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23 Southpointe Drive, Greenville, SC 29607
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Anonymous
-
Family/friend
4.0
Thankful for the Oaks
They do care about their residents as if they were their own family in my opinion, And I am very thankful to have found this place for my Mom! The staff is extremely friendly and very personal. The activities that they have provided is something I've never seen in any other memory care facility. Which I think is extremely important! I showed a lot of my mom's friends the pictures of the Oaks how it's decorated and they would all say when can I move in? I'd like to help other people out if it could just be the part saying how they treat people like they're their own family and that I am so happy that I found this place for my mom
About the facility The Legacy at Southpointe Drive
Residents truly feel like family at The Legacy at Southpointe Drive! Situated in Greenville, South Carolina, the thriving cultural and entertainment center for the upstate area, their community offers compassionate, customized care from professional staff who are passionate about creating meaningful, long lasting relationships with each resident. Encouraging independence and celebrating individuality, they offer a wide range of services and amenities in a charming and homelike community, from a dynamic dining scene and spacious living areas to an inspiring calendar of events and unparalleled activities programs!
Community Amenities and Services
It’s important that residents feel comfortable and cared for. With 24/7 concierge service and on-site maintenance staff, residents will always have a helping hand nearby. Cordial staff offers weekly housekeeping and linen services, as well as home and yard maintenance. To ensure residents receive the highest quality care, they have an on-site doctor, nurse, podiatrist, hospice center, and various therapists. Highly-trained staff offers diabetic, incontinence, ambulatory care, and medication management.
Decorated with crisp linen tablecloths and brilliant floral centerpieces, the elegant and spacious restaurant-style dining area offers residents an incredible fine dining experience. The professional chef has curated a menu highlighting international cuisine and local favorites served fresh all day long. They’re happy...
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Senior living options offered
Assisted Living
Memory Care
Pricing for The Legacy at Southpointe Drive
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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1 Bedroom
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at The Legacy at Southpointe Drive
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Compare
The Legacy at Southpointe Drive
23 Southpointe Drive, Greenville, SC 29607
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8.6
Review score
53 reviews
8.6
Review score
53 reviews
5 star
45%
4 star
26%
3 star
19%
2 star
8%
1 star
2%
9.3
Review score
65 reviews
9.3
Review score
65 reviews
5 star
60%
4 star
20%
3 star
6%
2 star
5%
1 star
9%
8.7
Review score
47 reviews
8.7
Review score
47 reviews
5 star
38%
4 star
36%
3 star
13%
2 star
4%
1 star
9%
8.5
Review score
14 reviews
8.5
Review score
14 reviews
5 star
50%
4 star
29%
3 star
14%
2 star
7%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at The Legacy at Southpointe Drive
Healthcare Services
- Medication Management
- Staffing & Ancillary Services
- Memory Care
- High Acuity Care
- Diabetic Care
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- Room Service
- Organic
- International Cuisine
- Vegetarian
- Special Dining Programs
- Guest Meals
- Gluten-free
- Restaurant Style Dining
- No Sugar
- Anytime Dining
- Vegan
- Low / No Sodium
- Meals Provided
- Professional Chef
Room Amenities
- Wi-Fi/high-speed internet
- Kitchenette
- Cable or Satellite TV
- Respite or Short Term Stays Offered
- Ground Floor Units
- Wheelchair Accessible Showers
- Handicap Accessible
- Air Conditioned
- Garden View
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Transportation at Cost
- Property Convenient to Public Transit
- Complimentary Transportation
- Resident Parking Available
Pets
- Pet Care Available
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
Common areas
- Outdoor Common Areas
- Main Street Shops
- Indoor Common Areas
- Butterfly garden / Hummingbird garden
- TV Lounge
- Library
- Outside Patio
- Computer or Media Center
- Meeting Room
- Barber Shop
- Beauty Salon
- Central Fireplace
Recreational areas
- Raised Garden Beds
- Game Room
- Fitness Center
- Movie or Theater Room
- Piano or Organ
- Ballroom
- Arts and Crafts Center
- Billiards Lounge
Services
- Beautician
- Laundry Service / Drycleaning
- Housekeeping
- Grocery Shopping and Errands
Languages spoken
- Spanish
- English
Activities
- Activities On-site
- Community Service Programs
- Devotional Activities On-Site
- Educational Speakers / Life Long Learning
- Bible Study Group
- Resident Band or Musicians
- Yoga / Chair Yoga
- Sensory-based Programs
- Forever Fit
- Birthday Parties
- Holiday Parties
- Men's Club
- Tai Chi
- Gardening Club
- Bridge Club
- Live Well Programs
- Book Club
- Reminiscence Programs
- Karaoke
- Cooking Classes
- Live Dance or Theater Performances
- Catholic Services
- Devotional Activities Offsite
- Intergenerational Programs
- Happy Hour
- Christian Services
- Day Trips and Outings
- Current Events Club
- Cooking Club
- Community Service Organizations
- Walking Club
- Montessori Programs
- Choir / Singing Club
- Visiting Chaplain or Priest
- Cards / Pinochle Club
- Wine Tasting
- Live Musical Performances
- Qi Gong
- Art Classes
- Quilting or Sewing Club
- Dances
- Other Religious Services
- Trivia Games
- Activities Off-site
- Light Therapy Programs
- Brain fitness / Dakim
- Wii Bowling
- Stretching Classes
- Pet-focused Programs
- Water Aerobics
- BBQs or Picnics
Reviews
for The Legacy at Southpointe Drive
Write a review
A Place for Mom has scored The Legacy at Southpointe Drive with 8.6 out of 10 using our proprietary review score based on 26 reviews in the last 2 years. Over all time, The Legacy at Southpointe Drive has 53 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.6
Care Services
3.9
Staff
4.3
Meals & Dining
4.1
Activities
4.4
Value for Cost
4.1
A Place for Mom has scored The Legacy at Southpointe Drive with 8.6 out of 10 using our proprietary review score based on 26 reviews in the last 2 years. Over all time, The Legacy at Southpointe Drive has 53 reviews with an average "overall experience" of 4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 53 reviews
Anonymous - Family/friend
Assisted Living
March 14, 2024
Review for The Legacy at Southpointe Drive
This is not a place to go if extreme care is needed. They did bring in a new person in December who has made a few changes and holds people accountable. They are fully staffed right now and that does make a difference. The facility is making some updates with paint, carpet, and common area furniture. The food is only average. I would be hesitant to recommend here. They seem to be trying harder and we may be expecting more than we should.
Response from The Legacy at Southpointe Drive
March 14, 2024
Thank you for your feedback. We appreciate your honesty and are glad to hear that recent changes have been noticed and are making a positive impact. We understand the importance of fully staffed teams and are committed to making updates to our community to improve the overall experience. We're sorry to hear about your concerns regarding the food quality and want to assure you that we take your feedback seriously. Your input helps us in our ongoing efforts to provide the best care possible. If there are specific areas you'd like us to address, please feel free to reach out to our Senior Vice President of Operations, Patricia McCulloh, at Patricia.McCulloh@navionsl.com.
Anonymous - Family/friend
Memory Care
March 11, 2024
Needs improvement
I still continue to go to the facility 2 times per day. Because the staff turnover is so high, there is no consistency
I do, however, realize the Memory Care Unit is as about the same everywhere. It's hard to keep staff
Response from The Legacy at Southpointe Drive
March 13, 2024
Thank you for your feedback. We understand your concerns about staff turnover and its impact on consistency. We're continuously working to improve in this area, but despite challenges, we're committed to providing the best care possible. Your understanding and continued support mean a lot to us. If you'd like to discuss these matters further, we ask you to please reach out to our Senior Vice President of Operations, Patricia McCulloh, at Patricia.McCulloh@navionsl.com.
Anonymous - Family/friend
Assisted Living
February 26, 2024
Disappointing, hope you have a better experience
It was a nightmare.
My mom moved out of my house last year to Maple Brook, and kept falling and having heart attacks.
When she moved out we weren't suppose to have anything to do with each other.
I came to a roadblock when it came to finances, as I'm not her POA nor have anything to do with her finances, bills, decisions.
Only reason I gave it that high of a rating [name removed] went to Brushy Creek to do paperwork with my mom
The lady at the door should not be working there.
Once again [name removed] saved this rating, until my last conversation when she said it was my responsibility to unpack my mother.
She calls me all the time because she can't figure out her tv, or she needs her nails cut....
Seem like they try to keep them active. Exercise, church etc.
It si one the cheaper options in the area
Response from The Legacy at Southpointe Drive
February 27, 2024
Hi,
We're sorry to hear about the challenges your mom faced at our community. Your feedback is valuable, and we apologize for any difficulties encountered. We're addressing your concerns with urgency and striving to improve our services. While we appreciate your acknowledgment of our assistance, we'll review our procedures to ensure clarity in the future.
We're committed to providing prompt support for residents' needs and enhancing our engagement activities. Please accept our sincerest apologies, and feel free to reach out to our Senior Vice President of Operations, Patricia McCulloh, at Patricia.McCulloh@navionsl.com to discuss these matters further.
Anonymous - Family/friend
Memory Care
November 29, 2023
Thankful for the Oaks
They do care about their residents as if they were their own family in my opinion, And I am very thankful to have found this place for my Mom! The staff is extremely friendly and very personal. The activities that they have provided is something I've never seen in any other memory care facility. Which I think is extremely important! I showed a lot of my mom's friends the pictures of the Oaks how it's decorated and they would all say when can I move in? I'd like to help other people out if it could just be the part saying how they treat people like they're their own family and that I am so happy that I found this place for my mom
Response from The Legacy at Southpointe Drive
November 30, 2023
Thank you for sharing your heartfelt experience with our community! We are honored to hear that you feel our team genuinely cares for our residents as if they were their own families. Your satisfaction with the personalized attention, engaging activities, and overall atmosphere is a testament to our dedication to providing exceptional memory care. We are delighted that you consider our beloved community a wonderful place for your mother, and we appreciate your recommendation to your friends.
SK - Family/friend
Assisted Living
November 14, 2023
Review for The Legacy at Southpointe Drive
I would say it's a wonderful community with amazing staff members. I am at peace knowing my mother is getting great care and in a loving environment.They all were very warm and welcoming, and I knew it would be a happy place for my mother to be.
Response from The Legacy at Southpointe Drive
November 22, 2023
Thank you for your kind words about our community and team! We are honored to provide a loving and supportive environment for your mother. Your peace of mind is our top priority, and we will continue to provide her with the excellent care she deserves. If there's anything we can do for you and your family, please don't hesitate to reach out to us.
Joan - Resident/client
Assisted Living
November 9, 2023
Our families experience
The staff members at The Legacy at Southpointe Drive are very friendly and very helpful. Based on the experience we have had so far, we would recommend this community to other families.
Response from The Legacy at Southpointe Drive
November 10, 2023
Thank you for taking the time to share your positive experience at our community, Joan! We're delighted to hear that our team members have been friendly and helpful, contributing to a positive atmosphere for residents and families alike. Your recommendation means a lot to us, and we appreciate your trust in our community. If you ever have additional feedback or if there's anything more we can do for you and your family, please don't hesitate to let us know. We're here to ensure a wonderful experience for everyone.
Debra - Family/friend
Assisted Living
October 10, 2023
Review for The Legacy at Southpointe Drive
I would have to say, meet with rep, tour the property and rooms and make their decision from that. I was impressed with my initial meeting with the representative.
Response from The Legacy at Southpointe Drive
October 11, 2023
Hi Debra,
Thank you for sharing your impression of our community and your initial meeting with our team! We're delighted to hear that your experience left a positive impact. We believe in providing excellent service from the very beginning, and we're here to assist you every step of the way. If you ever have more questions or need further information, please don't hesitate to reach out. We look forward to the opportunity to continue providing excellent assistance and support.
Loraine - Family/friend
Assisted Living
September 15, 2023
The best place around
The staff at The Legacy at Southpointe Drive is amazing. My cousin lives here. He's not very easy to manage, but they make it so easy. They talk to him and convince him to do things. The housekeeping keeps everything clean. Communication with the family (me) is amazing. The only problem is the food. They are always running out of things, like no eggs or orange juice for three days. I get it, but my cousin gets mad. The food is weird: plain chicken, roast beef, burgers, hot dogs and macaroni. I spend more money having food delivered due to the meals here. Otherwise, I can't say anything bad at all about this facility. The Legacy at Southpointe Drive is, by far, the best one around and I would highly recommend it to anyone.
Response from The Legacy at Southpointe Drive
September 19, 2023
Thank you for sharing your positive experience with us our community, Loraine. We truly appreciate your kind words about our team and their dedication to residents. We apologize for any food-related inconveniences, as we are continuously working to improve this aspect of our service. Your recommendation is valued, and we're committed to providing the best care possible. If you have any further feedback or questions, please feel free to reach out. Your trust means a lot to us.
Anonymous - Family/friend
Assisted Living
September 8, 2023
My Review
I would say that it was a very good experience. The staff treated mom very well. We picked this community because of the location and tour experience.
Response from The Legacy at Southpointe Drive
September 12, 2023
Thank you for sharing your positive experience with us! Your support truly means the world to our community. We're delighted to hear that your mom was well-treated by our team, and we're pleased that our location and tour made a positive impression. We always strive to treat our residents and families with care and compassion, and we're so pleased to receive such kind words. If you ever have more feedback or questions, feel free to reach out.
Jeff - Family/friend
Assisted Living
June 7, 2023
A wonderful place for Mom and Dad
I have real peace with my mom living at The Legacy at Southpointe Drive It is such a wonderful facility. I would highly recommend The Legacy to anyone looking for a place for Mom or Dad. Everything there is a thumbs up.
Response from The Legacy at Southpointe Drive
June 9, 2023
Thank you for taking the time to leave such a positive review, Jeff! We're thrilled to hear that your mother is enjoying her time here as she is such a valuable member of the community. Your recommendation means a lot to us, and we appreciate your trust. If there's anything else we can do to ensure your mother's continued satisfaction and well-being, please don't hesitate to reach out.
Anonymous - Family/friend
Assisted Living
May 30, 2023
Review for The Legacy at Southpointe Drive
We picked this community, because of the cleanliness, friendliness,activities, and overall it's pretty good. I would recommend it . I think families have to advocate for their family members to make sure what needs to be done is being done.
Response from The Legacy at Southpointe Drive
June 1, 2023
Thank you for sharing your feedback about our community. We're glad to hear that you appreciate the cleanliness, friendliness, and activities we offer. We understand the importance of family advocacy and ensuring that residents' needs are met. If there's ever anything specific you feel needs attention or improvement, please don't hesitate to reach out to us.
Anonymous - Family/friend
Memory Care
April 21, 2023
Our Family's Experience
Assisted Living may be very good. The size of the units is wonderful. The Memory Care Unit is not good. There are no (and I mean 0) activities. I really think they need to working on improving the entire memory care unit. I still go there twice a day.
Response from The Legacy at Southpointe Drive
April 24, 2023
Thank you for sharing your thoughts and feedback with us. We're glad to hear that you find the size of our units to be wonderful, but we're sorry to hear that your experience with our Memory Care unit has not met your expectations. We take your comments seriously and ask you to please reach out to our Senior VP of Operations, Patricia McCulloh, at patricia.mcculloh@navionsl.com to discuss these matters further.
Donna - Family/friend
Assisted Living
April 20, 2023
a nice community with friendly and caring staff
We are happy with my dad being at The Legacy at Southpointe Drive. Some of the staff are better than others but it is very good overall. However based on the experience we have had so far, we would recommend them to other families.
Response from The Legacy at Southpointe Drive
April 24, 2023
Thank you for your feedback and kind words about our community, Donna. Your recommendation means the world to us and we appreciate your support.
anonymous - Family/friend
Assisted Living
March 23, 2023
Our family experience, would not recommend
The Legacy started off very good ,very informative but after two weeks mom was expressing the lack of response when she need help. Cleanliness the facility was kept decent but had to ask the people to come vacuum the room and fix broken items too many times before the would come do it ratee Love the staff until I found out they were really not doing the job I was paying them to do untrained and not dedicated to caring of residents not all but vetted better for the sake of residents. They left my mother on the toilet all night and do shift found her sitting there no one answered the pendant no one came to check on her like they said they would do every 2 hours so I removed her from their care. Meals were okay except weekends meals were poorly prepared during the week when management was around the dinning was. Fantastic. Plenty of activities the activities manager is fantastic. The price is okay if they provided the staff that could handle the care that is being suggested that the residents receive.
Response from The Legacy at Southpointe Drive
March 30, 2023
We are sorry to hear about the problems you experienced at our community. We take pride in maintaining a clean and safe environment for our residents, and we apologize for falling short. We will work to ensure that our staff is responsive and that they are addressed in a timely manner. If you’d like to discuss further, please reach out to our Senior VP of Operations, Patricia McCulloh, at patricia.mcculloh@navionsl.com.
LM - Family/friend
Assisted Living
March 14, 2023
Would Recommend
We have had an excellent experience at The Legacy. My mother was not wanting to make this move. The staff have made her feel welcome and safe, they are approachable, and have done their best to make her feel like this can be her home.
Response from The Legacy at Southpointe Drive
March 15, 2023
Thank you for choosing The Legacy for your mother's new home! We're glad to hear that our staff made her feel welcome and safe, and that she's happy in our community. We strive to provide personalized care and support to all of our residents, and we appreciate your positive feedback. We look forward to continuing to provide exceptional care for your mother.
SCM - Family/friend
Assisted Living
March 7, 2023
Someone's loved one died because they were left alone.
Only one person was of any help to us...the nursing director. Everything else was pretty terrible.
Response from The Legacy at Southpointe Drive
March 10, 2023
We are so sorry for your loss and send our sincerest condolences. We also apologize for the negative experience you’ve had with our community – your experience does not comply with our level of care or organizational standards. We'd like to know more so we can investigate this review. Please contact our Senior VP of Operations, Patricia McCulloh, at patricia.mcculloh@navionsl.com to discuss in more detail.
Anonymous - Toured community
Assisted Living
February 24, 2023
My tour of The Legacy at Southpointe Drive
I toured this facility and it was nice but expensive.
Response from The Legacy at Southpointe Drive
February 27, 2023
Thank you very much for your feedback and always feel free to reach out should you need anything in the future.
Theresa - Family/friend
Assisted Living
February 24, 2023
I want to live there when I get older
[name removed] who helped us in the beginning with the paperwork was so great to work with, she was very understanding out of situation and was more then willing to answer any questions we had and anytime we would call we would get immediate responses. [name removed] who is in charge of all the nurses has been just amazing to deal with. Everyone there has done amazing work. Right when you walk into the community its so bright, clean, and no odors. You can tell they do a good job with the upkeeping of the community, it is just very inviting. The food is really good and always smells good when we come to visit. We have been very impressed and we would absolutely recommend The Legacy at Southpointe Drive community to other families.
Response from The Legacy at Southpointe Drive
February 27, 2023
Thank you very much for the wonderful review, Theresa! We truly appreciate your kind words about our community and we thank you so much for your continued support.
Anonymous - Toured community
Assisted Living
February 22, 2023
My Tour Experience at The Legacy at Southpointe Drive
The downstairs was nice. The rooms were small and the closet doors were coming off in the room that would have been my loved one's room. It felt more like a dorm than a home.
Response from The Legacy at Southpointe Drive
February 24, 2023
Thank you very much for your feedback. We wish we could've been the best fit for your loved one but always feel free to reach out to us if you ever need anything.
Anonymous - Family/friend
Memory Care
January 11, 2023
Very pleased
I was very pleased with their treatment of my loved one.
Response from The Legacy at Southpointe Drive
January 23, 2023
Thank you very much for the wonderful review! We truly appreciate it.
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Frequently Asked Questions about The Legacy at Southpointe Drive
The Legacy at Southpointe Drive offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored The Legacy at Southpointe Drive 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (864) 581-3414 to reach a resident at The Legacy at Southpointe Drive.
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32%
3 star
16%
2 star
9%
1 star
16%
Studio, 1bd, 2bd
Home Sweet HomeServing seniors in assisted living, memory care and skilled nursing and rehabilitation, our community provides you with a warm and welcoming environment where you can experience newfound freedom and independence. We handle all the cooking, cleaning and household chores so you can...
Other Senior Housing in Greenville, SC
Assisted Living in Nearby Cities
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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