron East
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Incontinence Care
- Medication Management
- High Acuity Care
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Pureed Meals
- No Sugar
- Gluten-free
- Restaurant Style Dining
- Low / No Sodium
- Vegan
- Meals Provided
- Professional Chef
- Room Service
- Vegetarian
- Special Dining Programs
- Guest Meals
Room Amenities
- Air Conditioned
- Ground Floor Units
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
- Handicap Accessible
- Garden View
- Wi-Fi/high-speed internet
- Cable or Satellite TV
- Kitchenette
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Resident Parking Available
- Complimentary Transportation
- Uncovered Parking
- Transportation at Cost
- Property Convenient to Public Transit
Pets
- Weight Limit (lbs)
- Dogs Allowed
- Cats Allowed
Common areas
- Outside Patio
- Computer or Media Center
- Library
- Private Bath
- Meeting Room
- Barber Shop
- Beauty Salon
- Main Street Shops
- Indoor Common Areas
- Outdoor Common Areas
- TV Lounge
- Butterfly garden / Hummingbird garden
- Indoor Atrium
Recreational areas
- Movie or Theater Room
- Billiards Lounge
- Piano or Organ
- Arts and Crafts Center
- Game Room
- Raised Garden Beds
Services
- Grocery Shopping and Errands
- Housekeeping
- Beautician
Languages spoken
- English
- Spanish
Activities
- Choir / Singing Club
- Cards / Pinochle Club
- Visiting Chaplain or Priest
- Art Classes
- Live Musical Performances
- Wine Tasting
- Quilting or Sewing Club
- Cooking Club
- Day Trips and Outings
- Current Events Club
- Walking Club
- Community Service Organizations
- Stretching Classes
- BBQs or Picnics
- Pet-focused Programs
- Other Religious Services
- Trivia Games
- Dances
- Activities Off-site
- Wii Bowling
- Brain fitness / Dakim
- Resident Band or Musicians
- Bible Study Group
- Sensory-based Programs
- Yoga / Chair Yoga
- Men's Club
- Jewish Services
- Forever Fit
- Birthday Parties
- Holiday Parties
- Bridge Club
- Tai Chi
- Gardening Club
- Activities On-site
- Devotional Activities On-Site
- Community Service Programs
- Educational Speakers / Life Long Learning
- Live Dance or Theater Performances
- Intergenerational Programs
- Catholic Services
- Happy Hour
- Christian Services
- Protestant Services
- Live Well Programs
- Book Club
- Karaoke
- Cooking Classes
Reviews
for Heron East
Write a review
A Place for Mom has scored Heron East with 7.5 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Heron East has 23 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.4
Friendliness
4.4
Care Services
4.1
Staff
4.3
Meals & Dining
5.0
Activities
4.3
Value for Cost
4.2
A Place for Mom has scored Heron East with 7.5 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Heron East has 23 reviews with an average "overall experience" of 4.1 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 23 reviews
Elizabeth C - Resident/client
Assisted Living
November 10, 2023
Comforting community
We moved our father into Heron East and we were surprised at how the staff went over and above to make him feel comfortable and cared for. The move in was easy, the food is great and he has made some new friends.
Alexis G - Family/friend
Assisted Living
October 27, 2023
Heron East is a Hidden Gem
I have a family member at Heron East and have to say that this one of the best communities in Sarasota. The staff is always friendly and courteous, they not only treat my aunt as though she is family but makes me feel the same, their is tons of tons of outdoor space for her to enjoy, the in-house providers are so fast to respond to her care need and the Culinary Director, [name removed], always makes sure she has a delicious meal. Earlier this year they added an on-site rehabilitation that my Aunt was able to take advantage of and has gained so much more confidence and independence with their therapy program Kudos the [name removed] and her team for all their hard work. I would highly recommend Heron East.
Anonymous - Resident/client
Assisted Living
October 23, 2023
Not recommended
I was previously a resident at Heron East and overall my experience at this facility was poor. This facility was very short staffed and was also being run by poor management. Additionally, the food was not good. As a result, I ended up choosing to move to a different place. I would not recommend Heron East to others.
anonymous - Toured community
Assisted Living
October 20, 2022
Tour experience
Heron East is a newer facility. Very clean but it felt like it required a bit of walking to get around. That was the reason we did not choose this facility.
anonymous - Family/friend
Assisted Living
June 18, 2021
Our Experience
The place is very clean, and the food is good. We also like the size of our loved one's room for the money. Activities are pretty good but could maybe use more variety. Beyond that, we've had some issues overall. Billing is very random, and you should consider having in writing what the month to month billing is going to be. We've also been having some care issues. When our loved one needs something, she has to ring the call bell over and over to get a response. They've had a lot of turnover and have therefore had to utilize contract nurses and aides . With any concerns I've voiced to them, I feel they were unresponsive and just didn't seem to care. Everything is like pulling teeth. I feel like once she went in there, everyone's attitudes changed, and it wasn't what it was portrayed to be. The admissions person is very sweet and nice, and I was very taken with her and the community, but I felt like after they hooked you, they just no longer cared.
POA of a former resident - Family/friend
Assisted Living
August 19, 2020
Poor handling of a Covid-19 outbreak
Very disappointed in the way COVID-19 outbreak at this facility was handled in June. The person with POA (me) for a resident was not informed she tested positive (asymptomatic) until she had already been removed from the facility and sent to a hospital NOT of our choice. This created a nightmare for the family. . Heron East did not send POA documentation with any of the residents to this hospital. I know this because the case management director told me this. When it was discovered POA documents had not been sent by the ALF for our family member, the hospital then realized NONE of the POA documents had been sent for ANY of the patients they had received from Heron East. Heron East stripped her room without informing us it would be done, then we were told when she returned she could not have her own room back. Prior to the outbreak we had increased the care level of the resident and wanted documentation that this extra care was being provided since the facility was on lockdown. In our inquiries regarding this issue our phone calls were seldom returned, and NEVER RETURNED by [name removed], who was supposedly in charge of this. We never were given any proof that the extra care we were paying for was occurring. Only at the end , when we needed to locate valuables belonging to the resident and make arrangements to get her belongings out of the facility did we start getting phone calls returned. We did not go back to Heron East once our family member recovered. When we went to get her furniture and belongings we ended up with 2 boxes of someone else’s stuff, causing us to wonder how many others had same experiences. This facility let us down. The emergency of the COVID-19 breakout is no excuse. Protocols should have ALREADY BEEN IN PLACE that would have prevented the things revealed in this review. It was inevitable that an outbreak would eventually happen. But Heron East seemed to be flying by the seat of their pants once staff members spread the contagion. The Power of Attorney for a person incapable of making their medical decisions should ALWAYS be their first phone call before actions are taken in a medical situation such as this. Now the facility is running a campaign to fill all the empty rooms. Very disappointed , and yes, angry, about in the poor management in this entire situation.
anonymous - Toured community
Assisted Living
March 10, 2019
Toured this property yesterday. Did not like this property due to: No kitchenette in the rooms. No RN on staff around the clock. The meal times were scheduled, instead of all day dining.
Response from Heron East
March 15, 2019
Thank you for sharing your review. We are sorry that it wasn't a fit for you. We hope you found a community you love!
Rosemary kelly - Family/friend
Assisted Living
November 27, 2018
Thanksgiving with mom
My mom had thanksgiving with her family , but wanted to go back to herons with all the desserts . Our whole family was treated as if we were at a restaurant . The staff set a table in the living area with coffee , drinks , and plates and silverware . They offered us more . We had all our own desserts . It was so warm and friendly for the whole family to be together . The staff is always welcoming and goes above and beyond . Thank God for herons . We love u !
anonymous - Family/friend
Assisted Living
October 2, 2017
Affordable With No Issues
My mom likes the community and she is settling in very well. They are very accommodating and we have not had a bad experience yet. The community was more affordable than others. I think the lady in charge of marketing, was really good at her job. She's also a nurse. It has been an overall good experience and easy to get her moved in.
anonymous - Toured community
Assisted Living
July 21, 2017
Tour for care
This is a nice community for my father's care. We liked that the staff was helpful and able to answer the questions on the care that is offered for the residents. We liked the menu of the healthy meals and the activities that would have been helpful for my father's care. We would recommend that families tour this community.
Response from Heron East
August 3, 2017
Thank you so much for your recommendation of our community! We appreciate your confidence in us!
anonymous - Toured community
Assisted Living
March 15, 2017
Kind Staff
I had a good tour of this community. Everything went well, this is a nice community. The staff was very kind.
Response from Heron East
May 10, 2019
Thank you so much for your review! How can we improve to get your rating to 5 stars? We are so thankful for your feedback!
anonymous - Family/friend
Assisted Living
September 28, 2016
Good People!
The community was great and the staff was wonderful. the staff kept me well informed about what my loved one needed and how they are progressing. They offer a variety of activities for my loved to participate in. The provide healthy choices for my loved to eat.
anonymous - Toured community
Assisted Living
December 20, 2015
Lovely. Warm staff. Smaller rooms.100 residents.
anonymous - Family/friend
Assisted Living
August 3, 2015
A very friendly place. It's a great place for mom.
The Heron East is a very friendly place. They provided great value. It's a great place for mom. The food is good. It's good, but it's not great. I would rate the food three stars. The location and parking is fine. Everything has been very good. I would absolutely recommend the Heron East to anyone looking for a friendly place with a good value. It has been a good experience at the Heron East. Four Stars.
Carol Chartrand and Family - Family/friend
Assisted Living
July 7, 2015
Great place to live!!
My mom has been at Heron East since January 2015. She loves this facility and so do we, her family. She is very well taken care of and the staff is there to please. From the moment you walk in, you are greeted with a smile and a warm, friendly reception. My mom receives great care and all the residents seem very content in living there. There are many daily activities to keep the residents occupied.
I couldn't ask for a "better" place for my mom to live!
anonymous - Family/friend
Assisted Living
May 15, 2015
Wonderful facility for your family member
My mother has been in Heron East since February and I cannot say enough about how wonderful the staff and the facility are. My mother is very happy and so is the whole family.
Compared to the last facility my mother was in this is indeed a breath of fresh air. I would highly recommend Heron East to any one looking for a place for their family member.
Response from Heron East
May 10, 2019
Thank you so much for your wonderful words! We are honored to have your family in our community!
Anonymous - Family/friend
Assisted Living
April 2, 2015
Good people, bad food
The people at Heron East were warm and friendly; A.
The physical building and layout; A
The nursing/aide staff was pretty good but short staffed at times; B+
The laundry service was very good; A
The food was very institutionalized food; F
Few of the vegetables were fresh. The cauliflower soup did not taste as if there were 1/4 cup of cauliflower in it. My mother was very disappointed in the lack of vegetables having been a nutritionist. The meat was not much better. She like chicken and fish in its simple form, without much processing. She gave up on the food and stopped eating near the end due to several factors.
Response from Heron East
April 6, 2015
We are disappointed to learn that your loved one did not have a better dining experience while residing at the community. Our top priority is to deliver the best quality services and care for our residents and we continuously ask for resident feedback via surveys and food forums to ensure we are listening to our residents. Please feel free to contact me directly to share more information on why we failed to deliver meeting their expectations and how we could improve the quality of services or care going forward. Barry Landreth, Executive Director [removed]
anonymous - Family/friend
Assisted Living
March 26, 2015
ecstatic!
I give Heron East five stars, but more importantly than that, my mom would give them five stars! They have really embraced my mother and fully brought her out of her cocoon and allowed her to feel like she is with family. I am just ecstatic! They have really been great. It is hard to even put into words how great the experience has been!
Brook - Family/friend
Assisted Living
March 15, 2014
Beware of Additional Costs
The lowest listed price for a small studio is $2100.00 a month. But when entering, you will need to pay an extra non-refundable "community fee" of $3,000.00. If you are incapable of taking your meds., you will be charged another $250+ a month for them to administer them. If you need any level of care over the very minimum, it will be more than $300/ month more. So beware BEFORE you sign on.
Response from Heron East
March 19, 2014
I am sorry if you did not feel that our pricing was fully transparent. We always disclose our community fee, rental rates and care charges prior to move-in. While the community fee and rental rate are straightforward the care charges are based on an assessment from a licensed nurse. Prior to signing the lease the nurse will schedule an assessment, review the care plan and present you with your care charges. After move-in you will have another assessment every 90-days or upon a change in condition to ensure that the care plan is personalized to your needs. Please contact me directly to discuss any questions you have about your charges.
Barry Landreth
Executive Director
[removed]
Son - Toured community
Assisted Living
January 9, 2014
Exceptional
I thought that was exceptional. I loved the way that it looked, and everything about it more than any other place. I loved the layout, the staff was really great, and the people were very welcoming. It just wasn't as accessible to me.
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Frequently Asked Questions about Heron East
Heron East offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Heron East 7.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (941) 269-2297 to reach a resident at Heron East.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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