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VERIFIED PARTNER

Carriage Crossing at Rivergate

94 Twin Hills Dr, Goodlettsville, TN 37115

8.8
Review score
59 reviews
Add review
8.8
Review score
59 reviews
5 star
45%
4 star
27%
3 star
10%
2 star
8%
1 star
10%
See all reviews
9.4
Review score
352 reviews
9 facilities
For pricing & availability:
(866) 374-4058
Carriage Crossing at Rivergate
Carriage Crossing at Rivergate
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Brandi P.
-
Family/friend
5.0
Review for Carriage Crossing at Rivergate
It is one of the nicest assisted-living facilities we have ever seen. The staff is very friendly and helped us every step of the way with my dad. He loves it there. Carriage Crossing was also one of the more affordable options with our family's limited budget.

About the facility
Carriage Crossing at Rivergate

Stately and classic, Carriage Crossing at Rivergate is a welcoming senior living community nestled amongst sprawling trees in the quiet neighborhood of Madison, Tennessee. Once thought of as a sleepy little town, Madison is constantly evolving. As part of the Nashville metro, residents can enjoy the convenience and advantages of big-city living while retaining the atmosphere and friendliness of a small town.

Carriage Crossing at Rivergate strives to enrich the lives of residents with fulfilling, enjoyable activities and attentive services. The community offers exceptional assisted living services in a modest yet sophisticated environment, and its staff strives to build trust in those residents by acting with integrity and leading with empathy.

Community Amenities and Services

After years of maintaining a house and home, your loved one can now lead a simpler life with much more time to explore their own interests and joys. Community staff provides weekly housekeeping services, along with laundry and linen services. Residents also enjoy three delicious, chef-prepared meals a day with healthy snacks available between meal times. Restaurant-style dining in the sunny, elegant dining room is an option, and room service is available upon request. Guests are always welcome to join!

Kind, attentive staff members are available around the...

Read more

Senior living options offered

Assisted Living

Pricing
for Carriage Crossing at Rivergate

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Carriage Crossing at Rivergate
Carriage Crossing at Rivergate

94 Twin Hills Dr, Goodlettsville, TN 37115

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Brookdale Goodlettsville
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2025 Caldwell Drive, Goodlettsville, TN 37072

8.8
Review score
59 reviews
8.8
Review score
59 reviews
5 star
45%
4 star
27%
3 star
10%
2 star
8%
1 star
10%
9.7
Review score
86 reviews
9.7
Review score
86 reviews
5 star
64%
4 star
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9.3
Review score
36 reviews
5 star
49%
4 star
25%
3 star
17%
2 star
6%
1 star
3%
9.1
Review score
32 reviews
9.1
Review score
32 reviews
5 star
62%
4 star
19%
3 star
13%
2 star
6%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Reviews

for Carriage Crossing at Rivergate

8.8Review score59 reviews
8.8
Review score
59 reviews
5 star
45%
4 star
27%
3 star
10%
2 star
8%
1 star
10%
Carriage Crossing Management
9.4
Review score352 reviews9 communities
Write a review
A Place for Mom has scored Carriage Crossing at Rivergate with 8.8 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Carriage Crossing at Rivergate has 59 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
4.0
Friendliness
3.9
Care Services
3.6
Staff
4.2
Meals & Dining
3.3
Activities
3.8
Value for Cost
3.7
A Place for Mom has scored Carriage Crossing at Rivergate with 8.8 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Carriage Crossing at Rivergate has 59 reviews with an average "overall experience" of 3.7 out of 5.
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Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 59 reviews
Anonymous - Family/friend
Assisted Living
December 27, 2023
2.0
Verified Review
Educate yourself on real capabilities of the facilities regardless of sales pitch
While [name removed] will promise to let your loved ones age in place as a selling point on the front end, ultimately it's not her call and is up to head of nursing how long they stay and when they go. Deceptive sales. Other than that, pretty good place.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
3
Response from Carriage Crossing at Rivergate
December 27, 2023
We apologize for any inconvenience or dissatisfaction you may have experienced during your time at Carriage Crossing at Rivergate. We truly appreciate your positive feedback regarding the cleanliness and overall experience at our community. Unfortunately, we are bound by the regulations set by the Tennessee health department, which require us to adhere to certain standards for the safety and well-being of our residents. We understand that this may not be the outcome you were hoping for, and we genuinely wish the circumstances could be different. Our ultimate goal is to maintain a vibrant and thriving community, and it is never our intention to release someone from our community. We understand that this can be a difficult and unhappy option for both families and Carriage Crossing itself. Rest assured, our representative at Rivergate did not intend to mislead you in any way. We appreciate your understanding and hope that you will consider giving us another opportunity to provide you with a positive experience in the future.
Brandi P. - Family/friend
Assisted Living
November 30, 2023
5.0
Verified Review
Review for Carriage Crossing at Rivergate
It is one of the nicest assisted-living facilities we have ever seen. The staff is very friendly and helped us every step of the way with my dad. He loves it there. Carriage Crossing was also one of the more affordable options with our family's limited budget.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Carriage Crossing at Rivergate
December 27, 2023
Thank you for your support!
Anonymous - Family/friend
Assisted Living
September 13, 2023
5.0
Verified Review
Friendly and caring staff
They were an excellent facility! I highly recommend this place! It felt like home! The staff was such a blessing to us! Our loved one had loving care givers. The meals were not always visually appealing nor were they always as flavorful as he might have liked. Excellent price!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Value for Cost
5
Response from Carriage Crossing at Rivergate
December 27, 2023
So nice to read your review! Thank you for your support!
Anonymous - Family/friend
Assisted Living
June 20, 2023
4.0
Verified Review
A place that mom will always feel at home
My family and loved one have had a good experience with Carriage Crossing at Rivergate. The staff are great, caring, and helpful. Everyone seems friendly. There are meals and activities to keep the residents social. Overall, this is a community we would recommend to others for their loved ones. Dinner yesterday, French fries with gravy on top. Open can of tomatoes and cheese on bread Hot dog only for dinner. Please help!
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
1
Activities
4
Value for Cost
4
Response from Carriage Crossing at Rivergate
December 27, 2023
Thank you for your support!
Anonymous - Family/friend
Assisted Living
April 11, 2023
5.0
Verified Review
Cadence is a wonderful place to be. Staff is helpful. As for as the residents that they have there that I'm dealing with they have we their hands full. [Name removed] refuses to do anything they ask my loved one to do. My loved one goes to eat. But is refusing to shower. My loved one has not had one in several days. And I don't blame Cadence at all. All they can do is ask her. I've told them to force my loved one, but I know that they can't. Great over all experience. Cleanliness of my loved one's room could be better by the staff. I assume residents are to take care of their rooms but with a health condition it's hard to do. [Name removed] at the front desk is a sweetheart and very helpful. Care service and 5 staff they do the best they can. The meals good. I've eat there for lunch a couple of times. They provide lots of things for the residents to do and I'm pleased with that. Value is an issue I'm not familiar with, so I guess it is a reasonable amount.
Response from Carriage Crossing at Rivergate
January 22, 2024
Thank you for your great review!
Bob - Family/friend
Assisted Living
April 6, 2023
4.0
Verified Review
I Would Recommend Cadence to Others
The community is currently undergoing a change of ownership and this has possibly caused a lack of communication. The dining area is very nice, and nicely decorated. The meals look very good. The staff try to engage the residents with activities. Overall feel when you walk in the community tries to make it feel comfortably. [name removed] at the front desk is incredible.
Cleanliness
5
Friendliness
5
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Carriage Crossing at Rivergate
January 22, 2024
Thank you for your great review!
anonymous - Family/friend
Assisted Living
September 22, 2022
4.0
Verified Review
our families experience
We really liked the location of Cadence at Rivergate but as far as improvement we think they could of improved on the quality of the meals as well as the dining experience. We would still recommend this community to other families as a consideration for themselves or for their loved ones
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Sandra - Family/friend
Assisted Living
September 22, 2022
5.0
Verified Review
A positive experience
Our first impression and first thought we had about Cadence at Rivergate was just how beautiful the community it. The staff there are just wonderful and really have gone above and beyond. When our loved one came to move in they had a big welcome sign for her and we really appreciated that because that was something they did not have to do. We have not had the meals their ourselves but our loved one has gained weight so we assume they have to be good. Based on our experience we would recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Michelle - Family/friend
Assisted Living
July 22, 2022
1.0
Verified Review
Everything That Looks Good, Isn't Good
The staff are friendly when they want to get your resident into the community. Once your loved one is in, the community doesn't care. There are residents dying there, and there are residents being transferred out to other communities. My loved one has fallen several times and my loved one laid on the floor for a few hours because the call button didn't work. The community stated that the call system went out and they are bring a new system in for the residents to use. There have been COVID breakouts over the last couple of months. When this happens, they place the residents on lock down and they aren't able to come out of their rooms. There isn't enough staff to care for the residents, properly. I feel there is some prejudice going on in the community. My loved one was discriminated against and the staff member that brought it to my attention and the director's attention was fired for bringing this to the forefront. The community doesn't have a proper dining room and no proper meals either. The residents are receiving cheese sandwiches for meals for example.
Cleanliness
2
Friendliness
2
Care Services
0.5
Staff
0.5
Meals & Dining
0.5
Activities
0.5
Value for Cost
0.5
Anonymous - Family/friend
Assisted Living
July 21, 2022
5.0
Verified Review
Caring and supportive place to live.
All the staff at Cadence seem to genuinely care for the residents. It is clean and well maintained and I felt very comfortable about him being there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Cecilia - Family/friend
Assisted Living
July 13, 2022
5.0
Verified Review
our families experience
We do believe they have new management but we aren't sure - but the staff that we have had the chance to get to know they are super friendly. Compared to other communities that we looked at, this was the best price for everything we needed. We have not had a meal there ourselves, but when we speak with our loved one she does not complain. She enjoys the activities especially the dancing and music, and they have even gone out to go bowling. Based on our overall experience so far with Cadence at Rivergate we would recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
September 23, 2021
4.0
Verified Review
Good place for loved ones
They do what they can with the activities, at the moment they do'nt have an activities director but they are working on hiring a new one. One thing that stood out to us was the size of the units, and we would recommend this community to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
February 11, 2021
5.0
Verified Review
my experence
The community to wonderful. I would definitely recommend this community to others and already have.
Friendliness
5
Care Services
5
Value for Cost
5
concerned family - Family/friend
Assisted Living
November 10, 2020
1.0
Verified Review
My families experience
Some of the staff members were great, and somewhere not that great. Our experience with Cadence Assisted Living at first was great, but then they really started to mislead us. The communication was great, but then all of a sudden everything went quiet. Due to the extremely high level of medication that gave our loved one, they called us saying she needed a higher level of care then what she initially needed. We were disappointed in them at that moment. The workers themselves were great, but after that experience that was caused by them, the staff administration became less accommodating and less helpful.
Cleanliness
4
Friendliness
2.5
Value for Cost
1
Care Services
1
Activities
4
Jean - Industry reviewer
Assisted Living
October 26, 2020
5.0
Great Community!!
This is such a wonderful community! They accommodate and coordinate with the families to see their loved ones daily!! I don’t know what I would do during Covid if I couldn’t see my parents. Would highly recommend them to care for your loved ones!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
BetM1 - Family/friend
Assisted Living
October 10, 2020
5.0
Cadence is Amazing!!! Five Star!
Cadence has a newly remodeled community. They provide a safe and secure environment for staff and all the Residents in their care. **They have remained COVID FREE!** We have been allowed to visit our loved ones on-site in a designated area which has help both them and us. Their activities keep everyone engaged and they even do outdoor bible studies and take them to the park for picnic (brown bag lunch) and to feed the ducks! (Social distancing and masks) They have a full menu selection and Social dine as well! I would highly recommend them!!!! Five Star
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Betty - Toured community
Assisted Living
October 8, 2020
5.0
Great Community!
I love this community. They have a great team of people that care about everyone. The residents love getting involved with activities and the weekly van outings. I would highly recommend them for your loved ones!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
September 8, 2019
5.0
Very nice facility and location. Highly trained and skilled personnel. My loved one is a veteran so dependent medical transport will need to change to area doctors.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
August 24, 2018
0.5
Basic Staff Training Needed
I had an unfortunate encounter with a staff member at this facility. It took place in the presence of three residence, possibly a fourth. The entire scenario should have never happened on many levels. While the corporate office in Louisville was very professional and apologetic I still can’t bring myself to recommend any of their properties.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Frank - Family/friend
Assisted Living
June 7, 2018
2.0
Look around especially if your loved one needs assistance
Our family was new to the concept of assisted living when we started with Elmcroft. There are friendly staff here and they do care about the residents. The facility itself is also nice. However, they are understaffed and promise to do more than they are really able to do. There were significant gaps in care. Accounting was never consistent and often a process of rechecking bills to verify their accuracy. This process itself was scattered and not consistent. After leaving this facility our family member stated over and over again that they didn't want to return due to not feeling properly cared for with medication and supervision.
Cleanliness
2
Friendliness
3
Value for Cost
2
Care Services
1
Activities
2
Viewing 1-20 out of 59 reviews

Amenities
at Carriage Crossing at Rivergate

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Memory Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Vegan
  • Room Service
  • Professional Chef
  • Guest Meals
  • International Cuisine
  • Restaurant Style Dining
  • Vegetarian
  • No Sugar
  • Low / No Sodium
  • Meals Provided

Room Amenities

  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Central Fireplace
  • Library
  • Meeting Room
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Game Room
  • Fitness Center
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Art Classes
  • Karaoke
  • Trivia Games
  • Birthday Parties
  • Holiday Parties
  • Devotional Activities On-Site
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Live Dance or Theater Performances
  • Community Service Programs
  • Activities On-site
  • BBQs or Picnics
  • Live Well Programs
  • Happy Hour
  • Day Trips and Outings
  • Stretching Classes
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Brain fitness / Dakim

Neighborhoods
around Carriage Crossing at Rivergate

See what the neighborhood has to offer and what’s nearby:
Carriage Crossing at Rivergate in google map

Frequently Asked Questions
about Carriage Crossing at Rivergate

Carriage Crossing at Rivergate offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Carriage Crossing at Rivergate 8.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (615) 855-1979 to reach a resident at Carriage Crossing at Rivergate.

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Clarendale at Indian Lake

195 Indian Lake Blvd, Hendersonville, TN 37075
Starting at $X,XXX+ monthly
6.6
Review score
23 reviews
6.6
Review score
23 reviews
5 star
53%
4 star
4%
3 star
9%
2 star
17%
1 star
17%
1bd, 2bd, Studio, Semi-Private
Clarendale at Indian Lake is managed by Life Care Services®, An LCS® Company. Life Care Services ranked highest in customer satisfaction in the J.D. Power 2019 Senior Living Study and achieved the highest score in all seven study factors: resident services and activities; community staff; food...
Grace Manor Assisted Living Community community entrance

Grace Manor Assisted Living Community

1420 Old Hickory Blvd, Nashville, TN 37207
Starting at $X,XXX+ monthly
5 star
43%
4 star
39%
3 star
6%
2 star
6%
1 star
6%
Studio, 1bd, 2bd
Grace Manor Assisted Living is a warm and inviting community conveniently located between I-65 and I-24 near the historic towns of Madison, Goodlettsville, and White's Creek, Tennessee.Grace Manor offers a wonderful alternative for seniors who can no longer live on their own, but do not need...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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