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VERIFIED PARTNER

The Healthcare Resort of Plano

3325 W Plano Pkwy, Plano, TX 75075

1.0
Review score
9 reviews
Add review
1.0
Review score
9 reviews
5 star
34%
4 star
11%
3 star
11%
2 star
22%
1 star
22%
See all reviews
4.3
Review score
703 reviews
43 facilities
For pricing & availability:
(866) 374-4058
The Healthcare Resort of Plano
The Healthcare Resort of Plano
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Lilian Mckenzie
-
Resident/client
5.0
gorgeous place, excellent care
This is a gorgeous but mellow place with caring staff members. I had surgery and my needs were complex and the nursing team was able to make me feel safe and their expertise to hospital like procedures kept me worry free. I was discharged home with their outpatient therapy. Their therapy i

About the facility
The Healthcare Resort of Plano

Healthcare Resort of Plano

The Healthcare Resort of Plano is a beautiful, upscale assisted living community located in Plano, TX. Plano is located in Collin County and is home to over 270,000 people. Plano is a bustling city with great restaurants, sporting events and shopping. Residents can enjoy going on group outings, going out to restaurants and shows together, or relaxing in the comfort of our development.

The Healthcare Resort of Plano is a development, committed to providing the highest quality of care for our residents while helping them maintain their independence. Our community has 24-hour around the clock care and on-site assistance to help your loved one with any needs that arise giving them added comfort. At The Healthcare Resort of Plano, our focus is on the care of your loved one. Our highly trained staff are available day and night should any need for assistance come up.

We are a very active group that encourages social engagement and planned activities in our luxurious community and off-site for events. Our amenities and activities include:

  • Freshly prepared food made by our on-site chef
  • Private and semi-private apartments with high ceilings and kitchenettes
  • A resort-like environment with concierge service
  • An...

Read more

Senior living options offered

Assisted Living

Pricing
for The Healthcare Resort of Plano

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Healthcare Resort of Plano

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The Healthcare Resort of Plano
The Healthcare Resort of Plano

3325 W Plano Pkwy, Plano, TX 75075

Silver Leaf Assisted Living at Remington community exterior
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The Waterford at Plano

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Silver Leaf Assisted Living at Chalfont community exterior
Silver Leaf Assisted Living at Chalfont

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1.0
Review score
9 reviews
1.0
Review score
9 reviews
5 star
34%
4 star
11%
3 star
11%
2 star
22%
1 star
22%
9.8
Review score
13 reviews
9.8
Review score
13 reviews
5 star
53%
4 star
31%
3 star
8%
2 star
0%
1 star
8%
9.5
Review score
148 reviews
9.5
Review score
148 reviews
5 star
56%
4 star
28%
3 star
7%
2 star
5%
1 star
4%
9.5
Review score
16 reviews
9.5
Review score
16 reviews
5 star
62%
4 star
13%
3 star
19%
2 star
0%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Memory Care, Residential Care Home

Reviews

for The Healthcare Resort of Plano

1Review score9 reviews
1.0
Review score
9 reviews
5 star
34%
4 star
11%
3 star
11%
2 star
22%
1 star
22%
Ensign Group, Inc
4.3
Review score703 reviews43 communities
Write a review
A Place for Mom has scored The Healthcare Resort of Plano with 1 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Healthcare Resort of Plano has 9 reviews with an average "overall experience" of 3.1 out of 5.
Overall Rating
3.1
Cleanliness
3.2
Friendliness
3.2
Care Services
3.3
Staff
1.5
Meals & Dining
1.0
Activities
3.4
Value for Cost
3.1
A Place for Mom has scored The Healthcare Resort of Plano with 1 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Healthcare Resort of Plano has 9 reviews with an average "overall experience" of 3.1 out of 5.
Parent company
Ensign Group, Inc
4.3
Review score703 reviews43 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-9 of 9 reviews
Brenda - Toured community
Assisted Living
November 23, 2022
3.0
Verified Review
I toured this community. The Assisted Living side felt a little dark.
Karen - Family/friend
Assisted Living
November 17, 2022
1.0
Mom left in worse condition than when she entered
Mom went to HRP after being hospitalized after a fall. At first, her therapy was a success. After time, mom was able to dress, use the toilet, and do all other self-care alone. She could also walk 250 feet. She was due to be release on a Friday, but a problem arose with her new accommodations and she had to stay over the weekend. During that time, she fell 3 times and was reinjured. By Monday, she couldn’t dress herself, walk more than 50 feet without resting, and she needed to stop for breath after just a few words. HRP should have called mom’s insurance company, reported her injuries and requested that her coverage be extended so she could heal. Instead, they discharged her. Her new assisted living home said that they never would have admitted her if they knew about her condition. Mom ended up back in the hospital for a second time. She left HRP in worse condition than she entered.
Cleanliness
2
Friendliness
2
Care Services
3
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
ISOLINA A JONES-BYRD - Family/friend
Assisted Living
February 1, 2021
1.0
HEALTHCARE RESORT OF PLANO - HORRIBLE FACILITY
My mother needed a short term rehabilitation facility in October 2020, and after reading the most recent reviews of Healthcare Resort of Plano, I chose this facility. Don't let the reviews, the appearance of the facility, and the untruths told by the administration fool you!! I'm so very sorry to this day that I let my mother into this HORRIBLE, UNORGANIZED, NON CARING, NEGLECTFUL, RUDE, UNATTENTIVE, MISGUIDED, UNPROFESSIONAL, NONRESPONSIVE, FACILITY!!!!! From the top administrator [name removed] who oversees a disfunctional facility, to the nurses [names removed] who are the upmost of noncaring, arrogant, and RUDE. MY MOTHER PASSED AWAY 48 HOURS AFTER LEAVING THIS FACILITY. THIS FACILITY NEGLECTED MY MOTHER'S MEDICAL NEEDS. WHEN I PICKED UP MY MOM, SHE WAS DIRTY, SMELLY, HER HAIR WAS VERY MATTED, VERY SICK, AND CLEARLY NEGLECTED!!! DO NOT TAKE YOUR LOVED ONES TO THIS FACILITY!!! I SURELY REGRET IT!!!!!!! Read ALL of the reviews for this facility. [name removed] in 2017 and I had the same experience.
Friendliness
1
Cleanliness
1
Care Services
1
Staff
1
Value for Cost
1
Lilian Mckenzie - Resident/client
Assisted Living
September 25, 2020
5.0
gorgeous place, excellent care
This is a gorgeous but mellow place with caring staff members. I had surgery and my needs were complex and the nursing team was able to make me feel safe and their expertise to hospital like procedures kept me worry free. I was discharged home with their outpatient therapy. Their therapy is top notch. The best therapy team you'll find anywhere. The therapy gym is clean. I toured upstairs too before being discharged. I toured a couple of model rooms and they are gorgeous. Some bigger than others but beautiful. Food is provided at the assisted living. It was very impressive to see that the therapy team work with the residents in the assisted living patients too. The breakdown was good and I knew when my wound doctor came and the infectious disease, they had pain management doctor coming in too. Therapy used dry needling to ease my pain. As i said my case was complex, they had a machine in therapy that helped me deal with incontinence. Thank you health care of Plano for a job well done
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Lilian MCkennzie - Family/friend
Assisted Living
September 24, 2020
5.0
Best in Plano
The best in Plano. Clean, no smell, therapy team is great. I do outpatient therapy here and I love it. They have alternative approach to pain management during therapy sessions.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
April 3, 2018
5.0
The facility will be 2 years old May 2018. Common spaces are nice and welcoming. There are 30 units at this location, meals are served in an a la carte fashion - when you want it and where you want it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
faye - Family/friend
Assisted Living
December 7, 2017
1.5
Understaffed and undertrained
My mother was in the 'skilled nursing' unit on the first floor so that she could have rehab for an injury. At first, I was impressed by the new construction, cleanliness, and the rehab staff. That staff is good! However, it quickly became apparent that the facility is very understaffed/undertrained in terms of floor nurses and aides. They are pleasant enough, but the staff let her sleep in her clothes for days because she forgot that she had pajamas in the drawer. No one was there to assist her getting undressed at night. In addition, if she ran out of clothes, they showered her and put dirty clothes back on her without calling me. Really?
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
anonymous - Toured community
Assisted Living
September 27, 2017
4.0
Nice and clean place, but had a feeling of a "nursing home" rather than a place to "live". The name is not good for a place to live long-term.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
November 4, 2016
2.0
The rooms were small and the lay out was not really comfortable. The kitchen was way too small. No counter space at all. It just felt unfinished.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Viewing 1-9 out of 9 reviews

Amenities
at The Healthcare Resort of Plano

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care
  • Memory Care
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Vegan
  • Room Service
  • Professional Chef
  • Anytime Dining
  • Organic
  • No Sugar
  • Low / No Sodium
  • Guest Meals
  • Restaurant Style Dining
  • Gluten-free
  • International Cuisine
  • Vegetarian

Room Amenities

  • Kitchenette
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Meeting Room
  • Computer or Media Center
  • Central Fireplace
  • Library
  • Main Street Shops
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas
  • Outside Patio

Recreational areas

  • Golf Course or Putting Green
  • Billiards Lounge
  • Jacuzzi
  • Piano or Organ
  • Game Room
  • Fitness Center
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • English
  • Spanish

Activities

  • Karaoke
  • Catholic Services
  • Other Religious Services
  • Intergenerational Programs
  • Gardening Club
  • Live Dance or Theater Performances
  • BBQs or Picnics
  • Live Well Programs
  • Happy Hour
  • Day Trips and Outings
  • Dances
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Mormon/LDS Services
  • Art Classes
  • Forever Fit
  • Birthday Parties
  • Trivia Games
  • Holiday Parties
  • Wine Tasting
  • Devotional Activities On-Site
  • Jewish Services
  • Activities On-site
  • Community Service Programs
  • Visiting Rabbi
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Stretching Classes
  • Pet-focused Programs
  • Protestant Services
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Brain fitness / Dakim

Neighborhoods
around The Healthcare Resort of Plano

See what the neighborhood has to offer and what’s nearby:
The Healthcare Resort of Plano in google map

Frequently Asked Questions
about The Healthcare Resort of Plano

The Healthcare Resort of Plano offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored The Healthcare Resort of Plano 1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (972) 379-0000 to reach a resident at The Healthcare Resort of Plano.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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