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VERIFIED PARTNER

Evergreen Place

90 West Ave, Brockport, NY 14420

9.1
Review score
49 reviews
Add review
9.1
Review score
49 reviews
5 star
45%
4 star
41%
3 star
6%
2 star
2%
1 star
6%
See all reviews
9.0
Review score
1777 reviews
34 facilities
For pricing & availability:
(866) 374-4058
Evergreen Place
Evergreen Place
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33 Floor plans available
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Penny C
-
Family/friend
5.0
Wonderful facility and team
Shopping for adult care is a difficult undertaking that involves many difficult decisions. From the quality of service, administrative assistance, and impeccable grounds, I felt reassured choosing Evergreen Place for my loved one.

About the facility
Evergreen Place

Evergreen Place is a senior living community in Brockport, New York. This peaceful retreat offers beautifully landscaped grounds and gardens with raised garden beds. Sun-filled common areas await residents inside for activities such as movie nights, game nights, and fitness classes.

Dedicated caregivers are available around the clock to provide assistance with activities of daily living, medication management, and memory care services. The pet-friendly community has studio and one-bedroom floor plans with spacious closets, walk-in showers, and individually controlled climate systems. Residents can enjoy amenities such as daily meals in the elegant dining room, complimentary transportation, and housekeeping services.

The community is within walking distance of shopping options available at the Northhills Shopping Centre and Brock Shopping Centre. Nearby dining ranges from pizza, sushi, and Italian to Indian cuisine. Popular attractions include McArthur Island Park, where residents can enjoy miniature golf at McArthur Island Mini Golf.

State Classification

Evergreen Place operates an enriched housing program, which in the state of New York includes provision of room and board, housekeeping, personal care, and supervision to five or more adults in a setting similar to independent living units.

Evergreen Place Inspection Reports

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Evergreen Place

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Evergreen Place
Evergreen Place

90 West Ave, Brockport, NY 14420

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Hilton East Assisted Living
Hilton East Assisted Living

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9.1
Review score
49 reviews
9.1
Review score
49 reviews
5 star
45%
4 star
41%
3 star
6%
2 star
2%
1 star
6%
9.8
Review score
29 reviews
9.8
Review score
29 reviews
5 star
73%
4 star
14%
3 star
7%
2 star
3%
1 star
3%
8.0
Review score
5 reviews
8.0
Review score
5 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
8.0
Review score
9 reviews
8.0
Review score
9 reviews
5 star
33%
4 star
45%
3 star
11%
2 star
0%
1 star
11%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Reviews

for Evergreen Place

9.1Review score49 reviews
9.1
Review score
49 reviews
5 star
45%
4 star
41%
3 star
6%
2 star
2%
1 star
6%
Pegasus Senior Living, LLC
9
Review score1777 reviews34 communities
Write a review
A Place for Mom has scored Evergreen Place with 9.1 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Evergreen Place has 49 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.1
Friendliness
4.3
Care Services
4.1
Staff
4.0
Meals & Dining
3.9
Activities
4.2
Value for Cost
4.0
A Place for Mom has scored Evergreen Place with 9.1 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Evergreen Place has 49 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Best of Senior Living 2023
Pegasus Senior Living, LLC
9
Review score1777 reviews34 communities
Logo for Pegasus Senior Living, LLC
Filters
Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 49 reviews
Penny C - Family/friend
Memory Care
December 21, 2023
5.0
Wonderful facility and team
Shopping for adult care is a difficult undertaking that involves many difficult decisions. From the quality of service, administrative assistance, and impeccable grounds, I felt reassured choosing Evergreen Place for my loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Evergreen Place
December 26, 2023
Penny, thank you for your kind feedback about Evergreen Place Senior Living! It is an honor to serve your loved one here. We appreciate you taking the time to leave such a thoughtful review.
Izzy M. - Toured community
Assisted Living
December 19, 2023
5.0
Beautiful Community in Brockport!
I visited Evergreen Place for a tour and had a wonderful experience. The outside is very well kept and when I walked in I immediately felt welcomed. It looks as though everything from the floors to the paint have been updated. Residents appear to be happy, clean, and cared for. I loved watching staff interact with residents. They have such a warm and familial way of caring for them, and you could tell that there is genuine compassion for them. Although I am just researching options for down the line, I am comforted to know that when the time comes, Evergreen Place will be my choice.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Evergreen Place
December 21, 2023
Izzy: Thank you for visiting Evergreen Place and sharing your wonderful experience with us. We're delighted that your tour left such a positive impression and that you felt welcomed from the moment you arrived. Maintaining a warm and inviting atmosphere is essential to us, and we're thrilled that you noticed the care we put into our community. Our team loves providing compassionate care, and it warms our hearts to hear that their interactions resonated with you. We understand the importance of researching options for the future, and we're honored that Evergreen Place stands out to you. When the time comes, we'll be here to provide the same warmth, care, and welcoming environment you experienced during your tour. Should you have any further questions or if there's anything we can assist you with in the meantime, please feel free to reach out. We look forward to potentially welcoming you to Evergreen Place in the future!
Anonymous - Family/friend
Assisted Living
December 15, 2023
4.0
Verified Review
I think they need quicker food services. I personally would like a combination of easy living and more lively music and entertainment.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
Response from Evergreen Place
December 17, 2023
Thank you for taking the time to share your thoughts with us; we appreciate your feedback. Your suggestions are invaluable, and we are committed to continuously improving to provide more enjoyable experiences for residents. To provide more details, we invite you to contact Julie Westcott, Evergreen Place's Executive Director, at jwestcott@pegasusseniorliving.com. Thanks again.
Lisa C - Family/friend
Assisted Living
December 9, 2023
5.0
Very pleasant
This is a very lovely environment with a friendly staff. The facility was very clean and pleasant. We were here for a craft show. Overall our experience here has been great. I would recommend more advertising of the craft show in the future.
Cleanliness
5
Friendliness
5
Staff
5
Activities
5
Value for Cost
4
Response from Evergreen Place
December 12, 2023
Lisa: We're delighted you enjoyed the friendly environment and cleanliness at Evergreen Place during the craft show. Thank you for your positive feedback! Your suggestion about advertising for future craft shows is noted, and we appreciate your recommendation!
Emily
Assisted Living
December 9, 2023
5.0
Great activities
They do amazing activities for the residents and get the community involved too! [name removed] is great at what she does! I have done 2 vendor shows here now and will be back again! I would definitely send a loved one here :)
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Response from Evergreen Place
December 12, 2023
Emily: We're thrilled you've enjoyed the activities and vendor shows at Evergreen Place! We appreciate your involvement in our community events. Thank you for considering us as a place for your loved ones.
Shanya G - Toured community
Assisted Living
December 9, 2023
5.0
Great service
Comfortable and very family oriented environment; feels at home and amazing coverage and care. This facility is very clean and detail oriented; treat patients with upmost care and not only do they provide care but company also. From amazing activities to holiday events.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Evergreen Place
December 12, 2023
Shanya: We're thrilled to hear that you feel at home in our family-oriented environment at Evergreen Place. Providing exceptional care, creating a clean and detailed space, and organizing engaging activities are our priorities. Thank you for acknowledging our efforts in ensuring a comfortable and caring atmosphere for our residents!
Tammy R
Assisted Living
December 9, 2023
5.0
A great facility
The facility is very clean and the staff is very friendly. All the residents are well taken care of and seem very happy to live there. the management staff are very helpful and all the caregivers really care for the residents they take care of.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Evergreen Place
December 12, 2023
Tammy: We're delighted to hear about your positive experience at Evergreen Place. Maintaining a clean environment and ensuring the happiness of our residents are our top priorities. Our staff, from management to caregivers, is dedicated to providing exceptional care and support. Thank you for your kind words!
Lindsey
Assisted Living
December 9, 2023
5.0
Amazing
We Came for Santas breakfast with kids and everyone was so sweet and we had a great time. [name removed] is the best! Everything was beautiful and clean. So great to do events like this, the joy in the room was so nice
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Evergreen Place
December 12, 2023
Lindsey: We're thrilled you had a wonderful time at Santa's breakfast! Creating joyful events for families is a delight for us. Thank you for your kind words about our team members and appreciating the cleanliness and beauty of our space. We're glad you enjoyed the experience!
Destiny K - Industry reviewer
Assisted Living
December 8, 2023
5.0
Amazing experience
Amazing facility filled with care and respectfulness. Very family oriented organization and facility. Top care to everyone that walks through this building. Will never be disappointed with how this place is ran amazing all around.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Evergreen Place
December 11, 2023
Thank you immensely for sharing your wonderful experience at Evergreen Place, Destiny! We're absolutely thrilled to hear about your positive encounter and how our community resonated with you. Our team takes immense pride in fostering a family-oriented environment filled with care and respect for all who join our community. Ensuring top-notch care and creating a welcoming atmosphere for everyone who walks through our doors is at the heart of what we do. We deeply appreciate your kind words and your acknowledgment of our efforts. Your support means the world to us, and we're truly grateful for your trust in our team. If there's ever anything we can do to further enhance your experience, please don't hesitate to let us know. Thank you once again for your glowing review. We look forward to continuing to provide an amazing experience for you and all our residents.
Lindon M - Industry reviewer
Memory Care
December 7, 2023
4.0
Warm and inviting
Staff is warm and inviting, individual resident needs are taken into consideration to provide an optimal living experience. Food is nutritious, and delicious and tailored to the individual resident's needs. A very welcoming overall experience.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Evergreen Place
December 11, 2023
Lindon: Thank you for sharing your experience at Evergreen Place! Your kind words about our staff and their warm, inviting nature truly warm our hearts. We take immense pride in ensuring that every resident's individual needs are at the forefront of our care, aiming for an optimal living experience for each person within our community. It's wonderful to hear that you found our culinary offerings both nutritious and delicious. Tailoring meals to suit the specific preferences and dietary requirements of each resident is a priority for us, and we're glad to know that it contributes positively to the overall experience at Evergreen Place. Creating a welcoming atmosphere is fundamental to us, and we're thrilled that you had such a positive overall experience with us. Your feedback is incredibly valuable, and we're grateful for your support. Should you have any further comments or suggestions on how we can continue to improve, please don't hesitate to share. Thank you once again for choosing Evergreen Place and for highlighting your experience with us.
Debbie R
Assisted Living
December 7, 2023
5.0
Evergreen Place
I have been volunteering at Evergreen for 7 months. All of the employees are super friendly. I help with th Happy Hour event on Thursdays. One of the residents plays the keyboard for all of us. Residents and employees both enjoy the event. The facility is clean and the meals look delicious. I really have fun at this residence.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Evergreen Place
December 11, 2023
Debbie: Thank you for dedicating your time and energy to volunteering at Evergreen Place for the past seven months! Your commitment to our community is truly appreciated. We're delighted to hear that you've experienced our employees' super-friendly nature. The Happy Hour event on Thursdays sounds delightful, especially with the musical touch from one of our talented residents on the keyboard. It's heartwarming to know that both residents and employees enjoy this event, fostering a sense of togetherness and joy within our community. Maintaining a clean environment is essential to us, and we're glad you've noticed our efforts in keeping the community tidy. Additionally, we take pride in offering visually appealing and delicious meals tailored to meet the preferences of our residents. Your enthusiasm and enjoyment of your time spent at our community means a lot to us. We're thrilled that you have fun while volunteering with us and contributing to the vibrant atmosphere. Thank you for being an integral part of our Evergreen Place family. If there's anything we can do to further enhance your volunteering experience or if you have any suggestions, please feel free to share.
S. M - Family/friend
Memory Care
December 7, 2023
4.0
Evergreen
Overall we are mostly pleased with my mother’s care. The staff works hard and are very caring on the whole. They should be paid more; especially since the cost to live there went up quite a bit recently. Also, it would be nice if the memory care residents were included in more activities.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
Response from Evergreen Place
December 11, 2023
Thank you for sharing your thoughts about your mother's experience at Evergreen Place. We greatly value your feedback as it helps us in our ongoing efforts to provide the best possible care for all our residents. We're pleased to hear that, overall, you're satisfied with the care your mother is receiving and that you've observed our staff's hard work and genuine care. Your acknowledgment of their dedication means a lot to us. We understand and appreciate your sentiments regarding staff compensation, especially considering the recent increase in the cost of living. Rest assured, we continuously review our policies to ensure fair compensation for our hardworking team. Your mention of including memory care residents in more activities is important. We're committed to ensuring an inclusive and engaging environment for all residents. Thank you for entrusting us with your mother's care and for sharing your suggestions. Your insights are invaluable as we strive to enhance the overall experience for all residents at Evergreen Place. If you have any further thoughts, please feel free to reach out.
Sydney - Industry reviewer
Assisted Living
December 7, 2023
5.0
Evergreen Place
Evergreen Place is an assisted living home that I’ve grown very fond with, between the dining and activity experiences, and the other residents, everyone is having a great time. If your family member likes good food and fun activities, this is the place for them.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Evergreen Place
December 11, 2023
Sydney: Thank you for sharing your positive experiences at Evergreen Place. We're thrilled to hear that you've developed a strong fondness for our community. Creating enjoyable dining and activity experiences is a priority for us, and we're delighted that you and the residents are having a great time. Knowing that our efforts contribute to a positive atmosphere and happy moments brings us immense joy. Your endorsement means a lot, especially highlighting our focus on good food and engaging activities. We strive to provide a diverse range of culinary delights and fun-filled activities to ensure that every resident finds something they truly enjoy. Should you or your family member have any specific preferences or suggestions for enhancing our dining or activity experiences further, please feel free to share. Thank you once again for your kind words and for considering Evergreen Place as a place of comfort and enjoyment.
Toni - Family/friend
Assisted Living
December 7, 2023
4.0
Mom’s happy place service, living, food
Our mom is very happy at Evergreen Place in Brockport! She feels her room is very cozy, and the housekeeping staff very accommodating to any needs she has. The food is delicious and she especially likes their chicken, turkey and pasta dishes. Her interaction with most of the CNA‘s is positive and uplifting. She has two aids that she feels love her like a mom. When you walk in you are greeted warmly and they always feel welcome. Emails are answered promptly by the Director [name removed]Mom loves the music activities, and the sense of belonging to a community. Overall, it has been a positive experience with a few bumps in the road but they have been minimal. We are happy.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Evergreen Place
December 8, 2023
Toni: Thank you so much for taking the time to share your mother's experience at Evergreen Place in Brockport. We're delighted to hear that she is enjoying her home here, and we're equally thrilled that she finds comfort in the company of our friendly and loving CNAs. Our team strives to create a welcoming environment where each resident feels like an integral part of our community. We're glad to know that your mother appreciates the music activities and the heartfelt bonds she has formed here. We're especially pleased to hear that she enjoys our dining offerings. Our culinary team puts in a lot of effort to ensure diverse and delicious meals for our residents, and it's wonderful to know their chicken, turkey, and pasta dishes have hit the mark! Your feedback about the prompt email responses from our Director is appreciated. We believe in maintaining open lines of communication with our residents and their families, and we're glad to see that it has been a positive aspect of your experience. We understand there may be occasional bumps along the way, but we assure you that we're committed to continuous improvement. Your satisfaction is our top priority, and we value your feedback as it helps us grow and serve you better. Thank you once again for your kind words. We are just as happy to have your mom as part of our Evergreen Place family!
Anonymous - Family/friend
Assisted Living
November 29, 2023
4.0
Verified Review
Review for Evergreen Place
I am happy with my father there just sad that the staffing shortage is an issue. But not evergreens fault.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
3
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Evergreen Place
November 30, 2023
Thank you for sharing your feedback about Evergreen Place! We're glad to hear that your father is finding a comfortable home with us. We understand your concern about the staffing situation, and while it's unfortunate, we appreciate your understanding. Rest assured, we're continuously working to ensure that despite these challenges, we provide exceptional care and support to all our residents. If there's anything specific you'd like to discuss or any way we can enhance your father's experience, please feel free to reach out. Your satisfaction and your father's well-being are our top priorities!
Maura McGinnity - Toured community
Assisted Living
October 17, 2023
5.0
Evergreen - Caring warm community
I toured the Evergreen with my sister-in-law who is a nurse. We were looking for an assisted care facility for my Dad who also needed enhanced (mobility) support because of recovery needs following a fracture. We were impressed with the community and the care services available. [name removed], the executive director, is especially attentive to resident needs and to fostering a caring, friendly, and supportive care community for the elderly. She was very responsive to our questions and concerns.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Response from Evergreen Place
October 20, 2023
Thank you for taking the time to leave us a review. We are here to help answer any questions you may have. It would be our pleasure to care for your Dad.
Anonymous - Family/friend
Assisted Living
August 17, 2023
4.0
Verified Review
Review for Evergreen Place
Overall, I have had a good experience. Occasionally, they could be a little more attentive. The staff's interaction with the residents is good.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Evergreen Place
August 18, 2023
Thank you for taking the time to share your experience with us. We're glad to hear that your overall experience has been positive. We appreciate your feedback on attentiveness – we're committed to continuously improving and providing the best care possible. It's wonderful to know that you've had positive interactions with our staff. Your input helps us ensure that we maintain a high standard of resident interaction. If you have any further insights to share, please don't hesitate to reach out. Your perspective is important to us as we strive to deliver exceptional service.
Amy - Family/friend
Assisted Living
July 24, 2023
4.0
Verified Review
Review for Evergreen Place
Compared to other similar facilities, we feel blessed to be at Evergreen. The renovation process was long (and confusing to residents)...staff turn-over is high (like most places) making it difficult to establish relationships or see consistency.The receptionist, [name removed], has been a consistent and valuable source of information, empathy, and compassion. Regarding housekeeping (also impacted by staff shortages), we regularly find Mom's trash full-to-overflowing...and take it out ourselves. Medical care is also confusing as today we discovered that the nursing staff cannot address a bee sting (or even provide an ice cube for swelling)...they called EMS to look for a stinger and provide an ice pack. Overall, we feel that Mom is in the safest place possible and continue to be grateful for your assistance.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
3
Meals & Dining
3
Value for Cost
4
Response from Evergreen Place
July 27, 2023
Amy - Thank you for sharing your thoughts about your experience within our community. We are grateful to have you and your loved one at Evergreen Place. We understand that the renovation process might have been challenging and confusing for residents, and we appreciate your patience during that time. Regarding staff turnover, we acknowledge that it's a common challenge in many places, and we are continually working to ensure our residents receive consistent and high-quality care. We are delighted to hear that our receptionist has been a valuable source of information, empathy, and compassion for you and your family. Rest assured, we are actively addressing any issues to improve our services and ensure a clean and comfortable environment for your mom. In terms of medical care, we understand the importance of quick and effective responses to any health concerns. We appreciate your understanding during the recent incident and are committed to continuously improving our medical support processes. Your loved one's well-being is our top priority, and we are dedicated to providing the best possible care for your mom. Should you have any additional feedback, please don't hesitate to reach out to us. We are here to assist you and your family in any way we can. Thank you once again for your feedback and for your kind words of gratitude. It means the world to us to know that you feel Evergreen Place is the best place for your mom. We are honored to have her as part of our community!
Michelle - Resident/client
Memory Care
July 4, 2023
1.0
Wouldn't send my worst enemy here
Every time I visited my grandfather in the memory care unit, the staff was doing their homework or socializing with one another while the residents just sat there. When assistance was needed from the staff, we always received attitude because we're interrupting their conversation. My grandfather's room was so dirty that we opted to use a public bathroom elsewhere instead of using his bathroom. His bed sheets were RARELY changed which we know because we bought him different color sheets and it was always the same sheet on his bed. We discussed this issue many times with the memory care director by the last time i visted my grandfather, they never addressed the issue or made an effort to clan his room which i have photo proof of. I should also mention, that the bunch of times they sent him by ambulance to the hospital, he was never where they said he was. Two separate times, we spent hours calling around to all the different hospitals trying to find him.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
1
Response from Evergreen Place
July 10, 2023
Michelle, thank you for bringing your experience at Evergreen Place to our attention. We are concerned about the issues you encountered during your visits to our memory care community, and we appreciate your feedback as it helps us identify areas for improvement. We deeply regret that you observed staff members not fully engaged with the residents during your visits. We take these concerns seriously and will address them with our team to ensure that all staff members are attentive and actively interacting with the residents. Providing compassionate and personalized care is our utmost priority. Maintaining a clean and comfortable environment is also essential. We will investigate this particular situation and take immediate action to rectify the situation and prevent similar issues from occurring in the future. We apologize for any inconvenience caused by the miscommunication regarding your grandfather's location during his hospital visits. We will review our communication protocols to ensure accurate and timely information is provided to families in these situations. We appreciate your patience and willingness to discuss these issues with our memory care director. It is disheartening to hear that your concerns were not addressed or resolved to your satisfaction. We are committed to continuous improvement, and we will thoroughly investigate this matter to ensure proper communication and follow-up in the future. We appreciate your valuable feedback. If there is anything else you would like to discuss or if you have any additional information you would like to share, please reach out to us directly so that we can address your concerns more effectively.
Brian - Family/friend
Assisted Living
September 22, 2022
1.0
Verified Review
The worst place to ever put a loved one
Smelled like urine. They promised a lot of things. They were feeding the residents out of a food truck, because the kitchen was down a few months. My loved ones hair was greasy, and did not have a bath in almost two weeks. There was lack of communication with upper management, and they did not return my calls. I would not recommend Evergreen Place to anyone.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Evergreen Place
October 19, 2022
Thank you for your feedback. As a community with the goal to provide the highest quality of care to the people who call us home, we would like to speak with you in more depth about your experience. We always wish to meet the individual needs of the residents. Please email Executive Director, Julie, at jwestcott@pegasusseniorliving.com if you would like to provide more details.
Viewing 1-20 out of 49 reviews

Amenities
at Evergreen Place

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Special Dining Programs
  • Low / No Sodium
  • No Sugar
  • Pureed Meals
  • Guest Meals
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided

Room Amenities

  • Kitchenette
  • Ground Floor Units
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Garden View
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Meeting Room
  • Computer or Media Center
  • Private Bath
  • Central Fireplace
  • Library
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Outside Patio

Recreational areas

  • Billiards Lounge
  • Jacuzzi
  • Raised Garden Beds
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Bible Study Group
  • Karaoke
  • Catholic Services
  • Devotional Activities Offsite
  • Other Religious Services
  • Book Club
  • Happy Hour
  • Day Trips and Outings
  • Live Well Programs
  • BBQs or Picnics
  • Walking Club
  • Dances
  • Activities Off-site
  • Trivia Games
  • Birthday Parties
  • Forever Fit
  • Art Classes
  • Reminiscence Programs
  • Wii Bowling
  • Holiday Parties
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Cooking Classes
  • Activities On-site
  • Yoga / Chair Yoga
  • Christian Services
  • Current Events Club
  • Brain fitness / Dakim
  • Live Musical Performances

Neighborhoods
around Evergreen Place

See what the neighborhood has to offer and what’s nearby:
Evergreen Place in google map

Frequently Asked Questions
about Evergreen Place

Evergreen Place offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Evergreen Place 9.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (585) 637-3140 to reach a resident at Evergreen Place.

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  • Check additional licensing and state audit information

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