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Evergreen Memory Care

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3720 N Clarey St, Eugene, OR 97402

7.5
Review score
25 reviews
Add review
7.5
Review score
25 reviews
5 star
16%
4 star
48%
3 star
24%
2 star
8%
1 star
4%
See all reviews
7.3
Review score
573 reviews
45 facilities
For pricing & availability:
(866) 374-4058
Evergreen Memory Care
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Evergreen Memory Care community exterior
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Sue
-
Family/friend
5.0
Worthy of your trust
I highly recommend Evergreen Memory Care for your loved one. The floor staff, med-techs and activity director gave consistent care and personal attention to our brother’s needs. They took time to relate to him and understand who he was. Administrators worked with us to create a living e

About the facility
Evergreen Memory Care

Evergreen Memory Care is a senior living community nestled in a quiet residential area northwest of downtown Eugene, Oregon. Feel at ease knowing a medical facility is less than a mile away from the community with a hospital nearby as well. Seniors can continue their fishing hobby at the local fishing pond. A variety of activities are within the vicinity like museums, golf courses, and a 209-acre living tree museum.

Therapy areas recreate life-like scenarios, like a woodshop and office area, to stimulate familiar senses. Seniors can feel as though they’re outside in the atrium with cafe seating surrounded by beautiful plants and a gazebo, or take a stroll around the paved walking paths in the courtyard. Bask in the sun underneath the pergola while sitting in the rocking chairs. On cold days, relax on comfortable cushioned seating by the stone fireplace.

The community offers cozy and homelike studio apartments to seniors in need of personalized memory care. Beyond round-the-clock care, seniors have access to a 24-hour call system. Additionally, the team is overseen by a licensed nurse. Seven programs are offered from aromatherapy to #Gen2000 Project, which helps seniors learn more about technology to communicate with family members. Your loved one’s...

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Senior living options offered

Memory Care

Pricing
for Evergreen Memory Care

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Evergreen Memory Care

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Evergreen Memory Care community exterior
Evergreen Memory Care

3720 N Clarey St, Eugene, OR 97402

Trustwell Living at River Run Place
Trustwell Living at River Run Place

1155 Darlene Lane, Eugene, OR 97401

Waterford Grand community exterior
Waterford Grand

600 Waterford Way, Eugene, OR 97401

Merrill Gardens at Sheldon Park
Merrill Gardens at Sheldon Park

2440 Willakenzie Rd, Eugene, OR 97401

7.5
Review score
25 reviews
7.5
Review score
25 reviews
5 star
16%
4 star
48%
3 star
24%
2 star
8%
1 star
4%
9.8
Review score
39 reviews
9.8
Review score
39 reviews
5 star
63%
4 star
26%
3 star
3%
2 star
3%
1 star
5%
9.1
Review score
50 reviews
9.1
Review score
50 reviews
5 star
44%
4 star
34%
3 star
16%
2 star
4%
1 star
2%
8.6
Review score
98 reviews
8.6
Review score
98 reviews
5 star
67%
4 star
21%
3 star
3%
2 star
5%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Evergreen Memory Care

Healthcare Services

  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Meals Provided

Room Amenities

  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Beauty Salon
  • Outdoor Common Areas

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Holiday Parties
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Live Musical Performances
  • Activities On-site
  • Activities Off-site

Reviews

for Evergreen Memory Care

7.5Review score25 reviews
7.5
Review score
25 reviews
5 star
16%
4 star
48%
3 star
24%
2 star
8%
1 star
4%
Compass Senior Living
7.3
Review score573 reviews45 communities
Write a review
A Place for Mom has scored Evergreen Memory Care with 7.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Evergreen Memory Care has 25 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.7
Friendliness
3.9
Care Services
3.7
Staff
4.3
Meals & Dining
3.7
Activities
3.6
Value for Cost
3.2
A Place for Mom has scored Evergreen Memory Care with 7.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Evergreen Memory Care has 25 reviews with an average "overall experience" of 3.5 out of 5.
Parent company
Compass Senior Living
7.3
Review score573 reviews45 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 25 reviews
Sue - Family/friend
Memory Care
March 2, 2024
5.0
Worthy of your trust
I highly recommend Evergreen Memory Care for your loved one. The floor staff, med-techs and activity director gave consistent care and personal attention to our brother’s needs. They took time to relate to him and understand who he was. Administrators worked with us to create a living environment that our brother could cope with. Evergreen patiently helped us understand how to navigate the new world of dementia for a loved one. It takes time to trust that a care facility will do the best thing for your family member. Evergreen is worthy of that level of trust.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
March 24, 2023
3.0
Verified Review
Inconsistent Medical Care
There some definite gems in the facility, but we've had issues with communication between med-techs and the staff nurse. Conflicting calls as to the state of my mom's condition. They have repeatedly not called the primary or secondary contact at all. This was during an emergency situation. My biggest concern is inconsistent medical care.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
2
Activities
5
Value for Cost
2
Response from Evergreen Memory Care
March 28, 2023
We appreciate you taking the time to rate and review our community based on your experience. Your feedback is very important to us, feel free to give us a call so we can personally address your concerns.
anonymous - Family/friend
Memory Care
March 14, 2023
4.0
Verified Review
The only comment I would make is that it was sometimes, not always, it can be difficult to communicate with the proper staff to get my questions answered. I would recommend Evergreen Memory Care to other families.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Evergreen Memory Care
March 14, 2023
We appreciate you taking the time to write a review and rate our community. Your feedback is very important to us to let our team know how we are doing. Thank you for the feedback!
anonymous - Family/friend
Memory Care
January 11, 2017
4.0
Verified Review
Kind and accommodating staff!
I really like the positive atmosphere that I walk into at the Brookdale Eugene. The staff is all very accommodating and friendly. The only thing that concerns me a little bit is that they are short staffed. It's nothing terrible, but it is something I hope gets fixed soon. Other than that, the place is clean for the most part, and my loved one is being well taken care of.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Evergreen Memory Care
June 3, 2019
Thank you for the kind words. We are currently under new management and appreciate any feedback given to us. Thank you for your feedback.
anonymous - Toured community
Memory Care
December 30, 2016
3.5
Verified Review
Loud Music!
My tour of the Brookside Eugene Alpine Court did not go very well. The whole time I was touring, there was this very loud music playing, and it was very distracting. Also they did not have any openings at the time.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Response from Evergreen Memory Care
June 11, 2019
Thank you for the feedback.
anonymous - Family/friend
Memory Care
October 19, 2016
4.0
Verified Review
the care has been good and I am happy with it. The meals are suitable but not quite what my husband likes. It is definitely a clean community. They offer activities for the residents. They have a small library but it does not seem to have interests for my husband so I provide him with books. The caregivers help him get dressed. The community has a light and airy feeling.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Evergreen Memory Care
June 3, 2019
Thank you for taking the time to write a review.
anonymous - Family/friend
Memory Care
August 15, 2016
5.0
Verified Review
A 5+ Community
This community is awesome and I would recommend them and use them again if I needed to return. My mom is doing fine here. They have been so good to my mom and I am pleased with all they did. the caregivers and nurses are wonderful staff. Sherry is so helpful and understanding. A Place For Mom was helpful and made the experience more helpful.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Evergreen Memory Care
June 3, 2019
Thank you for being part of our family and choosing our community. We are happy to hear that you are pleased and have had a pleasant experience.
anonymous - Family/friend
Memory Care
August 8, 2016
3.0
Verified Review
Settling For This Community
The community is kept clean and they have activities but at times they don't inform all residents. The staff could improve on being more informative and caring. My mom says her meals are 50/50, and her main complaint is being left in the dining area for 2-3 hours. She eats but has to wait to be returned to her room, this frustrates her. I believe they do provide care and safety.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from Evergreen Memory Care
June 11, 2019
Thank you for taking the time to write this review and for the feedback. We are currently under new management and appreciate all feedback to ensure we are providing the best care and services for our residents and their families. Thanks again!
anonymous - Family/friend
Memory Care
January 5, 2016
4.0
Verified Review
Going well
Absolutely. . .things are going well at Brookdale and we are doing just fine there.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Evergreen Memory Care
June 11, 2019
Thank you for the review!
anonymous - Toured community
Memory Care
November 6, 2015
3.0
Verified Review
Personal Touch
I thought that the staff really get to know the residents and do try to offer a personal touch and connection with them. There was a lot of turnover though, but we got to know the new people and they seem caring and kind. The billing was always screwed up, but at the end of the day we were just glad she was in a safe place.
Cleanliness
3
Friendliness
4
Value for Cost
3
Care Services
4
Activities
3
Response from Evergreen Memory Care
June 11, 2019
Thank you for the feedback, we appreciate it to better accommodate our residents and their families.
anonymous - Toured community
Memory Care
October 29, 2015
3.5
Verified Review
Overall It Is Pretty Good
I would say that overall it's pretty good, but there is no activities director, which is really a bummer. It's taking a long time to get a new one. The food is not always very good, it's not made with the healthiest of ingredients. Some of the workers are really great though and the cleanliness is pretty good.
Cleanliness
4
Friendliness
3.5
Value for Cost
3.5
Care Services
3
Activities
2
Response from Evergreen Memory Care
June 11, 2019
We are currently under new management and changes have been made to better meet the needs of both our residents and our families. If you have any questions please do not hesitate to reach out to us.
anonymous - Family/friend
Memory Care
September 9, 2015
4.0
Verified Review
helpful and cheerful
They give mom good care at Emeritus at Apline Campus. They give her a shower twice a week. I do wish they would have more activities in the afternoon, about all they have going on is TV. I also think my mother needs more attention when she is dressing. Sometimes she is wearing someone else's clothing, it seems to get mixed up. The floor is sometimes sticky at this facility. The staff are very helpful and cheerful here.
Cleanliness
3
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Response from Evergreen Memory Care
June 11, 2019
Thank you for the feedback. We are currently under new management and appreciate all feedback to better accommodate both our residents and their families. Thanks again.
anonymous - Resident/client
Memory Care
August 18, 2015
1.5
If you are looking at Alpine Springs for your parent keep looking. The food is disgusting. After complaints the management nothing has changed. If you eat there take plenty of water to wash it down. They are definitely not resident oriented. There are NO activities. They could at least have Bingo.
Cleanliness
2
Friendliness
1.5
Value for Cost
0.5
Care Services
1
Activities
0.5
Response from Evergreen Memory Care
June 11, 2019
We appreciate you taking the time to write a review about your experience. We are currently under new management and changes have been made for the better. Our team believes if you do the right thing, the right things happen. Please do not hesitate to contact us if you have any additional concerns or questions.
anonymous - Toured community
Memory Care
August 13, 2015
3.0
Verified Review
Not A Bad Experience...
We have had some problems with some things being stolen from my mom and had some problems with the staff there in recognizing that she has dementia and often times things are misplaced, but things have definitely been taken and the way they deal with that has not been well. On a positive note I have spoken to the director and I believe things have been resolved in that area. The activities have not been consistent, but they have a new activities director so things will start to stabilize.
Cleanliness
4
Friendliness
4
Value for Cost
2
Care Services
4
Activities
3
Response from Evergreen Memory Care
August 19, 2015
We appreciate you taking the time to share your feedback. We are glad to hear you have connected with management. We will share your other comments with the management team as well.
anonymous - Toured community
Memory Care
April 28, 2015
0.5
My mother in law moved into this facility several weeks ago and we are currently in the process of moving her out. The first three weeks living there, no one had removed her garbage so she's placing it in the hallway just to have it removed. She was advised to do this by other residents. Also, she asks for a shower since she's unable to shower unsupervised and she has went a full week without. [removed] As a diabetic, my mother in law is insulin dependent. When she missed her evening shot because the employee in the medic room didn't know what to do, she reported it to another worker. She was told, "oh well." This place has been, to say the least, a horrible experience. Cannot move her out soon enough.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
0.5
Care Services
1
Activities
1
Response from Evergreen Memory Care
June 11, 2019
We are very sorry to hear your mother's experience did not match your expectations. We are currently under new management and changes have been made to better address and prevent situations like this. If you have any additional questions or concerns please contact us [removed]
anonymous - Family/friend
Memory Care
December 8, 2014
3.0
Verified Review
friendly staff, but understaffed
The staff is extremely nice. However, they are very understaffed, and that makes a difference. It takes a while at times for things to get done, and the care services can sometimes suffer a little because of lack of being adequately staffed, etc. The food there is also not so good. Not a bad place, and certainly wonderful people, but I just think they need more staff.
Cleanliness
3
Friendliness
5
Value for Cost
3
Care Services
3
Activities
4
Response from Evergreen Memory Care
June 11, 2019
Thank you for taking the time to write a review. We are currently under new management and changes have been made to better accommodate both our residents and their families. We appreciate your feedback.
Cindy - Family/friend
Memory Care
August 19, 2014
4.0
Verified Review
It's going okay, it's pretty clean, and the staff is friendly.
It's going okay, it's pretty clean, and the staff is friendly. They are attentive, and have lots of activities. I will give them a four for food. We chose them over some of the others because the location was good for us.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
5
Activities
5
Response from Evergreen Memory Care
June 3, 2019
Thank you for taking the time to write a review and for choosing our community.
Loved one - Family/friend
Memory Care
July 25, 2014
4.0
Verified Review
Very nice place, really need to work on the food though
For the most part everything at Emeritus at Alpine Campus has been great! My Mom loves the apartment, and they put in a brand carpet and paint when she moved in. The services and amenities they offer are very nice as well. The housekeepers do an excellent job, the maintenance men are efficient and always happy to help, and she loves the on-site hairdresser! The biggest problem is that the food is terrible. I've heard complaints both from my loved one as well as many of the other residents. Mom has started doing her own cooking again, as she just can't stomach what they serve. That was a big disappointment to us, since not having to cook anymore was one of the big draws to an assisted living community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Evergreen Memory Care
June 11, 2019
Thank you for taking the time to write this review. We are currently under new management and have made changes to better accommodate our residents and their dining experience. To learn more you can contact us or visit our website [removed]
Loved One - Toured community
Memory Care
July 14, 2014
4.0
Verified Review
It's beautiful
It's beautiful. A very nice place. I really liked it. It was either assisted living or memory care. They didn't have that in between level of care. We needed something that could bridge that gap. Still a very nice place for those that are a good fit.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Evergreen Memory Care
June 3, 2019
Thank you for taking the time to write a review. We appreciate the feedback.
Anonymous - Resident/client
Memory Care
July 9, 2014
3.5
Verified Review
Emeritus at Alpine
food could be better.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
2.5
Care Services
3.5
Activities
5
Response from Evergreen Memory Care
July 21, 2014
We apologize that your experience with us isn’t meeting your expectations. We invite you to address any concerns you have regarding the food with our Dining Services Director.
Viewing 1-20 out of 25 reviews

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Frequently Asked Questions
about Evergreen Memory Care

Evergreen Memory Care offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Evergreen Memory Care 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (541) 689-3900 to reach a resident at Evergreen Memory Care.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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  • Check additional licensing and state audit information

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