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VERIFIED PARTNER

Heartis Clearlake

14520 TX-3, Webster, TX 77598

8.9
Review score
24 reviews
Add review
8.9
Review score
24 reviews
5 star
59%
4 star
17%
3 star
8%
2 star
8%
1 star
8%
See all reviews
8.6
Review score
3177 reviews
97 facilities
For pricing & availability:
(866) 374-4058
Heartis Clearlake
Heartis Clearlake community exterior
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Heartis Clearlake in google map
street view of Heartis Clearlake

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Robin
-
Family/friend
5.0
A very nice place
Heartis Clearlake is lovely! They did recently lose their amazing director and I'm not familiar with the new one. We would have had my Mom continue to live there.

About the facility
Heartis Clearlake

At Heartis Clear Lake, we are committed to providing a stimulating and nurturing environment — filled with warmth, comfort and care — that improves quality of life and allows our residents to flourish. As a national leader in assisted living and memory care, you can count on Heartis Clear Lake to deliver the highest quality care for residents. You will appreciate the peace of mind that comes with around-the-clock security and healthcare professionals to handle every need or request with compassion and grace. What's more, Heartis residents will enjoy a carefree, active lifestyle with endless opportunities to engage with friends, neighbors and communities in fun, energetic ways. Heartis Clear Lake also provides a full spectrum of personal and medical care services, as well as fresh, nutritious, chef-prepared meals. We are conveniently located near Baybrook Mall, NASA Space Center, the Kemah Boardwalk and Galveston.

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Heartis Clearlake

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Heartis Clearlake

Select tour type
Select preferred date
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Compare

Heartis Clearlake community exterior
Heartis Clearlake

14520 TX-3, Webster, TX 77598

Morada Friendswood community exterior
Morada Friendswood

1310 S Friendswood Dr, Friendswood, TX 77546

The Cottages at Clear Lake
The Cottages at Clear Lake

400 Landing Blvd, League City, TX 77573

The Reserve at Pasadena
The Reserve at Pasadena

4004 Vista Rd, Pasadena, TX 77504

8.9
Review score
24 reviews
8.9
Review score
24 reviews
5 star
59%
4 star
17%
3 star
8%
2 star
8%
1 star
8%
9.7
Review score
66 reviews
9.7
Review score
66 reviews
5 star
45%
4 star
32%
3 star
21%
2 star
0%
1 star
2%
9.7
Review score
45 reviews
9.7
Review score
45 reviews
5 star
68%
4 star
24%
3 star
4%
2 star
0%
1 star
4%
9.6
Review score
47 reviews
9.6
Review score
47 reviews
5 star
66%
4 star
17%
3 star
11%
2 star
2%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Heartis Clearlake

8.9Review score24 reviews
8.9
Review score
24 reviews
5 star
59%
4 star
17%
3 star
8%
2 star
8%
1 star
8%
Write a review
A Place for Mom has scored Heartis Clearlake with 8.9 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Heartis Clearlake has 24 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.9
Friendliness
4.6
Care Services
4.2
Staff
4.3
Meals & Dining
4.1
Activities
4.1
Value for Cost
4.3
A Place for Mom has scored Heartis Clearlake with 8.9 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Heartis Clearlake has 24 reviews with an average "overall experience" of 4 out of 5.
Parent company
Logo for Integral Senior Living Management Group
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 24 reviews
Robin - Family/friend
Independent Living
February 28, 2024
5.0
Verified Review
A very nice place
Heartis Clearlake is lovely! They did recently lose their amazing director and I'm not familiar with the new one. We would have had my Mom continue to live there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
VJB - Family/friend
Assisted Living
January 11, 2024
5.0
Helpful, Accommodating and Nice Facility
My family member, unfortunately, was not able to have an extended stay at Heartis Clear Lake; however, the application process, Community Director, aids and help were all on point for the time we were there. The facility is clean, and response times very accommodating. We would recommend Heartis to others considering a home for their aging loved one.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Value for Cost
4
Keri - Family/friend
Assisted Living
December 15, 2023
5.0
Verified Review
Definitely recommend
5 for all categories. It is a great overall place to live. My parents are satisfied with their apartment, the food and activities. I would definitely recommend Heartis Clearlake to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
David - Family/friend
Assisted Living
December 12, 2023
4.0
Verified Review
Recommended
My mom was previously a resident at Heartis Clearlake and overall everything was very good for her at this facility. The staff was nice and helpful. My mom loved the food and the staff. I would recommend Heartis Clearlake to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
3
Susan - Family/friend
Assisted Living
October 9, 2023
5.0
Verified Review
Review for Heartis Clearlake
Very good experience,would recommend. It got her involved, would not leave her alone in her room.made her engage with others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Heartis Clearlake
October 11, 2023
Hello Susan, thank you for your review! I'm so glad to hear that our staff encouraged engagement and your loved one had a positive experience at our community!
Robin - Family/friend
Independent Living
April 28, 2023
5.0
Verified Review
Outstanding facilty
I would highly recommend this facility. The staff is readily available and genuinely friendly from housekeeping to dining staff to the front desk and maintenance. Housekeeping picks up trash daily, cleans apartments and changes bedding weekly, and maintains the common spaces to an immaculate level. The meals offer a menu with a wide variety of choices for lunch and dinner along with daily dinner and lunch specials. Both meals include beverages of choice and a desert. There is also a M-F Happy Hour from 4-5 with a staff maintained bar (2 drinks max/person) just to allow another social opportunity. There are two shuttle buses and a schedule for taking residents to doctors, shopping and running errands. There are also trips to go out for dinner/lunch and special outings.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Response from Heartis Clearlake
May 1, 2023
Thank you for your lovely review! We take pride in our daily commitment to provide superior service!
MW - Family/friend
Assisted Living
March 28, 2023
5.0
Verified Review
It's absolutely worth checking out in person
My Mom likes her new living situation and the staff has been wonderful. We picked this community because, it was recommended by a friend, the facility was clean, welcoming, and I was very impresed with the staff and activites.The enitre program, was head and shoulders above what we were looking for as it relates to the price. I would recommend to others.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Anonymous - Toured community
Independent Living
March 13, 2023
3.0
Verified Review
My tour of Heartis Clearlake
I toured Heartis Clearlake and it was okay. The cleanliness was good. The staff was polite, The top guy said that residents like to stay in their rooms??? There were no residents out and about during my tour.
anonymous - Toured community
Memory Care
October 4, 2022
4.0
Verified Review
Tour experience
Our tour experience was not the best. It was the sales reps first day on the sales team and she was late and just was not sure what she was doing. I do not want to ding them on that because I am sure she has gotten better, but the tour was not the best. It did look to be a very nice facility though.
Response from Heartis Clearlake
October 6, 2022
Hello. We appreciate your taking the time to submit feedback about our community and team. I would value the opportunity to speak with you and learn more about your experience so we can come to a solution. Please give me a call when you have a moment at 713-352-5793. Thank you,
anonymous - Family/friend
Memory Care
August 22, 2022
0.5
Verified Review
Our families experience
Our family had an horrific experience, we were there everyday for [dates removed] and we would spent countless hours making sure our loved one was easing into everything. The communication was just horrific - from administration down to the day to day staff - one person would be told something and you would never knew if the correct staff member would get the correct information. We were traumatized by the entire thing and if anyone asked us about Heartis Clearlake we would say run as fast as you can. The training is terrible - the care givers are not trained they way they are suppose to. I would not recommend this community to anybody
Response from Heartis Clearlake
August 24, 2022
Thank you for taking the time to submit feedback on our community. We strive to provide high-quality care for each of our residents. A crucial part in this process is not only hiring top tier candidates, but we also require our care associates to complete on going trainings and certifications to ensure we are always improving upon the premier care we provide our residents. If you could call me at your earliest convenience, I would value the opportunity to talk more with you about your experience. Thanks, Jerry Stanley, Executive Director (713) 352-5793
Rick H - Toured community
Assisted Living
July 14, 2022
2.0
Verified Review
Review for Heartis Clearlake
It did not fit the needs for mom.
Response from Heartis Clearlake
July 21, 2022
Hello, Rick. Thank you for taking the time to submit feedback on our community I would value the opportunity to talk through your concerns with you to better understand your feedback. If you could please give me a call at your earliest convenience, I would appreciate talking with you. Thank you - Jerry Stanley, Executive Director 713-352-5793
Anonymous - Toured community
Assisted Living
July 7, 2022
4.5
Verified Review
Tour of Heartis
I toured Heartis Clearlake and I thought it was fine. My loved one's chose another community because they preferred the size of their rooms and the outdoor space.
Response from Heartis Clearlake
July 21, 2022
Thank you so much for taking time to tour our community! I appreciate you sharing the factors in determining your mother's decision making. I'm sorry that our community did not meet her specific preferences at this time but I'm very glad to hear that you had an overall positive experience! Thanks again! Jerry Stanley, Executive Director 713-352-5793
anonymous - Toured community
Assisted Living
February 15, 2022
5.0
Verified Review
Community Tour
We had a good tour at Heartis Clear Lake, and I felt it would have been a suitable place for my parents. It was just up to them to decide which of all the suitable places we saw that they preferred.
anonymous - Toured community
Assisted Living
January 13, 2022
5.0
Verified Review
Community Tour
We had a good tour at Heartis Clear Lake. I personally really liked them the best! It was a new and modern facility. But I had to keep in mind what would be best for my mom. And it was a larger community than she would have felt comfortable in.
C Morgan - Family/friend
Memory Care
January 7, 2022
4.0
Friendly Staff
We are very happy with our experience with Heartis Clear Lake. The staff is friendly. They do have activities available for the residents if they would like to participate. The food seems to be good, from the smell of the it and my loved one is putting on weight.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
August 20, 2021
5.0
Peace of Mind
Every time we call Dad, he's on his way to happy hour, a meal, or some kind of socialization activity. It gives us a great peace of mind knowing he's eating well again and is getting to know more people!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Gwen G - Family/friend
Memory Care
June 16, 2021
0.5
Verified Review
Would not recommend at all
When he first got here the staff were all wonderful, but once covid hit they all left and they hired staff that did not seem to know how to care for Alzheimer patients. The food was also great when he got here but they lost the chef and it went downhill. They were not changing the sheets on his bed, bathing, or shaving him. The staff members here were very hard to get a hold of and we could not get any information from them about what was going on. During covid he was just stuck sitting in his room all the time. It was not a good experience and I would not recommend them.
Cleanliness
4
Friendliness
0.5
Care Services
0.5
Staff
0.5
Meals & Dining
0.5
Activities
0.5
Value for Cost
0.5
wendy - Toured community
Assisted Living
May 6, 2021
3.0
Verified Review
my review of Heartis Clear Lake
We toured this community and the facility felt like an office building. There is no outdoor area for the residence and the tour was very short. The person scheduled to do the tour was not there and we had to wait for some else that could do it.
anonymous - Family/friend
Memory Care
December 11, 2020
4.0
Verified Review
my review
I have recommended this facility to lots of people but they have had a lot of staff turnover and management changes. Also, we have had 3 rate increases in the past year. It's a beautiful place and extremely clean. depending on your situation I would recommend this facility
Cleanliness
5
Friendliness
5
Value for Cost
3.5
Care Services
5
Activities
3.5
Response from Heartis Clearlake
January 23, 2021
We certainly love that you referred us. Residents typically would only receive a rate increase once a year. If you're willing, please reach out to [removed] to discuss your particular situation. We'd love the opportunity to clear anything up. Thank you.
anonymous - Resident/client
Memory Care
December 4, 2020
5.0
Great Home for Me
I love this place! They are always helpful and return calls quickly. My room is always clean and neat. [name removed] that activities person is always keeping me busy,
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heartis Clearlake
January 23, 2021
Awesome! Our housekeepers are so good about keeping the place looking great :)
Viewing 1-20 out of 24 reviews

Amenities
at Heartis Clearlake

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • No Sugar
  • Vegetarian
  • Anytime Dining
  • Restaurant Style Dining
  • Guest Meals
  • Professional Chef
  • Gluten-free
  • Room Service
  • Vegan

Room Amenities

  • Ground Floor Units
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Kitchenette
  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • TV Lounge
  • Outside Patio
  • Butterfly garden / Hummingbird garden
  • Barber Shop
  • Outdoor Common Areas
  • Main Street Shops
  • Meeting Room
  • Beauty Salon
  • Central Fireplace
  • Indoor Common Areas

Recreational areas

  • Woodworking Shop
  • Arts and Crafts Center
  • Movie or Theater Room
  • Fitness Center
  • Game Room

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Visiting Chaplain or Priest
  • Karaoke
  • Activities Off-site
  • Live Musical Performances
  • Yoga / Chair Yoga
  • Dances
  • Pet-focused Programs
  • Protestant Services
  • Stretching Classes
  • Day Trips and Outings
  • Happy Hour
  • Live Well Programs
  • Tai Chi
  • Activities On-site
  • Live Dance or Theater Performances
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Community Service Programs
  • Devotional Activities On-Site
  • BBQs or Picnics
  • Intergenerational Programs
  • Montessori Programs
  • Wine Tasting
  • Gardening Club
  • Holiday Parties
  • Catholic Services
  • Wii Bowling
  • Devotional Activities Offsite
  • Birthday Parties
  • Trivia Games
  • Reminiscence Programs
  • Art Classes

Neighborhoods
around Heartis Clearlake

See what the neighborhood has to offer and what’s nearby:
Heartis Clearlake in google map

Frequently Asked Questions
about Heartis Clearlake

Heartis Clearlake offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Heartis Clearlake 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (281) 488-0762 to reach a resident at Heartis Clearlake.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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